program manager vs. project manager

Program Manager vs. Project Manager: How Are the Roles Different?

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Think about the last big project you worked on—maybe you launched a new product or executed a massive campaign for a client. You likely had someone steering the ship, who kept everything on track, and ensured deadlines were met.

But who exactly was that person, and what role did they play? 

It’s easy to confuse a program manager with a project manager, especially when their tasks overlap. But the two are actually differing roles with distinct responsibilities.

In this post, we’ll break down the difference between a program manager vs. a project manager. We’ll also explore how they contribute to a company’s success and describe strategies to excel at both roles.

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What is a Program Manager?

A program manager oversees and coordinates multiple related projects (which make up a program) to fruition while ensuring they contribute towards the business’ broader objectives.

In other words, program managers see the bigger picture and are responsible for organization-wide actions and improvements.

You can think of a program manager as an architect for a business. They draw up the blueprints, create the design, and are responsible for the engineering behind a building, but they don’t actually lay the bricks.

Key focus areas

A program manager’s key focus is to align multiple projects with business goals. Here are the key aspects they focus on:

  • Defining a strategic vision: Program managers establish and push their teams towards goals that support the organization’s vision and objectives
  • Achieving long-term objectives: They create a roadmap that outlines how multiple projects within the program will collectively contribute to the progress of long-term goals
  • Prioritizing strategic objectives: They decide which projects to start, continue, or pause based on their strategic value and potential impact on the business
  • Facilitating communication: Program managers act as liaisons between project teams and C-suite executives, keeping everyone informed about progress and updates
  • Tracking and measuring performance: They assess cost outcomes against expected benefits to ensure the program stays on course; they are constantly on the lookout for areas for improvement

Skills required

Program managers require several high-level skills, including:

  • Effective leadership: Leadership enables program managers to inspire, motivate, delegate tasks, make decisions, and build strong relationships with stakeholders
  • Strategic planning: A good program manager must be able to define and follow through on strategic objectives. This means crafting a plan, setting priorities, allocating resources, and monitoring success to ensure projects are completed on time
  • Risk management: A program manager must be able to readily identify, assess, and mitigate potential issues that could impact the program
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What is a Project Manager?

A project manager handles one of the many projects that make up a program. Typically, a project here is a smaller undertaking with limited resources, budget, and a clear beginning and end.

A project manager’s job involves managing a project within the time, budget, and resources allocated for the project while considering the larger program guidelines.

Continuing with the construction analogy from above, a project manager is the supervisor or contractor responsible for building one room of the building, ensuring all the wiring, plumbing, and finishing touches are done on schedule and within budget.

Their responsibilities are restricted to that one room. They don’t need to worry about whether the room aligns with the overall design aesthetic of the house or whether it’s in the right location.

Key focus areas

The project manager’s focus is very specific, concerning specific outcomes. It involves:

  • Tactical execution of projects: The project manager oversees tactical, day-to-day activities related to the project, such as planning, organizing, coordinating activities, monitoring progress, and solving issues
  • Setting up short-term project goals: Their focus is limited to project completion and project quality goals. Sometimes, a project manager has to tweak schedules, deal with delays, or shuffle team members around to tackle new challenges
  • Defining deliverables and ensuring quality: Project managers focus on mapping out a project’s scope, setting quality standards, and outlining the steps to complete it. This makes them the go-to person for any project-related questions

Skills required

The core skill competencies necessary for the role of a project manager are: 

  • Task management: A project manager must understand which tasks to prioritize, which to push further, and where to monitor closely
  • Scheduling and time management: Project managers work to establish realistic deadlines for each task and milestone and then monitor them to completion. This requires skills in adapting to new requirements, managing time effectively, and maintaining discipline
  • Resource allocation: The project manager must be able to manage and carefully allocate all resources necessary for the project, including personnel, budget, and materials. They must also know how to deliver results with limited resources as well as expense management
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Program Manager vs. Project Manager: Key Differences

It’s easy to mix up program managers and project managers, but as we’ve now made clear, their roles are quite different. Let’s take a closer look at what makes each one unique.

AspectProgram ManagerProject Manager 

Scope of work 
Focuses on achieving broader strategic goals and managing multiple interconnected projects at once. They also ensure that the execution of the overall program aligns with larger organizational objectivesHandles a specific project and its execution within the broader program. The scope of work for a project manager revolves around that project’s timeline and deliverables
ObjectivesDefines and manages long-term objectives and guides multiple projects. The objectives are focused on broader organization-wide goalsSets short-term, project-specific tactical objectives. The overall goals are narrower and concern an individual project 

Stakeholder management 
Connects directly with high-level stakeholders to align the program with their interests. They are responsible for managing communications with stakeholders across multiple projectsInteracts with project-specific stakeholders to ensure smooth project execution. They focus more on direct communication and feedback

Strategic vs tactical
Centers on strategic alignment and benefit realization to focus on long-term planning and project integrationOperates on the tactical level, concentrating mainly on day-to-day operations, such as immediate tasks and deliverables

Resource management 
Oversees resource utilization across multiple projects at once to ensure optimal distribution and seamless executionManages resources for a single project to ensure they are used efficiently for project completion 
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Similarities Between Program and Project Managers  

Although program and project managers have distinct roles, they share some common ground. Let’s look at what program and project managers have in common:

Core competencies

Both roles require a strong understanding of project management methodologies, such as the project life cycle and performance metrics. 

For example, both program and project managers should be well-versed in approaches like waterfall and agile to adapt to evolving requirements and ensure successful outcomes. Additionally, they need strong stakeholder communication skills, risk management, and resource allocation to drive projects and programs forward.

Leadership

Program and project managers are ultimately leaders, regardless of whether they lead one or multiple projects. As a result, both roles require strong leadership skills and people management abilities to drive performance and project success. 

Think of it this way: a program manager motivates teams towards strategic goals, while a project manager leads daily sprints.

Communication

Effective communication with key stakeholders is essential for program and project manager roles. This involves interactions within the team and with external stakeholders. 

For instance, a program manager provides updates to executives and gathers reports from project managers, while a project manager conducts team meetings to discuss project status and address challenges.

Problem-solving

All managers encounter issues. These issues could range from insufficient personnel support or material sourcing delays to approval bottlenecks. Strong problem-solving skills are essential for program and project managers to address challenges within their scope. 

For example, a program manager resolves resource conflicts across multiple software development projects, while a project manager handles software delivery delays by adjusting timelines and reallocating resources.

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Tools to Make Program and Project Management Easier

Whether you’re a program manager or a project manager, manually managing any complex undertaking can be challenging. It can also lead to a number of avoidable outcomes: missed details, overshot milestones in project progress, and communication hurdles are some of them. A way to overcome these risks is by using ClickUp!

ClickUp for Project Management is an all-in-one solution designed to seamlessly manage every aspect of your projects and programs. Whether you need to communicate with team members, delegate tasks, track progress, estimate time, or ensure alignment with your company’s goals, ClickUp has you covered.

Its robust project management features allow you to manage and track multiple projects simultaneously, making it perfect for project and program managers.

Let’s dive into ClickUp’s top features and templates for effective program management and project management.

Manage and assign tasks

With ClickUp Tasks, project and program managers can create and assign tasks with detailed descriptions, deadlines, and priorities. This clarifies what needs to be done and when, ensuring everyone on the team stays aligned and focused.

ClickUp Tasks
Create, organize, and assign ClickUp Tasks for effective program and project management

The platform allows you to set ClickUp Task Dependencies and ClickUp Milestones, ensuring everyone on the team knows which tasks to prioritize and when to perform them.

ClickUp Task Dependencies
Streamline task management with a clear overview of ClickUp Task Dependencies and assignees, ensuring nothing falls through the cracks

Visualize project timelines

Need a quick overview of your project’s progress? ClickUp’s Gantt Chart is perfect for that. It gives you a visual snapshot of everything—from task start and end dates to dependencies and deadlines.

This makes planning and executing your project a breeze.

For instance, a project manager can easily see how finishing one task impacts the start of another, helping you schedule and manage time more effectively.

ClickUp Gantt Charts
Visualize task progress, start and end dates with ClickUp Gantt Charts

But that isn’t all. 

Gantt charts also enable real-time task progress tracking, helping project and program managers oversee whether tasks are on schedule or falling behind. They also provide a holistic view of the project, helping the internal team coordinate more effectively and manage any delays in project execution.

Another standout feature of Gantt charts is how they help plan and allocate resources. By visualizing each team member’s workload and availability, you can ensure everyone works efficiently and resources are diverted to where they’re most needed.

Manage resources

Both program and project managers are always running against time. ClickUp Project Time Tracking allows you to accurately record the time spent on individual tasks and projects, allowing you to build a bigger picture of workplace productivity.

For example, a project manager can review time logs to assess whether a specific task took longer than anticipated, helping refine future estimates and planning.

ClickUp Project Time Tracking
Track time taken for various tasks and set estimates for future projects with ClickUp Project Time Tracking

If you charge your clients by the hour, time tracking makes it effortless to provide detailed records of time spent on each client’s tasks.

I was looking for a project management platform and I found the best. Right away, it felt like ClickUp could solve all of our problems and create out-of-the-box solutions to benefit us in ways that I hadn’t even imagined.

Dayana Mileva, Account Director, Pontica Solutions

Set and track goals

The most important aspect of project and program management is setting achievable goals for everyone involved. ClickUp Goals is a simple yet highly capable solution for setting, tracking, and achieving objectives and goals seamlessly for your team.

It allows you to break down several projects into smaller, trackable objectives, making it easier to monitor progress seamlessly.

ClickUp Goals
Set trackable and measurable goals in real time with ClickUp Goals

You can easily see each team member’s contributions toward goal achievement, which helps them stay focused, accountable, and motivated. This visibility also lets you identify and resolve any lags or bottlenecks as they arise.

Additionally, you can track goal performance throughout the project and, once it’s done, assess what worked and what didn’t, providing valuable insights for future projects.

Oversee multiple projects simultaneously

If you’re a program manager struggling to keep up with various projects simultaneously, ClickUp Portfolios is for you. It lets you create a centralized view of all projects within a program, enabling program managers to capture each project’s status, progress, and overall health at a glance.

ClickUp Portfolios
Manage and get an overview of multiple projects within a program using ClickUp Portfolios

Plus, portfolios allow you to track key project metrics, such as deadlines, budgets, and resource utilization. They’re also a good way to analyze resource availability and allocation for different projects.

Create custom dashboards to monitor performance

With ClickUp Dashboards, you can create custom views highlighting the project or program data that matters to you. You can choose from a range of widgets—like charts, graphs, and tables—to show you a visual representation of the most critical metrics.

ClickUp Dashboards
Visualize program performance and align it with strategic goals with ClickUp Dashboards

Dashboards also provide real-time updates on program performance, letting you monitor ongoing activities and quickly identify deviations from the plan. You can also easily access analytics and reports.

Make the most of pre-designed templates

If you’re worried that organizing and tracking several projects with ClickUp’s features might take a lot of time and effort, we’ve got that covered too. ClickUp templates will help you get started quickly and easily with minimal effort.

Here are some program management templates that can help:

ClickUp Program Management Template

The ClickUp Program Management Template is designed to help you manage multiple projects within a program. It offers a structured framework for managing project tasks, tracking progress, and keeping everything aligned with your strategic goals, all with pre-defined fields you can easily fill in.

ClickUp’s Program Management Template is designed to help you manage complex programs with multiple components and stakeholders.

With this template, you can:

  • Access a high-level view of all projects within a program from a single dashboard 
  • Visualize program timelines and dependencies with a Gantt chart view
  • Set and track goals within the program to stay focused and achieve goals 
  • Automate repetitive tasks, task assignments, and status updates and streamline workflows
  • Manage tasks and projects with customizable views, such as list, board, and calendar views

ClickUp Project Management Template

ClickUp’s Project Management Template streamlines the management of individual projects. It provides a structured approach to organizing tasks, tracking progress, and ensuring all project activities align with the long-term objectives.

ClickUp’s Project Management Template makes it easy for project managers, program managers, and portfolio managers to remove silos and barriers, and execute efficiently and quickly.

Use this template to:

  • Create detailed task lists with subtasks and track each component’s progress
  • Manage and visualize projects with different views, including list, board, and calendar view
  • Monitor key metrics and make data-driven decisions with reporting tools
  • Set task dependencies between related workflows to manage project tasks and avoid delays
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Take the Hassle Out of Management with ClickUp

While program managers look at the larger picture and aim to coordinate different projects simultaneously, a project manager is responsible for a more specific set of targets and activities.

If you’re looking for a tool to streamline program and project management and bring all your teams together in one place, ClickUp is the best investment you can make. 

It provides various features such as Dashboards and Portfolios for program managers, task management tools, and Gantt charts for detailed project oversight. Plus, there are templates for different needs to help you get things moving faster.

Sign up for ClickUp today to take control of your projects effortlessly.

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