Support services
We're here to help
No matter your business size, our expert support team is here to help. Get real-time assistance and personalized help from product experts whenever you need it.
- 24/7 access to product experts
- Instant help via live chat
- Priority support for urgent issues
- Premium support available for tailored solutions
| Support | Free Forever | Unlimited | Business | Enterprise |
|---|---|---|---|---|
| 24x7 Support | ||||
| Live Chat Support | ||||
| Response Time (First Reply) | 48hrs | 24hrs | 24hrs | 8hrs |
| Priority Support |
Dedicated Help
Premium Support
Get dedicated, premium support to keep your teams running smoothly. Fast resolutions and personalized service ensure you minimize downtime and maximize your productivity.
- True Dedicated Rep: One consistent point of contact across all your interactions
- Prioritized Response Times: Priority handling for urgent issues.
- In ClickUp Workspace Support: Support happens where you work.
Live training
ClickUp Assist
Add ClickUp Assist for live, hands-on training with a dedicated Workflow expert.
Get personalized support for workflow setup, workspace management, and team onboarding. Plus, enjoy monthly access to expert-led live workshops. These small-group sessions cover best practices, workspace optimization, and custom templates tailored to your needs.
- 2 hours of 1:1 expert help each month
- Quarterly 1:1 Business Reviews to align goals
- 2 live workshops per month on various workflows
- Early access to live feature webinars
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