Top 11 Folk CRM Alternatives

You’ve been using Folk CRM for a while, but lately, it hasn’t been meeting your expectations.

Maybe your customer data is harder to organize, or perhaps you’re exploring a Folk CRM alternative to see if there’s a better fit for your needs. Either way, you’re in the right place! 😀

In this blog, we’ll explore some of the top Folk CRM alternatives to help you better organize your data, automate marketing efforts, and improve team collaboration. 👇

Top 11 Folk CRM Alternative Tools

The 11 Best Folk CRM Alternatives

⏰ 60-Second Summary

ClickUp: All-in-one CRM and project management

HubSpot CRM: Marketing, sales, and service automation

Airtable: Flexible CRM with customizable workflows

Pipedrive: Simplified sales pipelines for small teams

Copper: Google Workspace-integrated CRM

Salesforce Sales Hub: AI-powered sales analytics and collaboration

Monday CRM: Visual sales tracking and workflows

Bigin by Zoho CRM: Lightweight, pipeline-based CRM

Microsoft Dynamics 365: Enterprise CRM with Microsoft tools

Nimble: Social media-integrated CRM

Freshsales Suite: AI-powered CRM for sales growth

What Should You Look for in Folk CRM Alternatives?

You might need a Folk CRM alternative if you require more advanced features, such as robust pipeline management, detailed sales analytics, or a stronger CRM strategy for handling large contact lists—areas where Folk may fall short.

When exploring alternatives, it’s important to find a solution that addresses these gaps and better aligns with your needs. Here’s what to look for. 👀

Advanced analytics and reporting: Look for a tool that offers in-depth insights into sales performance, customer trends, and lead generation to make data-driven decisions
AI-powered insights: Choose a CRM that uses AI to provide valuable customer behavior insights, predict sales trends, and automate tasks like lead scoring and follow-ups
Automated tracking: Pick software that automatically tracks calls, meetings, and emails, reducing manual work and ensuring data accuracy
Customization options: Opt for a CRM with flexible workflows, custom fields, and adaptable pipelines to accommodate complex sales processes
Integrated communication channels: Select a CRM that integrates various communication channels (email, phone, chat, etc.) to centralize all interactions
Mobile app: Ensure the Folk CRM alternative provides a mobile app to manage contacts and deals on-the-go, keeping you connected and productive wherever you are

The 11 Best Folk CRM Alternatives

Here are 11 of the best Folk CRM alternatives to help you optimize customer relationship management and enhance productivity. 📋

1. ClickUp (Best for all-in-one CRM and project management integration for teams)

Track leads, manage clients, and oversee project deliveries with custom workflows in ClickUp CRM

ClickUp is a comprehensive platform that combines CRM and project management with sales, making it the ultimate all-in-one solution. Bringing everything you need into one place, ClickUp eliminates the need for multiple tools, helping your teams work more efficiently and effectively.

It’s an excellent alternative to Folk CRM, offering highly customizable features and collaborative tools to manage customer relationships, enhance team productivity, and visualize pipelines.

The ClickUp CRM Solution goes beyond traditional functionalities by integrating project management with customer relationship management. This way, it’s easier to manage leads, customer interactions, and sales processes.

While Folk CRM focuses on customer relationships, ClickUp adds features like automation and reports, giving teams a unified platform for CRM and beyond.

ClickUp Sales brings your entire sales funnel into one place, making it easy to track account activity, collaborate on deals, and automate sales processes. Tools like column calculations help track deal sizes or custom forms to qualify leads, ensuring you’re always a step ahead.

ClickUp also offers fully customizable CRM templates that save time and allow you to start simple or scale to more complex systems as needed.

ClickUp’s CRM Template is designed to help you keep track of customers and sales leads.

The ClickUp CRM Template helps businesses of all sizes manage customer relationships efficiently. It provides an organized system to track leads, manage sales pipelines, and centralize customer information.

You can also streamline communication and automate repetitive tasks, freeing time for more strategic efforts. This template also assists in:

Tracking leads and opportunities across every stage
Storing all contact details, deals, and accounts
Organizing tasks by sales stages to focus on the most critical activities
Gaining actionable insights to optimize customer interactions

Download This Template

ClickUp best features

Customizable customer database: Build the ideal system to store and analyze contacts, deals, and customer details. Use links between tasks, documents, and workflows to keep everything connected
Collaborative tools: Work with your team on customer accounts using ClickUp Docs, Chat, and Assign Comments. Collaborate in real-time, leave feedback, or brainstorm strategies to close deals faster
Organized account management: Create scalable hierarchies using Folders and Lists to manage accounts. Set granular permissions to control who sees what, making account management secure and organized
Customized automation: Automate repetitive tasks such as handoffs, status updates, and follow-ups with ClickUp Automations
Intuitive dashboards: Track key metrics like customer lifetime value and deal sizes using ClickUp Dashboards. Over 50 customizable widgets help visualize your data in one place
Pre-built templates: Start managing customer relationships quickly with the ClickUp CRM Template, perfect for beginners looking for a simple and efficient solution. For advanced needs, the ClickUp Sales CRM Template offers a powerful no-code database to optimize your pipeline

ClickUp limitations

ClickUp’s extensive customization features can be a learning curve for new users
The mobile app may not offer the same functionality as the desktop app

ClickUp pricing

Free forever
Unlimited: $7/month per user
Business: $12/month per user
Enterprise: Contact for pricing
ClickUp Brain: Add to any paid plan for $7/month per user

ClickUp ratings and reviews

G2: 4.7/5 (9,000+ reviews)
Capterra: 4.6/5 (4,000+ reviews)

🧠 Fun Fact: The concept of CRM began in the 1980s with database marketing, where companies would record customer data to personalize direct mail. This practice evolved with new technology, giving rise to early CRM software in the 1990s.

2. HubSpot CRM (Best for comprehensive marketing, sales, and customer service automation)

HubSpot: Folk CRM alternative to get more deals in comparison and add contacts in an easy way — via HubSpot

HubSpot is a CRM platform that combines marketing, sales, and customer service tools into one seamless solution. It helps you close deals faster, deliver better customer experiences, and make data-driven decisions.

With HubSpot, you can also automate emails, schedule meetings, and analyze team performance, keeping everything organized and actionable.

HubSpot CRM best features

Get a 360-degree view of every customer interaction in a centralized database to stay fully informed
Use a customizable, drag-and-drop deal pipeline to monitor deals as they move through each stage
Generate personalized email drafts in seconds with HubSpot’s AI email writer
Let prospects book meetings directly with your team using HubSpot’s calendar integration
Create CRM workflows in HubSpot to automatically add data to Google Sheets

HubSpot CRM limitations

workflows can be confusing and challenging to navigate
The software is focused on large enterprises, limiting its usage for smaller teams or individuals

HubSpot CRM pricing

Free forever: Free
Starter: $20/month per user

HubSpot CRM ratings and reviews

G2: 4.4/5 (10,000+ reviews)
Capterra: 4.5/5 (4000+ reviews)

3. Airtable (Best for flexible, collaborative CRM with customizable workflow options)

Airtable is a flexible, spreadsheet-based platform that doubles as a lightweight CRM solution. Whether you’re tracking leads, managing a sales pipeline, or organizing customer data, Airtable makes it easy to create custom workflows tailored to your needs.

It’s a collaborative CRM that extends its functionality by connecting with third-party apps like Slack, Zapier, and Google Workspace.

Airtable best features

Standardize critical workflows like lead management, follow-ups, and onboarding, ensuring a consistent experience for customers
Customize how you view your data with options like Kanban boards, calendars, and gallery views
Create personalized CRM databases to track information using pre-made templates
Enable real-time collaboration between teams and break down silos to ensure smooth customer handoffs

Airtable limitations

There’s no option to upload custom icons for bases, restricting personalization
The user interface can be complex, with insufficient documentation on linked fields

Airtable pricing

Free forever: Free
Team: $24/month per user
Business: $54/month per user
Enterprise Scale: Custom pricing

Airtable ratings and reviews

G2: 4.6/5 (2,000+ reviews)
Capterra: 4.7/5 (2,000+ reviews)

🔍 Did You Know? With an expected annual growth rate of 10.34% from 2024 to 2029, the CRM software market is anticipated to reach a value of $145.60 billion by 2029. This steady expansion highlights the growing global demand for these software solutions.

4. Pipedrive (Best for simplified sales pipeline management for small teams and startups)

Pipedrive : Folk CRM alternative — via Pipedrive

Pipedrive is a CRM tool tailored for small and medium-sized businesses to manage sales pipelines, automate repetitive tasks, and close deals faster.

As a CRM for startups, Pipedrive’s intuitive design and focus on simplicity make it accessible for teams with minimal technical expertise.

Pipedrive best features

Manage unqualified leads in a dedicated inbox until you’re ready to act
Get notified when deals sit idle too long, helping you avoid missed opportunities
Build a catalog of your products or services with detailed descriptions, costs, and notes
Engage web visitors directly with Pipedrive’s Chatbot, which interacts 24/7 to collect data and qualify leads

Pipedrive limitations

Lacks robust marketing features, focusing mainly on sales
Requires time to fully explore and utilize all features, especially for new users

Pipedrive pricing

Essential: $14/month per user
Advanced: $29/month per user
Professional: $59/month per user
Power: $69/month per user
Enterprise: $99/month per user

Pipedrive ratings and reviews

G2: 4.3/5 (2,000+ reviews)
Capterra: 4.5/5 (2,500+ reviews)

5. Copper (Best for seamless integration with Google apps for relationship building)

Copper: Folk CRM alternative offering more features for advanced integrations — via Copper

Next on the list is Copper, a user-friendly cloud-based CRM solution designed for startups and small businesses that value simplicity and efficiency. It integrates with Google Workspace, making it convenient if you already use Gmail, Google Calendar, or Google Drive.

Copper prioritizes relationship-building over complex client management, offering an intuitive experience that helps you focus on what matters most—your customers.

Copper best features

Work directly from Gmail and Google Calendar to manage contacts, track conversations, and update your CRM
Use tools like ‘Relationship Stages’ and ‘Life Events’ to track personal and professional milestones
Personalize your emails with Mail Merge directly in Gmail and automatically log your email interactions for a clear communication history
Track deal progress and identify opportunities with intuitive, visual features

Copper limitations

Relies heavily on Google Workspace, making it less suitable for those outside the Google ecosystem
Limited feature set makes it unsuitable for rapidly growing businesses

Copper pricing

Starter: $12/month per user
Basic: $29/month per user
Professional: $69/month per user
Business: $134/month per user

Copper ratings and reviews

G2: 4.5/5 (‎1,120+ reviews)
Capterra: 4.4/5 (‎580+ reviews)

📖 Also Read: 10 Free Sales Report Templates (Daily, Weekly, Monthly)

6. Salesforce Sales Hub (Best for advanced AI-powered sales analytics and team collaboration)

Salesforce Sales Hub is a globally recognized tech solution trusted by businesses of all sizes.

It allows you to explore curated content, including guides, articles, and modules, to sharpen your sales skills. From mastering prospecting to advanced deal management, Sales Hub offers resources matching your expertise.

Salesforce Sales Hub best features

Leverage tools like Einstein AI to prioritize leads, forecast sales, and analyze performance
Facilitate team collaboration with shared dashboards, task management, and integrated communication
Use Salesforce Sales Engagement tools to personalize outreach, track interactions, and follow up on leads at the right time
Connect with other sales professionals through the Salesblazer Community

Salesforce Sales Hub limitations

The system requires meticulous data input and management; without careful use, the output may lack accuracy or reliability
Customer service experiences can be subpar, with reports of unhelpful and frustrating interactions

Salesforce Sales Hub pricing

Starter suite: $25/month per user
Pro suite: $100/month per user (billed annually)
Enterprise: $165/month per user (billed annually)
Unlimited: $330/month per user (billed annually)
Einstein: $500/month per user (billed annually)

Salesforce Sales Hub ratings and reviews

G2: 4.4/5 (23,000+ reviews)
Capterra: 4.4/5 (18,400+ votes)

🔍 Did You Know? CRM adoption rates vary across industries, with 71% of manufacturers and 75% of business services firms incorporating CRM into their operations. Additionally, CRM spending is on the rise, as 57% of surveyed organizations plan to increase their investment in the next 12 months, reflecting the growing importance of these tools in business strategies.

7. Monday CRM (Best for visual sales tracking and customizable workflows for small to medium teams)

Monday CRM : Folk CRM alternative — via Monday

Monday is another Folk CRM alternative that provides a flexible, visually engaging platform to combine sales and project management tools. It helps sales teams close more deals and collaborate better.

This CRM software example offers a blend of visual sales tracking, customizable workflows, and integration-friendly tools, making it suitable for a small startup or growing sales team.

Monday CRM best features

Use Kanban-style boards to track deals, update lead statuses, and collaborate visually with your sales team
Build custom workflows or use prebuilt customer journey templates to simplify the sales process
Automate lead nurturing and use AI-assisted email composition to write faster and send personalized emails in bulk
Track forecasted vs. actual sales, broken down by month, sales rep, or deal stage

Monday CRM limitations

The user interface can lag, and the desktop version for Mac is less reliable than the online version
Limited tools for prioritizing tasks and consolidating incomplete actions for a single contact

Monday CRM pricing

Basic CRM: $15/month per user
Standard CRM: $20/month per user
Pro CRM: $33/month per user
Enterprise: Custom pricing

Monday CRM ratings and reviews

G2: 4.6/5 (800+ reviews)
Capterra: 4.7/5 (‎300+ reviews)

8. Bigin by Zoho CRM (Best for lightweight, pipeline-based CRM for small business teams)

Bigin : Folk CRM alternative — via Bigin by Zoho CRM

Bigin by Zoho is a lightweight yet feature-packed CRM designed for small businesses and teams looking to move beyond spreadsheets or replace complex legacy systems.

It offers an easy-to-use, pipeline-based layout that organizes every step of your customer journey, from capturing leads to managing after-sales tasks—all in one platform. With Bigin, you can get started in under 30 minutes and customize workflows to fit your sales goals.

Bigin best features

Stay connected with customers through email, phone calls, WhatsApp, social media, and web forms without switching platforms
Create workflows to handle repetitive tasks like sending follow-up emails or updating deal stages
Log calls, track deals, or update customer information on the go from anywhere with Bigin’s mobile-friendly app
Organize sales, customer onboarding, order delivery, and more with Bigin’s Team Pipelines

Bigin limitations

Occasional breakdowns can disrupt workflow, though they eventually get resolved
Lacks automated lead allocation, which can be frustrating for users

Bigin pricing

Free
Express: $9/month per user
Premier: $15/month per user
Bigin 360: $21/month per user

Bigin ratings and reviews

G2: 4.6/5 (400+ reviews)
Capterra: 4.7/5 (500+ reviews)

📖 Also Read: Creating Effective User Personas for Targeted Outreach

9. Microsoft Dynamics 365 (Best for enterprise-grade CRM with seamless integration into Microsoft tools)

Microsoft Dynamics 365 : Folk CRM alternative — via Microsoft Dynamics 365

Microsoft Dynamics 365 is a cloud-based CRM platform that goes beyond the basics. It integrates seamlessly with other Microsoft tools, making it a good choice for businesses of all sizes.

It allows you to work effortlessly across Office 365, Teams, and Power Platform. From tracking leads in Excel to collaborating on Teams, everything connects for a unified experience.

Microsoft Dynamics 365 best features

Use built-in AI tools like Copilot to predict customer needs, identify opportunities, and close deals faster
Design, execute, and track personalized campaigns using advanced segmentation to reach the right audience
Manage customer inquiries and support cases with ease and give your team the tools to respond quickly
Adapt Dynamics 365 to build custom workflows and apps without extensive coding expertise

Microsoft Dynamics 365 limitations

The platform’s extensive features make it complex to implement and use, requiring significant training and support
Large datasets may cause performance slowdowns, and reliance on internet connectivity can be a challenge in areas with unreliable access

Microsoft Dynamics 365 pricing

Essentials: $70/month per user
Premium: $100/month per user

Microsoft Dynamics 365 ratings and reviews

G2: 4/5 (700+ reviews)
Capterra: 4.6/5 (13,000+ reviews)

Nimble : Folk CRM alternative — via Nimble

Nimble is CRM software for building and nurturing customer relationships. It integrates contacts, calendars, emails, and social media interactions into one place.

What’s more, Nimble keeps a record of all customer interactions, whether through email, phone, or social media. This gives you a complete history of your conversations, helping you build meaningful relationships.

Nimble best features

Use Nimble to find potential customers on platforms like LinkedIn and Twitter
Collect, update, and manage contact data directly from anywhere on the web and use AI to fill in missing details like emails
Handle multiple sales pipelines while staying on top of tasks, calls, and follow-ups using customizable dashboards
Set up personalized email sequences to engage leads and follow up automatically

Nimble limitations

Requires frequent page reloads when using shortcuts, which disrupts workflow
The interface may be confusing for less experienced users

Nimble pricing

$29.90/month per user

Nimble ratings and reviews

G2: 4.5/5 (1,000+ reviews)
Capterra: 4.4/5 (1,800+ reviews)

11. Freshsales Suite (Best for AI-powered CRM to boost sales and improve team productivity)

Freshsales Suite is an AI-powered CRM designed to simplify sales, improve team productivity, and boost revenue. This tool helps you manage your sales pipeline, streamline operations, and deliver great customer experiences—all in one place.

You can also track deal stages and use Freddy AI insights to forecast and recommend deals.

Freshsales Suite best features

Prioritize prospects by region or other rules, ensuring your team focuses on the right opportunities
Visualize every interaction a customer has had with your business to understand their journey with the activity timeline
Communicate with customers via email, SMS, WhatsApp, live chat, and even phone calls directly from the CRM
Automate follow-ups and reminders with day-based or behavior-triggered campaigns
Highlight the most promising leads, forecast deal success, and even automate tasks like email writing with Freddy AI

Freshsales Suite limitations

Auto-billing is enabled by default, and resolving billing disputes can be difficult
Locating customer time zones or shipping addresses can be inconvenient for global businesses

Freshsales Suite pricing

Growth: $11/month per user
Pro: $47/month per user
Enterprise: $71/month per user

Freshsales Suite ratings and reviews

G2: 4.5/5 (1,000+ reviews)
Capterra: 4.5/5 (600+ reviews)

📖 Also Read: 10 Best AI-Based CRM Software Tools

ClickUp Checks All Your CRM Boxes

Choosing the right CRM can transform how your team collaborates and drives results. If you’re looking for a tool that’s not just a CRM but an all-in-one solution, ClickUp stands out as a top contender.

From tracking sales pipelines to managing customer relationships and streamlining task management, ClickUp covers it all. What sets it apart is its flexibility. Whether you need a detailed sales dashboard, project management tools, or real-time collaboration, it’s easy to customize the platform.

With everything in one place, your team gains clarity and can stay aligned on priorities, making ClickUp a complete productivity powerhouse.

Everything you need to stay organized and get work done.

Contact Sales