Jotform vs. Microsoft Forms: Which Form Builder Is Right for You?

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Online forms aren’t just digital paperwork anymore—they’re handy tools for collecting feedback, running surveys, and handling internal requests. Jotform and Microsoft Forms are two popular platforms for building such forms.

Both let you create online forms, gather responses, and analyze data. But the way they go about it—and what else they bring to the table—sets them apart.

So today, we’ll compare how these two form builders measure up so you can confidently choose the best platform for your needs and run your form-building process smoothly.

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What Is Jotform?

Jotform is a tool for creating, customizing, and sharing online forms. It can be used for surveys, registrations, and payment collection. 

It’s a no-code form builder, which means you don’t need coding knowledge to create forms with Jotform. Simply drag and drop the required fields, and your form is ready!

Plus, Jotform offers various advanced features, such as conditional logic, form translation, white labeling, automated workflows, and data reporting, which help users create and manage form data efficiently.

Jotform is ideal for those who need to create forms quickly, without any coding or hassle. 

Jotform features

The flagbearer of no-code form building, Jotform doesn’t just let you create surveys and questionnaires. It’s thoughtfully designed to help individuals and businesses gather, track, and analyze data to streamline workflows.

Here are some of its key features:

Feature #1: Ease of use

The first what-you-see-is-what-you-get (WYSIWYG) form builder, Jotform, was created to make form creation faster and smarter with its beginner-friendly drag-and-drop interface.

The tool is easy to use, with no coding required at any level to build a form. You can add fields, customize layouts, and preview the form—all in a few clicks! Its neatly organized dashboard helps you easily navigate the platform and access its features. Even the mobile version of the tool boasts a clean and intuitive interface. 

Feature #2: Form creation and management

Jotform offers various features besides basic form building. These include form translation, conversion, white labeling, and more. You can also set up approval workflows, assign forms to team members, and enable autoresponders. 

With conditional logic, you can create intuitive forms that send emails to specific users and generate customized thank-you messages. You can also show or hide fields based on a user’s input.

Another unique feature is QR code forms. It lets users access your forms by scanning a QR code on their mobile device. Moreover, you can create offline mobile forms, which is a major advantage.

Feature #3: Security

Did you know that 29% of people avoid filling out online forms due to data security concerns? However, Jotform has high-grade data security measures and certifications to address this issue.

The platform claims to comply with major data security standards and regulations, such as PCI-DSS, GDPR, CCPS, FERPA, and HIPAA. Additionally, all its forms are protected with 256-bit SSL encryption to ensure an extra layer of safety. 

Feature #4: Templates

Jotform offers over 10,000+ ready-made templates for creating forms. They are fully customizable. So, you can add/remove widgets, change form colors, schemes, and backgrounds, and even embed third-party integrations of your choice.

Feature #5: Integrations

Jotform integrates with over 100 third-party apps and software, so you can create forms while also managing the data they gather. This includes:

  • Payment gateways (PayPal, Stripe, etc.)
  • CRM systems (HubSpot, Zoho, etc.)
  • Email marketing tools (Mailchimp, ActiveCampaign, etc.)
  • Project management software (Asana, Trello, etc.) and many more

Jotform pricing

  • Starter: Free forever
  • Bronze: $39/month
  • Silver: $49/month
  • Gold: $129/month
  • Enterprise: Custom pricing

💡 Pro Tip: Use action-specific calls like “Book My Spot,” “Get the Free Guide,” or “Start My Free Trial.” These give users a reason to click and reinforce the value. ✅

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What Is Microsoft Forms?

A part of the Microsoft Suite, Microsoft Forms is a cloud-based form builder that allows individuals and organizations to create feedback forms, quizzes, polls, etc., for data gathering.

The tool features a no-code design and a clean, minimal user interface. So, whether you want to create employee surveys or embedded forms, you can easily do that without technical expertise. 

Microsoft Forms also lets you import form data, pre-populate it, and insert forms into tools like PowerPoint, Excel, SharePoint, OneNote, and other Microsoft products. This makes it ideal for educators, HR professionals, event organizers, and corporate teams.

Microsoft Forms features

Microsoft Forms is a go-to for quick, straightforward data collection. It is built for simplicity. It allows users to create and share surveys, polls, and quizzes effortlessly, making everyday feedback collection fast, clean, and organized within the Microsoft ecosystem. 

Here are some of its key features:

Feature #1: Ease of use

Microsoft Forms is easy to use and navigate, especially for those familiar with other Microsoft products.

The platform boasts a clean, user-friendly interface and offers various tools for form designing from scratch. Like Jotform, it is also built on a no-code architecture, so you don’t need any programming knowledge to use it. However, it lacks a dedicated drag-and-drop builder. 

Feature #2: Form creation and management

Microsoft Forms offers basic features for form creation, like form branching, theme customization, etc. However, its form handling and management features are exceptional.

For instance, Microsoft Forms lets users track real-time form responses, create automatic charts and summaries, collaborate and share forms with teammates, and more.

Plus, it offers multilingual support. So, you can create quizzes, polls, etc., in multiple languages like English, Spanish, French, German, and so on. You can also visualize form data with instant, powerful analytics. 

Feature #3: Security

Like other Microsoft 365 Suite products, Microsoft Forms offers enterprise-level security to its users. It complies with major data standards and regulations, such as GDPR, HIPAA, and FERPA, and encrypts every data shared via a form.

Additionally, only admins can access the form, its activity, and data—no unauthorized third-party access is allowed.  

Feature #4: Templates

Microsoft Forms has a library of pre-designed templates to ease the form-creation process for beginners. This includes templates for polls, quizzes, customer feedback forms, surveys, questionnaires, and event registrations. 

Each template is clean, professionally designed, and customizable. You can change question types (multiple choice, text, rating, etc.), themes, branching logic, and more. 

Feature #5: Integrations

Microsoft Forms is a great tool, especially if you’re already using other Microsoft apps. It seamlessly integrates with Excel, Teams, SharePoint, and OneDrive.

For example, you can export form responses straight into Excel for deeper analysis or easily share them within Teams chats and channels to keep the team in the loop. It shines with Power Automate, making it handy for internal workflows and reporting.

Microsoft Forms pricing

  • Microsoft 365 Business Basic: $7.20/month per user
  • Microsoft 365 Business Standard: $15.00/month per user
  • Microsoft 365 Business Premium: $26.40/month per user
  • Microsoft 365 Apps for Business: $9.90/month per user

🧠 Fun fact: Forms don’t just collect data; they also help capture and convert leads. The average form conversion rate across all industries is 2%-3%. 😯

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Jotform vs. Microsoft Forms: Features Compared

Both Jotform and Microsoft Forms are robust form-building tools with various useful functionalities. But which should you choose?

So, let’s compare the features of both tools to see which platform wins: Microsoft Forms or Jotform. Before we go in-depth into the comparison, here is a quick Jotform vs. Microsoft Forms comparison table.

FeatureJotformMicrosoft Forms
Ease of useDrag-and-drop builder, beginner-friendlyNo drag-and-drop; less intuitive for beginners
Form creation & managementAdvanced conditional logic for complex formsBasic branching logic for simple forms
SecurityCompliant with data standards, secureEnterprise-grade security with Azure AD integration
Templates10,000+ customizable templates across categoriesLimited template selection
IntegrationsExtensive third-party integrations (CRMs, payments, PM tools, etc.)Limited to the Microsoft ecosystem (Excel, Teams, etc.)
PricingFree plan (up to 5 forms); paid plans from $39/monthFree for Microsoft users; premium plans from $6/month (annual billing)

Feature #1: Ease of use 

Jotform and Microsoft Forms are no-code form builders with intuitive interfaces and easy navigation. However, the main difference lies in their form-building approach. 

While Jotform lets users create forms through a drag-and-drop editor, Microsoft Forms lacks this feature. This can add to the learning curve for some users, especially those with no form-building experience.

🏆 Winner: Jotform’s drag-and-drop builder makes it a more user-friendly tool for beginners.

Feature #2: Form creation and management 

Jotform has several form-building features. Most importantly, it offers advanced conditional logic, which allows you to show specific questions based on previous answers, making forms more practical. 

Microsoft Forms also has a similar feature called ‘form branching.’ While useful for simple logic flows, Jotform is the better option for complex, multi-layered conditions.  

🏆 Winner: Jotform excels as the better alternative due to its vast variety of advanced form features.

Feature #3: Security

Both Jotform and Microsoft Forms offer robust platform security. They comply with major data standards and regulations and follow safe data collection methods to ensure maximum integrity. 

However, Microsoft Forms’ enterprise-grade security is unparalleled—a gold standard in the tech industry. The seamless integration with Azure AD further strengthens its data privacy and access control.

🏆 Winner: Microsoft Forms is safer than Jotform due to its enterprise-level security measures and Azure integration.

📮 ClickUp Insight: 22% of our respondents still have their guard up when using AI at work. Half worry about their data privacy, while the other half aren’t sure they can trust what AI tells them.

ClickUp tackles both concerns head-on with robust security measures and by generating detailed links to tasks and sources with each answer. This means even the most cautious teams can start enjoying the productivity boost without losing sleep over whether their information is protected or if they’re getting reliable results.

Feature #4: Templates

Jotform’s template library is vast and versatile, with over 10,000 options for all uses—personal, educational, corporate, etc. This makes it suitable for most users with little to no experience in form building.

While Microsoft Forms also offers ready-made form templates, the variety is limited, making it ideal only for those who want to quickly set up basic forms. 

🏆 Winner: Jotform is the better choice for its wide range of customizable templates.

Feature #5: Integrations

Jotform offers various third-party integrations with major productivity tools, project management software, CRM, payment gateways, and other services. These integrations help create and manage forms across different workflows.

Alternatively, Microsoft Forms only integrates with Microsoft Office tools like Excel, PowerPoint, and Teams. This limits the platform’s versatility and suitability. 

🏆 Winner: Jotform is the clear winner, offering more versatile third-party plug-ins.

Jotform vs. Microsoft Forms: Pricing

At first glance, Jotform might seem a more lucrative option than Microsoft Forms—and it makes sense why. Jotform offers a free plan to all its users with a monthly limit of 5 forms.

However, if you exceed this limit, you need to pay a whopping $39/month (for 25 forms), which further increases to $49/month (for 50 forms) and $129/month (for 100 forms). This is where things suddenly start to get expensive.

On the other hand, Microsoft Forms is entirely free for all Microsoft account holders, making it a better Jotform alternative. Even if you need access to premium features, its paid plans start at just $7.20/month for one user. If billed annually, this price further decreases to $6/month per user.

🏆 Winner: Microsoft Forms takes the crown for being a more cost-effective form-building solution than Jotform.

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Jotform vs. Microsoft Forms on Reddit

We scoured Reddit to find out what people think about Jotform and Microsoft Forms. As we scrolled through heaps of comments, here’s what came to light:

Many users like Jotform’s ease of use. However, they don’t think it’s the right tool for creating complex forms: 

Jotform is very simplistic—which can be good if it’s a small company with simple requests. But if you are a large company and need to create workflows or integrations, it can be challenging or not a feature with Jotform.

Redditor

As for Microsoft Forms, most users didn’t seem to have a positive experience. They feel there are better alternatives for creating forms:

Lots of promise, but there are better tools out there for collecting data from external sources. The MS Forms toolset and customizable is terrible.

Redditor

🔍 Did You Know? Over 25% of users abandon a form if it’s too long or confusing. That’s why smart form builders offer conditional logic—only showing what’s needed and keeping things snappy. 😎

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Meet ClickUp—The Best Alternative to Jotform and Microsoft Forms

Jotform and Microsoft Forms serve only one purpose—creating online forms. But if you need a tool that enables you to do more, try ClickUp.

The everything app for work, ClickUp, lets you create and manage forms, visualize data, and easily streamline lead generation, client onboarding, employee feedback, customer registrations, and other time-consuming tasks.

Here’s what this user has to say:

Forms and approval processes are very easy to implement and make handling inter-departmental requests much easier, saving time.

Tyler GuthrieDirector of Revenue Operations, Home Care Pulse

Now, let’s discuss some of its advanced features in depth. 

ClickUp’s one-up #1: ClickUp Forms

jotform vs mircosoft forms: Use ClickUp Forms to create high-quality online forms without coding
Use ClickUp Forms to create high-quality online forms without coding

Get over the Jotform vs. Microsoft Forms debate—check out ClickUp Forms!

ClickUp Forms is an AI-powered form builder that lets you create custom forms without any complex coding. Unlike other platforms, all your forms are centralized in ClickUp, so you never have to worry about losing data. This means you can:

  • Add fields, change layouts, and customize backgrounds— all without writing a single line of code
  • Store all form data in a central location for easy access and management
  • Create intelligent surveys, questionnaires, and feedback forms with built-in conditional logic that asks the right questions to the right users

Moreover, the tool’s intuitive user interface is a major pro. With clean navigation and beginner-friendly design, ClickUp Forms is easy to use, so even if you’ve never created a professional-quality form, trust Forms to keep that a secret. 

ClickUp’s one-up #2: ClickUp Automations

Automate repetitive form actions to derive faster results with ClickUp Automations
Automate repetitive form actions to derive faster results with ClickUp Automations

Form responses? Received! Now, it’s time to identify action items from the collected data, create and assign tasks to team members, and visualize their progress. 

Sounds too much? Let ClickUp Automations handle everything!

With over 100 pre-built automations, ClickUp Automations lets you eliminate repetitive tasks to streamline your workflow.

So, you can use it to:

  • Automatically assign tasks to the right team member based on form responses
  • Trigger status changes or due dates
  • Send notifications or emails when a form is filled
  • Add tags, priorities, or custom fields instantly

That’s not all—ClickUp also integrates with multiple tools and platforms, giving you the most seamless form data management experience ever!

ClickUp’s one-up #3: ClickUp Dashboards

jotform vs mircosoft forms: ClickUp Dashboards
Use ClickUp Dashboards to get a comprehensive view of your form responses in one place

Tracking form responses can be time-consuming and error-prone… unless you have ClickUp Dashboards.

With ClickUp Dashboards, you can effortlessly track multiple form responses and visualize key data points in real time, all within one platform. From List to Board View, choose from a range of versatile data visualization options to:

  • View and manage form data with ease
  • Track real-time insights without switching tools
  • Customize your view to suit your workflow

ClickUp’s one-up #4: ClickUp Brain

Form creation doesn’t have to be repetitive or overwhelming, especially with ClickUp Brain by your side.

ClickUp’s AI assistant helps you:

  • Draft clear and relevant form questions
  • Summarize large sets of responses instantly
  • Suggest next steps based on the data you collect

Whether building a feedback survey or processing onboarding inputs, ClickUp Brain streamlines the entire experience, making your forms smarter and more effective, without the manual legwork.

Streamline the entire experience, making forms smarter and more effective with ClickUp Brain
Streamline the entire experience, making forms smarter and more effective with ClickUp Brain

➡️ Read More: Top AI Form Builders

ClickUp’s one-up #5: ClickUp Templates

Create professional custom forms in no time with the ClickUp Form Template

Both Jotform and Microsoft Forms offer ready-made form templates for beginners. But the ClickUp Form Template takes the bar up a notch!

Say goodbye to messy data! This template keeps everything accurate and consistent by giving everyone the same easy-to-follow format. Thanks to handy pre-defined fields and options, you can skip the guesswork.

The best part? It’s built to align with industry regulations and best practices—no extra effort is required.

Here’s why you’ll love it:

  • Build forms with custom fields
  • Easily edit fields and add your criteria
  • Collect user responses from multiple platforms
  • Organize submissions for quick review
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Create the Best Online Forms With ClickUp!

Choosing the right form builder can make all the difference in how efficiently you collect, manage, and act on information.

Jotform and Microsoft Forms are two popular choices. Jotform stands out for its powerful functions and ease of use, making it ideal for those who want to create forms with flexibility and without coding.

On the other hand, Microsoft Forms is a great pick if security and budget are your top priorities, especially within the Microsoft ecosystem.

But if you want more than basic data gathering, look beyond Jotform or Microsoft Forms and consider ClickUp. It integrates seamlessly with tasks, workflows, and team collaboration, helping you capture inputs and turn them into action—all within a single workspace. Explore ClickUp today and transform your workflow—sign up for a free trial!

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