Feedback Form Templates Blog Feature

11 Free Feedback Form Templates

As a manager, gathering feedback from customers or employees is an essential part of improving your products, services, and overall business operations.

However, creating a feedback form from scratch can be a daunting task, especially if you are unsure of what questions to ask or what format to use. That’s why we’ve put together a list of 11 easy-to-use feedback form templates and examples to help you get started.

In this blog post, we will define what a feedback form template is, what makes a good feedback form template, and provide different templates to choose from. Each template will include a description, benefits, example use cases, and a call to action to download the template.

Let’s get started!

What is a Feedback Form Template?

A feedback form template is a pre-designed form that includes all the necessary fields and questions to collect feedback from customers or employees.

It can be used to gather feedback on products, services, work environments, or any other aspect of your business operations. Feedback form templates can be created in various formats, including online forms, surveys, or questionnaires.

What Makes a Good Customer Feedback Form Template?

  1. Keep it Simple: Feedback forms should be as short and concise as possible. Ask only the questions that are absolutely necessary to get the information you need from your customers or clients.
  2. Make Space for Comments: If you want to make sure that you receive valuable feedback, it’s important to provide an open field for participants to express their thoughts. This will help you gain valuable insights and allow you to improve your product or service.
  3. Make it Easy to Read: Use clear language and avoid using jargon that may confuse or alienate participants.
  4. Offer Choices: Be sure to provide participants with a variety of response options, such as rating scales or multiple choice questions. This will help you get more precise and accurate responses from your participants.
  5. Make it Accessible: It’s important to ensure that all participants are able to access the feedback form template, regardless of their device or internet connection speed. Consider creating a mobile-friendly version of the form to reach a wider audience.
  6. Ask for Contact Information: You can make it easier to follow up with participants by asking for contact information, such as an email address or phone number. This will also help you verify the responses and identify any potential problems in data collection.
  7. Make it Secure: It’s important to protect your customers’ data by using a secure feedback form template. Make sure your form is encrypted and that you follow all necessary data protection laws.

11 Feedback Form Templates

We have curated a list of 11 feedback forms to help you gather feedback from your customers or employees. Each template has a different focus, so choose the one that best suits your needs.

1. ClickUp Feedback Form Template

clickup feedback form template
Collect and improve customer feedback with our customizable feedback form template to organize feedback in one place for better insights

The ClickUp Feedback Form Template is a customizable digital form that helps collect feedback from customers. The form enables businesses to view all feedback in one place, thereby providing an opportunity to improve their products and services.

The benefits of using this template include faster data collection, a central location for feedback, and an organized system for analysis. This template can be used to gather feedback on various aspects such as product features, customer support, pricing, and more.

Suppose you are a software company that just released a new version of its product. You can use the ClickUp Feedback Form Template to collect feedback from your customers regarding the new features, interface, and performance. By using this template, you can quickly gather data from your customers and analyze the feedback to improve your product further.

Companies that want to streamline their feedback collection process and have a central location for analysis should use this template.

2. ClickUp Feedback Forms Template: Recommendations Board view

ClickUp Feedback Form Template- Recommendations Board view
Use the Board view in the feedback form template to organize items and easily move cards between ratings stages

The ClickUp Feedback Form Recommendations Template is similar to the ClickUp Feedback Form Template but this version includes a ClickUp Board View that helps manage feedback recommendations. This template includes easier organization and tracking of feedback recommendations to prioritize and act on feedback.

Collect feedback on various aspects such as product features, customer support, pricing, and more. Suppose you are a product manager and have collected feedback from customers using the ClickUp Feedback Form Template.

You can use the ClickUp Feedback Form Recommendations Template to create a board that includes feedback recommendations, along with their priority and status. This board will help you prioritize feedback based on its importance and take action accordingly.

3. ClickUp Feedback Form Template: Provider Rating Feedback Form

ClickUp Feedback Form Template - Provider Rating Feedback Form
Use this provider rating feedback form in the main feedback form template to collect customer ratings

This ClickUp template is the same as the original basic Feedback Form template, however, instead of services, it shows individual providers. This template allows businesses to collect feedback on specific providers to improve their performance and ensure customer satisfaction. Get a better understanding of each provider’s performance, identify improvement areas, and address customer issues more efficiently.

Suppose you run a home cleaning service and have several providers. You can use the ClickUp Provider Rating Feedback Form Template to collect feedback on each provider’s performance, identify areas for improvement, and ensure customer satisfaction.

This template is ideal for service-based businesses that have multiple providers and want to improve their performance by collecting feedback.

4. ClickUp Employee Feedback Form Template

ClickUp Employee Feedback Template
Get real, actionable feedback from your employees all in one trackable and organizable template

The ClickUp Employee Feedback Form Template allows businesses to collect feedback from their employees regarding management, corporate culture, salaries, perks, and work environment. The benefits of using this template include a better understanding of employee satisfaction, identifying areas for improvement, and improving employee retention.

Suppose you are a small business owner and want to understand your employees’ level of job satisfaction. You can use the ClickUp Employee Feedback Form Template to collect feedback on various aspects of the workplace and take steps to improve employee satisfaction.

This template is ideal for businesses of all sizes looking to collect feedback from their employees and improve employee satisfaction.

5. ClickUp Employee Feedback Form Template: Board view

ClickUp Employee Feedback Form Template- Board view
If you want a different look into the employee feedback form template, use this Board view for simple drag-and-drop features

Similar to the ClickUp template above, this version includes a ClickUp Board view to manage the feedback process. The benefits of using this template include easier organization and tracking of feedback, making it easier to prioritize and act on feedback.

Suppose you have collected feedback from your employees using the ClickUp Employee Feedback Form Template. You can use this template to create a board that includes feedback, along with its priority and status. This board will help you prioritize feedback based on its importance and take action accordingly.

This template is ideal for businesses of all sizes looking to streamline their employee feedback management process by organizing and tracking feedback.

6. ClickUp Product Feedback Survey Template

ClickUp Product Feedback Survey Template
Learn from your customers and enhance your business with product feedback from this detailed template and optimize your offerings, attract new customers, and increase revenue

The ClickUp Product Feedback Survey Template helps businesses receive feedback from their customers on their products. The benefits of using this template include better understanding of customer needs, identifying areas for improvement, and ultimately increasing revenue.

Suppose you are a small business owner and want to understand your customers’ needs better. You can use this product feedback template to collect insights on your products and use this data to improve your products and ultimately increase revenue.

This template is ideal for businesses of all sizes looking to collect feedback on their products and improve their products based on customer feedback.

Bonus: SurveyMonkey alternatives

7. ClickUp Employee Communication Template

ClickUp Employee Communication (Matrix) Template
Improve team communication and provide a safe environment with our template, so you support different communication methods and clarifiy work item types

The ClickUp Employee Communication Template helps businesses create an effective internal communication system. The template includes a structure that supports project communication in a consistent and clear environment. The benefits of using this template include improved communication, increased productivity, and better collaboration.

Suppose you are a project manager and want to improve communication within your team. You can use the ClickUp Employee Communication Template to create a clear and consistent communication process for your team. This template will help you improve communication, increase productivity, and enhance collaboration.

This template is ideal for businesses of all sizes looking to improve their internal communication process and enhance collaboration.

8. ClickUp Customer Satisfaction Survey Template

ClickUp Customer Satisfaction Survey Template
Ensure your company’s services meet customer expectations and discover their true feelings with our customer satisfaction survey template

The ClickUp Customer Satisfaction Survey Template helps businesses understand how their customers perceive their support and services. The template includes questions that help collect data on customer satisfaction and identify areas for improvement. The benefits of using this template include better understanding of customer needs, identifying areas for improvement, and ultimately increasing customer retention.

Suppose you are a small business owner and want to understand your customers’ level of satisfaction with your customer support and services. You can use the ClickUp Customer Satisfaction Survey Template to collect feedback on your customer support and services and use this data to improve your customer retention.

This template is ideal for businesses of all sizes looking to collect feedback on their customer support and services and improve customer retention.

9. ClickUp Agency Client Health Tracker by Zenpilot

ClickUp Agency Client Health Tracker by Zenpilot
Stay ahead of client needs and drive customer satisfaction with this customizable template from ZenPilot and ClickUp

Feedback forms and customer surveys are important tools for businesses to collect valuable information about their clients. However, managing this data can be a challenge. That’s where the ClickUp Agency Client Health Tracker from Zenpilot Template comes in. This customizable template allows agencies to track the health of their customer relationships all in one place, making it easy to manage client info obtained from feedback forms and surveys.

With the ClickUp Agency Client Health Tracker, agencies can easily track a range of important data points, including client satisfaction levels, survey responses, and feedback. By logging this information in one centralized location, businesses can gain a better understanding of their clients’ needs and preferences. This allows them to optimize their services and improve overall client satisfaction.

By incorporating the ClickUp Agency Client Health Tracker into your feedback form and customer survey process, you’ll be able to stay ahead of client needs and drive customer satisfaction.

10. ClickUp Employee Engagement Survey Template

ClickUp Employee Onboarding and Engagement Survey template
Boost employee engagement and company culture by creating your own custom survey to measure employee involvement to make actionable plans

The ClickUp Employee Engagement Survey Template helps businesses understand their employees’ level of engagement and involvement. It includes questions that help collect data on employee satisfaction, motivation, and commitment.

Some of the benefits include better understanding of employee needs, identifying areas for improvement, and ultimately increasing employee satisfaction and retention. Suppose you are a small business owner and want to understand your employees’ level of engagement and satisfaction.

You can use the template to collect feedback on employee satisfaction, motivation, and commitment and use this data to improve employee satisfaction and retention. It’s ideal for businesses of all sizes looking to collect feedback on their employee engagement and improve employee satisfaction and retention.

11. ClickUp Start Stop Continue Template

Start Stop Continue Template by ClickUp
Improve outcomes with a Start-Stop-Continue chart and reflect on which activities to begin, end, or continue for the best results

The ClickUp Start Stop Continue Template is a chart that helps individuals and teams reflect on what activities they should start, stop, or continue to achieve their desired outcomes. The template includes three rows: Start, Stop, and Continue, with each column representing a specific action. The benefits of using this template include better alignment of efforts, identification of areas for improvement, and visual representation of progress.

Suppose you are a project manager and want to reflect on your team’s activities to identify areas for improvement. You can use the ClickUp Start o reflect on what activities your team should start, stop, or continue to improve their performance. This template will help you align your efforts and identify areas for improvement to achieve your desired outcomes.

This template is ideal for individuals and teams of all sizes looking to reflect on their activities and improve their outcomes.

Feedback Form Template FAQs

What to Do With Feedback Form Data?

Once you have collected feedback from your customers or employees using feedback form templates, it’s important to do something with the data. Here are a few ideas:

  • Analyze your data to identify trends and patterns – get a better understanding of what’s working and where you can improve.
  • Use the feedback to create actionable items that you can implement in various areas of your business.
  • Share feedback with other departments or teams within your organization, so everyone is aware of customer experience.

What Types of Feedback Forms Are There?

When it comes to creating effective feedback forms, there are several types that can be used. Here are a few feedback form examples:

  • Surveys: Surveys are a great way to collect structured data from customers as they provide the opportunity to ask relevant questions and gain valuable insights into customer opinion and behaviour.
  • Comment Forms: These forms allow customers to provide comments and feedback about your product or service. They are typically used for collecting non-structured data, such as thoughts and impressions.
  • Net Promoter Score (NPS): NPS is a customer experience metric that measures how likely customers are to recommend a product or service to others. It uses a numerical scale from 0-10 to measure customer loyalty and satisfaction.
  • Contact Forms: These forms are ideal for collecting contact information such as name, email address, phone number and other details for potential customers or leads.
  • Lead Generation Forms: These forms are essential for capturing leads from website visitors who have expressed an interest in your product or service. They typically include fields such as job title, company name and industry.

How Can I Encourage More People to Fill Out Customer Feedback Forms?

Incentivizing customers is a great way to increase response rates and collect customer feedback. Offer things like discounts or a chance to win a prize. Additionally, making sure your form is easy to use and mobile friendly will help customers complete the form without hassle. Try to keep the questions short and direct, so that customers don’t spend too long on each question.

Difference in Creating Employee Vs Customer Feedback Forms

Employee feedback forms usually ask questions that focus on job performance and satisfaction related issues such as job expectations, skill development opportunities and team morale. They generally require an employee to answer questions on a scale from 1-10, or with multiple choice answers such as “Agree”, “Disagree”, or “No opinion”.

Customer feedback forms, on the other hand, are more open-ended and focus on what customers think of a company’s products or services. They usually ask questions such as “What did you like about our product?” or “How can we improve our customer service?” The customer response is then used to identify potential areas for improvement.

Start Creating Your Own Feedback Forms in ClickUp

Whether you’re looking to use feedback forms to collect feedback on your products, services, employees, or customer support, our templates provide clear and concise questions that are easy for respondents to understand.

Additionally, our templates have visually appealing designs that encourage respondents to complete the form and allow for both open-ended and multiple-choice responses, providing a variety of feedback options. We hope that our list of feedback form templates and examples will help you improve your business operations by collecting and analyzing feedback effectively.

Don’t forget to download the ClickUp Feedback Form Template and check out more templates on ClickUp’s template center for more project management templates and solutions—and best of luck in your feedback collection journey!

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