Kudos to SurveyMonkey—the online survey tool paved the way for surveys and form collection, earning a reputation as one of the best survey software options on the market.
But many businesses need more robust platforms to capture, manage, and analyze their data. Whether it’s collecting market research data on customer trends or using forms for software teams to track bugs and issues, gathering actionable insights is essential to stay on top of your game.
No matter the application, the digital landscape is teeming with exciting new SurveyMonkey alternatives that do more than create surveys.
In this article, we explore the best SurveyMonkey alternatives that can provide an extra edge for survey data and collect customer feedback management in 2023. Stick around as we dissect these potent survey software options along with the best features, pros, cons, pricing, and more to help you uncover the perfect choice for your business.
What Should You Look for In SurveyMonkey Alternatives?
Ready for a SurveyMonkey switch? Fantastic! Let’s nail down what you need in an alternative.
First up, simplicity.
Having a clear and user-friendly interface for your online survey tool is a must. No fuss, just a seamless way to create surveys and forms to get the exact data you need to take action. You want a solution that works for you, not against you.
Next, survey customization.
Having the freedom to tailor your survey software will ultimately help you boost engagement and responses. More control over question types, design, and branding will shine through in your survey data collected.
Then, think about distribution.
The best SurveyMonkey alternatives should offer multiple survey types, sharing options, and unlimited surveys to capture diverse customer data and user research across all your channels. Consider all your channels whether it’s email, social media, or even in-person events with QR codes leading people to online surveys or forms.
Don’t forget data analysis.
Your new tool should turn survey responses into real actionable insights. Look for real-time results, predictive analysis, advanced reporting, and quantitative data export capabilities. Additionally, you may want a survey creation tool that has powerful integrations with your data tools like Google Analytics to ensure you have the most accurate surveys and audience insights.
And last but not least, value. Is the pricing model fair? Is there a free version or are there plans for different needs and budgets? A great alternative won’t break the bank but still packs a punch in features like WYSIWYG drag-and-drop capabilities, unlimited forms, mobile surveys, or the ability to analyze feedback results within the platform.
The 10 Best SurveyMonkey Alternatives to Use in 2023
Now, let’s dive into the top SurveyMonkey alternatives that tick all these boxes. Don’t settle for less—your perfect survey tool is out there!
As one of the top-rated productivity and collaboration software, ClickUp makes this list with its Form view. This feature works as a dynamic survey tool that simplifies data collection and streamlines workflows.
Its user-friendly interface allows you to create custom forms for various purposes—be it for customer satisfaction surveys, bug tracking, employee feedback, or project requests. ClickUp Forms now harness the power of conditional logic to streamline the creation process to collect responses and launch surveys faster.
You can effortlessly transform these forms into tasks and assign them to your team, ensuring a seamless transition from data collection to action. ClickUp’s Form view supports custom fields and offers a public sharing link for easy distribution. The forms also retain your branding, giving a professional and consistent look.
By integrating forms directly into your project management system, ClickUp enhances efficiency and reduces the risk of lost or unattended requests.
ClickUp best features
- Drag-and-drop form design
- Pre-designed task field options or custom fields
- Flexible sales, software, customer service, or marketing tools and built-in AI templates to streamline data collection processes
- Customizable branding
- Easy to share forms via link or embed them onto a website
- Automatically collect survey responses in a ClickUp List view
- Automation and skip logic to avoid over or under-collecting survey results
- Vast library of customer data collection and survey templates
- Currently has limited views in the mobile app
- Can be challenging because of its overwhelming customization options
- Form view is not available in the free version
- Free Forever
- Unlimited: $5/month per user
- Business: $12/month per user
- Business Plus: $19/month per user
- Enterprise: Contact for pricing
ClickUp ratings and reviews
- G2: 4.7/5 (2,000+ reviews)
- Capterra: 4.7/5 (3,000+ reviews)
Qualtrics simplifies the process of creating, analyzing, and deriving insights from data. Trusted by millions, Qualtrics is the go-to solution for businesses and institutions worldwide. Its versatile web-based research platform empowers organizations to gather valuable information.
With this SurveyMonkey alternative, you can easily design surveys using an intuitive interface and a wide range of question types. Choose from pre-made survey templates or start from scratch on a blank canvas. Distributing surveys is effortless through various channels like email and social media.
Qualtrics best features
- Robust feature set facilitates quick, effective survey design and insightful reporting
- Ready-made survey templates help gather productive customer feedback
- AI and machine learning enhance functionality, including features like Stats iQ for complex statistical analysis and Text iQ to analyze feedback
- High-end security measures protect data—useful to conduct employee satisfaction surveys anonymously
- Integrations into Google Analytics for online forms and surveys
- Lacks an efficient way to carry over data from previous surveys for follow-ups
- Free version is limited and some tiers do not include basic features like file-uploading
- Reporting can be overly complex and time-consuming
- Steep learning curve for new users
Qualtrics doesn’t offer typical pricing plans. Instead, using their platform starts at $1,500/year.
Qualtrics ratings and reviews
- G2: 4.4/5 (2,500+ reviews)
- Capterra: 4.7/5 (300+ reviews)
Crowdsignal (formerly known as Polldaddy) is a WordPress plugin that enables you to create and conduct custom surveys, polls, and quizzes effortlessly. Whether you’re gathering customer feedback, conducting a competitive analysis, or engaging your audience, Crowdsignal provides user-friendly tools for designing interactive surveys and polls.
You can easily customize multiple survey types, distribute them through various channels, and collect real-time responses. This Survey Monkey alternative’s intuitive interface and robust analytics features help you gain valuable insights from the data.
Crowdsignal best features
- Can apply filters to analyze response origins in real-time
- Diverse export options, including PDF, Excel, CSV, Google Docs, or XML
- Can be quickly installed and activated on your site to customize surveys
- Less refined UI can be confusing
- Lack of upload file format limitations can lead to potential security risks
- No third-party integrations with email providers, which could limit email campaign synchronizations
- Premium: $25/month
- Business: $59/month
- Team: $29/month per user, billed annually
Crowdsignal ratings and reviews
- G2: 4.2/5 (20+ reviews)
Qualaroo is a user-friendly online survey software option allowing you to survey specific users in real-time, right when they engage with your product or brand. By capturing insights based on user behavior, demographics, and visit history, Qualaroo provides actionable collected data to enhance your understanding of the customer journey.
This alternative to SurveyMonkey offers professionally designed templates, customizable options, and personalized Nudges that blend seamlessly with your branding. Their targeted surveys yield more valuable responses than email surveys, as they capture users in the moment. You have complete control over when and whom the survey targets, allowing for feedback collection at crucial touchpoints.
Qualaroo best features
- Real-time Net Promoter Score Surveys (NPS) available on its dashboard
- Automatic language translation
- Advanced sentiment analysis powered by IBM Watson
- Drap-and-drop features for customization and skip logic
- The lowest-tiered paid plan offers unlimited responses
- Dashboard lacks more nuanced filters and sorting options
- Lack of industry-specific templates
- Limited data export options
- Essentials: $99/month
- Premium: $199/month
- Business: Starting at $299/month, billed annually
Qualaroo ratings and reviews
- G2: 4.4/5 (40+ reviews)
- Capterra: 4.7/5 (20+ reviews)
Jotform is an intuitive alternative to SurveyMonkey with its online platform that empowers you to create and manage personalized surveys effortlessly. With its extensive library of question types and customizable templates, you can design professional surveys tailored to your needs.
Jotform’s easy-to-use form builder helps you create complex, sophisticated surveys without coding and integrate them with over 150 business apps. It offers advanced features like branching or skip logic and conditional logic to enable more personalized experiences.
The reporting and analytics tools provide valuable insights, while data exporting ensures seamless integration with other systems. With Jotform, you can create an online survey or form to collect data and online payments securely—which will help you streamline your data management processes hassle-free.
Jotform best features
- Intuitive user interface with drag-and-drop features that’s easy to use with minimal training required
- Integrates smoothly with many other tools via Zapier and allows data entry into spreadsheets or PDFs
- Diverse range of widgets and a powerful skip logic editor for extensive customization
- Emails sometimes being rejected or marked as spam
- Payment processor information needs to be reentered for each form
- Instances of crashes and clients needing to fill forms again
- It’s a free SurveyMonkey alternative, but the Enterprise plan is the only option to create unlimited forms and collect unlimited responses
- Starter: Free
- Bronze: $39/month
- Silver: $49/month
- Gold: $129/month
- Enterprise: Contact for pricing
Jotform ratings and reviews
- G2: 4.7/5 (1,700+ reviews)
- Capterra: 4.6/5 (1,400+ reviews)
QuestionPro is a versatile survey platform that empowers you to conduct market research and gather valuable insights. With over 20 professional survey themes and the ability to add your logo, you can create visually appealing surveys that align with your brand.
As one of the best SurveyMonkey alternatives, QuestionPro offers skip logic branching and customizable thank-you pages, enhancing the respondent experience. You can export raw data, integrate Google Sheets, and leverage features like sentiment and heatmap analysis for more detailed analysis.
With multilingual options and advanced logic, you can capture diverse responses and tailor the flow to create personalized surveys. The platform ensures security and compliance with region-specific data centers, offering peace of mind when collecting and analyzing data.
QuestionPro best features
- Complex procedural filters minimize respondent burden and enhance the quality of data collected
- Autofill feature for commonly used questions
- Conditions filter questions to specific groups of people
- Library of pre-designed survey templates
- Offline response collection options
- One of the few survey builder options offering a free plan
- Issues with weighting tool calculations
- Occasional platform downtime, leading to lost responses and potential costs
- Limited statistical analysis, particularly for interval-level data
- Essential: Free
- Advanced: $129/month, billed annually
- Team Edition: Contact for pricing
QuestionPro ratings and reviews
- G2: 4.5/5 (700+ reviews)
- Capterra: 4.7/5 (350+ reviews)
7. Formstack Forms
Formstack Forms is a powerful online form solution that simplifies the process of creating and managing forms. With its user-friendly interface and extensive form-building features, you can effortlessly design customized forms to suit your needs. The Form Importer feature helps you seamlessly switch from your current form builder software.
From simple contact forms to complex surveys and event registrations, Formstack Forms offers a versatile platform to collect feedback and organize data effectively. This SurveyMonkey alternative provides more advanced features like conditional logic, data routing, and third-party integrations with popular apps, ensuring seamless data flow and automation.
With secure data storage and compliance with industry regulations like GDPR and HIPAA, Formstack Forms offers peace of mind when handling sensitive information.
Formstack Forms best features
- Several customization options based on data needs, payment requirements, and specific campaign rules
- Diverse applications include data collection for surveys, program registrations, waivers, and enhanced project execution
- Easy to embed surveys and forms into websites for programs and events
- Specialized in educational and academic research
Formstack Forms limitations
- Limited text control for fields and headings
- Rules and formulas can be challenging to customize, leading to potential errors
- Adjustments in the drop-down list for a question may erase the existing conditional settings
- Unlimited surveys only on the Enterprise plan and no real free plan
Formstack Forms pricing
- Starter: $125/month
- Teams: $250/month
- Enterprise: Contact for pricing
Formstack Forms ratings and reviews
- G2: 4.4/5 (350+ reviews)
- Capterra: 4.2/5 (100+ reviews)
FormAssembly is a versatile form builder that enables you to seamlessly collect and connect data from multiple formats, saving you time and eliminating manual data entry. This alternative to SurveyMonkey has a secure platform and compliance with various regulations, including GDPR and HIPAA, you can maintain data security and privacy across your market research.
FormAssembly’s third-party integrations, such as Salesforce, PayPal, and Stripe, ensure data flows effortlessly to where it’s needed, enabling you to act on both quantitative and qualitative insights. The platform offers pre-made form themes and templates, mobile app access, and customizable permissions for enhanced flexibility.
With features like advanced workflow automation and field-level masking of sensitive data, FormAssembly empowers you to streamline project documentation and execution while adhering to data governance practices.
FormAssembly best features
- Branching logic allows you to build a single form for multiple audiences
- Flexible design features include back-end customization and form pre-fill capabilities
- Out-of-the-box connectors enable custom workflows
- One of the few free SurveyMonkey alternative options
- Issues with editing or adding questions after creating a form can lead to scrambled responses
- Difficult to edit form fields after integrating with other platforms
- Vague error messages make it difficult to diagnose issues
- Free Plan
- Professional: $99/month per user
- Premier: $249/month per user
- Enterprise: Contact for pricing
- Compliance Cloud: Contact for pricing
- Government Cloud: Contact for pricing
FormAssembly ratings and reviews
- G2: 4.4/5 (350+ reviews)
- Capterra: 4.4/5 (30+ reviews)
9. Constant Contact
Constant Contact is a dynamic platform that empowers you to engage with your audience effectively. Its user-friendly interface allows you to create and send professional emails, design eye-catching newsletters, and automate email campaigns effortlessly.
This alternative to SurveyMonkey provides a broad range of customizable templates and robust features, including list management, contact segmentation, and real-time analytics. User-friendly tools for social media integration, event registration, and online and offline surveys further boost your marketing efforts.
With Constant Contact, you can build strong relationships, enhance customer satisfaction and brand visibility, and achieve your marketing goals.
Constant Contact best features
- Easy campaign creation with clear error messages
- Customizable email templates to ensure brand consistency
- Handles opt-outs well to prevent spam for respondents
Constant Contact limitations
- Data extraction is not very intuitive or user-friendly
- Lack of subject line A/B testing with auto resend feature
- Limited visual comparison between emails
- No real survey builder free plan
Constant Contact pricing
- Lite: $12/month
- Standard: $35/month
- Premium: $80/month
Constant Contact ratings and reviews
- G2: 4.0/5 (5,500+ reviews)
- Capterra: 4.3/5 (2,400+ reviews)
10. Google Forms
Google Forms is a user-friendly platform that allows you to create forms effortlessly. With its intuitive interface, you can select from various question types, customize the design, and add logic for a seamless customer experience throughout.
Automatic summaries provide real-time charts and the option to analyze data in Google Sheets for deeper insights. Accessible from any device, you can create surveys and respond to them on the go. This alternative to SurveyMonkey offers real-time collaboration to ensure a streamlined workflow. You can also set validation rules for clean response data with built-in intelligence.
Google Forms best features
- Integrates with Google Workspace, enhancing functionality and enabling more sharing and collaboration
- Cloud-based tool with autosave feature to reduce the risk of data loss
- Various models for designing forms provide added versatility
Google Forms limitations
- No automatic suggestions or guidance when errors are made
- For an alternative to SurveyMonkey, Google Forms has a drastically small template library
- Limited customization options, making it difficult to align form design with company branding
Google Forms pricing
- Business Standard: $12/month per user, billed annually
Google Forms ratings and reviews
- GetApp: 4.7/5 (10,000+ reviews)
Find the Ideal SurveyMonkey Alternative for Your Business
With the vast array of SurveyMonkey alternatives available, you’re not confined to one platform when you need to design and distribute effective surveys or forms. Considering other survey tools opens up a realm of new features, flexibility, and efficiencies to power your data collection.
Remember, your ideal tool should cater to your unique needs—whether it’s streamlining tasks, boosting customer engagement, or having the ability to automate surveys or create white-label surveys.
Ready to take the leap and explore your options? Get started with ClickUp today with its versatile options for customizable surveys to help drive your success.
Questions? Comments? Visit our Help Center for support.