Let’s face it: You won’t master team management overnight. You have to build up the experience and learn from struggling on the field.
But there’s something we can do to help you hit the mark faster, starting with this particular article. Read it to learn what team management skills are and how to apply them to your team like a charm.
What Is Team Management?
Team management is the overarching competency of team managers. It comprises the abilities, knowledge, technical skills, and behavior required to manage a team. But what is a team manager exactly?
A team manager is responsible for coordinating the work of a team, so they achieve team goals. And that consists of orchestrating the execution of tasks by contributors.
However, the team manager’s job doesn’t stop at the execution level. They control teams’ work to ensure the business meets its goals down the line.
After all, organizational operations are often complex and wouldn’t run smoothly without teams. But with the right strategies and methods, team leaders can keep everyone productive and effective. They organize those teams, kickstart teamwork, and then keep the ball rolling with their core management skills.
Team management is the force that drives progress in all team members’ tasks. For instance, by regularly meeting the team as a group and its members individually, team managers remove roadblocks to projects’ progress and unlock access to necessary resources.
But on a subjective level, team management sustains healthy relationships between teammates. In other words, there’s much more to team management than work coordination and control. Let’s break the concept down into smaller chunks—or skills!
Team Manager Vs Team Leader
The main difference between a team manager and a team leader is that the team manager focuses on managing tasks and workflows, while the team leader focuses on inspiring and guiding the team.
While both roles are essential for effective team management, it’s crucial to understand the distinct responsibilities of each. Team managers should possess strong organizational skills, be able to delegate tasks efficiently, and have a thorough understanding of project management principles.
Why is Effective Team management Important?
Effective team management is crucial for the success and productivity of any organization. It ensures that tasks are completed efficiently, deadlines are met, and team members are motivated to work together towards a common goal.
Here are some key benefits of team management:
- Proper task management: Team management involves delegating tasks, setting priorities, and ensuring that every member knows their role in achieving the team’s goals. This helps avoid confusion, delays, and errors in work.
- Better communication: A good team manager knows how to communicate effectively with their team members. This creates a sense of clarity and transparency, leading to better understanding and cooperation within the team.
- Increased productivity: With proper management, teams can work more efficiently towards achieving their goals. Managers can identify any obstacles or issues that may hinder progress and find solutions to keep the team on track.
- Better utilization of resources: Team management ensures that resources are allocated effectively, reducing waste and maximizing output. This saves time, money, and effort for the organization.
- Improved teamwork and morale: Effective team management involves creating a positive work culture where everyone feels valued, motivated, and supported.
Types of Team Management
Autocratic Team Management
Autocratic management is characterized by individual control over all decisions with little input from team members. Leaders who adopt this style are typically decisive and lead by directives.
Democratic Team Management
In contrast to autocratic styles, democratic management encourages decision-making through collective member agreement, promoting a sense of equality and shared responsibility.
Laissez-faire Team Management
Representing the hands-off approach, laissez-faire managers provide minimal direction and delegate decision power to team members, fostering an environment of autonomy and self-guidance.
Transformational Team Management
Transformational managers aim to inspire and motivate team members, focusing on high levels of communication to raise engagement and drive positive change within the team structure.
Transactional Team Management
This management type is based on a system of rewards and penalties to manage teams. Transactional leaders focus on performance, efficiency, and routine achievement of goals, using a formal authority and structure.
Servant Team Management
Servant leadership is an approach focusing on the growth and well-being of team members. These leaders prioritize the needs of the team and help individuals perform as highly as possible.
Cross-functional Team Management
A cross-functional approach involves assembling a team with diverse areas of expertise to achieve a common objective, fostering innovation and comprehensive problem-solving.
Virtual Team Management
With advancing technology, virtual management has become more prevalent. Managers of virtual teams coordinate geographically dispersed members, relying heavily on digital communication tools.
Situational Team Management
Situational management suggests that no single management style is a fit for all scenarios; instead, leaders adapt their approach based on the task, circumstances, and individual team members’ needs. This dynamic leadership style requires a versatile manager who can swiftly change between directive and supportive behaviors as situations evolve.
Coaching Team Management
Coaching managers focus on developing individuals, enhancing their skills, and boosting their performance through guidance and feedback. This style hinges upon a more personalized management approach where leaders invest time in mentoring their team members, setting developmental goals, and fostering an environment of of autonomy and self-guidance.
Skills you Need for Effective Team Management
Team managers shield their contributors from disturbances in their work. But at the end of the day, team leaders must hold their team accountable.
This, in a way, makes team management a job of balance. Because while the leader is protective of their teams, they also expect results.
Now, achieving that balance is only possible by developing effective management skills. And quite frankly, that’s a melting pot of hard and soft skills, such as:
- Active listening and effective communication skills
- Emotional intelligence and conflict management
- Interviewing and hiring
- Goal setting and performance management
- Task planning and assignment (Check out our guides on team charters & team charter templates!)
- Delegation and time management
- Problem-solving and decision making
Effective team management allows the team leader to grow the team’s cohesion and promote teamwork. And as a result, teams work well together and perform at their best.
But the impact of effective team management crosses the limits of each team. It lays the groundwork for positive organizational culture, from hiring contributors to making them feel heard and appreciated.
Just don’t forget that a team leader must give their teammates constructive and actionable feedback. Because ultimately, a healthy workplace culture depends on effective team management.
Finally, each team member is unique in their work style and personality. And when different work styles and personalities come together as a team, the group is unequivocally different.
That’s why effective team management demands adaptability and flexibility. And a team leader must adjust their team management style to distinct people and team dynamics.
10 Team Management Strategies for Managers
This is our list of team management skills and hints on how to manage effectively:
1. Communicate openly and transparently
If you’re stepping into team management, don’t underestimate the consequences of ineffective communication. It generates anxiety among your team as they don’t know what to do and where they’re heading.
Keep your team informed of the company’s goals and your team’s goals. Clarify each one’s tasks and project deadlines, and make that information available to the entire team.
In fact, we recommend you go one step further and be transparent about your own tasks. And encourage everyone—you included—to share how they fixed the problems they encountered while executing their tasks.
That openness and transparency guide team members’ attention to collaborating with each other. And that’s much more productive than worrying about what tasks to do or why to do them.
Clear and timely team communication works both ways. It builds trust in managers, empowering teammates to innovate and be creative. Plus, it allows for solving problems as soon as they arise.
Also, openly communicating everyone’s role and functions foster accountability. And because each team member knows which tasks they’re responsible for, their contribution to the project and the business is clear.
Open and transparent communication boosts employee motivation, satisfaction, and retention. However, it’s one of today’s virtual team challenges. But your organization’s bottom line is at stake unless team leads all rows in the direction of effective communication.
2. Set clear team goals
There’s no way your team could keep their eyes on the prize if you didn’t disclose what that prize is. So, set team goals, whether you’re new to team management or keen to become better at it.
And your team will focus on a purpose and become less prone to deviate from it. Because let’s be honest: Distractions from goals at work are always one urgent request away.
But it’s up to you—the team manager—to set the example. Don’t give in to the temptation of solving problems or starting tasks that might compromise your team’s goals.
Instead, prioritize those goals and ensure your team works towards accomplishing them. Use ClickUp Goals to create trackable team goals and automatically monitor progress. For instance, link sprint tasks to a single plan or define monthly sales and revenue targets. Team management involves constantly measuring team performance. So, ensure your goals are within reach.
3. Provide feedback regularly
Continuous improvement is a pillar of any successful business. And constructive, actionable feedback is the way to get there. Tell your team which areas they must improve.
But also take in their feedback and try to make your team’s job easier and the work environment healthier. Grant access to new resources, help make a decision, mediate team communication, or provide tips to plan your team members’ day more efficiently.
Also, reach out to top team management or put new team norms in place to support your team. Hold frequent feedback sessions. And appreciate your team member’s contribution to the team.
It’s an excellent strategy for improving team performance, building trust, and boosting morale. But it’s also a bulletproof approach to enhancing your projects’ health.
Try out ClickUp’s Performance Report Template to regularly report the overall progress of all your projects and ensure team management is well documented.
4. Delegate tasks
You know your team members’ competencies and level of experience, right? And you can’t find the time to do that task you know they’re able to do? Or do you need to scale your team’s outcomes? Well then, it’s time to delegate!
You hired your team because they’re good at their job. That’s why you must trust their sense of responsibility and skills. Ensure you don’t overload them to the extent they can’t deliver on time with acceptable quality.
Team management skills are crucial to balance workloads and ClickUp is your ally in managing tasks. It allows you to plan your team members’ workload and know when to jump in to assist or track progress. Use ClickUp’s Time Tracker to test and refine your estimates and manage workloads flawlessly.
Additionally, ClickUp’s timeline and workload views are remarkable for planning your team’s schedules, utilization, and capacity.
5. Manage time
Effective team leaders are outstanding at managing time. They prioritize tasks, so each team member knows what to do first. And they also plan the time to spend on each task for the best team management strategy.
But the thing is: Time estimates must be as accurate as possible. Because the more accurate they are, the less stressed out and more productive your team will be. And that’s how your team will develop their careers.
Time management enables managers to pinpoint inefficiencies, too. And once they become aware of bottlenecks or a low headcount, they can act on it.
Now, for managers to make accurate time estimates, they need historical data. They need a tool for project time tracking capabilities—such as ClickUp—to set durations, track time, and view time reports.
Use ClickUp to compare the time your team tracked against your time estimates. That gives you an overview of the time remaining in each task and determines if your team is on schedule to meet its goals.
6. Settle team issues
Truthfully, addressing work performance or behavior issues with team members can be daunting. And usually, conversations about these topics are nerve-wracking.
But there’s no team success or growth without a few tough talks along the way. Team management is all about settling these issues.
ClickUp’s Corrective Action Plan Template is the perfect resource for managers to prepare and conduct those discussions. It outlines improvement areas, problems, root causes, and possible solutions to fix those problems.
This team management template also contains success measures, the names of accountable team members, and due dates. Write everything down in the template, so your team members know what corrective steps to adopt. And later on, use the document as a reference to check progress.
7. Hire effectively and efficiently
Sooner or later, any team manager must hire new team members. And one part of that process is onboarding the new hires.
That’s when you welcome them to the team and integrate them into the organizational culture. It’s also the time to introduce those team members to the materials and meeting tools they need to be productive.
Effective onboarding is an investment of about one year. But it directly influences employee retention. It’s that strategic and impactful for your business.
Use ClickUp’s Hiring Candidates Template for the smooth onboarding of new hires. It guarantees they know exactly what you need them to do during that period.
8. Create a positive team culture
In a healthy work environment managers and team members hold positive dialogues. They discuss the management style, company core values, organizational culture, and anything that might affect each other’s performance and the team’s goals.
As a team manager, relying on an Employee Feedback Template to collect opinions is quite handy. And it’s a great form of tackling complex topics such as salaries and benefits. Use ClickUp’s Employee Feedback Template to run employee satisfaction surveys.
9. Celebrate team wins
Managers must recognize the effort and outcomes of their team members. Consequently, the team becomes more cohesive and resilient.
But the benefits are also individual. Team members feel appreciated, and their sense of purpose at work strengthens, feeding their desire to reach higher goals. And so, they progress in their careers, and everybody wins.
All good reasons not to wait for a time when you’ll be less busy! Make time to celebrate your team’s achievements. Additionally, dedicate a slot in your agenda to praise their results at least once a year. And in between, give positive reinforcement and proper feedback.
10. Promote team collaboration
Nothing compares to team collaboration when it comes to raising employee engagement. Collaborative teams get more things done faster and with less drama.
Also, team members who brainstorm together and help each other are happier at work. And that happiness ignites their productivity and makes them feel safe about sharing problems.
Now, guess what that environment does for your team? That’s right! Your team members find creative solutions to overcome challenges faster and more efficiently.
Career Paths in Team Management
Team management skills are valuable across a multitude of career paths. Whether you’re an aspiring manager or looking to enhance your leadership trajectory, here are some managerial roles where those skills are highly prized:
Project Manager
A Project Manager orchestrates the planning, execution, and completion of specific projects within an organization, ensuring these initiatives align with the company’s goals and objectives. They are adept at allocating resources, managing budgets, and leading cross-functional teams to success while maintaining tight deadlines.
Check out our guide on a day in the life of a project manager!
Operations Manager
Operations Managers are critical for maintaining the efficiency of the company’s everyday activities. They strive to enhance the quality of internal processes, ensure customer satisfaction, and work to improve the productivity of the company. Their role often involves strategic planning and oversight of high-level HR duties.
Human Resources Manager
Human Resources Managers are at the forefront of creating a thriving workplace culture. They oversee recruitment, manage employee relations, and design strategic plans for employee retention and development. Their role is pivotal in nurturing the company’s employees, aligning staff performance with organizational goals.
Team Lead
Team Leads provide guidance, instruction, direction, and leadership to a specific group for the purpose of achieving a key result or group of aligned results. They play a central role in team dynamics, motivate team members, and assess performance while remaining a working member of the team.
Product Manager
Product Managers are responsible for the strategy, roadmap, and feature definition of a product or product line. They often lead cross-functional teams from a product’s conception all the way through to its launch. Excellent communication and analytical skills are essential as they coordinate between various stakeholders to ensure the product meets the market’s needs.
Check out our guide on a day in the life of a product manager!
Prioritize Your Team Management Skills
Effective team management is crucial to motivate team members and goes a long way for businesses. It lays the foundation for high-performance teams that communicate well, collaborate, and innovates.
And it generates an atmosphere of trust and respect, keeping the team on track and moving forward. If you use the right tools, you’ll keep a strong focus on the tasks at hand, reduce employee turnover, and improve customer loyalty.
This helps everyone be more willing to learn while you increase employee satisfaction. So, find the tool that could best work for you.