Survey tools are a great way to gather information and observations about workplace culture, employee net promoter score, and overall employee satisfaction. Surveys also help human resource departments identify trends and understand employee sentiment to help improve company culture.
These survey tools allow you to gather employee feedback systematically and gain valuable insights into employee job satisfaction.
As a human resources leader dedicated to personalized experiences, driving data-driven decisions, and encouraging honest feedback, how do you choose the best employee survey tool among the top-ranking HR and employee survey software?
To assist you in making an informed decision, we have compiled a list of the top 10 employee survey tools that will come in handy in 2024, along with their features, prices, cons, and rankings.
What Should You Look for in Employee Survey Software?
To ensure that you select the appropriate employee survey tool, consider these features:
- Multiple question types: The best employee survey tools let you choose questions ranking from multiple-choice, rating scale, matrix questions, open-ended questions, and conditional logic questions
- Survey templates: The employee survey software should have pre-built questionnaire templates with questions aimed at gathering insights from your employees with customizable layouts for questions, response options, and instructions to encourage honest feedback
- Integrations: What good is an employee survey tool if it doesn’t integrate with your HR software and workplace communication channels? Opt for an engagement survey tool that lets you create, execute, and measure the effectiveness of your employee survey from a single dashboard rather than toggling between several platforms
- User-friendly interface: A user-friendly interface is crucial when choosing any tool, especially employee survey software. An easy-to-learn, use, and navigate software will help you achieve your engagement survey goals more efficiently
- Gather actionable data: Choose survey tools with analytics and reporting features. Data from surveys will help you identify areas of improvement and make informed decisions
- Distribution channels: You should be able to send the survey to gather employee data via multiple distribution channels, including email, a web-based platform accessible through a mobile app, and even schedule reminders and track the response rate
The 10 Best Employee Survey Software Tools to Use in 2024
Here are the 10 best employee survey tools to create surveys, distribute them, gather feedback from them, and analyze employee survey feedback data.
1. ClickUp
ClickUp is a beginner-friendly and highly customizable platform for conducting employee surveys. The all-inclusive project management tool caters to every department within an organization but is the absolute favorite of human resource teams.
It provides a streamlined survey workflow that allows you to gather and analyze holistic employee feedback, send annual surveys, gauge satisfaction, and better understand company culture.
Create and manage HR tasks, projects, and workflows from hiring to onboarding, performance review, and employee satisfaction. ClickUp’s process mapping tools allow you to add logic jumps, conditional fields, and required fields to your forms.
Customize ClickUp’s pre-existing templates or create your custom forms with various survey questions, such as text, number, dropdown, checkbox, rating, and more, to create the ideal HR system with ClickUp’s HR management platform.
You can distribute your employee surveys via email, link, or embed code and collect employee feedback in real-time. View and analyze your form data in ClickUp or export it to other tools, including Google Sheets, Excel, or PDF.
You can distribute your employee surveys via email, link, or embed code and collect employee feedback in real-time. View and analyze your form data in ClickUp or export it to other tools, including Google Sheets, Excel, or PDF.
ClickUp key features
- Use employee feedback form templates to collect feedback regarding management, corporate culture, salaries, perks, and work environment
- Using the ClickUp Employee Feedback Form Template as a starting point, build on your employee feedback surveys, and use the ClickUp Board View to structure questions in an easy-to-understand and read format
- Automate your survey distribution, survey insights and analytics, and form creation using ClickUp automation options
- Manage projects, track tasks, share docs, and facilitate cross-functional teamwork and collaboration—all in ClickUp’s project management tool. No more app-hopping, no more information black holes. With ClickUp, bring everything together seamlessly and focus on getting things done faster
- Use ClickUp Brain as your creative sidekick to brainstorm survey ideas, make your survey questions easy to understand, and add voice and video transcription. Consolidate the survey results to draw insights using AI
ClickUp limitations
- There’s a learning curve for first-time users
ClickUp pricing
- Free Forever
- Unlimited: $7/month per user
- Business: $12/month per user
- Enterprise: Custom pricing
- ClickUp AI: Available on all paid plans for $5 per member per month
ClickUp ratings and reviews
- G2: 4.7/5 (9,000+ reviews)
- Capterra: 4.7/5 (4,000+ reviews)
2. TINYpulse
TINYpulse is a cloud-based employee survey tool that provides customized, actionable insights on employee engagement, feedback, and coaching opportunities to help you make data-driven changes in your organizational culture.
Using science-backed processes derived by experts and advanced visualization to uncover opportunities, you can pinpoint areas of improvement before they become problematic.
TINYpulse best features
- 300+ science-backed questions and pre-designed templates like employee Net Promoter Score (eNPS) survey to improve employee engagement
- Collect 100% anonymous survey responses with the option to reach out privately for clarifications
- Uncover actionable insights and recommendations and use data to track and report employee recognition
TINYpulse limitations
- Integration with other software requires manual work
- Limited survey customization and branding options
TINYpulse pricing
- Custom pricing
TINYpulse ratings and reviews
- G2: 4.4/5 (200+ reviews)
- Capterra: 4.6/5 (40+ reviews)
3. SurveyLab
SurveyLab lets you reach your audience across devices with its omnichannel experience.
Blast surveys and collect employee feedback via URL Links, email/SMS invitations, pop-ups, QR codes, website widgets, 360-degree feedback, or through a dedicated mobile app.
Design surveys in multiple languages, add logic and custom variables for survey results and respondents, and integrate survey results with platforms such as Zapier, MailChimp, and Google Analytics.
Reach a diverse pool of over 100 million respondents in 150 countries with SurveyLabs’ online panel. Employees can submit their anonymous feedback responses without any software installation, and you can conduct engagement surveys without restrictions on the number of questions or responses.
SurveyLab best features
- Create employee surveys using a drag-and-drop interface and over 200 templates
- Customize survey tools based on responses with advanced logic and branching options
- Leverage real-time reports and analytics to visualize and export employee survey data
SurveyLab limitations
- Some users have reported issues with question numbering and survey loading speed
- The free plan is limited to 100 survey responses per month and 10 questions per survey
SurveyLab pricing
- Starter: $49 per month
- Advanced: $99 per month
- Professional: $249 per month
- Enterprise: Custom pricing
SurveyLab ratings and reviews
- G2: 4.5/5 (90 reviews)
- Capterra: 4.9/5 stars (60 reviews)
4. Culture Amp
Employees are the essence of any organization. Studies have shown that fostering a positive work environment is a fail-safe way to attract top talent.
How can you ensure positive employee engagement during these volatile and recession-prone times? Are industry benchmarks enough?
Culture Amp’s all-in-one employee engagement platform can make transitioning from pre-change to post-change easier.
Gather valuable insights related to employee engagement and performance management and analyze feedback from your employees using pulse surveys and eNPS. Culture Amp allows you to track sentiment analysis, recognize and reward achievements, measure employee satisfaction, and gather anonymous feedback.
Turn employee feedback into action and ensure challenging fiscal times don’t negatively affect your work environment in the long run.
Culture Amp best features
- Ready-made and customizable survey templates to address all facets of employee engagement, from employee onboarding to exit, event-based surveys, and more
- Facilitate effective goal tracking for individuals and teams through 1-on-1s, reviews, calibrations, and continuous feedback.
- Present employees with a holistic understanding of their performance from different perspectives, including peer, manager, and self
Culture Amp limitations
- Difficulties with survey customization and data export
- The mobile app offers limited functionality and features
Culture Amp pricing
- Custom pricing
Culture Amp ratings and reviews
- G2: 4.5/5 (900+ reviews)
- Capterra: 4.7/5 (100+ reviews)
5. 15five
15five is a performance management platform with science-backed pre-built survey templates and modules to measure engagement, manager effectiveness, DEI initiatives, and eNPS to gauge your team’s motivations and frustrations.
The dashboard, paired with the rich insights, helps you plan engagement strategies and address aspects that negatively impact employee morale, performance, and retention.
The executive coaches at 15five can help you marry insights with action and create a customized engagement strategy. Conduct surveys regularly to foster a positive workplace culture built on feedback and improvement.
15five best features
- OKR management and alignment tools with progress tracking and reporting
- Employee engagement surveys with eNPS, pulse surveys, and custom questions
- The coaching and learning platform has question templates, self-review exercises, and 15five academy
15five limitations
- Users have reported issues with employee survey customization and integration
- The reporting and analytics features are not as comprehensive as other survey tools
15five pricing
- Engage: $4 per user per month
- Perform: $10 per user per month
- Total Platform: $16 per user per month
15five ratings and reviews
- G2: 4.6/5 (1700+ reviews)
- Capterra: 4.7/5 (800+ reviews)
6. Deel
A standalone survey tool can have adoption challenges and a learning curve for your workforce.
Deel’s built-in engagement tool lets you curate and schedule interviews within Slack. Whether milestones or year-end check-ins, keep your survey engagement undisturbed within Slack.
Start by using the Engagement or the Company Confidence template. Then, personalized Slack reminders can be automated for timely completion, and submissions can be filtered based on departments, locations, and roles to identify areas for improvement.
Deel best features
- Schedule survey interviews right within Slack
- Use pre-built and customizable survey templates and automate reminders on Slack
Deel limitations
- Frequent changes in the website’s UI and functionality issues based on location
- Extra fees are charged to the recipient in case of early money withdrawals before the invoice due date.
Deel pricing
- Deel HR: Free for up to 200 people
- EOR: Starting at $599/month
- Contractors: Custom pricing
- Global Payroll: Custom pricing
- Immigration: Custom pricing
Deel ratings and reviews
- G2: 4.8/5 (2300+ reviews)
- Capterra: 4.7/5 (500+ reviews)
7. Qualtrics
Qualtrics is an employee survey software built to deliver strategic transformation based on a proven, science-backed employee survey approach, helping enterprise organizations scale their HR processes.
It provides feedback on what employees do (quantitative) and links it with their thoughts and feelings (qualitative). Understand your team better, improve employee engagement, and make changes to accommodate employee needs rather than chasing industry-set benchmarks.
Qualtrics best features
- Powerful and flexible employee survey design and logic with over 100 question types and formats
- Advanced research methods and techniques such as conjoint analysis, max diff, choice modeling, and more
- Comprehensive data analysis and reporting with dashboards, charts, graphs, and tables to provide feedback
Qualtrics limitations
- Heat maps are disabled in the Customer Experience module
- Users need to set customer calculations when creating an email response format
Qualtrics pricing
- Custom pricing
Qualtrics ratings and reviews
- G2: 4.4/5 stars (2,800+ reviews)
- Capterra: 4.7/5 (70+ reviews)
8. Zoho Survey
Zoho Survey makes it easy to build, send, and analyze surveys to identify trends in employee feedback responses. The drag-and-drop feature and user-friendly interface make it a beginner-friendly survey tool for small and mid-sized organizations.
With Zoho Surveys, you can customize your survey themes, add a brand logo, logic, and variables, and change header and navigation buttons to match your brand colors. By assigning end-page logic, you can assign a unique landing page to survey participants based on their responses.
Zoho Survey best features
- Over 200 pre-built templates with 25+ question types and features like skip logic and piping
- Surveys are automatically optimized for all screens, including mobile devices
- Real-time survey reports and analytics to visualize and export data
Zoho Survey limitations
- Works best for Zoho One users but lacks integrations with other CRMs
- The free plan is limited to 100 responses per month and 10 questions per survey
Zoho Survey pricing
- Free Plan
- Plus: $35 per month
- Pro: $49 per month
- Enterprise: $109 per month
Zoho Survey ratings and reviews
- G2: 4.4/5 (800+ reviews)
- Capterra: 4.6/5 stars (400+ reviews)
9. Empuls
The intuitive employee engagement survey tool Empuls offers short employee engagement surveys to minimize fatigue and bias, encouraging honest and unfiltered employee feedback data.
Send short surveys at key moments throughout the employee’s journey and turn their feedback into action. Analyze the data and understand what matters to create a productive and positive work experience for everyone.
This employee survey tool promotes transparency and encourages peer-to-peer recognition, fostering a culture of trust and collaboration across the entire organization. As per a ClickUp survey, 46% of extremely productive knowledge workers reported themselves as very satisfied at work, and employee surveys are the first step to understanding your employees’ motivations and expectations.
Empuls best features
- Track employee sentiment with eNPS and Pulse surveys made with HR experts
- Gain insights into the linkage between engagement, performance, and culture to enhance workplace culture further
- Data-driven action plans help fix areas that contribute to employee disengagement, address employee experience gaps, and build positive workplace cultures that contribute to employee satisfaction
Empuls limitations
- Users cannot redeem rewards points for cash or on popular shopping websites such as Amazon
- Setting up Empuls and integrating it with other HR tools requires technical expertise
Empuls pricing
- Reward and Recognize: $3/per employee per month
- Surveys: $3/per employee per month
- Social Intranet: $1/per employee per month
- Perks and Benefits: $2/per employee per month
- Enterprise: Custom pricing
Empuls ratings and reviews
- G2: 4.6/5 (600+ reviews)
- Capterra: 4.5/5 (70+ reviews)
10. Trakstar
Trakstar is a performance management platform that goes beyond traditional metrics and helps human resource managers improve operations.
Trakstar connects the dots between different stages of the employee lifecycle, from hiring to onboarding, training, and development. It also fosters employees’ continuous improvement and aligns individual goals with strategic business objectives.
Detailed perceptions gained from employee survey platforms such as performance reviews, engagement surveys, goal setting and tracking, and 360-degree review feedback to align, motivate, and empower your employees to achieve their full potential.
Trakstar best features
- Filter survey data by groups and dates to compare reactions to changes and make informed decisions for the future.
- Segment anonymous responses to pinpoint problematic and thriving areas
- Upgrade your hiring with customizable workflows, automated steps, and insightful reports.
Trakstar limitations
- Reporting features could be improved
- First-time users have complained of a steep learning curve
Trakstar pricing
- Custom pricing
Trakstar ratings and reviews
- G2: 4.3/5 (300+ reviews)
- Capterra: 4.4/5 (200+ reviews)
Which is the Best Employment Survey Software of All?
While each option brings something unique, ClickUp’s beginner-friendly tool combines project management, creating, sending, and analyzing surveys, integrates with your existing workflows, and facilitates seamless collaboration.
The pre-built feedback survey and questionnaire templates save you from the grunt work of creating engaging surveys from scratch, while the automation options help you customize your workflows. Sign Up on ClickUp for free to spend less time creating interactive surveys and more time analyzing the responses and building an engaged workplace.