10 Best Glean Alternatives for Knowledge Management

Knowledge management at your organization should function like a well-oiled machine. As your business expands, managing the influx of information can become increasingly challenging.

A poor knowledge management system will create information gaps within your workflows, and can negatively impact your bottom line.

Platforms such as Glean help organizations with knowledge management, but should you choose Glean? Or are there better options?

In this blog, I’ve tested several knowledge management software to help you find the one that best suits your workflows. Here’s my list of the top 10 Glean alternatives that can help you with enterprise search.

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What Should You Look for in Glean Alternatives?

When choosing an alternative tool for Glean, consider your specific requirements and preferences in mind. Following are some of the broader features and capabilities you’d need in your knowledge management tool:

• Functionality: Assess how well the platform collects, organizes, and receives data from several data sources. Check for functions like robust filtering choices, customizable tagging systems, and advanced search capabilities. Look for automation solutions that can help simplify everyday tasks and processes to increase productivity and efficiency
• Integration: Check whether the tool’s workflow can be smoothly integrated with your current systems and tools. Look for integrations with productivity tools, document management systems, and communication channels. This ensures that you quickly access and interact with information kept within the platform
• Scalability: Analyze if the Glean alternative is able to grow with your company without sacrificing features or speed. For long-term scalability and expansion, look for support for large user bases and storage options
• Customization: Check if the tool allows you to customize workflows, user interfaces, and data structures to suit your organizational procedures and preferences. Look at platforms that provide an open API or development framework for your integrations and extensions

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The 10 Best Glean Alternatives to Use in 2024

Let’s take a look at the top 10 knowledge management tools you can use instead of Glean.

1. ClickUp: Best for AI work management

ClickUp offers several other tools and features that set it apart from Glean’s knowledge base and work management capabilities. In addition to collaborative features like ClickUp Docs and ClickUp tasks, it has a game-changing capability to help redefine your enterprise search: Generative AI!

ClickUp Brain is a set of conversational, contextual, and role-based AI features designed to connect your organization’s workforce, data, and workflows. Use the AI Knowledge Manager to ask questions and get answers from any of the documents, tasks, and projects in your workspace.

Instead of going through endless documents and hunting for information, use ClickUp Universal Search to quickly locate any file in ClickUp, a linked app, or your local drive. Add your own search commands to find anything in one location, including text storage for later and shortcuts to links.

What sets ClickUp apart from other Glean alternatives is its ability to combine knowledge management with project management.

Its Al Project Manager manages and automates work tasks such as updates, summaries, and standups by pulling information from tasks, comment threads, screen recordings, and documents.

Use ClickUp’s AI Writer to write content and reply quickly. As a role-specific writing assistant, it simplifies your workflow with features such as a built-in spell checker and voice transcript creator.

ClickUp is one of the best alternatives to Glean, providing AI-powered features that bolster the efficiency of your knowledge management.

ClickUp best features

• Write updates, summarize comment threads, and generate subtasks based on task descriptions in seconds using ClickUp Brain—an AI project management tool
• Find information from all knowledge sources effectively using ClickUp’s Universal Search
• Automate everyday tasks such as updates and creating summaries and standups with ClickUp Brain
• Get a head start on various tasks and plan with ClickUp Templates

ClickUp limitations

• Working out the best template configuration for your team may take some time
• The adjustable views take some time to get used to working with

ClickUp pricing

• Free Forever:
• Unlimited: $7/month per user
• Business: $12/month per user
• Enterprise: Contact for pricing
• ClickUp Brain: Add to any paid plan for $5 per Workspace member per month

ClickUp ratings and reviews

• G2: 4.7/5 (9,000+ reviews)
• Capterra: 4.7/5 (4,000+ reviews)

2. Elastic Search: Best for real-time search and analytics

Elastic Search excels at offering real-time search and analytics features. With little latency and a distributed architecture, Elastic Search allows users to have large language models search huge databases extremely quickly.

Its unique knowledge management features include searchable snapshots. You can use it to create snapshots of your data at specific points in time, which can then be searched and restored as needed. This capability is particularly useful for data backup and recovery, and auditing and compliance purposes.

Elastic Search best features

• Handle large data volumes using a scalable and distributed design
• Make quick discoveries with almost instantaneous search and analytics capabilities
• Find useful insights with complex query and aggregation support

Elastic Search limitations

• Has a steep learning curve
• Needs sufficient resources and infrastructure to perform optimally

Elastic Search pricing

• Standard: $95/month
• Gold: $109/month
• Platinum: $125/month
• Enterprise: $175/month

Elastic Search ratings and reviews

• G2: 4.3/5 (150+ reviews)
• Capterra: 4.6/5 (40+ reviews)

3. Google Cloud Search: Best for cloud-based knowledge management

Google Cloud Search provides a complete cloud-based knowledge management solution. Driven by Google’s cutting-edge search engine technology, it gives users a centralized search experience across G Suite applications, outside cloud services, and on-premises data sources.

Its user-friendly interface and sophisticated search features let users locate pertinent information and documents quickly, boosting efficiency at work.

For instance, features like faceted search and filters help users refine their searches and find the most relevant information.

Google Cloud Search best features

• Search for information across G Suite applications, third-party cloud services, and data sources
• Receive contextual search results with machine learning and natural language processing
• Utilize Google Workspace integration for easy sharing of documents and collaboration

Google Cloud Search limitations

• Smaller customization choices compared to other search solutions
• Complete reliance on Google Workspace, which might not be appropriate for every company

Google Cloud Search pricing

• Pay-as-you-go: Custom pricing

Google Cloud Search ratings and reviews

• G2: 4.3/5 (20+ reviews)
• Capterra: 4.7/5 (1,800+ reviews)

4. Lucidworks Fusion: Best for enterprise search and data discovery

With its sophisticated features for releasing the potential of organizational data, Lucidworks Fusion is a powerful enterprise search and data discovery tool.

It specializes in indexing and analyzing a wide range of data sources, both structured and unstructured, so that users identify insights and make quick decisions using business intelligence.

Lucidworks’ AI tools can improve search relevancy and the accuracy of recommendations. It even allows you to integrate your own machine-learning models to customize your knowledge management further.

In simpler terms, Lucidworks Fusion gives you more control over the AI behind your knowledge management system.

Lucidworks Fusion best features

• Utilize search and indexing for both organized and unstructured data sources
• Customize search experiences with relevance tuning and AI recommendation algorithms
• Access unified information through integration with business systems and data repositories

Lucidworks Fusion limitations

• The lack of a free version can be limiting for small-scale businesses
• Higher upfront costs

Lucidworks Fusion pricing

• Fusion for Commerce: Custom pricing
• Fusion for the Workplace: Custom pricing

Lucidworks Fusion ratings and reviews

• G2: 4.5/5 (10+ reviews)
• Capterra: Not enough reviews

5. Knowledge Miner: Best for data mining and insights

Knowledge Miner is a specialist data mining and insights platform designed to help businesses obtain important knowledge from their data assets.  

Unlike traditional knowledge mining, which relies heavily on people, this tool uses self-organizing knowledge mining, where a significant portion of your search is automated to identify patterns, trends, and relationships from large sets of data—all on its own.

Knowledge Miner best features

• Use data mining methods and artificial intelligence algorithms to gain insights from many data sources
• Automate modeling and data preparation routines
• Use data analysis tools to clearly and intuitively express ideas

Knowledge Miner limitations

• Limited support for real-time data streaming and processing
• Scalability limitations for high-volume data processing tasks

Knowledge Miner pricing

• Insights Free: Free
• Insights Advanced: $99
• Insights Ultimate: $2490
• Academic pricing: custom pricing

Knowledge Miner ratings and reviews

• G2: N/A
• Capterra: N/A

6. Coveo: Best for AI-powered relevance

Coveo allows companies to provide customized search and recommendation experiences. This AI tool is can comprehend user intent and context. Coveo ensures that users receive relevant results and helpful data at all digital touchpoints.

Its single index and relevance engine can help you find the most important information and get powerful insights.

Coveo focuses heavily on user experience with features like personalized recommendations. Based on your search query and past behavior, it can recommend additional resources or similar content.

Coveo best features

• Customize search experiences with relevance adjusting and suggestion capabilities
• Combine and enhance content from several data sources using a single index and relevance engine
• Utilize integration with well-known CRM, CMS, and e-commerce platforms

Coveo limitations

• Dependency on Coveo Cloud infrastructure for hosting and managing search indexes
• Limited support for certain industry-specific use cases requiring customization

Coveo pricing

• Pro: Custom pricing
• Enterprise: Custom pricing

Coveo ratings and reviews

• G2: 4.3/5 (100+ reviews)
• Capterra: Not enough reviews 

7. Algolia: Best for fast searches

Algolia is a leading search-as-a-service platform renowned for its relevance, speed, and simplicity of use. Algolia provides robust APIs and tools to developers, enabling them to create relevant and efficient search experiences for web and mobile applications.

You can search with ease and simplicity because of its distributed architecture and sophisticated search algorithms, which guarantee sub-second search response speeds.

What differentiates Algolia from its competitors is NeuralSearch, a first-of-its-kind hybrid search. It combines the strengths of traditional keyword-based search with machine learning functionalities.

This allows for a more nuanced search experience based on user behavior, search history, and other contextual factors to refine the results beyond just keyword matching.

Algolia best features

• Receive instantaneous search results using its centralized search experience
• Use advanced relevance tweaking and typo tolerance for precise search results
• Optimize search performance and user engagement with analytics and A/B testing tools

Algolia limitations

• Search index hosting and management are reliant on Algolia Cloud infrastructure
• Pricing is determined by usage and query volume

Algolia pricing

• Build: Free
• Grow: Free/Pay-as-you-go
• Premium: Custom pricing
• Elevate: Custom pricing

Algolia ratings and reviews

• G2: 4.5/5 (370+ reviews)
• Capterra: 4.7/5 (60+ reviews)

8. Guru: Best for knowledge sharing and collaboration

Guru is a platform for collaboration and information sharing created to enable the efficient collection, arrangement, and distribution of institutional knowledge. Guru provides easy-to-use knowledge management tools like contextual insights, validated material, and connections to well-known productivity apps.

Teams can access the latest and most relevant data due to its generative AI-powered suggestions and intelligent notifications. The tool’s contextual knowledge delivery via the cards feature makes this all the more effective.

Guru embeds knowledge cards within your specific workflow, creating opportunities for microlearning while presenting information within a relevant context.

Guru best features

• Receive precise information with knowledge cards evaluated by experts and verified material
• Draw contextual knowledge and suggestions from search trends and user activity
• Integrate with Slack, Microsoft Teams, and other platforms for smooth knowledge-sharing

Guru limitations

• Possibility of information overload if data is not properly curated
• Dependency on third-party integrations for full functionality

Guru pricing

• Free: 30-day trial
• All-in-one: $18/month
• Enterprise: Custom pricing

Guru ratings and reviews

• G2: 4.7/5 (1,600+ reviews)
• Capterra: 4.8/5 (250+ reviews)

9. GoLinks: Best for custom URL shortening and management

GoLinks is a URL shortening and management platform developed to make linking inside companies easier to share and access.

It gives users easily remembered and shareable short URLs that can speed up the information-sharing process.

The tool’s administrative controls and unified dashboard let you monitor and control how links are created and used. Features like automatic link rot prevention also help to spot and remove dead links within your knowledge management platform, keeping it updated at all times.

GoLinks best features

• Share and access short URLs with ease
• Use a centralized dashboard to control and monitor link use throughout departments and teams
• Integrate with identity management and SSO systems for improved security

GoLinks limitations

• Reliance on usage and adoption inside the company to optimize ROI
• User count and feature set-based pricing

GoLinks pricing

• Free
• Essential: $6/month per user
• Pro: $8/month per user
• Enterprise: Custom pricing

GoLinks ratings and reviews

• G2: 4.8/5 (590+ reviews)
• Capterra: 5/5 (120+ reviews)

10. Yext: Best for location-based search and insights

Through its location-based search and insights platform, Yext assists companies in managing their online presence and reputation across digital channels.

Through tools like local SEO optimization, review monitoring, and location data management, Yext helps small businesses increase their customer engagement and visibility.

Yext’s listing feature is particularly helpful in finding and managing your organization’s visibility across various online platforms. For instance, you can use the feature to ensure that AI tools like Gemini pick up on the right information about your brand when answering connected queries, maximizing your visibility.

Yext best features

• Use search engine, directory, and social media location data management and synchronization
• Manage online reputation and client feedback with review monitoring
• Raise search exposure with local SEO analysis and optimization

Yext limitations

• Limited support services
• Can be expensive, depending on needs and resources

Yext pricing

• Emerging: $4/week (billed annually)
• Essential: $9/week (billed annually)
• Complete: $10/week (billed annually)
• Premium: $19/week (billed annually)

Yext ratings and reviews

• G2: 4.4/5 (440+ reviews)
• Capterra: 4.3/5 (110+ reviews)

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Find the Perfect Alternative for Your Knowledge Management Objectives

We all want that perfect tool to organize and manage information across the business. Glean works for some, but you may have different needs and priorities when it comes to integrated knowledge management.

Now, this list has provided you with a comprehensive review of AI apps that you should consider when choosing a Glean alternative. But you may still feel lost, and we understand!

Let’s go back to the basics. The most helpful characteristic of an enterprise search tool is its ability to integrate well with your existing knowledge repositories. Would you rather have a search feature embedded into your workspace—think daily tasks, larger projects, and workflows—or jump through hoops, aka multiple searches?

ClickUp’s project management platform, powered by the advanced AI search capabilities of ClickUp Brain, can help integrate knowledge management into your workflow, making it one seamless process. And no, you don’t have to leave your work window and search elsewhere. We promise 🌻

Sign up on ClickUp for free and set up your knowledge management account today!