Teams vs. Zoom—Which One’s the Best Meeting Tool in 2024 Blog Feature

Teams vs. Zoom—Which Is the Best Meeting Tool in 2024?

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Choosing the right meeting platform can make all the difference when it comes to productivity and collaboration. 

Microsoft Teams and Zoom have been leading the pack for a while, but which one truly stands out today?

Whether you’re looking for seamless collaboration or the smoothest video experience, we’re breaking it down to help you decide!

Let’s explore how these platforms stack up against each other.

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What Is Microsoft Teams?

Microsoft Teams is a communications platform that combines video conferencing, chat, and other productivity tools, creating a shared space for teams to collaborate in real time.

Microsoft Teams integrates with other Microsoft Office 365 tools, like SharePoint, to let you access everything from a single platform.

Microsoft Teams Features

Here’s a closer look at the key features that make Microsoft Teams a powerful tool for communication and collaboration in any modern workplace.

1. Smart meeting rooms

Microsoft Teams’ video conferencing app enables virtual meeting rooms for inclusive and real-time collaboration. It offers great video quality with an AI-powered audio and video experience, meeting recording, and noise suppression to ensure participants feel they’re in the same space.

💡Pro Tip: Joining a Microsoft Teams meeting for the first time? Make sure you follow the proper Microsoft Teams Etiquette.

2. Virtual backgrounds

Microsoft Teams lets you choose backgrounds that show your personality. You can select various background filters, blur your background, choose images from the Microsoft Teams library, or even upload a photo of your favorite place in the world and use it as your backdrop.

3. Webinars

Apart from project meetings, users can host memorable webinars and live events on Microsoft Teams. With Teams registration options, you can customize registration for each webinar. Plus, you can delegate work to up to 10 co-organizers to help set up the webinar.

4. Collaboration

Microsoft Teams allows groups to collaborate on files and chat using private and shared channels. 

You can translate chats in 35 languages, use whiteboards for brainstorming, and share loop components, tables, bulleted lists, or action items in chats. 

5. Microsoft Teams Phone

With Microsoft Teams Phone, you can easily connect with your team through phone or video calls, whether directly from a Teams chat or by dialing phone numbers, all within the platform. One-on-one or group calls, merge, transfer, transcribe, and access too voicemail—all options that are readily available on Teams.

Microsoft Teams Pricing

Microsoft Teams offers business plans and home plans. Here are the details:

Business Plans

The business plans come with annual subscriptions and auto-renew every month.

  • Microsoft Teams Essentials: $4 user per month
  • Microsoft 365 Business Basic: $6 user per month
  • Microsoft 365 Business Standard: $12.50 user per month

Home Plans

  • Free: $0
  • Microsoft 365 Personal: $6.99 per month
  • Microsoft 365 Family: $9.99 per month

👉 Not a Microsoft Teams fan? Check out these Top 8 Microsoft Teams Alternatives.

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What Is Zoom? 

Zoom is a widely popular online meeting tool that streamlines communication by helping you set up virtual meetings, audio calls, webinars, and more. It also offers collaboration solutions to improve coordination between hybrid teams. 

Zoom Features 

Let’s explore the standout features that make Zoom a go-to platform for virtual meetings:

1. Workspace reservation

Utilize the Workspace Reservation feature to book your workspace ahead of your meeting. 

You can easily navigate to your workspace, check in, invite and manage guests through visitor management, and even set up a Zoom kiosk to welcome guests with a virtual receptionist. 

This feature lets you join meetings from a professional environment, ensuring you can maintain proper Zoom etiquette throughout your calls.

Workspace reservation on Zoom while deciding on 
Teams vs. Zoom
via Zoom

2. Zoom clips

With Zoom Clips, you can create and share high-quality videos, perfect for when you’re too busy for meetings. 

Capture your screen or video with Clips, review and edit recordings, and easily share them with your team. Plus, you can track video views and effectively manage your content in the content library.

3. Whiteboard

Zoom offers online whiteboards to clarify ideas for your team. You can brainstorm with sticky notes, smart connectors, and drawing tools. 

You can also categorize your sticky notes, add comments for your team, and share the whiteboards. 

Whiteboard via Zoom
via Zoom

4. Scheduler

When you have too many meetings in a day, Zoom Scheduler streamlines appointments. It schedules meetings automatically, considering your availability, and sends confirmation and reminder notifications.

With Zoom Scheduler, customize your appointment links and scheduling pages with brand logos and learn more about attendees by adding custom fields to collect attendee data. 

5. Digital signage

This Zoom Workspace feature lets you enhance communication and engage with team members effectively. During a meeting, you can showcase videos, images, links, or websites on your Zoom Rooms screen. 

You can also broadcast company-wide all-hands meetings, highlight upcoming events, send alert messages, and display information about available workspaces and rooms.

Zoom Pricing

  • Basic: Free plan for one user
  • Pro: $12.49/user per month
  • Business: $18.32/user per month
  • Business Plus: Custom 
  • Enterprise: Custom 

Zoom Scheduler, Clips, and Whiteboards are add-ons for $5.99, $6.99, and $2.49 per month, respectively.

Pro Tip: 👉With many features available as add-ons, Zoom can be expensive for startups and small businesses. Explore these top 10+ Zoom alternatives.

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Microsoft Teams vs. Zoom: Features Compared 

Both Microsoft Teams and Zoom are great video conferencing tools. They streamline communication and enhance collaboration and employee engagement. 

If you’re looking to make a choice for yourself or your organization, here’s a head-to-head comparison of their key features. Whether you’re looking for robust video conferencing capabilities, integrated collaboration tools, or user-friendly interfaces, this comparison will provide valuable insights to guide your decision.

1. External meetings (with guest users)

Do you have frequent meetings with external guests?

With Zoom, anyone can easily join meetings from anywhere using a link without the need to create a Zoom account. All Zoom meeting attendees can access features like built-in Zoom chat, virtual backgrounds, meeting creation, screen sharing, and more. 

With its audio and video conferencing, Microsoft Teams is also a great tool for internal meetings. You can schedule meetings, send invites and meeting agendas, and chat with attendees during meetings. However, the tool limits access to features like file sharing in chats, creating groups, adding apps, etc., for external users.

🏆Winner: Zoom meetings, for its no-restriction accessibility feature for guest users, takes this away. Unlike Microsoft Teams, which requires an Outlook email account, you can join Zoom using any email ID. 

2. Collaboration

Microsoft Teams offers more advanced collaboration features than Zoom. 

Though Zoom offers whiteboards, chat, and live notes, their functionalities are basic. Moreover, features like whiteboards are available as add-on tools at extra charges. 

Microsoft Teams, on the other hand, offers built-in whiteboards for Microsoft 365 users. Moreover, its chat feature has more functionalities than Zoom’s. For instance, you can send personalized stickers based on projects to your co-workers. However, you can only send emojis and access the avatar feature in Zoom.

Plus, Microsoft Teams allows you to collaborate effortlessly on other Microsoft apps like Word, PowerPoint, and Excel Live. You can use these tools during calls and update them in real time. 

While Zoom does offer the ability to work on live documents, the integration is not as seamless as that found in Teams. 

🏆Winner: Microsoft Teams is a clear winner here, offering a more streamlined collaboration experience. 

3. Workspace

Microsoft Teams Rooms and Zoom Workspaces are great for interactive meetings. You can reserve a workspace, use inclusive video layouts, adjust noise suppression, capture content, enable active speaker tracking, video streams, and people recognition. 

When it comes to scalability, Microsoft Teams Rooms integrate into different meeting spaces. Depending on the number of people, you can choose between small, medium, and large spaces. 

Workspace via Microsoft Teams
Teams Vs. Zoom
via Microsoft Teams

On the other hand, Zoom workspace excels with features like digital signage, scheduling displays, kiosks, and visitor management.

🏆Winner: It’s a tie. Both Microsoft Teams and Zoom offer advanced meeting room features. 

4. AI features

Microsoft Copilot in Microsoft Teams provides insights into meeting chats. It helps you summarize meeting minutes and give recaps of your voice calls. 

With Copilot’s chat compose box, you can prompt AI to generate your messages effortlessly. However, it’s important to note that Microsoft Copilot is available as an add-on. 

Meeting-chat in Microsoft
Teams Vs. Zoom
via Microsoft Teams

On the other hand, Zoom’s AI Companion is in-built. It comes without any extra cost. 

You can ask AI about missed meeting sections, generate summaries, and share them with invitees. Zoom also offers live captioning in multiple languages.

compose-example in Zoom: Teams Vs. Zoom
via Zoom

🏆Winner: Zoom. Though Microsoft Copilot is on par with Zoom regarding AI features, it’s only available at an extra cost of $30 per user per month.

Microsoft Teams vs. Zoom: A comparison chart

FeatureMicrosoft TeamsZoom
Meeting capacityUp to 1,000 participants (up to 19,000 in view-only)Up to 1,000 participants
Meeting durationUp to 60 minutes on free plan; 24 hours on paid plansUp to 40 minutes on free plan; 30 hours on paid plans
Chat systemsIndividual, group, channel, and meeting chatsGroup and private messages during meetings
Ease of useApp required for joining from mobile devicesEasy to join from any device, even without an account
Video quality
Up to 1080p HD 

Up to 1080p HD 
Recommended bandwidth1.2-1.8 Mbps for HD1.2-1.5 Mbps for HD
User InterfaceComprehensive but complex, integrated with Microsoft Office toolsSimple, intuitive, user-friendly
IntegrationsMicrosoft Office tools (Word, Excel, PowerPoint), SharePoint, OneDrive, Adobe, Google tools1000+ integrations including Smartsheet, ClickUp, HubSpot, Mural, DropBox, Slack
SecurityTwo-factor authentication, data encryption, advanced threat protectionEnd-to-end encryption for all plans
Pricing$4 to $12.50 per month per user (billed annually)$12.49 to $18.32 per month per user (billed annually)
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Microsoft Teams vs. Zoom on Reddit

We reviewed Microsoft Teams vs. Zoom Reddit threads to learn what users think of these video conferencing tools.

Many prefer the Teams app for its advanced features: 

Teams is more deeply integrated into the MS Office ecosystem and provides richer Teams channels and chat capability (e.g., PowerPoint Live is a unique feature on Teams). Copilot for Teams is awesome if your compliance team allows you to record the meeting or get the transcription. And then the Teams packaging into M365 is also a key commercial value.

Several other users choose Zoom over Teams for ease of use and its focus on video conferencing.

I feel Zoom is a nicer pure video conferencing solution. The client is lightweight and reliable. The video layouts are good. The innovation pace (e.g., with Neat for Rooms) is faster than Teams. It’s just a good experience.

Most users agree that Microsoft Teams is for people who use Microsoft Office 365 and are looking for a collaboration and video conferencing tool. 

On the other hand, Zoom is for those who have frequent meetings with external guests and are looking for a straightforward video conferencing tool.

Bonus: Looking to boost your team’s collaboration? Check out our 10 Team Communication Strategies for Effective Collaboration and unlock the secrets to seamless teamwork

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Meet ClickUp—The Best Alternative to Teams Vs. Zoom

Microsoft Teams and Zoom are the best options until you meet ClickUp!

Think of a tool that’s an all-in-one package. It lets you manage projects, collaborate in real time, track progress, generate meeting summaries, create to-do lists, and more—all from one platform. That’s ClickUp!

ClickUp Meetings: Organize meetings and save time with seamless communication

With ClickUp Meetings, manage your meetings seamlessly. Take notes, set meeting agendas and action items, document meeting minutes, and more. Organize your meeting notes, edit them, and highlight what’s important with super-rich editing features.

Assign comments to team members responsible for closing the Task and plan meetings with checklists to mark off tasks already done.

Use recurring Tasks for repetitive agenda items so you don’t have to create them every time there’s a meeting.

Summarize meeting notes with ClickUp Meetings
Teams Vs Zoom
Summarize meeting notes with ClickUp Meetings

💡Pro Tip: Use ClickUp’s Conference Management Template to plan, track, and manage meetings with ease.

ClickUp’s One Up #1: ClickUp Clips—Save meeting time with async video communication

ClickUp Clips is an alternative to traditional screen recorder software.

With ClickUp Clips, you can skip lengthy 30-minute meetings by sharing video recordings with your team, capturing screens, and articulating your ideas more effectively. 

Automatically create Clips transcriptions with ClickUp Brain, ClickUp’s inbuilt AI tool, so your team can scan the highlights and jump to different timestamps. 

Plus, your team can comment on Clips to clarify doubts. They can even embed Clips into tasks to turn ideas into action items. 

Share screen recordings with your team using ClickUp Clips
Teams Vs Zoom
Share screen recordings with your team using ClickUp Clips

ClickUp’s One Up #2: ClickUp Whiteboards—Brainstorm with visual collaboration

With ClickUp Whiteboards, collaborate with your team in real time. You can follow everyone’s activities closely, add notes, tag members, map strategies, and visualize workflows. 

Execute ideas by creating tasks directly from the Whiteboard. Add more context to the Tasks by adding links, descriptions, sub-tasks, docs, and more.

Brainstorm with your team using ClickUp Whiteboard
Teams Vs Zoom
Brainstorm with your team using ClickUp Whiteboard

ClickUp’s One Up #3: ClickUp Brain—Automate meeting note-taking

With ClickUp Brain, you can automate meeting notes and create transcriptions for your videos. You can also ask ClickUp Brain for meeting updates and missed parts of a meeting.

Quickly create meeting minutes in seconds and share them with invitees, ensuring that those who couldn’t attend stay informed and updated.

Generate meeting summaries with ClickUp Brain
Teams Vs Zoom
Generate meeting summaries with ClickUp Brain

In addition to the features above, ClickUp Chat streamlines team communication. It offers real-time team chat channels where you can communicate with your team, add people with @mentions, and assign comments to keep the to-dos moving. All of your collaborative work can reside within ClickUp Chat.

You can also embed videos, links, webpages, spreadsheets, and more in your messages to share them with the group. Additionally, you can format your messages using bulleted lists, banners, code blocks, and more. 

Communicate in real-time using ClickUp Chat
Teams Vs Zoom
Communicate in real-time using ClickUp Chat

ClickUp’s SyncUp feature lets you get on quick video calls. You can conduct one-on-one and group meetings directly from conversations. This video meeting feature gives you a dedicated space to discuss work with your team using screen sharing, reactions, virtual backgrounds, and more.

ClickUp Meetings Template: Streamline meeting organization

If you are hosting a meeting, the ClickUp Meetings Template helps you manage your agenda, minutes, notes, and follow-ups in one place, making the process faster and more efficient.

Manage meetings seamlessly with the ClickUp Meeting Template

This user-friendly template comes with custom views and statuses, making it suitable for all your upcoming meetings.

If you’re organizing a conference on any of the platforms described above, consider downloading ClickUp’s Conference Management template. The template is the perfect foundation to direct your event management processes and set up all the requisite tasks to plan, organize, and run a conference.

ClickUp’s Integration with Zoom and Microsoft Teams: Streamline your meetings 

Finally, ClickUp seamlessly integrates with Zoom, allowing you to start your Zoom meetings directly from ClickUp using the /zoom slash command. You can join meetings from ClickUp Comments, and ClickUp automatically updates your tasks with essential meeting details and recordings, making your workflow faster and more efficient.

Join Zoom meetings from ClickUp Comments
Teams Vs Zoom
Join Zoom meetings from ClickUp Comments

You can also integrate Teams with your ClickUp Workspace. Teams users can leverage this integration to keep conversations in context, track tasks effortlessly, and keep teams engaged across platforms.

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Make Each Meeting Count with ClickUp

If you want a single tool for video conferencing and collaboration, ClickUp is the one for you.

ClickUp is an all-in-one productivity and collaboration tool that replaces all other productivity apps. it helps you plan and run meetings that are outcome-oriented, collaborative, and seamlessly integrated into your workflow.

Because ClickUp brings everything under one roof, you don’t have to switch between multiple apps. Want to learn more? Try ClickUp for free.

Questions? Comments? Visit our Help Center for support.

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