A reliable call recording software can be a game-changer, whether you’re closing deals, gathering customer feedback, or ensuring team alignment. But with so many tool options out there, how do you choose the right one for your business needs?
We’ve shortlisted 13 top call recording software to help you find a solution that balances compliance, quality, and usability.
Let’s discover the voice call recording software to transform how your team communicates this year.
Summarize this article for me please⏰ 60-Second Summary
Need a call recording solution but not sure where to start? Here’s a quick breakdown of the 13 best call recording software options and what they do best:
- ClickUp: Best for integrating call recordings with tasks, coaching, and collaboration
- Gong: Best for AI-powered sales insights and deal tracking
- Aircall: Best for cloud-based call recording and CRM integration
- Talkdesk: Best for AI-driven call recording in contact centers
- RingCentral: Best for unified communications and scalable call recording
- Dialpad: Best for AI-powered real-time transcription and call analysis
- The Rev Call Recorder: Best for free call recording with accurate transcriptions
- TapeACall: Best for recording calls on smartphones with unlimited storage
- All Call Recorder: Best for flexible recording and audio format options on Android
- Cube Call Recorder: Best for recording VoIP and cellular calls on Android and iPhone
- Google Voice: Best for simple, budget-friendly VoIP call recording
- Call Master: Best for call recording with built-in spam blocking
- Call Recorder Automatic: Best for hands-free call recording with spam blocking
Summarize this article for me pleaseWhat Should You Look for in Call Recording Software?
Before we explore the top call recording tools, let’s determine what makes a call recording software a good one.
📌 Here’s a list of the key features that your call recording software should have:
- Automatic call recording: Capture incoming and outgoing calls without missing a beat
- Cloud backup for unlimited storage: Never lose an important conversation with secure, scalable storage
- Call logs for organized tracking: Access timestamps, caller ID, and call duration at a glance
- Smart search for quick access: Find specific recorded phone calls using keywords, dates, or caller info
- CRM integration for seamless workflow: Sync call recordings directly into customer profiles
- VoIP and phone system compatibility for flexibility: Work across landlines, VoIP apps, and mobile devices
- Data encryption for security: Protect sales calls and sensitive business information
- Compliance features for legal protection: Stay on the right side of GDPR, HIPAA, and CCPA regulations
- Call transcription for easy analysis: Convert voice call recordings into searchable text
- Real-time monitoring for coaching: Help sales teams fine-tune their approach on live calls
Summarize this article for me pleaseThe Best Call Recording Software
Whether you’re looking to enhance training, ensure compliance, or improve customer service, the right call recording tools can help you capture crucial conversations effortlessly.
Let’s explore some of the best call recording software options available to elevate your communication strategy!
1. ClickUp (Best for integrating call recordings with tasks, coaching, and collaboration)
While many companies claim to be “all-in-one” solutions, they effectively just bundle standalone modules. You still see different interfaces, sign-ins, or data silos. This is where ClickUp changes the narrative by being the true everything app for work.
ClickUp integrates call recordings, tasks, AI-powered automation, and collaboration tools into one platform, making it easy for teams to work together in a unified interface.
ClickUp AI Notetaker
We’ve all been there—frantically digging through endless emails, meeting minutes, and random sticky notes to find that one crucial detail from last week’s meeting.
But with ClickUp AI Notetaker, you can say goodbye to that chaos. With AI-powered automatic transcriptions, summaries, and action items, every call is captured and organized effortlessly—no more guesswork, no more clutter—just crystal-clear notes, always at your fingertips.
ClickUp AI Notetaker can automatically create tasks from your meeting discussions or share the summary directly to your team chat. This way, everyone stays aligned, and nothing falls through the cracks.
📋 Here’s what ClickUp AI Notetaker does for you:
✅ Automatically records and transcribes meetings
✅ Creates meeting summaries with key takeaways and action items
✅ Captures full audio recordings for reference
✅ Lists attendees and organizes notes in ClickUp Docs
✅ Allows searching transcripts to find important details instantly
✅ Works with Zoom, Google Meet, and Teams for seamless integration
✅ Syncs with ClickUp’s Calendar view to auto-join and take notes
ClickUp Clips
We’ve all been there—writing long-winded emails or hopping on yet another meeting just to explain something that could’ve been shown in seconds. Work communication is broken, but ClickUp Clips fixes it. 🏆
With ClickUp Clips, you can record, edit, and share voice and video calls, making communication faster, clearer, and more efficient. No more confusion, no more back-and-forth messages—just hit record, explain visually, and send.
📹 Here’s what ClickUp Clips does for you:
✅ Record voice calls, video calls, and screen recordings for instant clarity
✅ Embed Clips directly into ClickUp Docs and ClickUp Chat—keeping communication streamlined
✅ Edit, share, and download Clips effortlessly
✅ Auto-transcribe with ClickUp Brain, complete with timestamps for easy searching
✅ Convert Clips into tasks with ClickUp Tasks—so nothing gets lost in translation
✅ Sync with ClickUp Docs for detailed explanations and walkthroughs
💡 Pro Tip: Every Clip sent in ClickUp Chat is automatically embedded for quick access—no need to dig through links or emails!
ClickUp also integrates seamlessly with over 1,000 apps, including Google Meet, Zoom, Microsoft Teams, and other VoIP and conferencing calling software, ensuring a smooth workflow without needing to jump between platforms.
By combining these features, ClickUp becomes a central hub for managing all aspects of your calls and meetings:
- Store meeting notes, recordings, and action items in one place
- Collaborate with your team on follow-ups and next steps
- Use ClickUp’s robust task management features to ensure accountability and progress
As Ray Chan, VP of IT at San Diego Padres, testifies,
ClickUp best features
- Capture and share: Record team trainings and demos for coaching and knowledge sharing
- AI-powered transcription: Transcribe voice call recordings with smart summaries with ClickUp Brain
- Contextual collaboration: Add time-stamped comments on Clips for easy reference
- Actionable insights: Create tasks from recordings to turn key moments into action
- Chrome extension for productivity: Track time, create tasks, and take screenshots in-browser with ClickUp’s Chrome Extension
- Visual documentation with ClickUp Docs: Embed video recordings directly into ClickUp Docs for easy explanations or demos
- Record and embed clips in ClickUp Tasks: Capture and attach voice call recordings or screen recordings to ClickUp Tasks, keeping all relevant information in one place
ClickUp limitations
- Might be complicated to some users due to its extensive features
ClickUp pricing
- Free Forever
- Unlimited: $7/month per user
- Business: $12/month per user
- Enterprise: Contact for pricing
- ClickUp Brain: Add to any paid plan for $7 per member per month
- ClickUp AI Notetaker: Add to any paid plan for as low as $6/month per user
ClickUp ratings and reviews
- G2: 4.7/5 (9,000+ reviews)
- Capterra: 4.6/5 (4,000+ reviews)
What are real-life users saying about ClickUp?
A G2 User says:
🔮 Key Insight: ClickUp Meetings keeps everything in one place—notes, meeting agendas, and action items—so your team always knows what’s next. No more scrambling through scattered docs or forgotten follow-ups! With AI-powered note-taking, checklists, and assigned comments, every meeting is organized, actionable, and easy to revisit. 🚀
2. Gong (Best for AI-powered sales insights and deal tracking)
Gong is an advanced call recording software that automatically records, transcribes, and analyzes sales calls to provide actionable insights.
Using AI, Gong identifies customer sentiment, key topics, and objections and helps sales teams improve pitches and close deals.
Gong also integrates with CRMs, web conferencing, and email platforms, ensuring that all customer interactions are captured and analyzed for better decision-making.
Gong best features
- Convert incoming and outgoing calls into text with keyword searchability
- Detect key topics, objections, and customer sentiment to improve sales strategies
- Integrate call recordings with CRM components to track deals seamlessly and gain full visibility into the sales pipeline.
- Identify patterns across multiple calls to refine sales coaching and messaging
- Highlight critical moments in calls for easy reference and follow-ups
- Deliver data-driven feedback to enhance individual sales performance
Gong limitations
- Call disruptions or audio glitches may impact transcription accuracy
- Limited ability to export large datasets for external use
- Supports recordings up to 7 hours, requiring longer meetings to be split
Gong pricing
- Custom pricing
Gong ratings and reviews
- G2: 4.8/5 (6000+ reviews)
- Capterra: 4.8/5 (500+ reviews)
What are real-life users saying about Gong?
According to this G2 User :
🌟 Fun Fact: While telephone switchboards (staffed by operators) date back to the late 1800s, the concept of a dedicated “call center” is often traced to the 1960s. Birmingham Press and Mail in the UK is frequently cited for installing one of the earliest known commercial systems that routed customer calls to designated agents.
3. Aircall (Best for cloud-based call recording and CRM integration)
Aircall is a call management software designed for businesses looking to capture and store both inbound and outbound calls made through the platform.
This tool helps teams improve customer service, sales performance, and quality assurance by providing a reliable record of customer interactions. It can also be used as a contact management software thanks to its features that help businesses manage their internal contact center operations within its cloud platform.
Aircall best features
- Record and access incoming and outgoing calls made through an Aircall phone number
- Customize recording settings to capture specific calls or automatically record all conversations
- Evaluate employee performance and provide targeted coaching using call recordings
- Gain valuable customer insights by reviewing interactions to understand customer needs and pain points
- Ensure compliance with industry regulations by maintaining accurate call logs and records
Aircall limitations
- Calls longer than 4 hours will not be saved
- Internal calls between Aircall users are not recorded
Aircall pricing
- Essential: $40/month per user
- Professional: $70/month per user
- Custom: Contact for pricing
Aircall ratings and reviews
- G2: 4.3/5 (1,000+ reviews)
- Capterra: 4.2/5 (400+ reviews)
What are real-life users saying about Aircall?
This is what a Capterra User is saying about Aircall:
💡 Pro Tip: Keep track of incoming and outgoing calls effortlessly with these 10 free phone call log templates
4. Talkdesk (Best for AI-driven call recording in contact centers)
Talkdesk is a call recording software designed for customer support teams and contact centers to capture and store phone calls between agents and customers.
With features like AI-powered insights and real-time call monitoring, Talkdesk collectively enhances both customer experience and quality control in high-volume call environments.
Talkdesk best features
- Set customizable recording parameters to control when calls are recorded and for how long
- Review calls with quality management tools, including time-stamped notes for detailed analysis
- Monitor calls in real time with live recording control and pause/resume options
- Choose flexible storage options to manage retention policies and storage space
- Use AI-powered insights to generate conversation summaries, detect customer sentiment, and suggest relevant knowledge articles
Talkdesk limitations
- Calls with extended silence will not be recorded
- By default, call transfers continue recording, but settings can be adjusted
- Agent-to-agent call recording requires admin configuration
Talkdesk pricing
- Financial Services Experience Cloud for Banking Edition: $225/month per user
- Financial Services Experience Cloud for Insurance Edition: $225/month per user
- Healthcare Experience Cloud for Providers Edition: $225/month per user
- Retail Experience Cloud Edition: $225/month per user
- CX Cloud Government Edition: $225/month per user
Talkdesk ratings and reviews
- G2: 4.4/5 (2,000+ reviews)
- Capterra: 4.5/5 (700+ reviews)
What are real-life users saying about Talkdesk?
According to this G2 User :
🌟 Fun Fact: There’s a well-known maxim in customer service training: “Customers can hear a smile.” Research on voice quality shows that smiling changes your vocal tone (a noticeable effect on pitch and resonance). It helps convey friendliness and warmth, even if the customer can’t see you.
5. RingCentral (Best for unified communications and scalable call recording)
Rummaging through a multitude of apps for communication can take a lot of time away from doing actual work, especially for a sales rep. This is resolved by RingCentral.
RingCentral is a call recording software designed for businesses that need a centralized communication platform for managing phone calls, sales calls, and customer interactions.
This software offers automatic and on-demand call recording, making it a flexible choice for sales teams, customer support, and business managers.
RingCentral best features
- Enable automatic call recording for incoming and outgoing calls, with on-demand recording options
- Store recordings efficiently with large storage capacity and customizable retention settings
- Customize audio notifications to inform callers when a recording begins
- Leverage AI-powered analytics for call summarization, transcription, and keyword tracking
- Integrate seamlessly with CRM platforms like Salesforce and HubSpot for better call logging and customer insights
- Ensure secure cloud storage through RingCentral’s native cloud phone system, which is in compliance to HIPAA, GDPR, and other industry regulations
RingCentral limitations
- Maximum storage limits per account, which may fill up quickly with high call volumes
- Automatic time-based deletion of recordings, even if storage capacity isn’t reached
- Unlimited storage is only available on higher-tier plans
RingCentral pricing
- Core: $30/month per user
- Advanced: $35/month per user
- Ultra: $45/month per user
RingCentral ratings and reviews
- G2: 4.0/5 (140+ reviews)
- Capterra: 4.3/5 (230+ reviews)
📮 ClickUp Insight: Businesses thrive on a centralized system, but without it, important follow-ups and decisions often get lost across multiple tools.
Research shows that 43% of workers send only 0-10 messages per day—which could mean they are having more focused, meaningful conversations or struggling with scattered communication across different platforms. This is where an all-in-one productivity platform like ClickUp becomes crucial, helping teams centralize conversations, recordings, project updates, and knowledge-sharing in one workspace.
6. Dialpad (Best for AI-powered real-time transcription and call analysis)
One missed meeting can define weeks of backlogs on your workload. This problem is solved by Dialpad.
Dialpad is a call recording and transcription software notable for its smart search functionality that pairs well with its AI-powered summaries. This functionality ensures businesses can review calls efficiently and extract key insights that can be used to improve call quality.
Dialpad is especially ideal for sales teams and customer service reps and helps improve customer service, training, and performance tracking.
Dialpad best features
- Transcribe calls in real-time to capture incoming and outgoing calls as they happen
- Generate AI-powered call summaries to highlight key points and analyze customer sentiment
- Automatically pause recordings to prevent capturing credit card details or confidential data
- Search and filter recordings to quickly locate specific recorded phone calls based on keywords and criteria
- Tag and categorize calls for easy organization and detailed call analysis
- Integrate with CRM platforms to link call recordings with customer data for improved sales and customer support tracking
Dialpad limitations
- Automatic call recording is not available on the basic Standard plan and must be started manually
- Access control restricts trainee recordings to administrators and coaches only
- No video or screen recording in Dialpad meetings; only audio from PSTN lines is captured
Dialpad pricing
- Standard: $27/month per user
- Pro: $35/month per user
- Enterprise: Custom Pricing
Dialpad ratings and reviews
- G2: 4.4/5 (1,800+ reviews)
- Capterra: 4.2/5 (500+ reviews)
What are real-life users saying about Dialpad?
A G2 User says:
🔮 Key Insight: Call recordings are great, but sometimes seeing is just as important as hearing—combine them with the 15 best screen recording software with no watermark for complete context!
7. TapeACall (Best for recording calls on smartphones with unlimited storage)
TapeACall is a call recording app designed for smartphone users who need to record incoming and outgoing calls effortlessly
This app ensures that no important phone call details are lost, making it a suitable call recording software for a plethora of uses—business meetings, sales calls, interviews, legal documentation, or personal records.
TapeACall best features
- Record unlimited incoming and outgoing calls with no storage limits
- Transcribe recorded phone calls automatically with high accuracy
- Integrate with cloud storage platforms like Google Drive, Dropbox, and Evernote
- Share recordings instantly via email, SMS, and social media
- Sync across devices seamlessly for effortless recording transfers
TapeACall limitations
- Requires three-way calling support to merge and record calls
- Limited free version, allowing playback of only the first 60 seconds of a recording
TapeACall pricing
- Custom Pricing
TapeACall ratings and reviews
- G2: Not enough reviews
- Capterra: Not enough reviews
8. The Rev Call Recorder (Best for free call recording with accurate transcriptions)
The Rev Call Recorder is a call recording app designed for iPhone users who need a free, unlimited call recorder with an option for high-accuracy transcription.
Whether you’re recording sales pitches, interviews, or business calls, The Rev Call Recorder ensures that you capture every word and can order accurate transcripts when needed.
The Rev Call Recorder best features
- Record unlimited incoming and outgoing calls with no hidden fees
- Capture high-quality audio or import external files like voice memos
- Transcribe recorded phone calls with 99% accuracy (paid service)
- Organize recordings into folders and share them across multiple channels
- Integrate with Dropbox, SMS, and email for easy file management
The Rev Call Recorder limitations
- Supports only calls made within the US and Canada
- Requires manual uploading of recordings for transcription since the app doesn’t auto-transcribe
The Rev Call Recorder pricing
- Free Plan
- Basic: $14.99/month per user
- Pro: $34.99/month per user
- Enterprise: Custom pricing
The Rev Call Recorder ratings and reviews
- G2: Not enough reviews
- Capterra: Not enough reviews
9. All Call Recorder (Best for flexible recording and audio format options on android)
All Call Recorder is a call recording app for Android devices that enables users to record, save, and manage phone calls with customizable settings.
This is especially helpful if you’ve to back up your conversations, train your sales team, or improve your call quality.
Additionally, All Call Recorder offers multiple recording formats, transcription services, and sharing options for added flexibility.
All Call Recorder best features
- Record calls based on number, contact, or selected contacts
- Support multiple recording formats including MP3, M4A, OGG, WAV, AMR, 3GP, FLAC, and MP4
- Transcribe recordings with a free English transcription service
- Share specific parts of recorded phone calls
- Transfer recordings between devices
- Filter calls with a white list to select which calls to record
- Adjust audio quality for optimized storage and clarity
All Call Recorder limitations
- Some third-party apps may block the call recorder from working, requiring manual whitelisting
All Call Recorder pricing
- Free
- Custom pricing
All Call Recorder ratings and reviews
- G2: Not enough reviews
- Capterra: Not enough reviews
🧠 Did You Know? 67% of professionals say virtual meetings are just as productive as in-person ones—but only when they’re well-structured! Master virtual meeting etiquette with these 10 best practices to keep your calls efficient and engaging.
10. Cube Call Recorder (Best for recording VoIP and phone calls on Android and iPhone)
Cube Call Recorder (Cube ACR) is a call recording app that enables users to record phone calls and VoIP conversations on both Android and iPhone devices. This app works well to capture calls on software like WhatsApp, Skype, and other popular VoIP tools.
Cube ACR also offers high-quality audio recording, cloud backup, and advanced security features to users.
Cube Call Recorder best features
- Back up recordings to Google Drive or via email for secure storage
- Geotag recorded calls to track where conversations took place (Android only)
- Auto-clean old recordings to free up storage space effortlessly
- Secure recordings with PIN lock, TouchID, or FaceID for added privacy
- Shake to mark important conversation points for easy reference (Android only)
Cube Call Recorder limitations
- One-sided recording issues where only one party’s voice is recorded, requiring audio source adjustments
- Recording duration limits may apply based on app settings, potentially cutting off longer calls
Cube Call Recorder pricing
- Free
- Custom pricing
Cube Call Recorder ratings and reviews
- G2: Not enough reviews
- Capterra: Not enough reviews
🌟 Fun Fact: Early call recording involved magnetic tapes and physical switchboard patching. In the 1960s and ‘70s, businesses and government organizations began adopting reel-to-reel recording for quality assurance and security. Today’s digital call recording systems owe their legacy to these early analog devices.
11. Google Voice (Best for simple, budget-friendly VoIP call recording)
Google Voice is a VoIP service that provides basic call recording software features for businesses looking for an affordable and easy-to-use solution.
To suit different needs, Google Voice is available on both desktop and mobile Google Voice supports call recording, call history tracking, voicemail, SMS, and call routing.
Google Voice best features
- Record both incoming and outgoing calls
- Store call history, including date, time, duration, and caller details
- Provide a voice announcement when recording begins
- Stop recording by pressing 4 again or ending the call
Google Voice limitations
- Call recording is not available in all countries or regions
- Only incoming calls can be recorded
Google Voice pricing
- Business Starter: $7/month per user
- Business Standard: $14/month per user
- Business Plus: $22/month per user
- Enterprise: Custom pricing
Google Voice ratings and reviews
- G2: 4.1/5 (150+ reviews)
- Capterra: 4.5/5 (700+ reviews)
What are real-life users saying about Google Voice?
According to this Capterra User :
12. Call Master (Best for call recording with built-in spam blocking)
By combining automatic call recording with a call blocker, Call Master ensures that users can capture important conversations while filtering out nuisance calls.
Call Master is especially helpful for new users thanks to its easy-to-use interface and features like contact list integration that make call recording a relatively effortless process.
Call Master best features
- Record incoming and outgoing calls without manual initiation
- Block spam and unwanted numbers to reduce nuisance calls
- Navigate through an easy-to-use interface for quick access to recordings
- Integrate with contact lists for seamless caller identification
Call Master limitations
- May not work optimally on certain phone models, leading to poor recording quality
- Storage limitations may apply depending on the plan
Call Master pricing
- Custom pricing
Call Master ratings and reviews
- G2: Not enough reviews
- Capterra: Not enough reviews
🌟 Fun Fact: While many people still prefer human interaction over the phone, AI-driven chatbots and virtual assistants are increasingly handling first-line support. According to Gartner, by 2027, about 25% of customer service operations could rely on virtual customer assistants (VCAs) to manage routine requests, freeing up human agents for more complex tasks.
13. Call Recorder Automatic (Best for hands-free call recording with spam blocking)
Call Recorder Automatic is a feature-rich tool that offers features like caller ID, spam blocking, and multi-language support for users who need automatic call recording without extra effort.
Whether you’re saving business conversations, reviewing sales calls, or filing away important discussions, Call Recorder Automatic allows for easy storage, organization, and sharing of recordings.
Call Recorder Automatic best features
- Organize and back up recordings by name or date
- Create an ignore list to exclude certain numbers from recording automatically
- Block spam and unwanted calls
- Play and share recordings within the app
- Record VoIP calls on Android and create voice memos on iPhone
- Access the app in multiple languages, including English, Arabic, Hindi, and Italian
Call Recorder Automatic limitations
- Storage space may become an issue as recordings are stored on the phone’s internal memory
- Legal restrictions may require informing all parties before recording a conversation
- Device compatibility varies, and some phones may not support native call recording
Call Recorder Automatic pricing
- Custom Pricing
Call Recorder Automatic ratings and reviews
- G2: Not enough reviews
- Capterra: Not enough reviews
Additional Helpful Tools
Here are a few more call recording software options that didn’t make it to our top list but are great options for CRM integration, sales teams, and small business owners:
- 8×8 Contact Center: A cloud-based call recording software with AI-driven analytics, sentiment detection, and compliance-ready storage for seamless customer interactions
- CallRail: A call tracking and recording solution designed for marketing and sales teams, featuring conversation intelligence and keyword spotting for improved lead management
- Vonage Business Communications: A VoIP-based phone system with built-in call recording, offering transcriptions, CRM syncing, and call management features to enhance business operations
Summarize this article for me pleaseClick. Call. Close. Repeat. ClickUp Makes It That Easy!
75% of workplace conversations will be recorded and analyzed to uncover valuable insights and mitigate risks, according to a Deloitte study. That’s not just a trend—it’s the future of smarter decision-making.
This is exactly why the right call recording software is a competitive necessity. And ClickUp fulfills this need by bringing everything together in one AI-powered, fully integrated platform, so you’re not stuck with frantic memos about what a customer actually said.
With automatic call recording, searchable transcriptions, seamless CRM integrations, and smart analytics, ClickUp makes it easy to capture, organize, and act on every important call, without disrupting your workflow.
Sign up today on ClickUp and experience the difference!
Everything you need to stay organized and get work done.
