Every workplace faces its share of productivity roadblocks, and for many teams, not finding the right information at the right time tops the list.
Recent studies show that over 22% of workers spend nearly half a day each week searching for relevant information, while another 10% report dedicating up to a day and a half to such tasks.
An enterprise search software is what you need in such cases. A solid search software indexes data and organizes it from diverse sources to simplify the search process. Thus, employees can quickly locate the information they need, reducing search time.
After testing several solutions and considering the unique needs of modern teams, my team and I’ve compiled this list of the best enterprise search tools available today.
Did You Know? DIALOG is the first enterprise search software developed by Roger Summit in 1962. It saw its first major implementation for NASA in 1967 when it was used to find research citations in patents.
10 Best Enterprise Search Software
- What Should You Look for in an Enterprise Search Software?
- 10 Best Enterprise Search Software Solutions
- 📮 What’s Slowing Teams Isn’t the Work—It’s the Search for It
- 2. Glean (Best enterprise search engine with large-scale integrations)
- 3. Guru (Best for creating a knowledge management system)
- 4. Coveo (Best for personalized search and advanced AI capabilities)
- 5. Algolia (Best for e-commerce, media, and SaaS applications)
- 6. IBM Watson Discovery (Best for highly regulated industries)
- 7. Lucidworks Fusion (Best enterprise search solution for data security)
- 8. AlphaSense (Best for market intelligence and financial research)
- 9. Elasticsearch (Best enterprise search platform for massive datasets)
- 10. Luigi’s Box (Best for e-commerce customer experience optimization)
- 11. Amazon OpenSearch Service (Best for AWS environment)
Summarize this article for me please⏰ 60-Second Summary
Here are the top 10 enterprise search platforms:
- ClickUp: Best for AI-powered search and workflow management
- Glean: Best enterprise search engine with large-scale integrations
- Guru: Best for creating a knowledge management system
- Coveo: Bst for personalized search and advanced AI capabilities
- Algolia: Best for e-commerce, media, and SaaS applications
- IBM Watson Discovery: Best for highly regulated industries
- Lucidworks Fusion: Best enterprise search solution for data security
- AlphaSense: Best for market intelligence and financial research
- Elasticsearch: Best enterprise search platform for massive datasets
- Luigi’s Box: Best for e-commerce customer experience optimization
Summarize this article for me pleaseWhat Should You Look for in an Enterprise Search Software?
When evaluating enterprise search platforms, I relied on Accenture’s three-stage maturity model to pinpoint an organization’s current state and what it needs to progress to AI-driven intelligent search solutions.
Here’s what I’ve found critical at each stage:
- Stage 0: Basic Search (Current Search)
At this stage, results are inconsistent due to data silos. I recommend tools that:- Integrate with multiple data sources to unify workplace search
- Support keyword-based search and foundational indexing
- Offer budget-friendly deployment for initial enterprise needs
- Stage 1: Improved Search (Centralized and Optimized)
Here, tools consolidate structured and unstructured data, improving relevance. Look for:- Unified index for centralized access
- Search enhancements like synonym support, “Did you mean?” prompts, and typeahead suggestions
- Built-in analytics to track search trends and optimize results
- Stage 2: Intelligent Search (AI-driven and personalized)
At this advanced stage, tools deliver contextual, AI-powered search experiences. Seek solutions with:- NLP and semantic search for intent-based accuracy
- Personalized search results driven by user behavior
- Knowledge graphs to link and contextualize related content
- Scalable security protocols for large, enterprise-wide deployments
To truly stay ahead, I’ve tested tools that evolve based on their offerings, like predictive search, multimodal and multilingual support, and workflow automation. Features like emotion-aware AI enhance customer engagement, while integration with enterprise AI search platforms and business tools ensures search directly drives decisions.
By assessing these key traits, you can select a solution that meets current needs and future-proofs your enterprise search capabilities for long-term innovation and efficiency.
Pro Tip: Of course, keep in mind that the software you choose should also offer a superior user experience and fit within your organization’s budget. In addition to that, look for consistent and accessible customer support, which you’ll need in the first few months.
Summarize this article for me please10 Best Enterprise Search Software Solutions
Here’s my shortlist of the ten best enterprise search software.
1. ClickUp (Best for AI-powered search and workflow management)
The house favorite, ClickUp, has transformed how we manage projects and organize files and folders in our organization.
With features like ClickUp Connected Search, I can instantly find any task, document, or note, making it easy to stay on top of projects.
What further boosts its capabilities is ClickUp Brain. With Brain, you get AI-driven insights and recommendations to help you work smarter, not harder.
Let’s explore its rich feature set further.
ClickUp Connected Search
ClickUp Connected Search retrieves information from multiple sources, making it a perfect fit for enterprise managers and decision-makers. You can instantly access tasks, applications, documents, notes, and comments from ClickUp, a connected app, or your local drives, all within a single search bar.
What makes ClickUp’s search particularly effective is its:
- Contextual filtering allows me to sort by project, status, assignee, or priority, refining results to only the most relevant content. This means that I don’t have to sift through unrelated data
- Custom search commands like shortcuts to links, storing text for later, and more, to search for anything all in one place
- Permissions management, which ensures that sensitive information is accessible only to authorized users
Fun Fact: According to studies, enterprise search engines are more accurate when compared to general World Wide Web search, which limits its search to pages with relevant information.
Summarize this article for me please📮 What’s Slowing Teams Isn’t the Work—It’s the Search for It
Workers spend nearly 30% of their day searching across tools. Check how ClickUp’s Connected Search pulls info from tasks, docs, comments, and apps into one place—so teams can get to work faster.
ClickUp Brain
ClickUp Brain transforms enterprise search by integrating intelligent features into search. Designed with the future of enterprise search in mind, it enhances efficiency and productivity through AI-powered functionalities such as contextual Q&A and task summaries.
Use ClickUp Brain for these specific tasks:
- Locating cross-departmental meeting notes: With ClickUp Brain, I found notes from various teams (marketing, sales, and operations) by searching contextually rather than recalling exact file names or locations
- Generating task summaries: The AI-powered insights helped me summarize lengthy project updates into digestible bullet points, saving me hours of manual review
- Organizing client feedback: I used it to analyze comments spread across multiple Docs and Chats, helping me identify recurring themes and prioritize improvements for our projects
ClickUp Docs
ClickUp Docs is a centralized platform for document management designed with robust search capabilities. With features like real-time collaboration, version control, and privacy settings, ClickUp Docs serves as an interactive, secure knowledge base.
With ClickUp Docs, you can:
- Collaborate on project proposals across departments: Draft and share project proposals with input from multiple teams
- Archive client contracts with keyword accessibility: Organize and upload client contracts to ClickUp Docs. Its search capabilities let each team instantly find specific terms, clauses, or client names within Docs, eliminating the need to sift through files manually
- Create knowledge hubs for cross-team FAQs: Build a knowledge hub using ClickUp Docs to address recurring team queries
Enterprise users can search for and retrieve tasks, wikis, and other related documents from the centralized Docs Hub, helping ensure all team members can easily access the latest resources.
ClickUp best features
- Use Connected Search across all data, including tasks, PDF files, comments, and attachments, for reduced search time and easy access to information
- Deliver direct answers based on user queries within the context of the relevant task or project documentation with ClickUp Brain’s contextual Q&A tool
- Provide AI-generated concise summaries of task updates and project details
- Retrieve only the most relevant data tailored to your needs using advanced filtering options to filter by project, priority, or assignee parameters
- Control who accesses specific content using permission-based search access to maintain security and accessibility for handling sensitive information within large organizations
ClickUp limitations
- High learning curve for new users due to the wide range of features
- Limited offline functionality for mobile users
ClickUp pricing
- Free forever
- Unlimited: $7 per month per user billed annually
- Business: $12 per month per user billed annually
- Enterprise: Contact for pricing
- ClickUp Brain: Add to any paid plan for $7 per member per month
ClickUp ratings and reviews
- G2: 4.7/5 (9,000+ reviews)
- Capterra: 4.6/5 (4,000+ reviews)
This is what Victoria Berryman, Marketing Operations Manager at Seequent, has to say about using ClickUp:
ClickUp Insight: Knowledge workers send an average of 25 messages daily, searching for information and context.
This indicates a fair amount of time wasted scrolling, searching, and deciphering fragmented conversations across emails and chats.
If only you had an advanced search option to sift through your data across tasks, projects, chat, and emails with AI. But you do: Try ClickUp!
2. Glean (Best enterprise search engine with large-scale integrations)
I found Glean highly effective in combining diverse data sources into a single search hub. I could easily locate documents, emails, and conversations across tools like Slack, Google Workspace, and Microsoft 365.
Its semantic search capabilities, powered by natural language processing, gave precise and relevant results even for complex queries.
Glean best features
- Search across connected apps and data sources for efficient access using a unified search hub
- Get personalized results based on user history and intent using AI recommendations
- Keep teams aligned by surfacing relevant updates and trending information
- Deliver answers and suggestions relevant to user queries using contextual insights
- Integrate with over 100 apps, including Slack, Google Workspace, and Microsoft 365
Glean limitations
- Limited customization for specific search controls and configurations
- Required extra setup for certain data integrations, custom or niche systems
- Needed advanced features to be more effective with larger datasets
Glean pricing
- Custom pricing
Glean ratings and reviews
- G2: 4.5/5 (1000+ reviews)
Check out these Glean alternatives!
3. Guru (Best for creating a knowledge management system)
Guru is designed to act as an internal knowledge management system. The tool makes it easy for teams to capture, organize, and access company information across various platforms.
This AI enterprise search software pulls data from numerous sources, such as Google Drive, OneDrive, Slack, and more, so I can find everything I want without leaving their platform. A bonus is Guru’s Knowledge Alerts and Answer features, which help me keep information up-to-date and accessible, ensuring I have the latest details.
Guru best features
- Store and organize knowledge from multiple sources and access it through Slack, MS Teams, and Chrome extensions
- Get accurate, intent-based answers across all knowledge sources
- Ensure content is accurate and up-to-date by setting verification reminders
- Connect with Google Drive, Dropbox, and SharePoint for centralized access
- Use visually organized, easily editable knowledge cards
Guru limitations
- Limited integration features
- Required training to set up knowledge collections and verifications
Guru pricing
- Free Trial
- All in one: $15 per month per user, billed annually
- Enterprise: Custom pricing
Guru ratings and reviews
- G2: 4.7/5 (2,000+ reviews)
- Capterra: 4.8/5 (500+ reviews)
Also Read: The 10 Best Enterprise Collaboration Tools
4. Coveo (Best for personalized search and advanced AI capabilities)
Coveo is another AI-driven enterprise search solution that delivers relevant, personalized results across multiple data sources.
Coveo Relevance Cloud™ leverages its machine-learning capabilities and natural language processing to improve the accuracy of search results. I found it more suitable for sophisticated use cases such as customer support and e-commerce.
Coveo best features
- Adapt search results based on user behavior, which ensures high relevancy
- Use out-of-the-box connectors for systems like Salesforce, Microsoft, and e-commerce platforms
- Receive insights into search performance and user behavior
- Access Smart snippets for quick and precise answers from documents
Coveo limitations
- Occasional relevancy issues in search results, especially for complex queries
- Time-intensive and requires significant resources for upgrades and package management
- Needs further customization for specific use cases like advanced sorting and filtering
Coveo pricing
- Custom pricing
Coveo ratings and reviews
- G2: 4.4/5 (130+ reviews)
- Capterra: Not enough reviews
5. Algolia (Best for e-commerce, media, and SaaS applications)
For superior search accuracy, Algolia’s neural search technology combined natural language processing (NLP) with keyword matching. It’s a fantastic fit for e-commerce, SaaS, and media businesses, providing robust tools to personalize user engagement and improve relevance across platforms like Salesforce and Shopify.
Algolia best features
- Get a blend of NLP and keyword matching for superior accuracy through AI-driven neural search
- Set up quickly and seamlessly with API integrations across platforms
- Use intuitive filtering and sorting to refine search results with customizable faceted search
- A/B test and optimize search configurations for better user engagement and conversion rates
- Control product visibility and personalization with tools like the Merchandising Studio
Algolia limitations
- Demands technical knowledge and dedicated resources for initial setup
- Requires significantly more money to scale beyond the free tier, specifically for startups and smaller companies
- Needs custom configurations to optimize search relevance in specific contexts
Algolia pricing
- Build: Free for up to 10,000 search requests per month
- Grow: $0.50 per 1000 search requests per month
- Premium: Custom pricing
- Algolia Recommend: $0.60 per 1000 Recommend requests per month
Algolia ratings and reviews
- G2: 4.5/5 (400+ reviews)
- Capterra: 4.7/5 (70+ reviews)
6. IBM Watson Discovery (Best for highly regulated industries)
IBM Watson Discovery has impressed me with its powerful AI-driven capabilities for complex data analysis and extraction.
Designed for industries like insurance, finance, and healthcare, it integrates natural language processing (NLP) and machine learning to search. You can quickly make sense of vast amounts of structured and unstructured data, such as documents, emails, and social media content.
The Smart Document Understanding (SDU) feature allows teams to train models on custom document structures, such as headers and tables, without extensive coding skills.
IBM Watson Discovery best features
- Understand and categorize text to reveal customer sentiments and trends using NLP and sentiment analysis
- Pull and structure data automatically from multiple file formats, including PDFs, Word documents, and Excel sheets
- Identify key patterns and trends using graphical insights from visual discovery tools
- Integrate with other business platforms and applications using extensive API options
- Retrieve specific answers to queries using passage retrieval, making it particularly effective for customer service and chatbot applications.
IBM Watson Discovery limitations
- High price point for smaller businesses
- Complex setup for non-technical users, with a learning curve for customization
- Inconsistent image-based data extraction with OCR (Optical Character Recognition)
IBM Watson Discovery pricing
- Plus Plan: Starting at $500 per month, billed annually
- Enterprise: Starting at $5000 per month, billed annually
IBM Watson Discovery ratings and reviews
- G2: 4.5/5 (90+ reviews)
7. Lucidworks Fusion (Best enterprise search solution for data security)
Lucidworks Fusion is a powerful enterprise search solution designed to unify diverse data sources and deliver highly relevant insights. Using Neural Hybrid Search™, it combines semantic neural networks with traditional lexical methods to interpret user search intent and provide accurate results.
The Smart Rank™ feature is particularly effective for personalizing content ranking based on user signals, such as behavior and location. This makes it ideal for dynamic environments like e-commerce and customer service.
Lucidworks Fusion best features
- Connect seamlessly with a range of databases and cloud storage using Wide Data Source Integration
- Offer contextual search and analytics to surface actionable data
- Maintain strict data security protocols (Role-Based Access Control (RBAC), SSL encryption, ISO 27001) for enterprise needs
Lucidworks Fusion limitations
- Complex initial setup and configuration require technical expertise
- High cost for advanced features, which may impact smaller budgets
- Steep learning curve involved in full platform utilization
Lucidworks Fusion pricing
- Custom pricing
Lucidworks ratings and reviews
- Not enough reviews
8. AlphaSense (Best for market intelligence and financial research)
When I used AlphaSense, I found it particularly useful for financial research and competitive analysis. The platform’s generative search could synthesize insights from over 10,000 data sources.
The enterprise intelligence feature integrates proprietary content with external data to create a unified view of markets and trends. I could uncover industry disruptors, track investments, or summarize R&D insights. Its AI-driven summarization and natural language processing saved me hours and ensured I never missed critical details.
AlphaSense best features
- Aggregate data from broker research, regulatory filings, and expert call transcripts
- Use machine learning to deliver precise, actionable artificial Intelligence-powered insights
- Notify users of relevant updates using custom alerts to help them stay on top of market changes
- Indexes internal reports or user-uploaded data for easy access alongside external sources
AlphaSense limitations
- Alert systems can generate excessive notifications if not managed properly
- Complex searches of high volume can occasionally lag
- The search interface requires a learning curve to maximize its potential
AlphaSense pricing
- Custom pricing
AlphaSense ratings and reviews
- G2: 4.7/5 (260+ reviews)
- Capterra: Not enough reviews
9. Elasticsearch (Best enterprise search platform for massive datasets)
When I used Elasticsearch, I was impressed by its ability to handle complex queries and large datasets with exceptional speed and scalability. Its distributed architecture ensured fault tolerance and real-time indexing, which made it ideal for building robust enterprise search solutions.
Integrating seamlessly with Kibana and Logstash, Elasticsearch has neat data visualization and ingestion processes.
Elasticsearch best features
- Handle large data volumes and can scale horizontally across servers
- Input complex, distributed queries with efficient indexing and retrieval speeds using its distributed architecture
- Get real-time search and analytics for swift data analysis and response in critical time-sensitive scenarios like e-commerce and cybersecurity
- Use custom search filters, faceted search, and ranking to refine search results using advanced querying options
Elasticsearch limitations
- Doing initial setup and getting advanced customization requires technical expertise
- Getting key features like advanced security and alerting requires paid licensing, even if it is an open-source
- Updating schemas or indexes can be time-intensive and complex in production environments
Elasticsearch pricing
- Free Trial
- Standard: $95 per month per 120GB of storage
- Gold: $109 per month per 120GB of storage
- Platinum: $125 per month per 120GB of storage
- Enterprise: $175 per month per 120GB of storage
Elasticsearch ratings and reviews
- G2: 4.3/5 (100+ reviews)
- Capterra: 4.5/5 (40+ reviews)
10. Luigi’s Box (Best for e-commerce customer experience optimization)
When I used Luigi’s Box for enterprise search in e-commerce, it transformed the shopping experience by enhancing search functionality and providing personalized results. Along with a user-friendly interface, it includes advanced features like autocomplete, recommendations, and search analytics to improve user engagement and boost conversions.
The product-boosting feature also helped prioritize high-converting or new products, increasing their visibility in search results. With multilingual support, Luigi’s Box is a good solution for global markets. Additionally, its seamless integration makes scaling operations across platforms effortless.
Luigi’s Box best features
- Provides voice search as a flexible search option for customers, particularly useful on mobile devices
- Help users find products even with typos using autocomplete and typo tolerance, enhancing the ease of use
- Offers insights into search behaviors, helping optimize product listings and customer experience using actionable analytics
- Intuitive control panel with helpful configuration options and responsive customer support
Luigi’s Box limitations
- Depending on configuration needs, the pricing can be high for smaller e-commerce sites
Luigi’s Box pricing
- Self-Integration: $1070 per month, billed annually
- Custom Integration: Custom pricing
Luigi’s Box ratings and reviews
- G2: 4.8/5 (300+ reviews)
- Capterra: 4.9/5 (100+ reviews)
11. Amazon OpenSearch Service (Best for AWS environment)
Amazon OpenSearch Service is a fully managed, scalable search and analytics solution that benefits the AWS ecosystem. It’s based on the open-source OpenSearch engine and provides extensive options for real-time search, log analytics, and data visualization.
OpenSearch Dashboards offers visualization tools that integrate seamlessly with other AWS services, such as CloudWatch for monitoring and DynamoDB for database search, enhancing its functionality in large-scale environments.
Amazon OpenSearch Service best features
- Manage costs based on data access needs with Hot, UltraWarm, and Cold Storage tiers
- Integrate smoothly with AWS services, applications, and datasets
- Use vector and ML search for AI applications and k-nearest neighbors (k-NN) search for higher relevance
Amazon OpenSearch Service limitations
- Expenses can increase if not optimized, especially for compute-heavy or large-scale data needs
- Flexibility can decrease if restricted to AWS-supported OpenSearch and Elasticsearch versions
- Portability can decrease if switched from AWS to non-AWS infrastructure
Amazon OpenSearch Service pricing
- Pay-as-you-go based on usage of EC2 instances and storage needs
- AWS Free Tier
Amazon OpenSearch Service ratings and reviews
- G2: 4.2/5 (90+ reviews)
- Capterra: Not enough reviews
Summarize this article for me pleaseThe Best Enterprise Search Tool Out There: ClickUp
If you work for an organization that generates vast datasets, choosing the right enterprise search software could prove crucial for accessing and managing information effectively.
Each tool I reviewed here—from Glean’s AI-powered enterprise search to Amazon OpenSearch Service’s AWS integration—offers unique features to improve search and data analytics.
Among all these options, ClickUp is a complete solution, combining powerful search capabilities with workflow automation, task management, and document collaboration.
And with tools like ClickUp Brain, we go beyond search to improve entire workflows. That makes ClickUp an ideal choice for our productivity-focused teams. Ready to experience a unified platform that optimizes both search and project management?
Sign up for ClickUp today!
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