Whether designing the next big app or perfecting a software update, usability testing helps build intuitive, user-friendly products.
But crafting the perfect testing plan can feel as daunting as deciphering cryptic bug reports. That’s where free usability testing templates come in!
These templates are perfect if you’re exploring user research methods or experimenting with dogfooding your product (because who better to test than your team?).
Plus, they’re versatile enough for all types of software testing, helping you identify pain points, simplify design, and keep users coming back for more.
Ready to make usability testing a breeze? Let’s dive in!
Free 10 Usability Testing Templates to Improve User Experience
- What Are Usability Testing Templates?
- What Makes a Good Usability Testing Template?
- 10 Free Usability Testing Templates
- 1. The ClickUp Usability Testing Plan Template
- 2. The ClickUp Test Management Template
- 3. The ClickUp Test Case Template
- 4. The ClickUp Heuristic Review Template
- 5. The ClickUp Test Report Template
- 6. The ClickUp A/B Testing Template
- 7. The ClickUp Traceability Matrix Testing Template
- 8. The ClickUp User Acceptance Testing Checklist Template
- 9. The ClickUp A/B Content Management & Testing Template
- 10. The ClickUp Heuristic Evaluation Template
- Turn User Feedback into Product Success with ClickUp
Summarize this article for me pleaseWhat Are Usability Testing Templates?
Usability testing templates are pre-designed frameworks that guide you through evaluating how user-friendly your product is. They’re like cheat sheets for anyone diving into a usability test.
Whether crafting a usability testing script to observe real users or building a comprehensive QA checklist, these templates save you time and effort while keeping your testing organized and effective.
From manual tests to those super-slick automation testing tools, usability testing templates are flexible enough to work with any approach you choose.
🧠Fun Fact: The term ‘usability testing’ dates back to the 1980s, but the concept has existed since the 1940s! Back then, it was used to test airplane cockpits for pilot errors. Turns out, even high-flying professionals needed intuitive interfaces. Now, it’s all about apps and websites—but the goal is still the same: make things so simple that even a distracted, coffee-deprived human can navigate them!
Summarize this article for me pleaseWhat Makes a Good Usability Testing Template?
A good usability testing template is your roadmap to effective user insights. It should simplify the process, ensure consistency, and help you discover actionable improvements.
Here’s what to look for:
- Clear structure: Outlines every testing process step. This ensures you don’t miss critical details when writing test cases or organizing feedback
- Customizable fields: Offers customizable fields to tailor the template to your project needs—whether documenting usability testing examples or specific user feedback
- Focus on qualitative data: Encourages collecting qualitative data through open-ended questions, which helps in understanding user behavior
- Sections for user research and goals: Includes space to document research insights, ensuring alignment with project objectives
- Feedback analysis: Has a section to categorize and analyze user testing outcomes to streamline the process of drawing conclusions
- Integration with tools: Is compatible with digital platforms to simplify collaboration and automation for your user testing workflows
- User-friendly language: Offers simple, clear instructions for participants and facilitators, making it accessible even for beginners
👀 Did You Know? It takes users about 50 milliseconds (0.05 seconds) to form an opinion about your website, determining whether they’ll stay or leave.Â
Summarize this article for me please10 Free Usability Testing Templates
Usability testing templates cater to various needs, from simple task analysis to detailed frameworks for gathering and analyzing qualitative data.
Here, you will find templates from ClickUp, the everything app for work that combines project management, knowledge management, and chat—all powered by AI that helps you work faster and smarter.
Let’s explore usability testing templates for different use cases.
1. The ClickUp Usability Testing Plan Template
The ClickUp Usability Testing Plan Template simplifies the usability testing process, guiding testing teams from planning through reporting, with a structured and efficient approach.
Usability testing helps evaluate a product’s ease of use by observing target users perform real tasks. Here’s how this template helps plan one for your product:
- Project plan: A SMART Goals-focused List View, neatly grouped by initiative to ensure clarity and focus
- Project Gantt: A dynamic List View of actionable items, grouped by initiative for easy tracking
- Project progress: Automatically tracks the percentage completion of subtasks, offering real-time insights into task progress using Custom Fields
- Project phase: Clearly defines the phase in which each task belongs, ensuring the entire team is on the same page using Custom Fields
Ideal for: Product developers who want to test their software within their target group
2. The ClickUp Test Management Template
To ensure software products are dependable and launch-ready, meticulous test management is necessary for any software development team. The ClickUp Test Management Template helps testing teams organize their quality assurance workflows from start to finish.
This handy template provides a structured system for planning, running, and monitoring tests—perfect for teams working on anything from a small e-commerce website to complex software projects.
Here’s how:
- Filter and view: Use 11 Custom Statuses like ‘Skip,’ ‘In Progress,’ and ‘Ready for Review’ to track where each test stands
- Track progress: Add Custom Fields to note essential details like test case ID, priority level, and estimated completion time
- Visualize goals: Switch between different views to manage your testing project your way—from Getting Started Tips to a visual Embed view
- Automate work: Run your usability study smoothly with built-in automation and AI tools that reduce manual work
- Collect data easily: Create embedded forms to conduct usability surveys directly in ClickUp Forms
Ideal for: Quality assurance teams and software testers who want to organize their testing process and track results efficiently
3. The ClickUp Test Case Template
Want to ensure that your software application works exactly as planned? The ClickUp Test Case Template helps you test each feature thoroughly and track the usability testing results. This template stands out with its smart organization system for the usability testing process.
Here’s how:
- Set up different Custom Status labels like ‘To Do,’ ‘In Progress,’ and ‘Completed’ to monitor usability tasks
- Add specific details to each test case using Custom Fields. Track test case ID, expected outcomes, and actual results—making it simple to spot any issues that need fixing
- Switch between List view for a quick overview, Calendar view for scheduling tests, or Gantt view for mapping out your testing timeline
- Use nested subtasks to break down complex tests, assign multiple team members to collaborate on tests, and set priorities to tackle the most critical tests first
Ideal for: Software development teams who need a systematic way to test application features and track results
4. The ClickUp Heuristic Review Template
Heuristic reviews are a crucial component of effective product and design workflows. They offer a rapid and efficient method for assessing user interfaces, enabling the swift detection of usability problems and facilitating data-driven decisions for refinement.
The ClickUp Heuristic Review Template helps teams run thorough design reviews by laying out clear rules of thumb for discussion. It’s a practical testing template that puts everyone on the same page during testing scenarios.
Here’s how it helps:
- Clear evaluation structure: Use the Heuristic Review View to walk through each aspect of your product’s interface methodically
- Segment and organize tasks: Break down complex design elements into digestible chunks for focused assessment. Keep track of findings with two simple status options: Open and Complete
- Built-in getting started guide: Access step-by-step instructions on running effective heuristic evaluations
- Progress tracking and updates: Mark tasks as Complete as you review your evaluation checklist. Use task monitoring features to maintain steady progress and spot potential bottlenecks
Ideal for: UX designers and product teams who want to run structured usability evaluations of their interfaces
5. The ClickUp Test Report Template
The ClickUp Test Report Template helps you document test results for websites, software, or any product in one organized space.
This template makes test reporting clear and systematic by allowing you to:
- Keep tabs on test progress with In Progress, Ready for Review, Passed, Failed, and Blocked status options
- Add Test Case ID, Tester Name, Test Date, Test Outcome, and Bug Severity details for each test for better organization and visibility
- Switch between Test Summary Report, Test Case Details, Bug Report, and Test Execution Log views to get actionable insights
- Add team members to collaborate on creating the final script and content. Get automatic notifications about test progress and updates
Ideal for: Quality assurance teams and product developers who need an organized system for documenting and tracking test results
💡Pro Tip: Build a ClickUp Dashboard to display real-time metrics like task completion rates and usability scores. This makes it easier to share insights with stakeholders and prioritize improvements.
6. The ClickUp A/B Testing Template
Want to make data-backed decisions about your product features? The ClickUp A/B Testing Template helps you validate your ideas before rolling them out in your final product.
This template organizes your entire testing program in one central hub. Here’s what you get:
- Test organization and tracking: Use Custom Fields to record test names, control groups, experiment groups, and conversion metrics
- Multiple views for better management:
- List View: See all your tests in one place with custom fields and status updates
- Board View: Move tests through different stages on a Kanban board
- Calendar View: Schedule test start and end dates with drag-and-drop ease
- Timeline View: Manage test durations on an adjustable timeline
Ideal for: Product developers who need an organized system for tracking different test results
7. The ClickUp Traceability Matrix Testing Template
Comprehensive traceability is indispensable for any project to achieve its objectives. It establishes clear and verifiable connections between diverse project components, such as requirements and design choices, guaranteeing thoroughness and preventing critical omissions.
The ClickUp Traceability Matrix Testing Template helps testing teams track technical requirements and analyze test coverage for products and systems.
Here’s how:
- List View: Leverage flexible view with every Space, Folder, and List. Sort, filter, and group tasks to match your testing workflow
- Board View: Group tasks by status, assignee, priority, tag, or due date—perfect for building your usability testing script and tracking progress
- Custom Fields: Use multiple custom fields such as:
- People: Tag team members and assign responsibilities for each test case
- Text Area: Document detailed test scenarios and expected outcomes
- Number: Track test case IDs and version numbers
- Formula: Calculate test coverage metrics automatically
- Text: Add quick labels and identifiers
Ideal for: QA teams and test managers who need to maintain organized test coverage and traceability between requirements and test cases
8. The ClickUp User Acceptance Testing Checklist Template
The ClickUp User Acceptance Testing Template helps you organize and run thorough usability testing sessions with your actual users before the product launch.
Here’s what makes this usability testing template stand out:
- Create testing formats: Make a custom usability testing script and testing criteria using the built-in checklist format
- Monitor testing progress: Use four status options: Complete, In Progress, On Hold, and To Do
- UAT Gantt view: Map out your testing timeline and track dependencies between different testing phases
- UAT stages & steps view: Break down your testing process into manageable chunks and track completion
- Getting Started Guide view: Follow a step-by-step checklist to set up and run your UAT sessions effectively
Ideal for: Product managers and QA teams need to organize structured user testing sessions and track user feedback before product launches.
Also Read: Free Software Evaluation Templates
9. The ClickUp A/B Content Management & Testing Template
Running split tests without proper tracking can waste precious time and resources. The ClickUp A/B Content Management & Testing Template helps you centralize all your usability testing report data in one organized hub.
Here’s how this template helps:
- Sort, filter, and group your tests however you need
- Add custom statuses to track progress, assign team members, and set due dates
- Move tests through different stages on a Kanban board—from planning to execution to analysis
- Map out your testing schedule to avoid conflicts and ensure timely execution
- Schedule and manage test dates with drag-and-drop simplicity
Ideal for: Product teams, UX researchers, and marketers who need to organize and analyze A/B test results systematically
10. The ClickUp Heuristic Evaluation Template
Are you looking to spot usability issues in your digital products before they frustrate users? The ClickUp Heuristic Evaluation Template helps software teams run thorough usability assessments based on proven design principles.
This template turns usability evaluation into a structured, team-driven process. Here’s how:
- Track each step: Create custom fields for each usability principle you want to check, making your evaluation thorough and organized
- Evaluate progress: Track evaluator progress and findings using ClickUp Tasks with clear priorities and deadlines
- Visualize metrics: Build summary dashboards that turn scattered test results into clear action items
- Collaborate and brainstorm: Use collaborative Docs to gather team insights about user goals and pain points
- Collect data: Set up forms to recruit expert evaluators and gather their detailed feedback
- Contextualize: Add your final script and test questions to task descriptions for easy reference
Ideal for: UX designers, product managers, and development teams who want to catch usability issues early and systematically improve their digital products
📮ClickUp Insight: 92% of workers use inconsistent methods to track action items, which results in missed decisions and delayed execution. Whether you’re sending follow-up notes or using spreadsheets, the process is often scattered and inefficient. ClickUp’s Task Management Solution ensures seamless conversion of conversations into tasks—so your team can act fast and stay aligned.
Summarize this article for me pleaseTurn User Feedback into Product Success with ClickUp
Great user testing isn’t about following a rigid moderator script but having the right tools to capture honest feedback that shapes better products.
These 10 templates and checklists help you catch the issues that matter. Whether testing a new checkout flow or gathering data about user pain points in remote usability testing, each template gives you a proven framework to gather meaningful insights
The best part? You don’t need a massive budget to run effective user tests or build prototype usability testing templates. These free templates provide remote testing accessibility and help teams of any size spot usability issues early, validate design choices, create success criteria, and build products users want to use.
ClickUp helps software teams turn user testing findings into action. You can organize feedback, track interface changes, and keep your whole team in sync as you improve product features.
Ready to run smarter user tests and build better products?
Sign up to ClickUp today!
Everything you need to stay organized and get work done.
