Whereby vs. ClickUp SyncUp: Which Video Meeting Tool Is Better?

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In 1964, AT&T unveiled the Picturephone at the World’s Fair. It was a bulky device that promised to change communication forever. You could finally see the person you were talking to, provided you didn’t mind paying the price of a small call for the privilege!
Over time, we’ve traded these clunky devices for sleek apps that hold teams and clients together (though the awkward silences stay).
In this blog post, we’ll compare two such tools: Whereby vs. ClickUp SyncUp, each designed for very different moments in your workday.
Let’s see which one belongs in your toolkit. ☎️
Our editorial team follows a transparent, research-backed, and vendor-neutral process, so you can trust that our recommendations are based on real product value.
Here’s a detailed rundown of how we review software at ClickUp.
| Aspect | ClickUp | Whereby |
| Core purpose | Project management, task tracking, team collaboration, knowledge management | Video meetings, browser-native conferencing, embeddable calls |
| Hierarchy and organization | Advanced: Spaces, Folders, Lists, Everything View for large-scale organization | Doesn’t have an organizational hierarchy |
| Task management | To-dos, tasks, subtasks, checklists, custom fields, status automations, task owners, priorities, reminders | Lacks task management |
| Project views | List, Board, Calendar, Gantt, Timeline, Workload, and more | Doesn’t offer project views |
| Automations | AI-powered automation, time-based and trigger-based automation | API hooks/webhooks for video sessions |
| Document collaboration | Real-time editable docs, wikis, rich formatting, doc-to-task linking, knowledge base | Live chat, emoji, file sharing in-meeting |
| Communication | Contextual conversations with linked chat, tasks, and docs, built-in email, task comments, notifications, assigned comments, voice and video clips | Video, audio, in-call chat, reactions, file sharing |
| Collaboration and sharing | Real-time whiteboards, guest sharing, sharing external links, proofing tools | Virtual whiteboard (Miro), live captions, breakout rooms |
| Scheduling and time management | Integrated calendar, time tracking, estimates, Outlook/Google Calendar integration | Google Calendar integration, room timers, calendar invites |
| AI features | ClickUp Brain (AI search, writing, automation, summaries, transcripts, label generation, advanced reporting), AI Agents | Live transcription, session summaries |
| Integrations | 1,000+ app integrations (incl. Outlook, Slack, Drive, Github, Zapier), API/add-ons | Miro, Google Docs, RTMP streaming, developer SDKs, React/Flutter/mobile embeds |
| Security/compliance | Advanced roles, permissions, audit logs, Enterprise security, ISO 27001, GDPR, SSO, SOC2 and HIPAA compliant | End-to-end encryption (P2P small rooms), ISO 27001, GDPR, HIPAA-ready, locked rooms |
| Meeting capacity | Up to 200 participants in SyncUps | Up to 200 participants (active), 400 viewers (view-only mode) |
| File storage | Unlimited (with paid plans), attach/link files anywhere in workflows | Share small files in calls; limited long-term file storage, chat download |
Work today is broken.
Our projects, knowledge, and communication are scattered across disconnected tools that slow us down.
ClickUp fixes this with the everything app for work that combines project, knowledge, and chat in one place—all powered by AI that helps you work faster and smarter.
Here, we’ll break down the key features that make this tool stand out as a Whereby alternative.
ClickUp Chat brings all your conversations and work in one place with Channels and Direct Messages.

Create topic-specific channels like #MarketingUpdates or #ClientFeedback to keep discussions focused. Need a quick one-off chat? Direct messages let you ping individuals or groups without flooding the main channels.

Even better, you can link messages directly to ClickUp Tasks, so that the casual ‘Hey, can you fix this?’ turns into a tracked action item. Plus, with customizable notifications, you get pinged only for what matters.

When a message needs more attention, create Posts. Instead of letting important information get lost in the chat shuffle, you can create a Post to highlight announcements, updates, or discussions.
Simply type your message, select from Announcements, Discussion, Idea, and Update from the dropdown, and voilà, your message stands out in the channel, ensuring everyone notices.
Learn how to leverage the chat platform fully:
💡 Pro Tip: Add a card on the top of your team’s Chat Channel to quickly surface bookmarks, notes, and more. You can add a custom battery chart with any data, links to key resources of your workspace, and even calculate sums, averages, and more for your tasks.
With ClickUp SyncUps, you can initiate instant audio or video calls directly from your workspace, ensuring seamless collaboration.
Starting a SyncUp is as simple as clicking the SyncUp icon in any channel or direct message.

During a SyncUp, you can share your screen to provide visual context, such as showcasing a design draft, presenting analytics, or reviewing a project timeline.
A standout ability is that it links tasks directly within the call! For instance, if you’re discussing a bug fix in a direct message, you can connect the relevant task to the conversation.

Can’t attend a SyncUp in real time? No worries. You can record your SyncUp sessions and access them later.
This is particularly useful for team members in different time zones or for reviewing discussions to ensure nothing is missed. You can add comments on the recording and share it externally as well.
💡 Pro Tip: Use ClickUp Clips to turn quick updates, feedback, or mini walkthroughs into short video messages. Attach them to your Chat channel to show your hybrid team exactly what you mean.
Built right into Chat, ClickUp Brain helps you create and assign tasks, find related tasks or channels, and summarize conversations. You can even ask it questions about a channel in natural language and have it pull up context in seconds.

For example, after a SyncUp with your team, ClickUp Brain summarizes all discussions from the last 24 hours, highlights action items, and creates tasks linked to multiple projects.
The Catch Me Up feature is a lifesaver for remote teams. When you miss a day or two of conversations, all you have to do is click Catch Me Up to get a summary of everything from the last 24 hours up to 14 days.

✅ Try these prompts to use AI for video calls:
🚀 ClickUp Advantage: ClickUp Brain MAX, the desktop AI assistant, centralizes your entire work ecosystem, including tasks, docs, meetings, apps, and chats into an intelligent hub. You can effortlessly search across your workspace, web, and connected apps.
Plus, Talk-to-Text in ClickUp allows you to dictate messages and updates on the go, boosting productivity by up to 4 times compared to traditional typing.
Here’s what Samantha Dengate, Sr. Project Manager, Diggs, had to say about using ClickUp for communications:
Before ClickUp, meetings, and back-and-forth email communications led to a black hole where items were left unseen and unattended. Due to this, tasks were not being reviewed on time, and no one knew how the creative development was going.
Now, everyone on the team can clearly see when action items are due, chat and collaborate within the tasks.
📮 ClickUp Insight: According to our meeting effectiveness survey, nearly 40% of respondents attend between 4 and 8+ meetings per week, with each meeting lasting up to an hour. This translates to a staggering amount of collective time dedicated to meetings across your organization.
What if you could reclaim that time? ClickUp’s integrated AI Notetaker can help you boost productivity by up to 30% through instant meeting summaries—while ClickUp Brain helps with automated task creation and streamlined workflows—turning hours of meetings into actionable insights.

Whereby is a browser-based video conferencing platform that enables you to host and join secure, reliable video calls from any device that supports a modern web browser.
Users can set up virtual meeting rooms and share permanent links with others. The platform also offers an embeddable solution for developers to integrate a video call functionality directly into their products or services via APIs and SDKs for hybrid workspace communication.
🧠 Fun Fact: Social talk over video (just sharing non-work stuff) helps reduce the weirdness of distance. Teams participating in the study said these chats helped them feel more connected, even though they were working remotely.
Here are some features that are distinct to this screen-share software:

Whereby works straight from your browser. Guests can join instantly with a persistent meeting link, either from their desktop or mobile.
Plus, you can stay on-brand by customizing your meetings with logos, room colors, virtual backgrounds, and blur effects. Even your meeting URLs can be customized, so every client session feels intentional and polished.

Sometimes you need smaller discussions. Whereby lets hosts create breakout rooms for focused work, then bring everyone back to the main session seamlessly.
Additionally, hosts can lock rooms, manage permissions, admit guests from a waiting room, and mute or remove participants for secure and structured meetings.
You can also:

Share your entire screen or just one application window. Combine that with picture-in-picture mode, and you get distraction-free presentations and demos.
And if you want to review a call later, Whereby lets you record locally or to the cloud (if you’re the room owner). Live captions and transcriptions make content accessible later.
Plus, Whereby is built to be inclusive:
🔍 Did You Know? Even your background can mess with your brain. A study showed that animated or virtual backdrops cause more fatigue than plain walls. Your brain’s constantly processing tiny movements, so that cool tropical scene might be tiring you out instead.
When you’re running a distributed team, all meetings are different. Client calls need polish, branding, and ease of access. Internal syncs demand context, accountability, and clear follow-through.
Whereby works well for external meetings, while ClickUp turns collaboration in the workspace into actionable outcomes, linking discussions directly to tasks, goals, and project docs.
Here’s a detailed comparison to help you choose the right fit. 🎯
Let’s start with how each AI tool for meetings handles your video calls, from quick check-ins to full team meetings.
ClickUp connects work and conversations. With ClickUp Meetings, teams can host, organize, and track discussions right alongside their work.
Create agendas and checklists to keep things on track, share your screen during the call for easy communication, and get AI to quickly generate the takeaways from the discussion.
The ClickUp AI Notetaker automatically records, transcribes, and summarizes meetings, pulling out key action items and next steps.
Learn more here:
But you don’t require a meeting for every communication. When you need quick updates or async feedback, ClickUp Clips help record and share video messages in tasks or chats.
This tool keeps things simple. Its no-download, browser-based video meetings are designed for quick client calls and branded experiences. You can customize meeting rooms with your logo and colors and split discussions with breakout groups.
Guests join instantly, making it work best for external collaboration.
🏆 Winner: It’s a tie! Use ClickUp for internal and external syncs and convert conversations into action. Whereby works best for on-brand client meetings.
📖 Also Read: Free Note Taking Templates for Better Organization
Let’s also compare how both let you work together in real time.
It’s built for real-time collaboration. Teams can co-edit ClickUp Docs, brainstorm on ClickUp Whiteboards, talk instantly in ClickUp Chat, or comment directly on tasks and subtasks. Every comment is actionable.
Combined with task-level permissions, mentions, and integrations with other tools, it makes collaboration seamless from planning to delivery.
Whereby focuses on real-time collaboration inside meetings. Teams can open a Miro whiteboard during a call, share screens, drop links, or chat live. The experience is fast, friendly, and intuitive, great for workshops, client demos, and creative sessions.
However, once the meeting ends, collaboration often comes to a halt as well. There’s no built-in way to continue working on tasks or content asynchronously.
🏆 Winner: ClickUp triumphs! The all-in-one messaging app combines real-time and asynchronous teamwork to turn ideas into actionable next steps.
Of course, you must also assess how well they scale and perform when your team or organization grows larger, with enterprise needs in mind.
ClickUp offers robust scalability and enterprise-grade features, making it suitable for large organizations. You get custom permissions, granular user roles, and admin management tools to ensure precise control and access levels across the workspace.
Additionally, ClickUp supports Single Sign-On (SSO), SAML, and Two-Factor Authentication (2FA), aligning with enterprise security standards.
The platform also includes audit logs, 24/7 monitoring, and penetration testing to secure data around the clock.
Whereby, on the other hand, is designed primarily for video collaboration and does not offer extensive scalability or enterprise-specific features. It lacks advanced admin controls, user permissions, and reporting tools.
While it supports integrations with tools like Google Calendar and Miro, it does not provide the depth of enterprise-ready features.
🏆 Winner: ClickUp! It’s built to scale with large teams, offering full admin controls, security, and enterprise-grade features.
We turned to Reddit to get insights on how real-life users felt about ClickUp and Whereby. While there aren’t any specific threads discussing the two, here’s what the users had to say about the tools:
Here’s what a Reddit user had to say about Whereby’s convenience:
I have been using Whereby. Very convenient to host simple, beautiful video calls to connect with anyone, anywhere, with just a link. No downloads are needed…
A ClickUp user said:
We have successfully used ClickUp for companies of all sizes (think solopreneurs to massive teams) and in various industries, many of which generate multi-million dollar revenue. Yes, ClickUp has issues just like literally every other platform out there, but the capabilities are superb, especially for such a large team…Team leaders will likely enjoy it because it will give them a birds-eye-view of what’s happening without feeling like they are micromanaging their direct reports.
Another user seemed to prefer ClickUp (and they’ll be glad to know that SyncUps now ring as well):
Switched my small business of 3 people and we’re happy with it. Only real downside is the video chat SyncUp feature doesn’t ring like Slack’s does. So sometimes people miss the notification. Hope they fix that. Otherwise, it’s nice to have the ability to reference tasks right in the app.
🔍 Did You Know? A study found that almost 70% of people said using video calls often/always for team meetings helps them feel more productive. This is mainly because it reduces misunderstandings and allows questions to be answered in real time.
The votes are in, and we have a winner! 👑
While Whereby is great for quick client calls and polished browser-based meetings, it falls short when it comes to linking conversations to actionable outcomes.
ClickUp SyncUps turns discussions into actionable work, with AI Notetaker, Clips, task integration, and seamless alignment with your workflows. Every meeting becomes an opportunity to move complex projects forward, keep teams in sync, and never lose track of important decisions.
Plus, with all your tasks, contextual conversations, and knowledge combined into one AI-powered ClickUp platform, work sprawl goes away, and life just gets a whole lot easier.
So, what are you waiting for? Sign up to ClickUp for free today! ✅
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