Free User Acceptance Testing (UAT) Templates for Software Testing

You’re at the end of the software development lifecycle (SDLC).

The code is clean, the features are functional, and everything looks ready to ship.

But your product’s success ultimately depends on one thing: user satisfaction. 

When things go wrong, the fallout is real. That’s where User Acceptance Testing (UAT) steps in.

It’s your final checkpoint—where real users validate your product in real-world scenarios. Does your software meet user expectations and business goals? Is it intuitive? Is it ready for go-live?

While the UAT process is crucial, building it from scratch eats up time you don’t have.

So we’ve curated these free user acceptance testing templates to simplify your process, sharpen documentation, and align your team for a flawless launch.

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What Are User Acceptance Testing Templates?

A user acceptance testing template is a ready-to-use, structured tool for the final phase of the software testing process. It guides end users (or their representatives) through critical test scenarios to confirm that your product behaves as expected in production-like settings.

Unlike other testing phases, these templates center on user journeys and business requirements. Use their consistent structure to refine test cases, log outcomes, catch issues, and monitor progress. 

Here’s what makes them so valuable:

• Align QA, developers, product managers, and users on what success looks like
• Reduce last-minute chaos with built-in fields for test scenarios, acceptance criteria, and outcomes
• Tie each UAT test case to specific business requirements for complete coverage
• Maintain audit-ready records for future reference or compliance

For example, let’s say your team built a new purchase flow in your eCommerce app. A user acceptance testing template helps you inspect every test step—adding to cart, applying discounts, checking out, and confirming orders—before your first real customer hits a bug.

It’s obvious—UAT helps you deploy smarter, and templates make that process faster, easier, and more effective. But what separates the best one from the rest? Let’s break it down.

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Best User Acceptance Testing (UAT) Templates at a Glance

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What Makes a Good User Acceptance Testing Template?

If you’re testing for usability and user acceptance, your template needs to do more than check boxes. It should guide the testing process, align your team, and make feedback practical—without slowing you down.

Here’s what to look for in a template that supports a smooth UAT process:

• UAT scope: Clarify what you are testing. A strong template includes fields for the business objectives and the user problem it solves. For example, rolling out a ‘One-Click Reorder’ feature to simplify repeat purchases and boost retention
• Requirement mapping: Anchor every scenario to its why—a feature request, user story, or business goal—to eliminate blind spots. For added clarity, add a unique test case identifier to trace each scenario through your test suite
• Acceptance criteria: Define pass/fail conditions upfront for every UAT testing. Outline the test steps, document expected and actual results, and capture the outcome
• User scenarios: Focus on realistic, end-to-end workflows. Scenarios should reflect how real users interact with the feature in context. For an e-learning course, that means enrolling, taking a quiz, and downloading the certificate without friction
• Key milestones: Track each phase of the UAT execution—from planning and test data preparation to retesting and signoff. A good template should highlight major checkpoints, define your exit criteria, and log key deliverables for reporting
• Test environment: Ensure your test environment reflects the conditions of your production environment. Include all device/browser configurations, credentials, and any required test data to eliminate false fails
• Prioritization and tracking: Rank test scenarios by business impact, risk, or complexity. Help your team focus on high-priority UAT test plans and flag issues that could delay your release
• Team collaboration: Add space for tester notes, stakeholder comments, and approvals—all in one place. Real-time visibility speeds up user feedback and go/no-go decisions for a successful user acceptance testing cycle

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User Acceptance Testing (UAT) Templates 

In UAT, precision is critical—from mapping test scenarios and prepping environments to capturing outcomes and collecting signoff. And when you’re balancing UAT efforts across product, engineering, and business teams, scattered tools only slow you down.

Ready to level up? These free user acceptance testing templates offer a perfect launchpad.

1. ClickUp User Acceptance Testing Checklist Template

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Are you planning your first UAT cycle or improving your current one? ClickUp’s User Acceptance Testing Checklist Template is the ultimate quick-start tool for planning, tracking, and executing comprehensive user validation.

Plus, it’s visually structured so cross-functional teams like QA, business analysts, and devs stay in sync throughout the testing process. Centralized tracking prevents confusion and ensures consistency across every feature.

🌟 Here’s why you’ll like this template:

• Assign each test case ID to the right owner for smooth handoffs and faster execution
• Use color-coded statuses and built-in automations to spot delays early
• Simplify post-test reviews with standardized fields for expected vs. actual results
• Customize checklist items and subtasks to align with your product’s workflow

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2. ClickUp UAT Signoff Template

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Keeping your UAT process on track is tough when approvals are buried in inboxes or scattered across spreadsheets. The ClickUp UAT Signoff Template pulls it together so you can log results, loop in stakeholders, and get the green light without chaos.

It adds structure to the final stretch of your testing with dedicated fields for test results, stakeholder names, their roles, and timestamps. Its built-in reminders and live updates keep everything moving—every decision is logged, approved, and easily traceable.

🌟 Here’s why you’ll like this template:

• Simplify final UAT reviews with standardized formats for faster decision-making
• Eliminate version confusion with a single source of truth for validation tracking
• Assign clear ownership to ensure no test case goes unapproved or overlooked
• Maintain audit-ready records to simplify compliance checks and speed up future reviews

3. ClickUp Usability Testing Template

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Usability testing answers one critical question: Can users easily navigate your site, app, or software? Whether you’re testing task clarity or spotting UI gaps, this stage uncovers where actual users struggle—and what needs refining before rollout.

Enter the ClickUp Usability Testing Template! It helps you run structured sessions with built-in fields to capture real-time user feedback. Each session aligns with specific objectives and user personas, so your team tests purposefully, not with assumptions.

🌟 Here’s why you’ll like this template:

• Kick off sessions faster with ready-made fields for goals, tasks, outcomes, and notes
• Sync design, research, and development teams with faster feedback loops for continuous improvement
• Capture behavioral test data to pinpoint UX breakdowns in real time
• Turn feedback into fixes by tagging issues, assigning owners, and setting priorities

4. ClickUp Test Case Template

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At the heart of acceptance testing lies classic test case creation—breaking each user story into clear, actionable steps. The ClickUp Test Case Template does just that, bridging the gap between developer intent and user expectations.

This flexible UAT test case template includes all the essentials: test case ID, detailed descriptions, test steps, expected results, and actual outcomes. It provides everything your team needs to document, run, and track user acceptance testing without the back-and-forth.

🌟 Here’s why you’ll like this template:

• Centralize QA efforts with one workspace to manage test scenarios, results, and feedback
• Track progress across sprints with real-time views customized for UAT testing
• Share test outcomes with your stakeholders to speed up decision-making
• Build a reusable library of UAT test plans to support future releases and improve testing consistency

5. ClickUp Test Management Template

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Are you managing dozens (or hundreds) of UAT test cases or scenarios across different testing phases? The ClickUp Test Management Template offers end-to-end visibility by nesting individual cases within broader test suites for complete oversight.

Its built-in tools, such as pass/fail status tracking, test assignments, and defect mapping, let you run multi-phase test cycles across teams without missing a beat. Everything is connected in one place, from exploratory testing to regression and UAT.

🌟 Here’s why you’ll like this template:

• Run multi-phase test cycles without losing context between sprints
• Resolve blockers faster with real-time collaboration between QA, devs, and PMs—right from the test case
• Link defects to test scenarios and monitor resolution without jumping between tools
• Maintain a clean audit trail with Custom Fields, historical logs, and stakeholder comments

6. ClickUp Heuristic Evaluation Template

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Sometimes, you don’t need a full UAT to catch a bad experience—you only need expert eyes and a proven framework. The ClickUp Heuristic Evaluation Template helps you conduct rapid, structured audits using trusted usability principles, such as Nielsen’s 10 heuristics.

Instead of waiting for users to point out confusing interfaces, this template empowers you to catch friction early. This makes it perfect for pre-UAT reviews, product redesigns, or quick design sprints.

🌟 Here’s why you’ll like this template:

• Pinpoint usability gaps with built-in heuristic evaluation guidance
• Score issues by severity, business impact, or frequency to prioritize fixes
• Tag findings by feature, screen, or task flow—perfect for design reviews or agile handoffs
• Simplify feedback by collaborating with product and dev teams in one workspace

7. ClickUp User Story Template

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User stories are the backbone of quality software—capturing the who, what, and why behind every feature. Nail them early, and you avoid the kind of rework that drains time and budget. Catching a missed requirement in planning is 10–200x cheaper than fixing it in production.

That’s where the ClickUp User Story Template steps in! It replaces scattered requests and vague specifications with a repeatable format that clarifies user intent, context, and success rules—so your team builds the right thing the first time.

🌟 Here’s why you’ll like this template:

• Create user-centered acceptance criteria that naturally translate into UAT test cases
• Add effort estimates and deadlines to prioritize what matters most
• Turn product ideas into actionable tasks that devs can build without guesswork
• Break down stories into subtasks and track progress visually with List, Board, or Timeline views

Sometimes you start out with a user story, and by the end of the development cycle, nobody can remember or locate the right files. 🤦🏾‍♀️ It happens, but we have a solution! 👇🏼

8. ClickUp Bug and Issue Tracking Template

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The ClickUp Bug and Issue Tracking Template integrates everything, providing a streamlined system for logging, sorting, and prioritizing bugs. 

New issues flow into the ‘Reported Bugs’ list, with all the context developers need to troubleshoot immediately. You’ll also get a ‘Limitations & Workarounds’ list to track known problems and temporary fixes. 

The best part? The built-in Team Docs help you standardize triage steps, reporting protocols, or escalation paths, keeping everyone aligned from report to resolution.

🌟 Here’s why you’ll like this template:

• Automate task creation from bug intake forms to reduce manual entry and speed up triage
• Use task relationships to link related issues, blockers, and fixes across teams
• Filter views by priority, assigned dev, or sprint cycle to stay laser-focused during standups
• Track resolution timelines with time tracking and Custom Fields for fix status

When you do spot that one pesky bug, be sure to document it thoroughly. Here’s how you can write an effective bug report:

9. ClickUp A/B Testing Template

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A/B testing compares two or more versions of a feature, flow, or page—by measuring end-user behavior. While often used in marketing, it’s just as valuable for product, UX, and dev teams fine-tuning the user experience.

That makes the ClickUp A/B Testing Template a must-have value addition in your UAT toolkit. It brings structure to your experiments—helping you define hypotheses, set success metrics, and track performance across versions—all in one organized workspace.

With built-in views, version tracking, and performance fields, you’ll know what’s working, what’s not, and what to test next.

🌟 Here’s why you’ll like this template:

• Define test variations (Version A, B, or more), set hypotheses and success criteria, and track metrics
• Visualize timelines and test phases with Calendar and Timeline views
• Use custom statuses to monitor progress from planning to post-analysis
• Keep all results, feedback, and learnings in one place for fast, data-backed decisions

10. ClickUp Traceability Matrix Testing Template

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A Requirements Traceability Matrix (RTM) links every business requirement to a test case. In high-stakes UAT, this visibility ensures you’re building what the business needs—and proving it.

The ClickUp Traceability Matrix Testing Template makes that process effortless. Instead of scattered spreadsheets, you get a centralized view of requirements, test cases, and outcomes—with built-in audit trails and progress tracking.

🌟 Here’s why you’ll like this template:

• Track pass/fail/blocked status and success rate at a glance with Custom Fields
• Maintain airtight audit trails with approval logs and real-time updates
• Detect coverage gaps early with traceable links between tests and requirements
• Replace static RTMs with dynamic, collaborative tracking across teams

11. ClickUp Software Change Log Template

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What changed between builds? Why does this feature behave differently? QA teams, developers, and stakeholders always ask these questions—and the ClickUp Software Change Log Template gives them instant answers.

It logs software updates chronologically, detailing who made the change, what was added or fixed, and why it happened. Forget digging through commit histories or pinging teammates for context. Just one clear, visual timeline everyone can trust.

🌟 Here’s why you’ll like this template:

• Document features, bug fixes, and changes with date-stamped entries and version tags
• Add rich context with fields for author, reason for change, and impacted components
• Link updates to tasks, sprints, or releases so everyone sees the whole story
• Track versions for rollback planning and post-release QA

12. ClickUp Software Development Template

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Software development isn’t just about writing code—it’s about aligning product goals, coordinating sprints, managing QA, and timely shipping. The ClickUp Software Development Template brings everything together in one unified workspace.

Use it to streamline your Agile workflows, whether you follow Scrum, Kanban, or a hybrid approach. Everything’s already mapped out—from backlogs and sprint boards to design folders and test logs—so your teams stay aligned and your product stays on track.

🌟 Here’s why you’ll like this template:

• Track every feature from backlog to release with cross-linked tasks and real-time dashboards
• Prevent bottlenecks by visualizing dependencies and handoffs between squads
• Centralize sprints, QA, design, and bug triage in one space
• Sync with tools like GitHub, Figma, and Slack to eliminate context switching

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Ship Software Users Want (And Love) with Clickup

User acceptance testing isn’t a checkbox. As a process, it’s your best chance to prove that the software works as your end users would expect.

And when you have the right UAT templates in place, you reduce risk and fast-track your go-live.

From test cases and checklists to signoffs, triage, and release notes, ClickUp gives every team, from QA to product, the tools to move faster and launch smarter. Big launch or fast fix, Agile squad or cross-functional crew—it flexes to your team’s workflow.

Start using ClickUp today and turn your UAT process into your product’s competitive edge!

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