13 Best Workforce Management Software in 2025

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Remember the fable of a father asking his sons to break a bundle of sticks? Together, the sticks are unbreakable; individually, they snap with ease. The lesson? Teamwork and strong management are key for business.
But teamwork alone isn’t enough. Great teams still need smart management, and today, that’s nearly impossible without technology stepping in.
Wondering where to start? We’ve rounded up the 13 best workforce management software to help you with employee scheduling, absence management, productivity tracking, workforce safety, and everything else in between.
Here’s a quick rundown of the best workforce management software tools and what they excel at:
Understaffing. Disorganized resource allocation. Ballooning payroll costs. Compliance nightmares with labor laws.
These are all symptoms of poor workforce management.
🍪 But what does good workforce management look like?
In short, it’s the art and science of ensuring your employees are in the right place, at the right time, doing the right things while keeping everything cost-effective and efficient.
However, to get there, good workforce management needs:
📌 Example: Let’s take a typical scenario in the contact center industry—a call center handling hundreds of customer queries daily. Without effective workforce management, peak hours could see overwhelmed agents and long customer wait times, while off-peak hours might leave staff idle.
Would you like to reduce labor expenses and keep your top employees from eyeing the exit door? Well, that’s exactly what workforce management offers.
86% of an employee’s workplace satisfaction ties directly to their relationship with management.
✨ Summary: Great management = happy, productive teams.
Here are the benefits of using a good workforce management tool:
🧠 Did You Know: According to Deloitte, businesses with well-implemented workforce management solutions see up to a 20% improvement in employee satisfaction and a 15% reduction in staffing expenses.
Standalone WFM platforms deliver a $12.24 return for every dollar invested. That’s better ROI than your favorite coffee loyalty card.
However, to get the most out of your investment, go for workforce planning software with these must-have features.
Here are the 13 best workforce management tools designed to tackle everything from employee scheduling to performance monitoring (and make your lives easier.)
While it might look like HR is all about hiring people, their responsibilities go way beyond that—reducing recruitment costs, optimizing process efficiency, and tracking employee engagement.
HR also tackles challenges like mitigating race and gender bias, benchmarking performance metrics, and limiting unauthorized overtime.
With so many goals and metrics, any organization needs a planning and management tool that can keep up.
ClickUp takes this on effortlessly by blending task and project management with seamless communication and being the true everything app for work.
ClickUp for HR teams streamlines workforce management by centralizing employee data, tracking recruitment pipelines, and automating onboarding workflows—all in one platform.
With ClickUp Goals, you can set and track organizational objectives in numerical, monetary, true/false, or task formats. Combine targets from various teams into unified goals, assign deadlines, create scorecards, and share goals organization-wide with customizable access rights.
Once the goals are in place, ClickUp Views make tracking seamless. Customize 15+ views with fields like due date, priority, or task owner. For instance:
💡 Pro Tip: Using the ClickUp Employee Directory Template, you can keep all employee data up to date and parse it into different views for real-time insights on team structures and attendance.
Since we’re talking about tracking things, ClickUp Dashboards make monitoring results even simpler.

Generate real-time reports on metrics like employee performance, engagement, and hiring timelines, and showcase these insights in visually compelling presentations for stakeholders.
With over 50 cards customized to HR needs, dashboards can highlight key data points such as positions filled, time to hire, or team productivity.
A big part of HR operations is communication, and ClickUp’s collaborative tools make this simple.
With ClickUp Docs, you can centralize organizational policies, knowledge bases, and resources, updating and sharing them with customizable permissions. If you don’t want to create documentation from scratch, the ClickUp HR SOP Template can help structure your HR processes better, ensuring teams are aligned, and employees stay motivated.

ClickUp Whiteboards are another useful feature, perfect for creating mind maps (such as an org chart) or planning workflows (for hiring, onboarding, offboarding, etc.).
Finally, there’s ClickUp Brain, a context-aware AI designed to help you power through your to-do list. From drafting an employee rewards announcement to summarizing meeting notes into actionable tasks, ClickUp Brain pretty much works like a personal assistant.

☕ User’s review: ClickUp’s flexibility impressed a G2 reviewer, who now uses it to track everything from sales income and CRM tasks to personal to-dos like renewing passports.

Ever had to scramble to fix payroll errors right before payday or spend hours managing employee schedules across different systems? Add the challenge of global compliance, and you’re almost certainly headed towards administrative burnout.
That’s where Rippling steps in—combining payroll, HR, IT, and spend management in one platform.
Whether you’re managing shift schedules, global contractors, or employee training, Rippling’s integration of tools simplifies your day-to-day operations.
☕ User’s review: A Capterra review noted that Rippling’s ease of use and guided implementation made onboarding seamless, while its customization and automation features easily adapted to existing policies and processes.

If you are struggling with manual HR tasks like managing PTO, processing payroll, or onboarding new hires, BambooHR simplifies these challenges with an easy-to-use platform.
It centralizes your HR operations, from hiring to performance management, and is specifically designed for small to mid-sized businesses.
Also Read: Free Team Capacity Planning Templates

Managing a mobile workforce comes with unique challenges—missing clock-ins, lack of communication, and juggling shift replacements can throw off your entire schedule.
Connecteam is designed to address these issues by offering a centralized app that caters specifically to deskless teams.
Whether it’s time tracking, employee scheduling, or real-time communication, Connecteam ensures that everyone stays on the same page.
🧠 Did You Know: 74% of employees feel happier working remotely. Even more surprising, 50% of employees surveyed would take a pay cut to keep the option.
☕ User’s review: One G2 review from a growing commercial cleaning company shared that Connecteam has helped them save time and money. They appreciated the scheduling feature, which allows for quick updates sent directly to employees, reducing their reliance on tools like Google Sheets.

Managing schedules, tracking attendance, and ensuring operational efficiency can feel like an impossible balancing act, especially in fast-paced contact centers.
NICE’s workforce management solution simplifies these challenges by using AI to forecast demand, automate scheduling, and boost agent engagement.
NICE empowers contact center managers to maintain productivity, whether they’re coordinating multiple shifts or optimizing workforce efficiency.
💡 Pro Tip: Want to build a progressive HR department that drives meaningful change? Explore these SMART HR Goal Examples for Every Company.

Companies with a strong learning culture have double the employee retention rates.
90% of organizations now worry about retention, which is why tools like Workday HCM help greatly to drive learning-focused strategies by aligning talent with opportunities and addressing skill gaps proactively.
Designed for enterprise-level needs, it seamlessly handles everything from global payroll to talent development, and it is backed by AI and people analytics.
With an intuitive interface and over 600 integrations, Workday simplifies complex HR challenges.
☕ User’s review: A Reddit review highlighted Workday’s ability to customize processes for organizational needs, though its complexity can make troubleshooting challenging. As a benefits admin, they appreciated the ease of automation and rule adherence.
Companies with a global workforce face unique challenges, such as managing diverse regulatory requirements and addressing skill gaps effectively.
SAP SuccessFactors is designed to handle these complexities easily. It offers powerful tools for talent management, employee experience, and compliance in more than 100 countries.
Also Read: Best AI Tools for Human Resources

Mid-sized businesses often have to choose between affordability and advanced HR solutions. Paycor strikes this balance by offering cost-effective tools customized for organizations with 50-350 employees.
Its comprehensive HRIS suite supports payroll, talent acquisition, time tracking, and performance management, making it a versatile solution for managing the employee lifecycle.
💡 Pro Tip: Choose HR software solutions that centralize employee data management while offering robust self-service tools, organizational charts, and secure data protection.
Expanding globally often comes with compliance challenges, especially when managing remote teams.
Deel simplifies this process by offering an all-in-one platform for hiring, onboarding, and paying employees or contractors in over 150 countries.
Its AI-powered compliance tools and payroll system make it a good choice for companies with diverse, international workforces.
🍪 Bonus: Deel’s platform is highly scalable, with features like automated multi-currency payroll, customizable contracts tailored to local regulations, and Employer of Record (EOR) services. Thus, it is suitable for both small businesses and enterprises.

Does your organization employ between 350 and 10,000 employees? Then, you can rely on UKG Pro for its comprehensive HCM platform, which includes global payroll capabilities in over 160 countries.
Known for its holistic approach to HR and talent management, UKG Pro supports everything from recruiting to workforce analytics.
💡 Pro Tip: Effective human resource planning (HRP) starts with understanding your organization’s goals. Use workforce analytics to predict these needs.

Efficient scheduling can make or break shift-based workplaces, and When I Work stands out as a solution that prioritizes simplicity and collaboration.
From managing complex shift arrangements to empowering employees with self-service tools, this software perfectly fits industries such as hospitality, retail, healthcare, and more.
💡 Pro Tip: When setting up shifts in When I Work, use the Auto Scheduling feature to ensure efficient shift coverage while keeping labor costs within budget. Pair it with the platform’s labor forecasting tools to analyze peak hours and avoid overstaffing or understaffing.
☕ User’s review: A G2 review shared that When I Work has streamlined their organization, particularly by centralizing time-off requests and improving schedule management.

A common problem HRs face—just like other professionals—is endless scattered tasks across various tools and spreadsheets.
Zoho People addresses this challenge by offering an all-in-one platform that centralizes HR operations, simplifies workflows, and puts employee experience at the forefront. From time tracking to performance management, this tool is built to empower HR teams to adapt quickly and focus on strategic growth.
📮 ClickUp Insight: 83% of knowledge workers rely primarily on email and chat for team communication. However, nearly 60% of their workday is lost switching between these tools and searching for information.
With an everything app for work like ClickUp, your project management, messaging, emails, and chats all converge in one place! It’s time to centralize and energize!
🧠 Did You Know: Zoho People features customizable accessibility personas to support users with vision, hearing, or mobility impairments—making it one of the few HR platforms prioritizing inclusivity.

Struggling to manually track employee time across projects, tasks, and locations while ensuring compliance with global labor laws?
Replicon offers a solution for businesses with advanced time-tracking features, workforce management, and compliance needs.
With AI-powered features like ZeroTime and CloudClock, Replicon automates time capture and simplifies reporting. Thus, managing projects, costs, and regulations from a single platform is easier.
At Pigment, ClickUp transformed the onboarding process, achieving an 88% boost in efficiency—empowering employees to hit the ground running and deliver results faster.
Their Head of Global Business Development, Alexis Valentin, highlighted how ClickUp’s external collaboration capabilities slashed resolution times from three days to just a few hours.
None of our existing tools were user-friendly for task management. ClickUp provided a powerful alternative that was both simple, flexible, and pleasant to use.
This is a significant milestone for ClickUp and a testament to its features—goal-tracking, customizable views, and seamless collaboration tools. Whether you’re chasing productivity, tackling HR challenges, or optimizing team workflows, ClickUp’s features deliver powerful results.
Ready to reshape the reality of your workforce management? Sign up on ClickUp now and take the first step toward smarter, happier, and more productive teams!
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