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How to Create a Survey in Google Forms

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You’re planning a community event and you want it to be perfect. So, you decide to gather input from potential attendees about their preferences. But how do you efficiently collect this information from dozens, maybe hundreds, of people? The answer is: by creating a survey in Google Forms.

Like a skilled event planner who listens to every detail, using Google Forms for your surveys helps you connect with your audience. You can tailor questions, collect data easily, and analyze responses to meet everyone’s expectations.

Whether you’re an educator seeking feedback, a business professional conducting market research, or an event organizer planning the next big event, Google Forms makes it easy to create, distribute, and analyze surveys. 

It’s more than just a tool—it’s a bridge to understanding and engaging with your audience.

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How to Create a Survey in Google Forms

Creating surveys in Google Forms helps you gather valuable insights from your audience. As you analyze and apply the feedback shared, you can start creating better products and services, conducting events tailored to your target audience’s preferences, and, in the process, achieving superior outcomes for your brand or business. 

Let’s walk you through the steps involved in this process.

Step 1: Access Google Forms

First, open your browser and go to the Google Forms website. Ensure you’re signed in with the Google account you want to associate with the survey.

Example: Suppose you’re a teacher wanting to understand your students’ preferences for an upcoming project. Google Forms makes this task quick and straightforward. 

You can create a form where students can specify their preferred type of project (e.g., group project, individual project). They can also share topics they’re interested in (e.g., science, history). This information will help you tailor the project to meet your student’s interests and needs.

Step 2: Start a new, blank form

Click Blank form to start from scratch, or choose a template that fits your needs. Templates provide a pre-set structure and pre-filled questions, for your Google Form surveys, saving you time. Of course, you can edit the information and customize the form to your liking, even if you use a template.

Example: If you’re organizing a community event, select an ‘Event Registration’ template. This will have fields such as name, email, and preferences already set up for you. You can customize the questions to fit your event’s needs. 

For instance, you might want to ask: “What sessions are you interested in attending?” with options such as “Morning Yoga”, “Cooking Workshop”, and “Art Class”.

Step 3: Add a title and description

Give your untitled form a relevant title, such as ‘Community Event Preferences’. Add a brief description to provide context, like “Please fill out this survey to help us plan the best event possible.”

Example: For a student survey, you might title it “Class Project Preferences”, with a description that reads “Let us know your preferred topics and project formats.” You can give the students options such as “in-class time”, “homework assignments”, or “online collaboration”.

💡 Pro Tip: Want to make some questions mandatory to answer? Toggle the Required switch.

Step 4: Create questions

Google Forms supports various question types:

  • Multiple choice: This type is ideal for selecting one option from a list. For example, “Which activity would you prefer at the event?”
  • Checkboxes: Checkboxes allow respondents to select multiple answers. For instance, “Select all the foods you would like to have at the event.”
  • Short answers: These are perfect for brief text responses like “Any additional comments or suggestions?”
  • Linear scale: This scale is useful for rating questions on a numerical scale, such as “Rate your interest in outdoor activities (1–5)”
  • Multiple choice grid: The grid lets respondents select options across a matrix of questions like “Rate the following activities on team-building, fun, and complexity, on a scale of 1–5 each”

To add a question, click the ‘+’ icon in the floating toolbar, choose the question type, and fill in the necessary details.

Example: For a class survey, you might ask, “Which exhibition theme interests you most?” and provide multiple-choice options such as ‘Science’, ‘History’, ‘Literature’, etc.

Step 5: Customize the form

Use the palette icon to customize the color and style of your form. Add images or videos if needed to make your survey more engaging.

Example: Customize your class survey form with your school colors or event theme to make it visually appealing. You can select different header images, background colors, and font styles. Say your school colors are blue and gold. You can then set the background color to blue and use gold accents in the text and header image.

Step 6: Configure settings

Click the Settings button to access survey settings. Here, you can collect email addresses, limit responses to one per person, and manage other preferences to suit your needs.

Example: For an employee feedback survey regarding a hybrid work experiment, you might want to collect email addresses to ensure each employee responds only once. By doing so, you can prevent employees from submitting multiple responses, ensuring data integrity. Plus, if the need for a follow-up arises, you can email respondents for more clarification or additional information.

Collecting email addresses is also useful to track who has and hasn’t responded to your survey, allowing you to send reminders to employees who haven’t yet taken the survey.

Step 7: Send your survey

Once your form is ready, click the Send button. You can share the survey via email or link or embed it on a website. Use the link icon to shorten the URL for easy sharing.

Example: Email the class survey link to your students or post it on your school’s online portal. It’s good to remember that Google Form survey links don’t expire by default. Once you create and share a form, the link will remain active indefinitely unless you manually disable it. 

Step 8: Analyze responses

Google Forms integrates effortlessly with Google Sheets, allowing you to analyze responses in a spreadsheet. This makes it easy to sort, filter, and visualize data.

Example: After your employees submit their feedback on the new hybrid work experiment, you can use Google Sheets to see how many people favor the new system and how many don’t, and plan its rollout accordingly.

However, Google Forms aren’t just for events, classrooms, and employee grievances. You can create detailed questionnaire templates to gather feedback on various other aspects of your business—from marketing campaigns to product specs; from brand perception to overall employee satisfaction. 

Google surveys can also be powerful tools for gaining internal insights and understanding the employee voice within your organization.

By understanding how your team feels about their work, you can implement changes that improve overall satisfaction and productivity. You can also use these surveys to delve into workforce analytics and make data-driven decisions.

By following these steps, you can create effective surveys in Google Forms through your personal Google account, gather valuable data, and make informed decisions based on the responses. 

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Limitations of Using Google Forms for Surveys

While Google Forms is a powerful tool for creating surveys, it has a few limitations. Understanding these can help you decide if it’s the right tool for your needs or if an alternative might be better.

1. Limited question types

Google Forms offers a variety of question types, but it lacks some advanced options that other survey tools provide. For instance, it doesn’t support certain interactive question formats, such as drag-and-drop or advanced conditional logic.

If you’re conducting a detailed customer discovery survey for market research that requires respondents to rank items or provide input more dynamically, Google Forms might be inadequate.

2. Basic data analysis

While Google Forms integrates with Google Sheets for basic data analysis, it doesn’t offer in-depth analytics or advanced reporting features. You’ll need to export data to other tools for more complex analysis.

For a business professional who needs to conduct detailed sentiment analysis or create sophisticated data visualizations, this limitation could be a significant drawback. Using a form builder software with more advanced analytics might be necessary.

3. Lack of custom branding

Google Forms offers limited options for customizing the appearance of your survey. You can’t fully brand the form with your company’s logo, colors, or fonts, which can be important for maintaining a professional look and/or brand recall.

If you’re an event organizer wanting to create a branded experience for your attendees, the lack of customization options might make your survey look less polished, familiar, official, or trustworthy. Tools that offer feedback form templates with extensive branding options could be more suitable and make surveys more recognizable for your audience.

4. Limited integration options

Google Forms integrates well with other Google Workspace tools but has limited integration with third-party apps compared to other survey tools. This can restrict your ability to automate workflows and streamline processes.

A researcher who needs to integrate survey data directly with CRM systems or marketing automation tools might find these limitations challenging. For seamless integration, customer feedback tools that support multiple platforms might be better.

5. No offline capabilities

Google Forms requires an internet connection to create and fill out surveys. There’s no offline mode available, which may be a problem if you need to collect data in areas with poor internet connectivity.

If you’re conducting user research surveys at remote locations or events where internet access is unreliable, this limitation could hinder your data collection efforts, requiring you to switch to more flexible tools.

While Google Forms is excellent for basic surveys, these limitations might affect its suitability for more complex tasks. If you encounter these challenges, considering an alternative like ClickUp, a project management and collaboration tool, might be beneficial.

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Create Surveys with ClickUp Forms

As your business grows, you need a more powerful tool than Google Forms to benefit from advanced features, deeper analytics, and seamless integration with your workflow. ClickUp Forms will be your biggest ally here!

ClickUp’s Form view lets you build beautiful forms to collect any information. You can create tasks from form responses and take action on them whenever you’re ready. 

ClickUp Form View
Create dynamic and customizable surveys effortlessly with ClickUp’s Form View

This view includes conditional logic, allowing you to create a dynamic form that supports multiple use cases, saving time for both you and the respondent.

Using the ClickUp Form View, you can easily manage and analyze survey responses, making ClickUp a superior Google Forms alternative.

  • Custom Fields: Use various field types such as text, dropdowns, dates, and ratings to capture detailed responses. Hidden Fields automatically fill in known respondent information, saving time
  • Create tasks: Convert form responses into tasks automatically. Assign tasks to single or multiple users, and manage them through various views
  • Task templates: Create reusable task templates for recurring processes to save time and ensure consistency
  • Easy shareability: Share forms easily via direct links or embed them on websites
ClickUp Forms
Collect data with ClickUp Forms for enhanced customization and powerful analytics

Here’s how you can create and manage surveys using ClickUp while addressing limitations you might face with Google Forms.

Step 1: Access ClickUp and create a new form

ClickUp Forms
Open ClickUp Forms to start creating your survey form

Sign up for or log in to your ClickUp account. Navigate to the Space where you want to create the form, click the ‘+ Create new’ button, and select ‘Form’. 

💡Pro Tip: ClickUp integrates your forms within your project management system, streamlining data collection and task management in one place.

Step 2: Customize your form

ClickUp offers extensive customization options. Add your company logo, adjust colors to match your brand, and choose from various question types, including those not available in Google Forms, such as ratings and file uploads.

Customize your ClickUp Form with multiple options for formatting

One of the perks of using ClickUp Forms over Google Forms is being able to create a professional and branded experience for your audience, crucial for maintaining a consistent business image.

Step 3: Add and organize questions

Include multiple-choice questions, checkboxes, short and long text responses, ratings, and more. The drag-and-drop interface makes it easy to rearrange questions.

Example: For an employee engagement survey, you might ask, “How satisfied are you with your current role?” using a rating scale or “What changes would you like to see in the workplace?” with a long text response.

Step 4: Configure form settings

Set permissions to ensure only authorized users can access and submit the form. You can also set up notifications to alert you when a new response is received.

These settings streamline data collection and ensure sensitive information is securely managed.

Step 5: Share your form

Once your form is ready, ClickUp provides several sharing options. You can generate a shareable link, embed the form on your website, or send it directly via email.

sharing ClickUp Forms
Share your ClickUp Forms with a direct shareable link, an embed code, or as an email

This ensures your survey reaches the intended audience effortlessly, whether you’re targeting employees, clients, or other stakeholders.

Step 6: Analyze responses

Analyze Responses
Convert responses into trackable tasks with powerful automations in ClickUp

ClickUp’s detailed analytics help you identify trends and make informed decisions based on collected data. Responses are automatically organized, allowing you to create tasks, set priorities, and track progress directly from the form responses. Additionally, you can visualize data with ClickUp Dashboards and reporting tools.

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ClickUp vs. Google Forms: Overcoming Limitations

ClickUp Forms address several limitations of Google Forms:

  • Advanced customization: Unlike Google Forms, ClickUp offers extensive customization options to align with your brand
  • In-depth analytics: ClickUp’s integration with dashboards and reporting tools provides deeper insights
  • Enhanced integration: ClickUp seamlessly integrates with other tools and workflows
  • Offline capabilities: ClickUp supports offline data collection through its mobile app
  • Advanced question types: ClickUp includes more interactive question formats for complex survey needs

Use ClickUp templates

ClickUp also has a range of templates that can get your survey up and running quickly. 

One standout template is the ClickUp Employee Engagement Survey Template, which is perfect for gathering insights from your team about their satisfaction and engagement levels. It includes predefined questions and customization options to fit your specific needs.

Gather and analyze employee feedback with ClickUp’s Employee Engagement Survey Template

This template helps you:

  • Gather comprehensive employee feedback efficiently
  • Analyze responses to identify areas for improvement
  • Customize the template to align with your company’s branding and specific survey goals

As for its features, you can:

  • Mark task status such as ‘Complete’, ‘In Review’, and ‘To Review’ to monitor survey progress
  • Use 32 custom attributes such as ‘I am being compensated fairly for my work’, ‘I am getting the appropriate paid time off’, ‘Other Feedback’, ‘I can share my ideas for improvement with the company’, and ‘Our company values my career progress’
  • Open seven views in different ClickUp configurations, such as ‘All Submissions’, ‘Department’, ‘Team Feedback’, ‘Company Feedback’, and ‘Getting Started Guide’ to easily access and organize feedback 
  • Build employee engagement with tagging, task dependencies, automations, AI, and more

💡Pro Tip: ClickUp offers templates for various survey needs, from employee satisfaction to customer feedback, making it easier to start collecting valuable data immediately.

Additionally, the ClickUp Product Feedback Survey Template is available on the platform to ensure you have all the tools you need for effective data collection. 

Collect meaningful feedback and data using the ClickUp Product Feedback Survey Template

Here’s how the template will help:

  • Custom Statuses and Fields: Create custom statuses (e.g., In Review, Reviewed, To Review) to track the progress of each survey. Additionally, custom fields can be added to categorize responses based on various attributes such as ‘Overall Product Satisfaction’ and ‘Usage Experience’, facilitating better organization and analysis of feedback
  • Multiple Custom Views: Access five views within the template, including ‘Overall Satisfaction’, ‘Submissions’, and ‘Product Ratings’. This variety enables teams to visualize and analyze data from different perspectives, making it easier to identify trends and areas for improvement in product development
  • Project management features: Integrate project management capabilities, such as time tracking, dependency warnings, and tagging. These features help teams manage the survey process more efficiently, ensuring that feedback is collected and acted upon in a timely manner
  • Data analysis tools: Use built-in tools to summarize data into charts and graphs. This visual representation of feedback aids in quickly understanding customer sentiment and making informed decisions based on the survey results

Whether you need employee survey software or a comprehensive feedback system, ClickUp has you covered.

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Build, Launch, and Anayze Surveys Faster with ClickUp

Creating and managing surveys with ClickUp Forms simplifies the process and offers advanced features and customization options that Google Forms lacks. Whether you’re conducting market research, collecting employee feedback, or seeking client insights, the former provides an integrated solution to meet your needs.

With ClickUp, you can enjoy enhanced customization, in-depth analytics, easy integration with other tools, offline capabilities, and interactive question formats. Additionally, the variety of templates available, such as the Employee Engagement Survey Template, helps you get started quickly and effectively.

Sign up for ClickUp today to build world-class surveys! 

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