How to Use Forms in ClickUp to Streamline Data Collection

You’re handling multiple projects, deadlines are looming, and data is coming at you from all directions. And every time you think you have it under control, a new batch of data emerges, affecting your analysis.

But what if all the data you need could be collected in one place, automatically organized, and ready for action?

ClickUp Forms eliminates data collection inconsistencies. With Custom Fields, automated workflows, and real-time updates, you’ll move beyond gathering data to optimizing it.

Let’s explore how to create Forms in ClickUp and streamline your data collection process! 🎯

⏰ 60-Second Summary

  • ClickUp Forms are a feature within the ClickUp project management platform, designed to streamline data collection and convert received responses into actionable tasks. They allow users to create customizable forms that integrate seamlessly with ClickUp’s other features
  • Steps to create a form:
    1. Add Form View: Navigate to your Space, Folder, or List, click + View, and select Form. Forms can also be added from the Forms Hub in ClickUp
    2. Build the form: Select the Build tab and click Add question. You can add text fields, checkboxes, dropdowns, and more. Use the drag-and-drop editor to change the placement and sequence for exisiting questions
    3. Customize settings: You can assign all of the Form submission tasks to the person responsible and even apply a task template to keep things consistent
    4. Style and brand: Adjust colors, layouts, and branding for a polished look
    5. Share and embed: Copy the form link or embed it on your site
    6. Manage submissions: Track responses as tasks for easy follow-up
  • Forms in ClickUp offer customizable questions, conditional logic, seamless workflow integration, easy sharing, and enhanced security with GDPR and CCPA compliance
  • ClickUp Forms can be used to gather feedback, manage requests, conduct surveys, and collect data for tasks and projects. Pre-built templates are available for various use cases, such as feedback collection, project intake, job applications, etc.
  • Optimization tips: Use conditional logic to tailor forms, ask only necessary questions to improve response rates, and conduct usability testing to refine the form design
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What Are ClickUp Forms?

ClickUp Forms is a feature within the ClickUp project management platform that allows users to create customizable forms for data collection.

Each form submission can automatically generate a task with customized details, such as assignees, due date, priority level, and attachments, laying the foundation for efficient workflow automation.

ClickUp Forms
Collect, process, and analyze data seamlessly with ClickUp Forms—no need for a separate app!

The form builder offers a user-friendly, drag-and-drop interface, letting you add custom field types like text boxes, number fields, date pickers, dropdown menus, and checkboxes to record data exactly as you need it.

What are the benefits of using ClickUp Forms?

A good form builder should be flexible enough to adapt as your project evolves—and that’s precisely what ClickUp Forms deliver. From product feedback and IT requests to sales leads or creative projects, ClickUp Forms adapt to any workflow.

And because they integrate directly with your tasks in ClickUp, everything stays organized, from submission to execution.

Why’s that an advantage, you ask?

Work today is broken. 60% of our time is spent sharing, searching for, and updating information across different tools. Our projects, documentation, and communication are scattered across disconnected tools that drain productivity.

ClickUp solves this problem with the everything app for work that combines projects, knowledge, and chat in one place—all powered by the world’s most cohesive work AI.

Today, over 2 million teams use ClickUp to work faster with more efficient workflows, centralized knowledge, and focus-driven chat that eliminates distractions and unlocks organizational productivity. 🚀

On that note, here are some of the top benefits of ClickUp Forms:

  • Instant task creation from responses: Turn each response into a task automatically and assign it to the right person for immediate action
  • Customizable fields: Use dropdowns, checkboxes, date pickers, and more to ensure accurate and structured responses
  • Conditional logic: Utilize Forms that adjust dynamically based on answers, making them faster and easier to fill out
  • Seamless workflow integration: Streamline project management and enhance team collaboration by having responses feed directly into your ClickUp account workspace
  • Easy sharing and embedding: Share ClickUp Forms via a direct link or embed them on your site to collect responses effortlessly
  • Enhanced security: Leverage built-in compliance with the General Data Protection Regulation (GDPR), California Consumer Protection Authority (CCPA), and banking-level encryption to keep sensitive data protected

💡 Pro Tip: Companies that actively prioritize and act on customer feedback often see increased customer loyalty. When customers feel their opinions matter, they are more likely to return.

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How to Create Forms in ClickUp

Looking to improve engagement and boost response rates for your forms? Forms in ClickUp are the perfect tool to refine your process. 

You can create a Form from the Views Bar, Forms Hub, and the Sidebar. When people submit a Form, a submission task is created in the location selected when the Form was created.

Here’s a step-by-step guide to creating forms in ClickUp.

Step #1: Add a Form View

Forms are also called ClickUp’s Form view because they can be created in the Views Bar. 

A Form view created in the Views Bar can be accessed from its location’s Views Bar or Forms Hub. 

To create a Form this way:

  • In the Views Bar, select Form
  • From the Create a Form modal, select a template or select Start from scratch to open an empty Form
  • Select the List where your Form submissions will be saved
  • The Form opens and you can begin building it!
Add a Form View in ClickUp to collect responses and turn them into actionable tasks
Add a Form View in ClickUp to collect responses and turn them into actionable tasks

⚙️ Bonus: Discover the power of ClickUp Forms for software teams to understand its versatility for different use cases.

Another way to create a Form View is from the Sidebar.

  1. From the Sidebar, hover over a Space and click the plus icon. Or, hover over a List, click the ellipsis… menu, then Create new
  2. Select Form
  3. From the Create a Form modal, select a template or select Start from scratch to open an empty Form
  4. The Form opens, and you can begin building it!
Creating a form from the sidebar in ClickUp
Create a Form View from your ClickUp Sidebar

💡 Pro Tip: Wish you could organize, search, and create Forms from one centralized location? Try the Forms Hub in ClickUp. It’s easy to locate within your ClickUp Sidebar. If you don’t see it, click More. Select Forms. And click the pin icon to never lose it again!

Step #2: Build your form

Once you add the Form View, start designing it using ClickUp’s drag-and-drop editor.

At the top of every ClickUp Form, you’ll see three modes:

  • Build: For adding questions
  • Settings: For customizing submission settings and layout design
  • Preview: For previewing your Form before sharing it

In the Build mode, begin by adding:

  • A name and description of your form to let the respondents know its purpose
  • Field types, including text and drop fields, checkboxes, date pickers, task fields, and attachments

You can rename fields by clicking on their titles. This will only change the form’s public view, not the internal field names. Conditional logic shows or hides fields based on previous responses, keeping the form dynamic.

Streamline data collection with ClickUp Forms
Create Custom Fields in ClickUp Forms to capture the exact information you need

To add more questions, simply click the Add question button at the bottom of the form. You can also hover between existing questions to add new questions in the right order.

Add questions to your form easily
Add questions to your ClickUp Form easily with the button at the bottom

💡 Pro Tip: Make Forms more contextual! Add clear instructions, descriptive text, and visual elements in line with your questions using informational blocks and question descriptions in ClickUp Forms.

Step #3: Customize submission settings

Ensure you handle form responses efficiently and configure submission settings. You can choose where tasks are created and, if needed, update the List where form responses appear as tasks. Additional customization options include:

  • Assigning tasks automatically: Delegate responses to a specific team member to ensure quick follow-ups
  • Applying task templates: Use templates to standardize task details based on the type of request
  • Redirecting users after submission: Send respondents to a confirmation page or another URL
  • Modifying the submit button label: Personalize the button text to match your workflow, like ‘Submit Request’ or ‘Send Feedback’
Set priority levels to ensure the most urgent tasks get the attention they need
Set priority levels within your ClickUp Forms to ensure the most urgent tasks get the attention they need

🔍 Did You Know? You can tailor your feedback surveys to specific objectives and different formats. These include customer satisfaction score (CSAT), net promoter score (NPS), and customer effort score (CES).

Step #4: Style and brand your form

Make your form look professional and aligned with your brand. Here’s how: 

  • Choose between a one- or two-column layout for better organization
  • Change form colors, backgrounds, and button styles to match your branding
  • Upload a custom background image for a more polished look (available on the ClickUp Business Plan and above)
  • Remove ClickUp branding (available on the ClickUp Enterprise Plan only
Customize Forms in ClickUp with light or dark themes for a personalized touch
Customize ClickUp Forms with light or dark themes and your brand colors for a personalized touch

Step #5: Share and embed your form

Once your form is ready, it’s time to distribute it and collect responses. You can easily share the form by copying and pasting the link into an email or any other communication tool your team uses.

If you want to make it even more accessible, select the Embed Code option to copy the form code and embed it directly on your website or your intranet software.

Make forms accessible to others by just clicking copy link and sharing it 
Make ClickUp Forms accessible to others by just clicking the copy link and sharing it 

💡 Pro Tip: To keep things secure, don’t forget to enable reCAPTCHA to prevent spam submissions from sneaking in!

Step #6: Manage form submissions

Every time someone submits a response, ClickUp automatically creates a new task, making tracking and managing all responses easy. To view these tasks, just click the Responses button in the top-left corner of your Form View.

View and manage form responses easily
View and manage responses for your ClickUp Form easily

📮ClickUp Insight: 92% of workers use inconsistent methods to track action items, which results in missed decisions and delayed execution. Whether you’re sending follow-up notes or using spreadsheets, the process is often scattered and inefficient.

ClickUp’s Task Management Solution ensures seamless conversion of conversations (and form responses!) into tasks—so your team can act fast and stay aligned.

ClickUp Automations

Create custom ClickUp Automations to notify you when you receive new responses
Create custom ClickUp Automations to notify you when you receive new form responses

Want to save time? You can set up ClickUp Automations to automatically assign tasks to the right team members based on form responses. Plus, sorting and filtering responses based on task status, assignee, or priority levels helps keep everything organized and on track.

That’s it! With ClickUp Forms, you can quickly collect data, streamline requests, and ensure no submission gets lost in the shuffle.

Our teams have used forms and templates to standardize some workflows. We’ve also used the built-in automation to ease some workflows, especially where custom fields are capturing information that can help determine who should be assigned to a task. Finally, we’ve also used the email integration and API features to automatically generate tasks when some platforms are alerting or showing possible performance issues.

Philip StorrySenior System Administrator

Step #7: Analyze form responses

ClickUp offers powerful ways to analyze form submission data in real time:

1. ClickUp Brain

To use ClickUp’s native AI, ClickUp Brain, for analysis:

  • Open the Space, Folder, or List where the Form is located
  • In the upper-right corner, click Ask AI
  • Ask AI a question about the Form submission tasks within that location
Analyze form submission data in real time and get AI insights with ClickUp Brain
Analyze form submission data in real time and get AI insights with ClickUp Brain

2. ClickUp Dashboards

Create Dashboards to get a high-level overview of your form submission data. By converting form submissions into Dashboards, you can visualize the data effectively.

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Practical Applications of ClickUp Forms with Templates

You can use ClickUp Forms for various purposes, such as gathering feedback, managing requests, conducting surveys, or collecting data for tasks and projects.

But imagine the time and effort required to build every form from scratch.

To make your life easier, ClickUp offers pre-built form templates tailored for different use cases. This ensures you skip the tedious setup and get started instantly.

Here are some templates to standardize data collection and implement data responses. 📄

1. ClickUp Membership Form Template

Capture information about members and track application or membership details better with ClickUp’s Membership Form Template

Managing membership applications can be overwhelming, especially when juggling new sign-ups and active members. Instead of manually creating forms for every new applicant, the ClickUp Membership Form Template provides a ready-to-use format for member details.

With built-in tracking, it’s easy to monitor each application’s progress, follow up on pending approvals, and send automated welcome emails. You can also tailor the form to capture specific details like membership tiers, renewal preferences, or special requests.

📌 Practical use cases: Gym membership applications, professional association sign-ups, or club membership renewals.

2. ClickUp Event Registration Form Template

Keep track of attendees and their registration details with ClickUp’s Event Registration Form Template

Planning an event, big or small, can quickly become stressful; it’s easy to feel buried in details. The ClickUp Event Registration Form Template simplifies this process, helping you create an effective event registration form in minutes.

It captures important attendee details, including their name, contact info, dietary preferences, and session choices. Plus, it offers real-time tracking to keep you on top of registration numbers and adjust your plans as needed.

📌 Practical use cases: Conference registrations, workshop sign-ups, or corporate event RSVPs.

🧠 Fun Fact: Web forms were introduced with HTML in the mid-1990s, revolutionizing online data collection.

3. ClickUp Request Form Template

Track employee requests and requests from external contacts with ClickUp’s Request Form Template

Managing service or project requests may feel like sifting through a never-ending pile of emails—but not when you have the ClickUp Request Form Template. It collects all the necessary details upfront, reducing back-and-forth communication.

You can categorize requests by urgency, type, or complexity, making prioritization effortless. Built-in approval workflows allow quick decision-making, while file uploads provide context to each request.

📌 Practical use cases: IT support tickets, creative project submissions, or office equipment requests.

💡 Pro Tip: Customize your project request forms with form fields for budget, deadlines, and priority to capture all essential details upfront—minimizing back-and-forth and speeding up approvals!

Here’s a helpful explainer video to set up your intake process using ClickUp Forms👇🏽

4. ClickUp Job Application Form Template

Keep track of job applications in one place using ClickUp’s Job Application Form Template

Hiring shouldn’t feel like drowning in resumes and endless follow-ups. The ClickUp Job Application Form Template helps you go beyond basic details, allowing applicants to upload resumes, portfolios, and certifications directly.

You can also customize it with screening questions on availability, salary expectations, or must-have skills, ensuring you gather relevant information upfront. When a candidate applies, ClickUp turns it into a task in your hiring pipeline, ensuring clear visibility and eliminating delays in the recruitment process.

📌 Practical use cases: Full-time job applications, freelance contractor submissions, or internship recruitment.

5. ClickUp Customer Contact Form Template

Manage customer requests and contacts hassle-free with ClickUp’s Customer Contact Form Template

Managing customer inquiries, feedback, and concerns is easier with the ClickUp Customer Contact Form Template.

It lets you track customer inquiries, collect customer data for research and surveys, and organize contact information for marketing campaigns or follow-ups. The template seamlessly integrates a CRM view to centralize all customer interactions as well.

Automated reminders help your team stay on top of responses, ensuring timely and professional communication. At the same time, ClickUp Dashboards track recurring issues, monitor response times, and gain insights to improve customer service.

📌 Practical use cases: Customer support inquiries, product feedback submissions, or sales inquiries.

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Integrating ClickUp Forms with Other Tools

One of the aspects that makes ClickUp unique is its ability to enhance your existing tech stack with seamless integrations.

ClickUp’s 1000+ Integrations connect your workflows across multiple platforms, making collaboration smoother and more efficient. When it comes to ClickUp Forms, these integrations boost automation, streamline data flow, and eliminate manual work.

Here are some key integrations that make ClickUp Forms even more powerful. 🛠️

  • Salesforce: Populate task details in ClickUp automatically when customers or leads submit forms, allowing quick follow-ups, preventing data loss, and keeping all lead information in one place
  • Mailchimp: Segment leads based on form responses and add contacts to specific email lists or trigger campaigns, ensuring personalized communication without manual effort
  • Google Sheets and Microsoft Excel: Transfer form data to spreadsheets for detailed analysis and reporting. Review trends, track submissions, and make data-driven decisions with ease
  • Zapier: Connect ClickUp Forms with 2,000+ apps to automate tasks like sending form data to CRM tools, updating email lists, or creating tasks in other platforms—without writing code
  • Google Drive and Dropbox: Upload file attachments from ClickUp Forms to cloud storage and keep documents organized and accessible without cluttering your task list
  • Trello: Convert form submissions into Trello cards automatically to centralize project details and ensure seamless tracking across both tools

🔍 Did You Know? Incorporating visual elements like icons or images into feedback forms can enhance engagement. This approach makes it easier for customers to navigate the survey and express their feelings quickly.

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Tips to Optimize ClickUp Forms for Productivity

Creating forms in ClickUp is a breeze, but making them effective? That’s all about strategy. Here are some pro tips to boost productivity with ClickUp Forms. ⛏️

Use conditional logic

Instead of bombarding users with unnecessary follow-up questions, use conditional logic in Form View to tailor the form. Show only relevant questions based on previous answers.

For instance, if an employee selects ‘IT Support’ in a help request form, only show them questions related to technical issues, not HR support. This makes forms smoother and more efficient, saving everyone time.

Ask only what’s necessary

Form overload is real. Don’t fall into the trap of asking every question under the sun; only include questions that matter. For example, if the applicant’s college degree isn’t essential to the job, skip it, and focus on the relevant work experience instead.

Shorter forms = higher response rates and easier data analysis. Here are some questions to ask yourself to narrow down your form:

  • What specific goal am I trying to achieve with this survey? 
  • Am I asking for information I already have or can collect elsewhere? 
  • Are the questions clear, concise, and jargon-free?
  • Have I included an open-ended question (if needed) to gather unexpected insights?
  • Does the form work well with screen readers and accessibility tools?

🧠 Fun Fact: The earliest known data collection dates back over 5,000 years, with ancient Sumerians recording harvests and taxes on clay tablets.

Don’t skip usability testing

Even if your form looks perfect, testing it is crucial.

Send it to a test group from your target audience (not your team) and gather feedback. This will give you real insights and help refine your form to make it more user-friendly. After all, the best designs come from real-world input.

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Go Paperless with ClickUp Forms

We all know how overwhelming it is to constantly chase down data—tracking project requests, managing feedback, or collecting team updates.

ClickUp, the everything app for work, provides the perfect solution to streamline your data collection and eliminate chaos. Switch from paper forms to ClickUp Forms—save time, reduce errors, and keep everything neatly organized in one place.

No more digging through stacks of paperwork or sifting through scattered emails. Forms in ClickUp ensure you’ve got everything in check without the chaos.

Create your first form by signing up to ClickUp for free today! ✅

Everything you need to stay organized and get work done.
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