Playbook

Prevent Team Burnout With a Productivity Plan

Optimize your team's health with a productivity plan that establishes 'burnout' guardrails to protect against overwork.

Read time: 7 min

Introduction

Operational leaders across industries are expected to scale, grow, and produce results faster than ever. But with the demand to increase productivity comes the pressure to pile on more work to your team's workload.

Not only is this not sustainable, but it also leads to a domino effect of short- and long-term problems, including missed deadlines, unmet goals, and, most commonly, burnout.

A survey by Deloitte found 77% of professionals have experienced burnout in their current positions and more than half report it being a repeated issue. Burnout is the kiss of death to your biggest business goals.

It increases stress while decreasing productivity, leading to a culture of disengaged employees—an issue Gallup found that accounts for approximately $1.9 trillion in lost productivity.

Create 'burnout' guardrails

The solution is a streamlined, thorough, and flexible productivity plan rooted in the fundamentals of proven project management practices. Productivity plans are essential for any leader overseeing projects, processes, or teams.

They're the guardrails that ensure you stay on top of major deadlines while preserving your most valuable resource, your team. However, increasing productivity does not have to mean increasing your team's workload.

By following this framework, you can scale your output company-wide without pressuring your teams to produce.

As leaders, it's easy to get so wrapped up in delivering hard numbers that you lose sight of the people driving your action plan. Meeting your big-picture goals is only possible with the support of a well-balanced team and a well-crafted strategy.


The playbook TL;DR

1. Team capabilities assessment

Identify skill gaps across the team

2. Prioritize from the top down

Connect all activities to North Star metrics

3. Pave multiple ways to success

Use contingency levers to stay flexible

4. Lock in milestones

Shape the plan around set milestones

1. Surface productivity killers with a team capabilities assessment

Cut through the noise and straight to the root of the problem by identifying the productivity killers currently holding your team back.

Like running your own skills gap analysis, team capabilities assessments are one of the most effective ways to understand the problems plaguing your team, so you can implement the right solutions.

After all, your people are the ones executing your productivity plan. As a leader, it's crucial to give them the foundation they need to push forward (while continuously improving).

This isn't just for their individual benefit—understanding team skills can impact output and bottom line. A WTW Performance Reset Survey found that organizations effectively implementing team assessments were 1.25x as likely to report higher employee productivity than their competitors and 1.48x as likely to report higher financial performance.

Soft vs Technical Skills Graphic

Take a holistic approach to your team assessments by considering both technical and interpersonal "soft" skills required for a role. Data from a PMI report shows if you value a combination of interpersonal and technical skills, 72% of projects met business goals.

Knowing your team's skills, strengths, and weaknesses reveals where your team might be imbalanced. Once you've unlocked these skill gaps, you can be more realistic in resource allocation with your productivity plan.

ClickUp Skills Gap Analysis Template

If you need help getting started, use a skill gap analysis template to measure and visualize your team capabilities with a pre-built assessment framework that can be customized to your exact needs.

2. Link all efforts to core metrics to target high-impact projects

Once you've audited the team's productivity, connect every high-priority activity to a primary business goal. This process starts at the top by isolating the objectives and key results (OKRs) steering the business—those are your North Star metrics.

Visually map a path between every project task and your North Star metrics. Then your team can hone in on their most impactful work and prioritize key initiatives—no matter the roadblocks.

Use this map as your team's ultimate resource for getting high-quality work done faster, so you know which tasks are in the red, how you'll prioritize, and what can be backlogged or reworked.

This strategy helped the publishing and distribution platform Lulu Press manage growth and new initiatives across its teams.

They needed a way to streamline processes and accelerate innovation but were bogged down with systems that couldn't keep up with their rate of change.

By establishing a centralized source of truth, Lulu Press prioritized high-impact work by fostering greater transparency, accountability, and productivity across the organization, which resulted in a 12% increase in work efficiency.

Chelsea Bennett.png

Chelsea BennettBrand Engagement Manager at Lulu Press

We want employees to become experts at their jobs and productivity—not just the tools...Being able to see at a glance what everyone’s working on, what needs to be done, and what is at the top of the priority list is huge and really helpful.

3. Pull alternative levers to stay productive—even through setbacks

Having a solid grasp of your team's capabilities and North Star metrics lets you prepare for the unexpected setbacks that inevitably happen. To keep your productivity plan from haulting, set up alternative levers—your contingency resources you can turn on in a pinch—to keep everything moving.

If you come across any missed tasks right before you approach the end of the project, let your alternative levers fill those minor gaps. The keyword here is minor. The levers are only there if you absolutely need them, but they're not a sustainable solution over time.

One way to determine when it's time to pull a lever is by comparing your team's upcoming workload and capacity against the time you have left.

Shopmonkey, an auto repair shop management platform, used this strategy with its marketing team, which resulted in a 50% reduction in review cycles and a 33% drop in design request times.

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Rachel GilstrapMarketing Project Manager at Shopmonkey

I knew it would be incredibly important to build out our marketing workspace in a way that would fit us as a team...This has helped me keep an eye on projects and the team's capacity and gain an understanding of the top company priorities that marketing can support.

The company hinges on identifying issues and asking questions early to reduce back-and-forth communication and streamline requests when needed, without passing the threshold on team capacity.

By staying proactive about when it's time to take action with your contingency levers, you can maintain a steady pace toward your end goals, even through minor challenges.

4. Develop a realistic timeline to stay flexible through change

The first three steps in this framework are essential to formulate a realistic productivity plan timeline with specific milestones designed to encourage the team, not demotivate them.

Knowing your team's abilities, your company OKRs, and fall-back levers provides a rock-solid foundation to build your timeline on top of. But milestones are what hold your timeline together.

Over-emphasizing your timeline creates an overly rigid work environment, and it's a huge demotivator.

Stay nimble and prioritize the team's ability to adapt to changes or pivot to meet your final deadline. This lets your team stay focused on the work in front of them, so the finish line feels less daunting.

Fluid timelines give your team the ability to reflect on what's working in your productivity plan and what's not. These fast feedback loops build confidence across your team and foster engagement from employees, which can be linked to higher levels of productivity and increase profitability by 21%.

While your timeline can be flexible, let your milestones be the unmoving bumpers to guide your team's work and gauge the hours it takes to get work done—not the minor tasks in between.

ClickUp Showcase Horizontal Dark Banner V1

Learn how your productivity plan can be put into practice faster by joining an upcoming ClickUp Showcase session. See how a centralized productivity tool can accelerate your productivity planning in this group AMA format.