Online Collaboration Tools Featured Image

50+ Best Online Collaboration Tools For 2024 (Free and Paid!)

Looking for the best online collaboration tools to boost your team’s productivity?

Don’t worry – your search ends here.

In today’s shift toward the remote workplace, it is more important than ever for teams to find the best collaboration tools. With an almost infinite variety of mobile apps and collaboration platforms, the search can be overwhelming.

While selecting the right tools is only half the battle, the other half is not overwhelming your remote employees with too much technology. In fact, a recent study by ClickUp found that 46% of Americans expressed fear being burnt out from having to juggle too many tools.

Tools exist for almost every use case, and some online collaboration tools excel at one area while others are great all-around.

Some things to consider:

  • Your budget: are you looking for free collaboration tools or ones with more premium features and support?
  • Your use case: do you need workplace communication tools that provide support for remote employees?
  • Your future projections: do you need workplace collaboration software that can support unlimited users?

With these in mind, we’ll review the best online collaboration software to get your team firing on all cylinders. 

Productivity & Collaboration Tools

1. ClickUp

Draw connections between any object in ClickUp Whiteboards
Draw connections and link objects together to create roadmaps or workflows from your ideas alongside your team in ClickUp Whiteboards

Streamline your workflow and organize every step of a project with ClickUp—the all-in-one productivity tool for teams of all sizes. With robust customization options, it’s the perfect solution to manage projects, collaborate more efficiently, and track progress in one place. No matter if you’re an enterprise team, solo entrepreneur, or somewhere in-between – ClickUp helps you collaborate and communicate effectively with your team.

With features like Whiteboards, reminders, task priorities, time tracking, Gantt charts, Goals, dependencies, and custom statuses, ClickUp has everything you could ask for from a top-notch project management app.

But what will make you and your team more organized and productive than ever before are these awesome collaboration features:

ClickUp’s Key Collaboration Features

  • ClickUp Whiteboard: Use this digital whiteboard to brainstorm, plan, collaborate and organize ideas.
  • Unlock tons of integrations to enhance your existing workflow
  • ClickUp Assigned Comments: Assign a comment to a specific team member and convert the comment into a task.
  • ClickUp Docs: Create documents and have discussions all in one place. With Docs you can leave comments, @mention other users and teams, get notified of updates, link to other documents and more.
  • Pre-Built Templates: Choose from ClickUp’s growing library of templates to start collaborating with your team!

Pricing:

User Ratings:

  • G2Crowd: 4.8/5 (900+ reviews)
  • Capterra: 4.7/5 (1500+ reviews)

2. MeisterTask

Meistertask

MeisterTask is a Kanban board-based project management tool that’s good at streamlining project processes through its drag and drop interface. As each project is listed on a card, it’s easy for your entire team to collaborate over them and drag and drop them around to make quick scheduling changes.

Each MeisterTask user has access to a central hub where they can share files, images and ideas with the rest of the team. To keep everyone informed of what’s going on, MeisterTask gives you an activity stream to share assignments and deadlines. 

However, unlike ClickUp, MeisterTask doesn’t allow you to set up automatic reminders to ensure everything stays on track. 

Key Features:

  • Drag and Drop Interface
  • Central File Sharing Hub
  • Activity Stream for Team Collaboration

Pricing: Free to $20.75/month

User Ratings:

  • G2Crowd: 4.5/5 (35+ reviews)
  • Capterra :5/5 (250+ reviews)

3. Basecamp

basecamp

Basecamp is a decent project management tool in many ways. They have a top-notch instant messaging platform that promotes collaboration, a handy universal search, a central place for files, and a simple task management interface that’s great for small team collaboration.

Basecamp also has a great portal for outside clients to manage projects and deliverables with the main project team, without altering any of the plans.

While the tool is still quite popular for most devices, it’s one of the oldest project management tools in the market. Therefore, its features are rather basic and insufficient for modern project collaboration.

Read our full Basecamp review and see how ClickUp compares to Basecamp.

Key Features:

  • Project management features that enable teams to assign tasks, set deadlines and keep track of progress.
  • Online collaboration tools including messaging boards, chat rooms, wikis and file sharing.
  • Generates insightful reports and analytics on team performance

Pricing: $99 per month

User Ratings:

  • G2Crowd: 4/5 (2800+ reviews)
  • Capterra: 4.5/5 (10000+ reviews)

4. Asana

Asana

Asana is one of the leaders of modern project management, having taken a very complex and rigid framework for team collaboration software and made it beautiful and easy to use.

In many ways, they brought project management and collaboration to the masses. Asana allows you to assign tasks to team members – making it easier to notify them of important project developments. It also allows team members to share goals and coordinate over milestones – making it easier to work as a team.

While Asana is a good option, it has a few problems such as not supporting multiple assignees and assigned comments. Luckily, ClickUp can solve those for you.

See how ClickUp compares to Asana.

Key Features:

  • Allows users to assign tasks, track progress and collaborate with team members online
  • Offers a wide range of customization options to suit the needs of individual teams
  • Automates time consuming tasks such as notifications, reminders and approval processes

Pricing: Free to $19.99 per user/month

User Ratings:

  • G2Crowd: 4.3/5 (4000+ reviews)
  • Capterra: 4.5/5 (7000+ reviews)

5. Trello

Trello board

In a very similar way to Asana, Trello has also changed the face of project project management apps by taking a different route – with card and board views. This popular Kanban board look has really taken off with Scrum and Agile teams or as personal to-do lists.

Trello has a straightforward interface that’s standard across all devices. With the drag and drop Kanban board, you can get a quick view of any project and see who’s responsible for completing each task. This makes it easy to keep track of what everyone has on their plate. Each Trello card also has a functional comment section to facilitate simple, effective team communication. 

One issue with Trello is that they depend on lots of integrations. Now, that’s not necessarily bad – but what do you actually get? It’s a basic framework with lots of add-ons. You may be better suited to team collaboration tools that offer you everything in-built instead. 

Learn about Trello alternatives and see how ClickUp compares to Trello.

Key Features:

  • Provides online collaboration tools such as directories, boards and lists
  • Allows teams to assign tasks, set deadlines and track progress
  • Offers a number of integrations to connect with other online tools

Pricing: Free to $20.83 per user/month

User Ratings:

  • G2Crowd: 4.4/5 (5000+ reviews)
  • Capterra: 4.5/5 (12000+ reviews)

6. Wrike

Wrike dashboard

If you like folders, then Wrike is the project management software for you. They nest each of the project tasks and subtasks into more and more folders. This makes it easy for your team to organize themselves. 

With real-time editing and time-tracking capabilities, your team will have no trouble working together while staying productive in Wrike.

As with most online collaboration tools, Wrike isn’t perfect and doesn’t let you add multiple assignees to a project. It’s also not the most user-friendly  – which makes onboarding new team members difficult.

Check out how ClickUp compares with Wrike. Also learn about Wrike alternatives and our guide to Wrike project management.

Key Features:

  • Task lists, timelines and interactive Gantt charts
  • Allows teams to assign tasks, set deadlines and track progress
  • Integrates with a wide range of online tools for more efficient workflow management

Pricing: Free to $24.80

User Ratings:

  • G2Crowd: 4.1/5 (750+ reviews)
  • Capterra: 4/5 (1000+ reviews)

7. SocialBee

SocialBee as an AI powered social media productivity tool for online collaboration

SocialBee is an AI-powered social media productivity tool that helps you streamline your online presence and make the most out of your time. With SocialBee, you can easily manage all of your social media accounts from one place, saving you the hassle of switching between multiple platforms.

Whether you’re a small business owner, a social media manager, or a freelancer, SocialBee is the perfect solution to help you increase your productivity and grow your online presence. With features like AI post generation, content scheduling, and post recycling, SocialBee makes it easy for you to maintain a consistent social media posting pattern.

SocialBee’s powerful analytics and reporting tools allow you to track your progress and focus on what works best for your business. Don’t waste time on practices that don’t work for you. Inform your social media strategy by keeping track of your progress in real-time.

To boost your productivity even more, invite your team to SocialBee, and start collaborating together with utmost ease. Assign roles, leave notes and approve or dismiss posts and stay in control of your social media presence.

Key Features:

To sum up, here are the most powerful features SocialBee provides:

  • AI-powered content creation
  • Evergreen content recycling
  • Content scheduling and publishing
  • Social inbox for mentions and comments
  • Social media analytics
  • Team collaboration
  • Integrations with ClickUp, Canva, Unsplash, GIPHY, Zapier, multiple URL shorteners, and other industry-leading platforms and apps

Pricing:

  • 14-day free trial
  • Bootstrap: $29/month 
  • Accelerate: $49/month 
  • Pro: $99/month 
  • Pro50: $179/month 
  • Pro100: $329/month 
  • Pro150: $449/month

User Ratings:

  • G2: 4.8 (230+ reviews)
  • Capterra: 4.6 (30+ reviews)

8. Filestage

Filestage

Filestage is a creative project management software that allows you to review and approve content and streamline your creative workflow. The software will work seamlessly with your existing workflows by offering different (internal and external) review steps.

You can quickly get visual feedback from co-workers and clients. They can annotate videos, designs, and documents and add change requests. This will help speed up your collaborative review process and get things finished quickly.

Reviewers don’t need to sign up for an account but can comment in their browser directly.  Even if you’re running huge projects, Filestage’s documentation system ensures that you can keep track of all versions and comments. 

Key Features:

  • Allows teams to collaborate online on video, audio, image and other file formats
  • Comments, reviews, approvals and annotations
  • Offers real-time notifications and project updates to keep team members on the same page

Pricing: $89 per month for 5 users

User Ratings:

  • G2Crowd: 4.7/5 (10+ reviews)
  • Capterra: 5/5 (10+ reviews)

9. Week Plan

Week plan planner

Week Plan is a task management software that makes teams more productive and effective. Inspired from 7 Habits of Highly Effective People and OKR (Objective Key Results) framework, Week Plan is designed to make your team more effective.

Week Plan gives you a team-shared weekly tasks calendar to give your team an overview of what’s coming up. This allows them to easily schedule their workweek and coordinate over tasks. 

You also have an activity feed to keep up with your teammates are up to. This helps you keep up with your team’s progress without having to manually check on them. 

Trusted by over half a million users, Week Plan also provides native integrations with Google Calendar, Outlook Calendar, SMS integration and over 400+ enterprise collaboration apps via Zapier. 

Key Features:

  • Task lists, timelines and project plans
  • Allows teams to assign tasks, set deadlines and track progress
  • Generates reports on team performance for better visibility into workflow

Pricing: $2 to $3 per week

User Ratings:

  • G2Crowd: 5/5 (1 review)
  • Capterra: 4.5/5 (10+ reviews)

Bonus: Happeo

Happeo is a Google intranet software, an Enterprise Social Network (ESN), and a digital workplace – all in one. Designed to keep employees connected by providing them with a place to communicate and collaborate, Happeo is great for remote work. It’s powered by Google Workspace and is deeply integrated with the entire Google toolset, and it doesn’t stop there – Happeo’s open API allows for a variety of other integrations.

Users can attach content in Happeo’s Channels directly from Drive, and you can send out new-post notifications through Happeo, Slack, or email. Speaking of Slack, Happeo’s integration with the chat tool lets you ping your colleagues directly from their Happeo profiles. By having everything one click away, Happeo connects workforces while boosting remote work collaboration.

Key Features:

  • Discussion boards, message threads, and task lists
  • Integrates with popular online tools like Dropbox, G Suite and Slack
  • Creates online communities to facilitate online collaboration between teams

Pricing: Request a custom quote

User ratings:

  • G2Crowd: 4.5/5 (70+ reviews)
  • Capterra: 4.5/5 (20+ reviews)

Chat Tools

10. Slack

Slack

At ClickUp, we use Slack as our conference line and text communication tools. Its success is well-known, and it’s helpful to filter messages and conversations via channels. This keeps things organized and helps others stay on topic.

Replies also help when you want to take a conversation or comment deeper. As Slack has powerful Android and iOS mobile apps, you can stay connected on all your devices too.

The dangerous part of Slack as a collaboration tool is that you could include too many details about a project which could get lost.

We’ve integrated our Slack with our tasks in ClickUp, so we know exactly what we’re referring to. Their app integrations are one of the reasons why Slack has become such an essential tool for collaboration and chat. To aid you with project organization, read our guide on Slack project management.

Key Features:

  • Organizes online conversations into channels
  • File sharing, direct messages and video conferencing
  • Integrates with a wide range of online tools for efficient workflow management

Pricing: Free to $12.50 per user/month

User Ratings:

  • G2Crowd: 4.5/5 (16500+ reviews)
  • Capterra: 4.5/5 (15000+ reviews)

11. Pumble

Pumble is a business messaging platform that lets your team communicate and collaborate. 

This intuitive platform allows you to exchange messages in public and private channels, engage in audio and video calls, and share your screen, as well as files, with your team or third parties, thanks to the guest access feature. 

Pumble stands out from the crowd by offering you unlimited users and chat history, as well as 10 GB of free storage space per workspace — all of that in the free plan.

Speaking of your chat options, you choose whether you want to be notified of messages. 

Pumble’s customizable notifications enable you to relax outside of working hours as well as stay up to date no matter where you are. 

Moreover, Pumble offers you a self-hosted option for maximum data security and privacy. 

Key Features:

  • Real-time online collaboration for teams
  • Chat rooms, task lists, and project management
  • Integrates with popular online tools like Dropbox, G Suite and Slack

Pricing: Free to $1.99 per user/month

User Ratings:

  • G2Crowd: 4.5/5 (5+ reviews)
  • Capterra: 4.6/5 (90+ reviews)

12. Google Hangouts 

Google Hangouts chat

This is the Slack killer — or at least Google hopes it will be.

It’s Google entering the business communication tools arena. It’s no longer satisfied with being an instant messaging platform for your friends from college. I’m sure some businesses already use GChat to talk with colleagues, but Hangouts Chat adds channels and group functionality.

The real killer here is the (potential) seamless integration of Google Docs, Sheets and Drive files. How much easier would it be to have real-time collaboration tools with Hangouts Chat?

And what if Google killed any Slack API integrations? We’ll see how this plays out. Anyway, if you’re a heavy Google user but haven’t hopped onto the Slack collaboration platform, here’s your chance to download its mobile apps for Android and iOS.

Key Features:

  • Allows teams to communicate online through audio and video calls
  • Screen sharing, file sharing, chat rooms and interactive whiteboards
  • Integrates with G Suite apps like Google Docs and Sheets for more efficient workflow management

Pricing: $5 to $25 per user/month for GSuite

User Ratings:

  • G2Crowd: 4.4/5 (800+ reviews)
  • Capterra: 4.5/5 (5500+ reviews)

13. Chanty

Chanty team chat team collaboration

Chanty is a team chat app that lets you communicate and collaborate with your team. Besides exchanging text messages, you can also do audio and video calls and share your screen with other call participants.

In comparison to Slack, Chanty stands out because it’s very fast and you can get an unlimited search history, even in the free plan. The search function itself beats Slack at any time because it’s much easier to use.

There are still new features being developed every month and in time, hopefully, this will be a Slack alternative that many will consider choosing as their first choice.

Key Features:

  • Task management, online chat and audio/video calls
  • Integrates with online tools like Google Drive, Dropbox and Slack
  • Offers a range of customization options for team communication

Pricing: free to $3 per month

User ratings:

  • G2Crowd: 4.8/5
  • Capterra: 5/5

Bonus: ProofHub

If you like keeping everything under one roof, ProofHub is the right tool for you. It has an easy-to-use interface and lets you assign tasks with a start and end date. You can communicate with team members using its in-built chat.

With kanban boards, managers can visualize their workflow and keep their teams productive. Custom reports let you plan and manage your projects and teams. And with file sharing and online proofing, streamlining your collaboration efforts becomes easy as pie.

While ProofHub has almost all the features to bring project management and collaboration efforts in one place, it integrates with only a limited number of other apps as those are under development at the moment.

Pricing: Starting at $45 per month

User ratings:

G2Crowd – 4.3/5

Capterra – 4.3/5

 

Video Conferencing

14. Zoom

Zoom is one of the most popular online meeting tools available. This longtime Skype alternative gives you the chance to easily have video calls, online demos or webinars with your virtual teams. Advanced features include selective screen sharing where some participants can see the presenter’s screen and others can’t.

If your remote teams use Microsoft Outlook, then this is a top selection: it’s easy to schedule video conferencing meetings from Outlook through the Zoom plugins.

It also has breakout rooms, meaning virtual teams can gather inside video calls without ever losing the main feed. This is very helpful to discuss remote work when running a large webinar or training session.

Key Features:

  • Supports online meetings, webinars and online conferences
  • Provides online collaboration tools such as whiteboards, file sharing, screen sharing and breakout rooms
  • Integrates with Slack, Dropbox and Google Drive

Pricing: Free to $19.99 per month/host

User Ratings:

  • G2Crowd: 4.5/5 (9000+ reviews)
  • Capterra: 4.5/5 (1500+ reviews)

Read our Zoom review and learn more about Zoom alternatives.

15. Appear.in

appear.in video conference

Appear.in has simplified the process of logging on for video calls with your team. It’s taken away the clunky logins of competitors and instead directs you to a simple URL. Users can have their own audio and video conferencing “room” where you can then invite others.

You can claim the URL as your own (like in your own name) or set up specific spaces for virtual teams and departments. And there’s no extra software to download; everything happens right in your browser – making collaboration for remote teams as simple as possible.

For a browser-based application for remote teams, it’s remarkably stable even while handling that much data. I’ve used it for video calls and screen sharing with team members from across time zones with no difficulty. It’s one of the top team collaboration tools that you should definitely add to your arsenal.

Key Features:

  • Supports online meetings, webinars and online conferences
  • Collaborative whiteboards, file sharing, screen sharing and breakout rooms
  • Integrates with tools like Google Drive, Dropbox and Slack

Pricing: Free to $99.99 per month

User Ratings:

  • G2Crowd: 4.7/5 (150+ reviews)
  • Capterra: 4.5/5 (10+ reviews)

16. ClickMeeting

Clickmeeting

Great webinar services don’t have to cost a fortune.

ClickMeeting’s webinars are backed up by secure data centers around the world, with massive bandwidth, a backup recovery system, and more. It’s easy to get started and you can customize your webinar room, host paid webinars, engage with clients, or host informational meetings with screen sharing for your organization.

Key Features:

  • Online meetings and webinars
  • HD audio and video
  • Easy scheduling and integration with calendar apps

Price:$25/month – $35/month

User Ratings:

  • G2Crowd: 3.9/5 (100+ reviews)
  • Capterra: 4.5/5 (10+ reviews)

Document & File Sharing Tools

17. Dropbox

What made Dropbox the most essential cloud storage app to share documents for more than a decade? It has a user-friendly interface and simple experience that’s frictionless. It’s like you’re storing documents and notes right on your hard drive, by dragging the appropriate files over to that little blue and white icon.

It’s instantly familiar and instantly accessible. Also, you can share files and notes to non-Dropbox users with a simple link–which pulls more people into their ecosystem.

Dropbox has made its name on the consumer side of things, but they’ve been rapidly expanding their enterprise collaboration options too.

Key Features:

  • File syncing capabilities
  • Access control for shared files
  • Automatic file backups

Pricing: $12.50-$20 per month

User Ratings:

  • G2Crowd: 4.4/5 (5500+ reviews)
  • Capterra: 4.5/5 (13000+ reviews)

18. Google Drive

Google Drive

When Google Drive added Drive to the document collaboration apps field, it was a stroke of genius. They recognized an opportunity to create simpler tools than what standard bearers like Microsoft had been offering to share files and notes.

Moving easily between spreadsheets, presentations, and document collaboration is almost frictionless in Drive. They also offer a ton of storage for a low price, so implementing Google Drive and GSuite tools for your whole team is simple and definitely worth the price.

Key Features:

  • Cloud storage and file synchronization
  • Technical support from Google team members
  • Access documents from any device with an internet connection

Pricing: $5 to $25 per user/month for GSuite

User Ratings:

  • G2Crowd: 4.6/5 (4000+ reviews)
  • Capterra: 5/5 (14500+ reviews)

19. Microsoft OneDrive

Microsoft One Drive

This is Microsoft’s document collaboration software. It is indispensable, especially if you work at an organization that uses Microsoft365 and the web version of Outlook. It’s easy to share documents across platforms and to work together on a Word or Excel doc.

The downside comes with proofing, editing, and trying to share documents with clients outside of Microsoft365, which is where Dropbox or Box may be a better option.

Key Features:

  • Easy collaboration on Office 365 documents
  • Comprehensive security measures for your data
  • Advanced search capabilities to quickly find files

Pricing: Part of Microsoft 365 Suite, $69.99 to $99.99 per year

User Ratings:

  • G2Crowd: 4.2/5 (4500+ reviews)
  • Capterra: 4.5/5 (6000+ reviews)

Read our guide on using Microsoft for Project Management and learn about Microsoft alternatives.

20. Box

Box all files page

The difference between Box and Dropbox has been well-debated, but here’s the TL;DR version: Box is way more focused on security. It protects info such as personal identification and financial data while still sharing in the cloud.

This isn’t a tool for vacation photos and to-do lists; this is for companies that deal with top-secret stuff, HIPAA health info, and other fields with sensitive info.

Sharing that info is easier in the cloud, yes, but it’s also easier to hack. Box gives you the convenience of cloud-sharing with increased security and encryption to keep it safe.

Key Features:

  • Secure cloud storage for all types of digital content
  • Customizable sharing permissions for collaborators
  • A wide range of integrations with third party apps

Pricing: $5 to $25 per user/month

User Ratings:

  • G2: 4.2/5 (3500+ reviews)
  • Capterra: 4.5/5 (3000+ reviews)

Knowledge Base Tools

21. Guru

This easy-to-use browser extension is a knowledge management solution that keeps your customer-facing teams up-to-date with knowledge that’s accessible in every business app you use.

Support teams can use this to remember product nuances, known issues, and saved responses. It’s a great way to keep responses consistent and is extremely helpful when you bring on a new team member as they can locate all business processes within one easy search.

Key Features:

  • Collaborative knowledge base platform
  • Ability to add multiple contributors to one task or project
  • Dedicated mobile app for teams on the go

Pricing: $380 for 20 users to $7,250 for 250 users per month

User Ratings:

  • G2Crowd: 4.5/5 (450+ reviews)
  • Capterra: 4.5/5 (10+ reviews)

22. Confluence

Confluence dashboard

Unlike Guru, this is mostly an archive for internal documents that you and your team may need access to. You can record team meetings, memos, and more here so that they’re easily accessible. It acts sort of like many other knowledge base software.

You can also set permissions to allow access only to certain people. It’s also great for storing info about events or future plans for your team. However, its interface can sometimes get a little unwieldy that way. 

Key Features:

  • Easily create and collaborate on documents
  • Access control for shared files
  • Automated notifications when changes are made to a document

Pricing: $12,000 per year for 500 users

User Ratings:

  • G2Crowd – 4/5 (2500+ reviews)
  • Capterra – 4.5/5 (1000+ reviews)

23. Github

Github

Github is the standard-bearer for version control and sharing your code and designs across the web. You probably know that already. 

Here’s what you may not know: Github integrates with ClickUp, too.

Yep, that’s right!

Your favorite place to store and share code also works with your favorite project management system and productivity platform. You can see a record of any pushes you to make to Github right away. Here’s more about how it works.

Key Features:

Pricing: Free to $9 per user/month

User Ratings:

  • G2Crowd – 4.6/5 (1000+ reviews)
  • Capterra – 5/5 (1500+ reviews)

Customer Support

24. Help Scout

Help Scout

Help Scout makes customer service interactions personable. It’s a great way to file tickets, monitor customer conversations, record response times, and combine group inboxes.

Tagging, saved replies, and even collaboration detection protects against your team working on the same support tickets or giving contradictory answers.

And don’t forget: Help Scout integrates directly with ClickUp!

Key Features:

  • Easy customer service and support management system
  • Automate routine tasks with triggers and Macros
  • Comprehensive knowledge base for faster customer resolutions

Pricing: $20-$32 per user/month

User Ratings:

  • G2Crowd – 4.3/5 (100+ reviews)
  • Capterra – 4.5/5 (100+ reviews)

25. Intercom

Intercom

This platform makes it easy for sales teams to generate new leads and support teams to chat with new and existing clients.

A chat solution like intercom allows your team to engage with clients instantly in a personable way and put a face to the rep they’re currently chatting with.

The best part about the platform is how it integrates with other enterprise collaboration software, making working together even easier!

Key Features:

  • Customer service via messaging channels such as in app, web, email, etc.
  • Automatically respond to customer inquiries with bots or personalized messages
  • Easily segment customers by traits or behaviour patterns

Pricing: $136 to $202 per month

User Ratings:

  • G2Crowd – 4.3/5 (500+ reviews)
  • Capterra – 4.5/5 (500+ reviews)

26. Support Bee

ClickUp logo and Support bee logo

With Support Bee, you get a shared inbox that lets your whole team respond to support tickets when they come in.

If your support team needs backup or a more in-depth answer, it’s easy to tag and find an expert who can help right away.

You even get unlimited tickets in their free plan. And for ClickUp users, you can create tasks to follow-up on any tickets with this simple integration.

Key Features:

  • Robust ticketing system for better customer support
  • Automation of routine tasks through triggers and macros
  • Responsive help desk design optimized for mobile devices

Pricing: $13-$17 per user/month

User Ratings:

  • G2Crowd – 4.2/5 (3 reviews)
  • Capterra – 4.5/5 (10 reviews)

27. FrontApp

Front App

Front is a shared inbox that allows you to manage all customer conversations within one place. With this application, you have the ability to assign messages and emails to teammates, write comments for internal collaboration, quickly chat with clients, and create templates for common questions.

Front has all the necessary tools to ensure your entire client success team stays on the same page, remains on top of the bugs reported, and reaches out to the client in a timely manner.

Key Features:

  • Unified inbox for all your team’s emails, chats, texts and tweets
  • Streamlined collaboration using tags and filters
  • Create automated replies to customer emails based on set criteria

Pricing: $15-$59 per user/month

User Ratings:

  • G2Crowd – 4.6/5 (50+ reviews)
  • Capterra – 4.5/5 (100+ reviews)

Learn about Front’s best integrations including Front & ClickUp!

CRMs

28. Salesforce

This is the granddaddy of them all. Salesforce essentially pioneered cloud-based customer relationship management. How did people get company records straight before Salesforce? I guess in a folder in a file cabinet somewhere. 

But Salesforce lets team members see the activity and status for each of your key contacts, and even ranks them in priority. The big selling point for Salesforce these days is how many integrations it has–it can connect to your marketing automation, to your company message board, and more.

Their reporting dashboard will show you how close you are to meeting your sales goals, how individual sales reps are doing, and the strength of your pipeline.

Key Features:

  • Automation of sales processes such as lead tracking and contact management
  • Comprehensive reporting and analytics capabilities
  • Customizable dashboards for better insights into sales performance

Pricing: $25 to $300 per user/month

User Ratings:

  • G2Crowd – 4.2/5 (8500+ reviews)
  • Capterra – 4.5/5 (11500+ reviews)

29. Hubspot

Hubspot dashboard

Meant for small and mid-size companies, Hubspot CRM offers a clear and simple way for your sales team to track their prospects, contacts, and sales without the messier usability issues of larger CRM systems (like Salesforce).

Oh yeah, it’s free to start, too. It doesn’t include product catalogs or standardized product quotes, but it does include email response templates.

These will help your salespeople craft interesting emails in a snap. Best of all, it coordinates with Hubspot Marketing Automation, adjusting the scores of your prospects based on what content they view or download.

NOTE: Read more about how marketing teams can use ClickUp!

Key Features:

  • All-in-one marketing platform for businesses of any size
  • Automated lead nurturing to maximize conversion rates
  • Robust CRM with accurate data about prospects

Pricing: Free to $1200 per team/month

User Ratings:

  • G2Crowd – 4.2/5 (3000+ reviews)
  • Capterra – 4.5/5 (2000+ reviews)

30. Pipedrive

Pipedrive dashboard

 

What sets Pipedrive apart? Their high-level overviews.

You’ll see where contacts stand in the sales process, what activity needs to take place and can use their drag and drop functionality to move contacts into different stages.

From there, you can take a deep dive into individual accounts. Pipedrive also gives you a big picture of how your pipeline is performing, who your best targets are, and the chance of them being closed.

Key Features:

  • Lead enumeration tool to prioritize leads more effectively
  • Real time pipeline updates for efficient forecasting
  • Automatically assign leads based on user defined criteria

Pricing: $12.50-$49.17 per user/month

User Ratings:

  • G2Crowd – 4.3/5 (1000+ reviews)
  • Capterra – 4.5/5 (2000+ reviews)

Check out these Pipedrive alternatives!

31. Close

Close dashboard

Close has a user-friendly interface that will shorten the learning curve for your sales team.

Sales activity is connected directly to the contacts, and you can even make calls right from the app. It threads email conversations together in one view to let perform mini-email blasts in a few easy clicks–possibly taking away your need for marketing automation.

Key Features:

  • Collaborative sales management platform
  • Artificial Intelligence powered predictions for increased accuracy of your sales estimates
  • Integrate Close with other tools like Slack, Google Calendar and Zapier for enhanced efficiency

Pricing: $65-$145 per user/month

User Ratings:

  • G2Crowd – 4.3/5 (50+ reviews)
  • Capterra – 4.5/5 (100+ reviews)

Design Tools

MockPlus iDoc

 

32. MockPlus iDoc

Mockplus iDoc is a powerful product design collaboration software for designers and developers. It helps connect the entire product design workflow. It facilitates handoff by taking designs from Sketch, Adobe XD, PS and exporting it into a format that can generate code snippets, specs, and assets.

Key Features:

  • Export designs in one click from Sketch, Adobe XD and Photoshop.
  • Generate accurate specs, assets, code snippets automatically.
  • Show design tasks and workflow in a full-view storyboard.
  • Communicate via comments on designs for instant feedback.
  • Build hi-fi interactive prototypes with real design files.
  • Support uploading various types of product documents and preview online.

Pricing: Free to $69 per user/month

User Ratings:

  • G2Crowd – 3.5/5 (2 reviews)
  • Capterra – 4.5/5 (4 reviews)

33. Invision

Invision design tool

Invision lets you pass finished designs, web pages, or collateral mockups back and forth for review and approval. Invision also offers collaborative commenting with suggested edits.

This is for the finishing stages of your work–everything is set up and almost ready to go, except for a few more tweaks here and there. It also gives you a space to talk specifically about design ideas, improving your project collaboration and workflow.

Key Features:

Pricing: Free to $99 per user/month

User Ratings:

  • G2Crowd – 4.5/5 (550+ reviews)
  • Capterra – 4.5/5 (400+ reviews)

34. Figma

Figma design tool

Figma is the dream of collaborative software for designers and marketers alike. It can draw basic shapes for mockups, draw prototypes and create high fidelity vectors and code pass-offs. This is the amazing shortcut your design team needs before committing any designs into the more complicated Adobe programs. 

At ClickUp, we use Figma in all stages of our design process. Figma holds a likeness to Google Docs of the design world, giving users real-time communication capabilities. We share a library of assets approved by our designers to speed up the process between wireframes and ready-to-code design!

Key Features:

  • Design, prototype and collaborate all in one place
  • Streamlined design workflow for maximum efficiency
  • Automated export of assets for quicker deployment of designs

Pricing: Free to $45 per user/month

User Ratings:

  • G2Crowd – 4.5/5 (50+ reviews)
  • Capterra – 5/5 (50+ reviews)

35. Zeplin

Zeplin design tool

This designer-developer handoff tool is the most collaborative and accurate way to translate static images to interactive websites. Zeplin is the tool we use to pass off designs to our developers!

Thankfully using Figma is as simple as setting up your account in it! Since the marketers are the ones typically in charge of how a user thinks, the in-context team communication that Zeplin offers guards against miscommunication!

Key Features:

  • Get an accurate overview of your projects with automated specs sheets
  • Keep track of client updates and feedback more efficiently
  • Export assets directly from Zeplin to speed up the design process

Pricing: Free to $129/month

User Ratings:

  • G2Crowd – 4.4/5 (10+ reviews)
  • Capterra – N/A

36. Frame.io

Frame.io design tool

We use Frame.io for all of our video content versioning. We can communicate on exact time stamps for the editor to know what can be improved, and upload the new version with side by side views of the old version!

This tool is integrated with Adobe Suite and Final cut, allowing users to upload versions extremely easily without having to export. This keeps video brainstorming in context and collaborative.

Key Features:

  • Video review, collaboration, storage and delivery platform
  • Automate mundane tasks such as exporting videos or setting privacy settings
  • Streamline post production workflow with version control features

Pricing: $17-$44 per month

User Ratings:

  • G2Crowd – 4.3/5 (10+ reviews)
  • Capterra – 4.5/5 (10+ reviews)

37. Canva

Canva create a design page

Any marketer or business dev representative needs to have collaborative work tools like Canva in their workflow. I love their take on the market, by creating an in-between product that’s more feature-rich than something like a sketch tool, but isn’t nearly as complex as Photoshop or other design tools.

It’s great for quickly brainstorming social media images, blog headers or charts in an easy way. Their template options are great with loads of stock photos and illustrations. Alternatively, you can always upload your own.

Key Features:

  • Easy to use graphic design software
  • Hundreds of pre-designed templates to get you started quickly
  • Share designs with collaborators using integrated analytics

Pricing: Free to $12.95 per month

User Ratings:

  • G2Crowd – 4.7/5 (1500+ reviews)
  • Capterra – 4.5/5 (3500+ reviews)

38. Balsamiq

Balsamiq Mockup

Don’t try to make complex design tools do something they weren’t meant to do. If you’re looking for a quick way to create mockups, wireframes, and MVP designs, then Balsamiq is it.

It’s stripped down for a reason–it’s only supposed to be for wireframes, nothing else. If your team works on a lot of product or feature pages, or if you work with clients who like an example of what you’re talking about without getting bogged down, try out Balsamiq.

Key Features:

  • Create website wireframes quickly and easily
  • Video collaboration tools to share designs with stakeholders in real-time
  • Re-use elements across multiple projects with the library feature

Pricing: $9 to $199 per month

User Ratings:

  • G2Crowd – 4.2/5 (350+ reviews)
  • Capterra – 4.5/5 (200+ reviews)

39. CloudApp

CloudApp is a screen grab app that allows you to communicate visually! You can create videos, gifs, screenshots, and annotated screenshots that can be embedded into conversations inside of ClickUp by pasting the link or dragging them from the Cloudapp extension.

We utilize the ‘business’ subscription options for brainstorming website changes, answering customer questions clearly, and capturing bugs to help the developers.

Key Features:

  • Capture, annotate and share screenshots, GIFs and screen recordings with a single click
  • Optimized file sizes for quick sharing of content
  • Drag and drop cloud storage access to easily move assets from one place to another

Price: Free to $51/month

User Ratings:

  • G2Crowd – 4/7/5 (600+ reviews)
  • Capterra – 4.5/5 (100+ reviews)

Bonus: VistaCreate

Marketers, entrepreneurs, and bloggers should definitely try VistaCreate. This online design service offers a huge variety of ready-to-use templates. Anyone can take a hold of it in just a couple of minutes thanks to its simple and user-friendly UI. I like that their library of various photos and decorating objects is so big, you can always find exactly what you need.

VistaCreate is perfect for making visuals for social media, ads, blog posts, and printables. But the coolest thing about VistaCreate is the functionality to create videos and animations. You don’t need to have any experience to make good-looking clips for any purpose.

Key Features:

  • Create realistic 3D renders of product designs quickly and efficiently
  • Easily add textures and materials to customize your designs
  • Automated workflow so you can focus on creating amazing visuals

Pricing: Free to $7.99 per month

User Ratings:

  • G2Crowd – 4.5/5 (69 reviews)
  • Capterra – 4.6/5 (161 reviews)

Time Tracking Tools

40. Time Doctor

Time Doctor not only tracks time but also takes screenshots of your team’s computers to ensure that they’re working when they’re supposed to. This helps your team’s productivity flourish as your team is working instead of browsing the Internet in non-productive ways.

You’ll also see where your team may be stuck in working or helping out a client, and learn which tasks are taking more time than they should be.

Key Features:

  • Automated time tracking to ensure accurate billing of hours worked
  • Monitor employee activity in real time with granular filters
  • Easy integration with payroll software for seamless processing of salaries

Pricing: $9.99 per user/month

User Ratings:

  • G2Crowd – 4.3/5 (100+ reviews)
  • Capterra – 4.5/5 (200+ reviews)

41. Harvest

ClickUp logo and Harvest logo

Measure time, expenses, invoicing, and scheduling within one time-tracking app. You’ll also get great reports about how your team spends their time, which projects are taking the longest, and more.

This will help you estimate the time spent on future projects and where you may need more resources.

Another plus? Harvest also integrates with ClickUp.

Key Features:

  • Create visual representations of your project progress to ensure you’re always on track
  • Automate time tracking with integration with popular payroll platforms, eliminating manual entries
  • Quickly and easily assign tasks, prioritize workflows and collaborate with teammates

Pricing: Free to $12 per user/month

User Ratings:

  • G2Crowd – 4.3/5 (350+ reviews)
  • Capterra – 4.5/5 (300+ reviews)

42. Toggl

Toggl Timer dashboard

What’s super nice about Toggl is their browser extension. Instead of flipping back over to start and stop time for the tasks you’re working on, you can tap a button on your browser. 

Each user also receives visual reports to see where they’ve been spending their time. Users can then adjust to alter their schedule and their focus. You’ll also get a quick snapshot of estimated vs. actual time for a project, helping you plan for what’s next.

Does Toggl integrate with ClickUp? Oh yes.

Key Features:

  • Automatic time tracking for accurate project billing and cost estimations
  • Flexible setup of task descriptions and tags to customize the way you record time
  • Dashboards and insightful reports to analyze your team’s work progress in real time

Pricing: $9-$18 per user/month

User Ratings:

  • G2Crowd – 4.3/5 (400+ reviews)
  • Capterra – 4.5/5 (800+ reviews)

43. Everhour

Everhour in ClickUp

EverHour is the drop-dead simple way to help your whole team measure the time they spend on projects. Each person on your team can track their time, which simplifies your payroll and gives you an idea of how much time a worker spends on tasks and assignments.

Managers and team leads will receive reports about what each team member worked on that day or week. You can drill down on specific tasks and set timers so that your team doesn’t exceed the set number of hours.

Key Features:

  • Accurately track, allocate, and forecast time entries for all of your projects
  • Easily analyze results for better decision making with detailed reports and time breakdowns
  • Powerful API allows for data synchronization from third party systems to Everhour

Pricing: $5-$8 per user/month

User Ratings:

  • G2Crowd – 4.7/5 (50+ reviews)
  • Capterra – 4.5/5 (150+ reviews)

44. ClickUp

Yep, that’s right. ClickUp is not only a powerful productivity platform and project management tool; it’s an amazing way to track your time and estimates as well.

Install the ClickUp Chrome extension and you can track your time in ClickUp no matter what tabs are open or what task you’re working away at.

Key Features:

  • Use a built-in timer to track time spent on tasks and projects
  • Automatically calculate total hours worked on a given task or project
  • Set custom reminders to motivate yourself to stay productive and on task

Pricing: Free to $17 per user/month

User Ratings:

  • G2Crowd – 4.8/5 (800+ reviews)
  • Capterra – 4.5/5 (1000+ reviews)

45. ActiTime

ActiTime dashboard

Keep track of your employees in the field or remotely with the ActiTime app. With ActiTime’s enhanced capabilities, it helps accounts keep track of all billable hours, helps team managers with project scope and lets individual contributors improve their productivity.

You can also install a local version of ActiTime if your company feels more comfortable with that security, rather than just a cloud app.

Key Features:

  • Powerful analytics to identify opportunities for improvement in individual or team performance
  • Monitor progress in real time with customizable dashboard
  • Track billable and non-billable hours to help manage profitability

Pricing: Free to $6.57 per user/month

User Ratings:

  • G2Crowd – 4.5/5 (10+ reviews)
  • Capterra – 4.5/5 (100+ reviews)

46. SuperSaaS

SuperSaas

 

Use an online booking calendar like SuperSaaS to help with events that you need to schedule. You can accept online appointments for everything from appointments to reserving your guest lists.

You’ll get a customizable platform that also sends confirmations and reminders. You can also set updates for how far in advance or for how often they can book. SuperSaaS is also super easy to customize to match your website’s design.

Key Features:

  • Enable automatic time Sheet calculations based on start and stop times
  • Customize reports and export them as CSV or PDF files
  • Generate invoices with detailed time tracking information

Pricing: Free to $46 per 1500 appointments

User Ratings:

  • G2Crowd – 4.6/5 (50+ reviews)
  • Capterra – 4.5/5 (200+ reviews)

 

Other Essential Tools 


47. Zapier

Zapier automation tool

Zapier automates a lot of the small tasks that you may do manually, such as archiving your Gmail attachments directly into Dropbox, auto-filling Google sheets with form entries, and more. It’s the workflow app that’s the perfect shortcut for your processes. 

You can start with the free version or pay a premium for even more complex workflows. Also, see what you can automate with Zapier and ClickUp.

Key Features:

  • Automate time tracking across hundreds of apps and services
  • Set up automatic alerts when key milestones are reached
  • Generate invoices with detailed time tracking information

Pricing: Free to $125

User Ratings:

  • G2Crowd – 4.5/5 (350+ reviews)
  • Capterra – 4.5/5 (1000+ reviews)

48. AppOptics

AppOptics infrastructure tool

AppOptics empowers developers, operations engineers, DevOps practitioners, and IT professionals to better manage, optimize, and troubleshoot the full stack at every layer!

To do so, it offers broad application performance monitoring (APM) language support with auto-instrumentation and a host agent supported by a large open community. This supports expanded infrastructure monitoring capabilities and comprehensive visibility through converged dashboards. Check it out! 

Key Features:

  • Set up custom alerts when key milestones are reached
  • Generate reports with detailed information on task completion times
  • Automatically sync data across multiple tools and platforms

Pricing: $9.99 per month/user

User Ratings:

  • G2Crowd – N/A
  • Capterra – N/A

49. Integromat

Integromat actions

Called the glue of the internet, Integromat is more for the technically minded than Zapier or IFTTT. It can manage JSON requests, transactions, and http / soap requests in addition to connecting your email to a spreadsheet.

Integromat also logs every action, letting you see the exact steps it took to make something happen. Here’s how you can connect Integromat and ClickUp together.

Key Features:

  • Automate routine tasks and processes
  • Create custom triggers to start a workflow
  • Set conditions and logic to control workflow flows

Pricing: Free to $299 per month

User Ratings:

  • G2Crowd – 4.8/5 (10+ reviews)
  • Capterra – 5/5 (100+ reviews)

50. Scribendi

scribendi homepage

Use Scribendi for your document editing and proofreading. Have your annual reports, whitepapers, e-books, guides, press releases, and more edited to perfection. With Scribendi’s elite editorial team, you can avoid embarrassing grammatical and usage errors in your writing.

Key Features:

  • Real-time insights into process and task duration
  • Set up notifications to alert when key milestones are reached
  • Generate reports with detailed time tracking information

Pricing: Contact for pricing

User Ratings:

  • G2Crowd – 4.8/5 (10+ reviews)
  • Capterra – N/A

51. Stackify

stackify dashboard

Stackify is one of the most affordable project collaboration apps for performance monitoring. With the Retrace feature, you can quickly assess what changes were made and the impact they’re having with centralized logging and bug tracking.

You’ll also get the info you need to make changes to fix the problem, rather than other types of tools that only inform you of an issue.

Key Features:

  • Track tasks, milestones and project statuses
  • Create custom permission levels to control user access
  • Easily share and exchange files, documents, images and other resources

Pricing: $50 per month/server

User Ratings:

  • G2Crowd – 4.3/5 (50+ reviews)
  • Capterra – 4.5/5 (50+ reviews)
Blink char dashboard

Blink has been around for a few years. It’s a mobile-first channel for two-way feedback that acts as an employer intranet app. It also keeps the daily tasks and check-in forms in one place for ease of access. Think of it as Google Drive and your favorite instant messaging app combined!

HR professionals and CEOs love Blink because it helps businesses directly increase revenues through actionable employee insight. Real-time messaging can also increase staff engagement with 81% of users opening the app every day!

Key Features:

  • Generate reports with detailed time tracking information
  • Automatically sync data across multiple services and platforms
  • Monitor progress with customizable dashboards for greater visibility

Pricing: Free to $1.87 per user/month

User Ratings:

  • G2Crowd – 4.8/5 (10+ reviews)
  • Capterra – 5/5 (10+ reviews)

53. Poptin

Poptin

Gain more leads from website visitors and improve your cart abandonment rates with collaborative tools like Poptin. Their selection of collaborative tools helps your lead conversion team even if they don’t know the code. Just tap into one of their great templates and watch more leads roll in.

Key Features:

  • Easily embed multimedia content like images, videos, and audio
  • Receive notifications for task updates and project milestones
  • Automatically track the time spent on collaboration tasks

Pricing: $99 per month

User Ratings:

  • G2Crowd – 4.9/5 (6 reviews)
  • Capterra – 5/5 (10+ reviews)

54. Spenmo

Spenmo is a spending and account management platform for small to medium-sized businesses. Their services all work to streamline the accounting process through automation.

Its program interface allows you to monitor your business’ cash flow in real-time, which can be helpful when managing payment schedules for suppliers and employees. You can also avail of their virtual and physical corporate cards, local and international transfers, and expense claims.

At the moment, however, Spenmo only has operations in Singapore, Indonesia, and the Philippines.

Key Features:

  • Create shared groups to assign tasks and track progress
  • Easily chat and exchange messages in real-time
  • Delegate tasks and assign custom permissions

Pricing: $0.5/transaction to $39/month

User Ratings:

  • Featured Customers – 4.8/5 (50+ reviews)
  • Xero App Store – 4.75/5 (20+ reviews)

Conclusion

What do you think?

Which team collaboration tools and business applications are you ready to implement right away? Which of these project collaboration apps will you be recommending to others? 

Remember, none of these online collaboration software will solve every problem, but ClickUp comes pretty close. It’s got everything you could ask for from a productivity platform and will get your team working together beautifully with its powerful comments, assigned comments, access rights, and other features. Why not download ClickUp and experience it for yourself?

More project collaboration resources and application resources:

Join the conversation

Comments for this post are currently closed.

Shaweta Sharma
3:47 AM

Great Post. But for team collaboration my choice is ProofHub. It is one of the best project management and collaboration software. Loved it :)

Mary White
6:15 AM

You may want to look into RHUB Turbomeeting, which works flawlessly in real time providing unlimited users access with on-premises security.

Questions? Comments? Visit our Help Center for support.

Sign up for FREE and start using ClickUp in seconds!
Please enter valid email address