Sir Francis Bacon said, “Knowledge is power,” in 1597; Over 400 years later, this has never been truer.
Take cookies, for example—not the kind that fill your kitchen with the smell of butter, but the ones you typically accept on every website without reading the terms.
Cookies track your data, analyze your behavior, and remember your preferences. And it’s not just websites. Netflix predicts what you’ll binge next. Google practically reads your mind after just two or three words. The common denominator? Data.
Businesses are obsessed with data, and AI thrives on it. When data is structured, indexed, and accessible, it becomes even more valuable: knowledge.
That’s why businesses today are scrambling to implement AI-powered knowledge management systems—because having instant access to the right information is a game changer.
So, how do you choose knowledge bases that work for your business? Let’s break down the top AI-powered options by comparing Guru vs. Glean and determining what works best for your business.
🌻 Bonus: We’ll also introduce you to the best Glean vs. Guru alternative: ClickUp! And we’ll cover how ClickUp’s knowledge management capabilities bridge every gap that these two tools leave.
Guru vs. Glean: Which AI Knowledge Management Tool is Best for You?
Summarize this article for me please⏰ 60-Second Summary
Looking for the perfect AI-powered knowledge tool? Here’s a quick breakdown to help you decide between Glean vs. Guru:
- Guru organizes verified information into knowledge cards, ensuring teams have accurate, up-to-date knowledge at their fingertips
- Glean is an AI-powered enterprise search tool that scans emails, Slack messages, and documents to deliver instant answers without requiring manual content creation
- Guru wins over Glean with its structured, verified knowledge, making it ideal for teams managing company-wide documentation who prefer accuracy
- Glean wins over Guru with real-time AI-powered search, pulling information from 100+ business apps, making it the better choice for enterprise-wide data discovery
- Guru offers transparent per-user pricing, starting at $10/month, while Glean follows an enterprise pricing model that varies by company size and data volume
- ClickUp combines AI-powered knowledge management, automation, and search in one workspace, eliminating the need for multiple tools
- ClickUp’s Connected Search retrieves instant data from Google Drive, Slack, and Salesforce, reducing wasted time spent searching for information
Summarize this article for me pleaseWhat Is Guru?
GetGuru (or Guru) is an AI-powered knowledge platform that connects apps, documents, and chats to provide instant answers. It essentially acts as a centralized knowledge hub and a single source of truth for organizations.
This is what Guru unlocks for you:
- Stores company knowledge in one place so users can quickly access policies, procedures, and important documents
- Works as a self-service hub, reducing repetitive questions by making relevant information instantly available
- Uses AI-powered search and browser extensions to provide quick answers without switching apps
- Organizes content with knowledge cards, making it easier to find information and keep data structured
- Integrates with popular tools so teams can access the info they need without disrupting their workflow
Guru features
Guru takes the frustration out of tracking down company info. Instead of wasting time sifting through old emails or asking the same question for the tenth time, teams can pull up relevant information instantly—here’s how:
Feature #1: AI-powered answers when you need them
Ever had a moment where you just know the answer exists somewhere, but finding it feels like an impossible scavenger hunt? Guru fixes that. Just type a question, and it pulls up verified answers from across your company’s knowledge base.
Feature #2: Works with the tools teams already use
Nobody wants to jump between apps just to find a simple answer. Guru integrates with Slack, Microsoft Teams, Google Workspace, and other popular tools, so employees don’t have to leave their workflow to search for what they need.
💡 Pro Tip: AI is already taking the busywork off your plate, spotting trends before you do, and helping you work smarter, instead of harder. Here’s a guide on how to use AI for productivity.
Feature #3: Knowledge cards that keep info bite-sized and updated
Long-winded documents tend to get ignored. Guru breaks down information into knowledge cards, so employees get quick, structured answers instead of opening a massive file.
🍪 Bonus: These cards update automatically, so everyone is always on the same page—literally.
Feature #4: Answers that show up before you even ask
Ever been filling out a form or reading through a process and wished the instructions would just magically appear? That’s precisely what Guru does.
It recognizes what’s on your screen and delivers relevant information automatically—no need to go searching for it.
Feature #5: Insights on what people are actually searching for
This is one of the Guru’s best features: it helps teams figure out what’s missing. The built-in analytics show what people search for the most, what questions keep coming up, and where the knowledge base might need a refresh.
Instead of guessing what information employees need, companies get real data on what’s working and what’s not.
Guru pricing
Guru offers flexible pricing plans to accommodate businesses of all sizes:
- Free trial
- All-in-One: $15/month per user
- Enterprise: Custom pricing
📮 ClickUp Insight: Almost half your workforce misses out on important information.
According to ClickUp’s research, about 42% of knowledge workers rely on email for team communication, but it has its downsides. With emails reaching only select teammates, critical information gets siloed, slowing down collaboration and decision-making. To boost visibility and streamline teamwork, use an all-in-one work platform like ClickUp, which transforms emails into actionable tasks in seconds!
Summarize this article for me pleaseWhat Is Glean?
Glean is a work AI platform that helps businesses find, create, and automate tasks by connecting to and understanding their company data, offering AI-powered search, agents, and assistants
According to Gartner reviews, Glean works for these reasons:
- Finds relevant information instantly, no matter where it’s stored
- Prioritizes direct answers over just showing search results
- Offers seamless integrations with company apps
- Helps employees access company-wide knowledge
Originally designed to aggregate links and documents from various applications, Glean users constantly share features that improve internal knowledge management.
Here are some of those use cases:
- Keeps employees on track with a personalized homepage, showing recent docs, upcoming meetings, and trending company content
- Uses an advanced verification system to ensure information stays accurate, preventing outdated or misleading answers
- Introduces AI-powered apps that allow subject matter experts (SMEs) to build and maintain a knowledge base, ensuring 24/7 access to trusted insights
- Offers people search, making it easy to look up colleagues, reporting chains, and tenure details for quick organizational insights
Glean features
Instead of just dumping a list of search results, Glean provides contextual insights. Apart from this, here are some Glean features that help you:
Feature #1: AI-powered answers that get straight to the point
No one has time to open 15 tabs to find one answer. Glean’s AI-powered system instantly pulls relevant information, whether buried in a Google Doc, Slack conversation, or JIRA ticket.
⚡️Template Archive: AI Templates to Save Time and Improve Productivity
Feature #2: Smart collections for organizing company knowledge
Instead of scattered documents and lost links, Glean lets teams create structured collections of important data, making it easier to track projects.
Feature #3: Go Links for instant access to frequently used pages
Glean’s Go Links feature allows employees to create short URLs for frequently visited company resources. Instead of searching for a buried doc, type a custom Go Link (like “go/performance-reviews”) in your browser, which takes you straight to what you’re looking for.
💡 Pro Tip: A weak knowledge management system creates costly inefficiencies—explore the best Glean alternatives to bridge information gaps.
Feature #4: Verification system to keep knowledge accurate
A knowledge base is only useful if the data is correct. Glean’s verification system ensures that important documents and answers stay up-to-date.
Feature #5: People search to find experts in the company
Need to know who’s in charge of a project? Glean’s people search functionality helps employees look up colleagues by name, workflow, department, or expertise. Using AI in the workplace makes it easier to find the right person to ask instead of guessing who might have the answer.
Glean pricing
- Custom pricing
Check out these Glean alternatives!
📖 Also Read: Free Knowledge Base Templates in Word & ClickUp
Summarize this article for me pleaseGuru vs. Glean: Features Compared
Guru and Glean aim to solve the same problem—helping teams find information quickly and showing them how to work faster—but they do it differently.
Below, we break down key features to see where each tool shines.
Feature #1: AI-powered search and answers
Glean offers a powerful AI-driven search engine that pulls from emails, Slack, documents, and other company tools to deliver direct answers instead of search results. It uses natural language processing (NLP) to understand queries and provide contextual insights.
While leveraging AI capabilities, Guru focuses more on knowledge cards. Employees must create and verify information before AI can surface it, which ensures accuracy but adds an extra step to the process.
🏆 Winner: Glean leads the way here
Feature #2: Knowledge organization and accuracy
Guru thrives in knowledge management by structuring information into knowledge bases with verification workflows. This ensures employees always access accurate and up-to-date data.
Glean is more of an aggregator, pulling from existing sources without strict verification systems, which means that outdated or incorrect information could occasionally surface.
🏆 Winner: Guru for its knowledge management and structures
Feature #3: Integrations and workflow compatibility
Glean integrates with 100+ enterprise tools, including Google Workspace, Slack, Microsoft 365, and JIRA, making it ideal for companies looking for a seamless integration experience.
Guru also offers browser extensions, Slack integrations, and Microsoft Teams integrations. However, it focuses on embedding verified knowledge within workflows rather than just aggregating information from different tools.
🏆 Winner: Glean triumphs over Guru in integrations and workflow compatibility
Feature #4: Onboarding and ease of use
Glean’s Google-like interface makes search intuitive. New users can simply type a query and find information without any setup. It also offers a personalized homepage with recent documents, upcoming meetings, and trending topics, helping new employees ramp up faster.
While user-friendly, Guru requires active participation from teams to create, verify, and maintain content. New users might need more guidance on knowledge cards and workflows before they get the most out of the system.
🏆 Winner: Glean
Feature #5: People search and expert identification
Glean includes an efficient people search that allows employees to look up colleagues by name, expertise, location, or reporting structure. This helps teams quickly find the right person for their questions instead of searching through documentation.
Guru focuses on documented knowledge rather than people discovery. While it allows teams to store verified knowledge, it doesn’t have the same organizational search capabilities that Glean provides.
🏆 Winner: Glean
Summarize this article for me pleaseGuru vs. Glean on Reddit
Reddit, the eternal proving ground for software opinions, has plenty to say about Guru and Glean.
Over in r/sales, Guru has some vocal fans.
One security architect on Reddit praised it for structured documentation with permissions control:
However, not all reviews were glowing. A Redditor complained about its complicated pricing structure:
Glean users, meanwhile, seem a little more assured about their tool choice. A Slack admin noted its search efficiency:
However, one Redditor highlighted potential privacy issues and AI training concerns:
For enterprises looking for AI-driven search, Glean gets points for speed and depth. But for those who prefer on-premise control, it might not be the best fit.
Summarize this article for me pleaseMeet ClickUp—The Best Alternative to Guru and Glean
If Guru and Glean merged to create a tool with all its positives, it would be ClickUp. ClickUp combines project management, knowledge management, and AI-driven search in one tool, making it the ultimate solution for teams drowning in scattered information.
Let’s break it down.
ClickUp’s One Up #1: ClickUp Brain
ClickUp Brain is the AI-powered knowledge assistant that doesn’t just fetch answers—it understands your work. While Glean struggles with missing key search results and Guru relies on manual curation, ClickUp Brain connects tasks, docs, people, and projects in real time.
This means with Brain, you get:
- ✅ Instant answers: Ask ClickUp Brain anything, and it retrieves the most relevant results from tasks, docs, comments, and connected apps
- ✅ Project summaries and auto-updates: Get automatic status updates, standups, and progress reports without lifting a finger
- ✅ AI-generated content: Use ClickUp’s AI content creation tool to write emails, create project briefs, and generate task updates in seconds
👉 Why ClickUp beats Guru and Glean: Guru depends on manual input, and Glean often misses critical data. ClickUp Brain knows what you’re looking for—even before you do.
📖 Also Read: Inside ClickUp Brain for Teams: Top 10 Tools for Knowledge Sharing, Project Automation, & Writing
ClickUp’s One Up #2: ClickUp Connected Search
Now, let’s talk about ClickUp’s Connected Search—the ultimate enterprise search software that makes finding company knowledge effortless.
Unlike Glean, which sometimes fails to surface the most relevant information, ClickUp offers a unified, intelligent search engine that connects with all your work apps.
Here’s how:
- Unified search across tools: Google Drive, GitHub, Figma, Salesforce—you name it, ClickUp searches it
- Real-time context: ClickUp indexes not just the files but also the conversations around them, allowing users to search results that include critical discussions
- Command center access: Find anything with just a keystroke, whether in ClickUp or a connected tool
👉 Why ClickUp beats Guru and Glean: Guru requires manual tagging, and Glean’s AI is hit-or-miss. ClickUp centralizes knowledge automatically and ensures the best results appear first.
ClickUp’s One Up #3: ClickUp Knowledge Management
ClickUp Knowledge Management lets you document, share, and manage company knowledge—without the limitations of Guru or Glean.
Here’s why ClickUp’s Knowledge Management shines for teams:
- AI-powered wikis: Turn any Doc into a structured, easily navigable wiki
- Version control and permissions: Track every edit and control access with precision
- Seamless collaboration: Work in real time with team comments, task links, and AI-powered writing assistance
👉 Why ClickUp beats Guru and Glean: Guru’s wiki needs frequent manual updates, and Glean lacks strong AI collaboration tools. ClickUp integrates both knowledge curation and teamwork into one seamless experience.
ClickUp’s One Up #4: ClickUp Automations and ClickUp Docs
Also, you can fully automate repetitive tasks like assigning tickets, updating statuses, and triggering notifications using AI workflow automation with ClickUp Automations.
📌 Example: HR teams can set up an automation that instantly assigns policy update reviews to department heads whenever a new compliance document is uploaded.
Similarly, customer support teams can automate ticket escalations based on sentiment analysis, ensuring urgent issues are prioritized without human intervention.
And since knowledge management hangs on the thread of good document collaboration software, you can rely on ClickUp Docs to do beyond note-taking—they function as a dynamic workspace.
Marketing teams can use Docs to collaborate on campaign strategies with embedded task assignments, ensuring projects stay on track without switching tools.
Additionally, product managers can turn feature documentation into interactive roadmaps by linking user stories, comments, and design mockups, making planning and execution seamlessly connected.
📖 Also Read: How to Use AI for Documentation
Summarize this article for me pleaseGurus Need Followers—ClickUp Builds Leaders
The best part about onboarding ClickUp? You’ll soon only need only one tab open to track projects, find answers, and automate operations—no more app-hopping.
At least, that’s how it worked for TravelLocal’s Product Manager, Thomas Clifford, who said:
With AI-powered search, automated workflows, built-in Docs, seamless integrations, and project management tools all under one roof, ClickUp is the only work hub you’ll ever need.
Sign up on ClickUp for free and experience the magic yourself!
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