13 Best Digital Workplace Communication Tools in 2025

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The problem isn’t too little communication—it’s the wrong kind. 

Remote and hybrid teams are more connected than ever, but constant pings, scattered channels, and endless meetings don’t mean people are aligned. They just mean everyone’s exhausted.

The real challenge isn’t staying in touch—it’s staying clear.

Without the right tools, updates get buried, decisions stall, and collaboration turns into crossed wires.

In this guide, we’ll explore the ten best digital communication tools built for modern teams—ones that support async work, streamline conversations, and help you get more done with fewer interruptions.

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What Should You Look for in Digital Workplace Communication Tools?

Choosing the correct digital communication tools can improve your organization’s collaboration, cooperation, and efficiency. Here are the essential features to consider.

  • Real-time communication: Look for digital communication tools that include instant messaging and asynchronous video communication to allow for flexible contact among team members
  • Task management: Search for digital communication tools with features that will enable you to assign tasks, create deadlines, and track progress
  • Mobile and desktop access: Choose digital communication tools that are accessible on all devices so team members can stay engaged in the office or on the move
  • Integration capabilities: Select a tool with effective communication technology to integrate with all the different applications your team uses, like project management platforms
  • Security and compliance: Go for digital communications tools that have effective security measures, such as data encryption and regulatory compliance, to protect sensitive information
  • User-friendly interface: Pick a digital communication tool for your workplace with an intuitive design. This allows team members to embrace the product easily, reducing training time and increasing overall efficiency

🎥 Want your team to communicate better, faster, no matter where everyone is? This video walks you through 7 apps built for exactly that—features that help cut noise, keep discussion focused, and streamline how people share, meet, and collaborate.

📮 ClickUp Insight: 83% of knowledge workers rely primarily on email and chat for team communication. However, nearly 60% of their workday is lost switching between these tools and searching for information. With an everything app for work like ClickUp, your project management, messaging, emails, and chats converge in one place! It’s time to centralize and energize!

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Best Digital Workplace Communication Tools at a Glance

ToolBest forKey featuresPricing
ClickUpAll-in-one collaboration and project management
Team size: Ideal for teams needing a versatile tool for managing projects alongside communication
Chat, Docs, Whiteboards, Clips, AI-powered Notetaker, Task management, real-time collaborationFree forever; Customization available for enterprises
SlackReal-time messaging and team conversations
Team size: Ideal for teams looking for a messaging-focused communication platform
Channels for topics, file sharing, voice/video calls, app integrations, and workflow automationFree; Starts at $8.75/month per user
Microsoft TeamsVideo meetings and Microsoft 365 integration
Team size: Teams needing Microsoft integration with chat, video, and document collaboration
Seamless Microsoft 365 integration, meeting tools, file sharing, threaded conversationsFree; Starts at $4/month per user
ZoomHigh-quality video conferencing and webinars
Team size: Ideal for teams needing reliable video communication and webinars
Video calls, screen sharing, breakout rooms, chat, integrations with other appsFree; Starts at $15.99/month per user
Google WorkspaceCloud-based productivity and document collaboration
Team size: Ideal for teams embedded in the Google ecosystem
Gmail, Docs, Drive, Meet, Chat, Calendar, real-time collaboration, cloud storageBusiness Starter: $8.40/month per user
ChantySimple team chat with built-in task management
Team size: Small teams needing a simple communication tool with task management
Team chat, task management, video/audio calls, file sharing, Kanban boardFree; Starts at $4/month per user
MattermostSelf-hosted communication with developer-focused tools
Team size: Ideal for teams needing secure, self-hosted communication
Self-hosted or private cloud deployment, encrypted messaging, DevOps integrationsFree; Starts at $10/month per user
FlockFast messaging and lightweight team collaboration
Team size: Ideal for small to mid-sized teams needing quick, efficient communication
Team chat, file sharing, video conferencing, task management, remindersFree; Starts at $6/month per user
RyverCombining chat, tasks, and workflow automation
Team size: Teams needing chat and task management in one platform
Team chat, task management, workflow automation, file sharingStarts at $4/month per user
JiraAgile project management and issue tracking
Team size: Ideal for agile software development teams
Issue tracking, project management, agile workflows, integrations with Slack, GitHub, and moreFree; Starts at $8.60/month per user
DropboxSecure file storage and easy sharing
Team size: Teams needing secure file sharing and versioning
File sharing, synchronization, file version history, Dropbox Paper for document collaborationStarts at $11.99/month
Microsoft Office 365Enterprise productivity with office apps
Team size: Ideal for teams already embedded in the Microsoft ecosystem
Word, Excel, PowerPoint, Teams, OneDrive, email, cloud storageBusiness Basic: $7.20/month per user
* Please check the tool’s website for the latest pricing.
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The Best Digital Workplace Communication Tools

How we review software at ClickUp

Our editorial team follows a transparent, research-backed, and vendor-neutral process, so you can trust that our recommendations are based on real product value.

Here’s a detailed rundown of how we review software at ClickUp.

With so many tools available, picking the correct one might be difficult. To help you decide, we’ve compiled a list of the best remote and hybrid workplace communication tools.

1. ClickUp (Best for all-in-one collaboration and project management)

ClickUp, the everything app for work, is a comprehensive productivity platform that centralizes your team’s work, serving as collaboration and project management software. It includes many functions to meet various communication and organizational requirements.

digital communication tools in the workplace: Collaborate instantly by turning conversations into actionable tasks in ClickUp Chat
Collaborate instantly by turning conversations into actionable tasks in ClickUp Chat

ClickUp Chat brings conversations right into your workflow—literally. Instead of bouncing between a messaging app and a task manager, teams can talk, plan, and take action without ever switching tabs.

You can set up team—or topic-based channels, send quick direct messages, and instantly convert a message into a task when something needs follow-up. There’s also a ‘Posts’ feature for more structured updates (like announcements or summaries) and smart tagging so nothing slips past your team.

What stands out is how well ClickUp Chat connects with the rest of the platform:
– Threads can be synced directly with tasks for context
– You can mark messages for follow-up (so action items don’t get buried)
– ClickUp AI can summarize chats and turn discussions into tasks or next steps

For hybrid or remote teams that need a single source of truth for conversations and project progress, ClickUp Chat is a smart choice—especially if you’re already using ClickUp for work management.

Collaborate on documents in real time with ClickUp Docs
ClickUp Docs real-time collaboration

ClickUp Docs provides a collaborative environment for document creation, sharing, and editing in real time. Create wikis, knowledge bases, and project documents with advanced formatting choices such as embedded bookmarks and tables.

Documents in ClickUp aren’t siloed—they connect directly to tasks, so key details are always at your team’s fingertips. With the Docs Hub, you can instantly tag teammates, search, sort, and filter records, keeping everything organized and accessible.

Need quick formatting? Add bookmarks, tables, or rich text. Want faster output? Use ClickUp AI to summarize or rewrite on the spot.

No more disconnected docs—everything lives where your work happens.

Digital Communication Tools in the Workplace: Visualize ideas and turn them into tasks instantly with ClickUp Whiteboards
Visualize ideas and turn them into tasks instantly with ClickUp Whiteboards

ClickUp Whiteboards create a virtual canvas for brainstorming and visual communication. Real-time collaboration allows teams to sketch ideas, construct flowcharts, and visualize workflows.

ClickUp Whiteboards are integrated with tasks and documents, allowing you to turn ideas into actionable activities from the canvas. This seamless connection between inspiration and execution keeps initiatives on track.

Learn how to use ClickUp Whiteboards:

Record and share quick screen videos with ClickUp Clips
Record and share quick screen videos with ClickUp Clips

ClickUp Clips allows users to easily make and share screen recordings. This is extremely helpful for providing detailed explanations, giving feedback, and recording processes. ClickUp Clips also integrates with tasks, documents, and chats.

The best part? ClickUp Clips can be automatically labeled, transcribed, and summarized using AI, making them more searchable and accessible. They ensure that visual information is accessible where it is most needed.

And if you do need a meeting?

…Meet ClickUp AI Notetaker.

This AI-powered assistant joins your Zoom, Google Meet, or Teams calls, automatically records the session, and delivers a full transcript, summary, and action items—straight into a ClickUp Doc. Everything stays connected to your workflow, so nothing gets lost in post-meeting chaos.

Digital Communication Tools in the Workplace: Organize, prioritize, and track every task with ClickUp Tasks
Organize, prioritize, and track every task with ClickUp Tasks

At its core, ClickUp shines at task management with ClickUp Tasks by providing customizable tasks that are easily adjusted to any workflow. Assign tasks, define priorities, set deadlines, and check progress in various views, including List, Board, and Calendar.

To enhance organization and efficiency, the platform offers over 35 ClickApps, including Automations, Sprint Points, and Custom Fields.

Here’s a rundown on how to set up your first task on ClickUp:

Use ClickUp Brain to generate email responses
Use ClickUp Brain to generate email responses

ClickUp Brain is your built-in AI assistant that works across tasks, documents, conversations, and project spaces to help your team operate more efficiently and intelligently. It can generate content instantly, including meeting notes, task descriptions, and project briefs, saving you time on repetitive writing.

Summarize extensive comment threads, extract action items, or answer queries based on your workspace’s existing documentation and tasks.

🎁 Bonus: You can also use ClickUp Brain to create structured internal communication audit checklists. Here’s an example:

Digital Communication Tools in the Workplace: An internal communication audit checklist example created by ClickUp Brain
An internal communication audit checklist example created by ClickUp Brain

To improve employee engagement and make workplace communication more structured and scalable, ClickUp offers communication plan templates that eliminate guesswork. Templates like the ClickUp Internal Communications Template and the ClickUp Communication Plan Template will help you get started quickly and stay focused.

ClickUp best features

  • Collaborate in real-time to discuss updates, ask questions, and make quick decisions
  • Create and share editable ClickUp Docs with the entire team
  • Organize your work using fully customizable tasks, timelines, and views
  • Write faster and smarter with AI-powered assistance through ClickUp Brain
  • Assign and track tasks directly from within ClickUp Chat threads

ClickUp limitations

  • The broad feature set may take time to learn, but it quickly pays off with flexibility and control

ClickUp pricing

free forever
Best for personal use
Free Free
Key Features:
60MB Storage
Unlimited Tasks
Unlimited Free Plan Members
unlimited
Best for small teams
$7 $10
per user per month
Everything in Free Forever plus:
Unlimited Storage
Unlimited Folders and Spaces
Unlimited Integrations
business
Best for mid-sized teams
$12 $19
per user per month
Everything in Unlimited, plus:
Google SSO
Unlimited Teams
Unlimited Message History
enterprise
Best for many large teams
Get a custom demo and see how ClickUp aligns with your goals.
Everything in Business, plus:
White Labeling
Conditional Logic in Forms
Subtasks in Multiple Lists
* Prices when billed annually
The world's most complete work AI, starting at $9 per month
ClickUp Brain is a no Brainer. One AI to manage your work, at a fraction of the cost.
Try for free

ClickUp ratings and reviews

  • G2: 4.7/5 (10,000+ reviews)
  • Capterra: 4.6/5 (4,000+ reviews)

What are real-life users saying about ClickUp?

We use ClickUp to manage and track our social and digital media content creation pipeline. This allows us to see the status of each content piece (in progress, needs edits, scheduled, etc.) along with who is the lead designer. It also eliminates all the back-and-forth email communication as the comments section for each task can be used to deliberate and delegate tasks/next steps (serving the need for tracking and following up on our content creation cycle).

Sid BablaWellbeing Program Coordinator, Dartmouth College – Student Wellness Center

2. Slack (Best for real-time messaging and team conversations)

Slack: Best for real-time messaging and team conversations
via Slack

Slack is a popular team communication application that consolidates conversations, tools, and files into a single location. Its user-friendly interface helps teams build channels for specific projects or subjects, promoting structured and transparent interactions.

However, Slack is more than an asynchronous communication tool; it also supports digital communication channels such as voice calls, video conferencing, and file sharing. Plus, it connects with over 2,500 applications, simplifying workflows and reducing the need to switch tools.

Slack best features

  • Organize conversations with dedicated channels for projects, departments, or company news​
  • Integrate with apps including Google Drive, Trello, and Dropbox
  • Enhance communication through voice and video calls​
  • Automate tasks using the Workflow Builder to create custom workflows

Slack limitations

  • High activity levels can cause frequent notifications, which may be distracting
  • Premium plans may be expensive for larger teams

Slack pricing

  • Free
  • Pro: $8.75/month per user
  • Business+: $15/month per user
  • Enterprise Grid: Custom pricing

Slack ratings and reviews

  • G2: 4.5/5 (34,000+ reviews)
  • Capterra: 4.7/5 (23,000+ reviews)

Here’s what a Capterra user had to say about Slack:

With Slack workspace, it’s simple to organize team conversations around specific projects and topics. It’s simple to create group chats with Slack, where teams can chat and discuss specific topics and projects. Slack provides an excellent search functionality that enables ease to filter and find team conversations, channels, and files. Ease of integration with many third-party apps. Slack has an incredibly intuitive and user-friendly interface.

3. Microsoft Teams (Best for video meetings and Microsoft 365 integration)

Microsoft Teams is a video conferencing software that combines chat, video meetings, and file storage in a single workspace. It is intended to improve asynchronous work. With threaded conversations, integrated file sharing via OneDrive, and the ability to create dedicated channels for departments or projects, Teams has become essential for businesses aiming to reduce silos and improve engagement.

The system encourages coordinated conversations and resource sharing. It works smoothly with Microsoft 365 apps such as Word, Excel, and PowerPoint, allowing real-time collaboration.

Microsoft Teams best features

  • Host virtual meetings with up to 300 participants
  • Set up teams and channels to organize communication by topic or function
  • Customize your workspace by adding notes, websites, and third-party apps
  • Enhance internal communication with mentions, threaded conversations, and activity feeds

Microsoft Teams limitations

  • The application is demanding on system resources
  • Certain features and integrations require a paid subscription

Microsoft Teams pricing

  • Microsoft Teams Free
  • Microsoft 365 Personal: $9.99/month
  • Microsoft 365 Family: $12.99/month
  • Microsoft Teams Essentials: $4/month per user (billed annually)
  • Microsoft 365 Business Basic: $6/month per user (billed annually)
  • Microsoft 365 Business Standard: $12.50/month per user (billed annually)

Microsoft Teams ratings and reviews

  • G2: 4.4/5 (15,000+ reviews)
  • Capterra: 4.5/5 (9,000+ reviews)

Here’s what a G2 user has to say about Microsoft Teams:

Microsoft Teams assists people to do their jobs effectively together even while being distanced, through incorporating group chat, video calling, and file sharing. It seamlessly integrates various Microsoft 365 apps, such as OneDrive, Outlook, and SharePoint. Users can conduct various team channels for effective project management. It is more user-friendly and easy to work with. It comes in handy during meetings, seminars, and other.

4. Zoom (Best for high-quality video conferencing and webinars)

Zoom: Best for high-quality video conferencing and webinars
via Zoom

Zoom is a popular enterprise communication tool known for its high-quality audio and video features, which enable virtual meetings and webinars. It has a user-friendly interface and supports various features, including screen sharing, breakout rooms, and real-time chat, which make it suited for enterprises of all sizes.

Zoom’s integrations with third-party apps (like CRMs and calendars) make it versatile across industries. Its integrations with CRMs, calendars, and project tools make it a flexible solution for organizations of all sizes looking to enhance digital communication.

Zoom best features

  • Host large meetings and webinars with support for up to 1,000 participants
  • Use breakout rooms to host smaller group discussions within larger meetings
  • Message, schedule, and share meeting content within one app through Zoom Chat and Zoom Calendar, adding context to calls
  • Record meetings to avoid miscommunication or for those unable to attend live sessions

Zoom limitations

  • The free version limits meetings to 40 minutes
  • It may potentially affect performance on lower-end devices

Zoom pricing

  • Basic: Free
  • Pro: $15.99/month per user
  • Business: $21.99/month per user

Zoom ratings and reviews

  • G2: 4.5/5 (56,000+ reviews)
  • Capterra: 4.6/5 (14,000+ reviews)

🔎 Did You Know? Miscommunication costs US businesses $1.2 trillion annually, emphasizing the need for effective communication tools and methods.

5. Google Workspace (Best for cloud-based productivity and document collaboration)

Digital Communication Tools in the Workplace: Google Workspace: Best for cloud-based productivity and document collaboration
via Google

Google Workspace (formerly G Suite) is an integrated set of cloud-based productivity and collaboration applications created by Google. It remains a go-to digital communication suite for teams looking to collaborate in real time across emails, chats, documents, and video calls.

With Gmail, Google Drive, Google Meet, and Google Chat all tightly integrated, teams work on shared documents, leave comments, and conduct meetings without ever leaving the ecosystem. Thus, real-time collaboration allows several users to collaborate on documents and projects simultaneously from anywhere. It also provides a shared, cloud-based environment where teams co-edit files, schedule meetings, and store assets.

Google Workspace best features

  • Access administrative controls and secure cloud storage services
  • Integrate with thousands of other apps via Google Workspace Marketplace
  • Manage user permissions and security settings at an organizational level
  • Use AI-powered features like automated email responses and smart suggestions

Google Workspace limitations

  • While some applications have offline modes, full functionality requires an internet connection
  • It becomes costly as teams scale up with advanced storage and features

Google Workspace pricing

  • Business Starter: $8.40/month per user
  • Business Standard: $16.80/month per user
  • Business Plus: $26.40/month per user
  • Enterprise: Custom pricing

Google Workspace ratings and reviews

  • G2: 4.6/5 (42,000+ reviews)
  • Capterra: 4.7/5 (17,000+ reviews)

6. Chanty (Best for simple team chat with built-in task management)

Chanty: Best for simple team chat with built-in task management
via Chanty

Chanty is a lightweight yet efficient communication tool for teams looking to simplify their daily interactions. Combining messaging with task collaboration, Chanty allows you to turn any message into an actionable task, assign it, and track it all within the app.

Moreover, Chanty’s Teambook feature consolidates tasks, chats, and files into a centralized hub, making information more accessible. The intuitive interface and quick setup make it one of the more accessible digital communication platforms, especially for those transitioning from email-heavy workflows to real-time conversation tools.

Chanty best features

  • Promote team communication through public and private conversations
  • Organize digital communication using topic-based threads and folders
  • Conduct audio and video calls with screen sharing capabilities to align with team members and their meeting cadence
  • Use the built-in Kanban board for managing team tasks visually

Chanty limitations

  • Limited integrations compared to more established platforms
  • Lacks advanced security features for enterprise-grade deployments

Chanty pricing

  • Free
  • Business: $4/month per user
  • Enterprise: Custom pricing

Chanty ratings and reviews

  • G2: 4.5/5 (45+ reviews)
  • Capterra: 4.7/5 (30+ reviews)

Here’s what a G2 user had to say about using Chanty:

Chanty offers fast messaging and stable audio/video calls, which have significantly improved our team’s communication. Scheduled messages help manage conversations across time zones and keep teams organized. It’s also nice to have (a) Kanban task manager right in the app and track work progress easier. I really like how role management works here since it keeps the process easy and secure.

7. Mattermost (Best for self-hosted communication with developer-focused tools)

Mattermost is an open-source, self-hosted collaboration platform that offers enterprises secure and adaptable internal communications solutions. Unlike cloud-based messaging platforms, Mattermost offers on-premise deployment, allowing companies to host their internal messaging system with complete autonomy.

Ideally suited for industries with stringent compliance requirements, such as healthcare, finance, and government, this platform supports threaded conversations, file sharing, and custom integrations. As a result, it mirrors the functionality of modern messaging apps while ensuring your data stays private.

Mattermost best features

  • Deploy on-premise or in a private cloud for full data control
  • Enable encrypted messaging with granular access settings
  • Integrate with DevOps tools like Jira, GitHub, and Jenkins
  • Boost internal communication through organized channels and direct messaging

Mattermost limitations

  • Self-hosting requires dedicated infrastructure and technical expertise
  • The free self-hosted version has limitations on the number of users and message history

Mattermost pricing

  • Free
  • Professional: $10/month per user (billed annually)
  • Enterprise: Custom pricing 

Mattermost ratings and reviews

  • G2: 4.3/5 (330+ reviews)
  • Capterra: 4.4/5 (160+ reviews)

Here’s what a Capterra user had to say about using Mattermost:

We prefer Mattermost for real-time messaging within the team. The biggest reason why it is preferred is that it can be used internally. It is secure, successful in instant messaging; notifications arrive on time. Sometimes there is a problem with file sharing.

8. Flock (Best for fast messaging and lightweight team collaboration)

Flock: Best for fast messaging and lightweight team collaboration
via Flock

Flock is a team communication application designed to help teams work quickly and stay focused. Its clean interface and intuitive style make it simple to get started. With built-in video conferencing, project management, and file sharing, Flock eliminates switching between different tools.

The platform is especially useful for remote teams needing centralized communication and quick access to essential features like project discussions, file sharing, and reminders. Moreover, its real-time alerts and quick message delivery ensure nothing is overlooked, even in busy workplaces.

Flock best features

  • Integrate Flock with Google Drive, Trello, and over 60 other apps to keep all your digital communication aligned
  • Use productivity features like polls and reminders during discussions
  • Manage tasks efficiently by creating to-do lists, assigning tasks, and setting due dates
  • Pin important messages and files for easy reference

Flock limitations

  • Group video calls are limited to 20 participants
  • Without message threading, keeping track of specific discussions becomes difficult

Flock pricing

  • Starter: Free
  • Pro: $6/month per user
  • Enterprise: Custom pricing

Flock ratings and reviews

  • G2: 4.4/5 (270+ reviews)
  • Capterra: 4.5/5 (340+ reviews)

9. Ryver (Best for combining chat, tasks, and workflow automation)

Digital Communication Tools in the Workplace: Ryver: Best for combining chat, tasks, and workflow automation
via Ryver

Ryver is a team collaboration platform that combines group messaging, task management, and workflow automation in one application. Ryver’s capabilities include team chat, file sharing, and voice/video calls, and its functionalities are intended to simplify collaboration and increase productivity.

Built-in workflow automation and support for unlimited chat topics make Ryver suitable for fast-paced teams or small businesses managing multiple projects. It also features robust admin controls and integrations with digital tools like Dropbox, Google Drive, and Zapier.

Ryver best features

  • Centralize team communication by creating open forums and private teams
  • Switch between chat and kanban-style task tracking without leaving the app
  • Organize conversations into forums for long-term reference
  • Automate processes using Zapier and custom workflows

Ryver limitations

  • Voice and video calls support only up to five participants
  • Ryver does not offer a free version

Ryver pricing

  • Free trial available
  • Starter: $69/month
  • Standard: $129/month
  • Medium Pack: $4/month per user
  • Enterprise: Custom pricing

Ryver ratings and reviews

  • G2: 4.4/5 (150+ reviews)
  • Capterra: 4.4/5 (40+ reviews)

💡 Pro Tip: Workplace misunderstandings often slow down productivity. Here are five tips on how to avoid workplace miscommunication to boost team clarity:

  • Establish clear guidelines and communication protocols for everyone to follow, ensuring messages land as intended 🎯
  • Focus, paraphrase, and ask clarifying questions to capture the real intent behind their words 👂
  • Encourage open-ended questions and discourage assumptions to address ambiguities proactively 🤔
  • Clearly define goals and responsibilities, and match your message to the right platform 💬
  • Centralize conversations, share documents, and track progress to eliminate information silos 💻

10. Jira (Best for Agile project management and issue tracking)

While Jira is primarily known as a project and issue tracker for software teams, its communication capabilities shouldn’t be overlooked. Through comments, @mentions, and integrations with chat tools like Slack or Microsoft Teams, Jira becomes a central hub for collaboration around bug fixes, new features, and sprint planning.

Developed by Atlassian, this tool’s advanced reporting, automation rules, and custom workflows help teams stay aligned on priorities without losing visibility. Additionally, Jira’s ecosystem includes Confluence for documentation, adding another layer of transparent team communication to keep everyone on the same page.

Jira best features

  • Plan and track projects effectively with customizable Scrum and Kanban boards
  • Customize dashboards and workflows to fit your team’s process
  • Utilize advanced reporting and analytics to gain insights into team performance and potential bottlenecks
  • Integrate with version control and CI/CD tools for seamless DevOps

Jira limitations

  • Jira’s capabilities and customization choices may be intimidating for new users
  • Might be best suited only for teams following agile or scrum methodologies

Jira pricing

  • Free
  • Standard: Up to $8.60/month per user
  • Premium: Up to $17/month per user
  • Enterprise: Custom pricing

Jira ratings and reviews

  • G2: 4.3/5 (6,000+ reviews)
  • Capterra: 4.4/5 (15,000+ reviews)

Here’s what a Capterra user had to say about using Jira:

Jira has an intuitive interface, making it easy to use for users of all levels. Very easy to assign tasks, create timelines, and track. The Kanban board feature helps to visualize tasks. Allows cross-team collaboration, making it effective when working on a project. Offers multiple connections with 3rd party apps.

11. Dropbox (Best for secure file storage and easy sharing)

Dropbox has evolved from a simple cloud storage service into a collaborative workspace where teams share files, leave comments, and manage versions. It has a user-friendly interface and connects with various third-party programs, while its Paper tool adds a layer of real-time document editing and communication.

Create shared folders for ongoing projects, restrict access by role, and effortlessly sync large media files. Integrating digital communication apps like Slack and Zoom lets you connect conversations with content.

Dropbox best features

  • Access files anywhere with automatic synchronization across devices​
  • Share files by generating shareable links or inviting collaborators
  • Recover previous versions of files and restore deleted items within a specified period​​
  • Comment directly on shared files to keep discussions contextual

Dropbox limitations

  • Offers limited messaging capabilities outside of file discussions
  • Advanced collaboration tools are mainly in Dropbox Paper, which has adoption barriers

Dropbox pricing

  • Plus: $11.99/month
  • Essentials: $19.99/month
  • Business: $18/month per user
  • Business Plus: $30/month per user

Dropbox ratings and reviews

  • G2: 4.4/5 (28,000+ reviews)
  • Capterra: 4.5/5 (21,000+ reviews)

Here’s what a G2 user had to say about using Dropbox:

The easy way you can work sharing files you are working, and having the most recent changes, for example for design blueprints, this make our work more productive and organize since we don’t have way too much files that we can get confuse about which one is the most recent one, sharing design books so easy access everywhere, really helps a lot.

12. Microsoft 365 (Best for enterprise productivity with Office apps)

Microsoft 365 provides a fully integrated suite that covers emails (Outlook), document editing (Word, Excel, PowerPoint), messaging (Teams), and scheduling (Outlook Calendar). For enterprises already embedded in the Microsoft ecosystem, it’s an ideal all-in-one platform for external client communication and internal team communication.

Teams enables video conferencing, threaded chat, file collaboration, and even integration with third-party apps. With SharePoint and OneDrive, Microsoft 365 makes collaborating securely across departments and time zones easy.

Microsoft 365 best features

  • Easily access applications, including Word, Excel, PowerPoint, and Outlook
  • Collaborate in real-time with colleagues using cloud-based tools
  • Store and share files securely with 1 TB of OneDrive cloud storage per user
  • Share files securely using OneDrive and set granular permissions

Microsoft 365 limitations

  • Resource-heavy on older devices and requires high recurring payments
  • Optimal functionality and collaboration require a stable internet connection

Microsoft 365 pricing

  • Microsoft 365 Business Basic: $7.20/month per user
  • Microsoft 365 Apps for Business: $9.90/month per user
  • Microsoft 365 Business Standard: $15/month per user
  • Microsoft 365 Business Premium: $26.40/month per user

Microsoft 365 ratings and reviews

  • G2: 4.6/5 (5,000+ reviews)
  • Capterra: 4.6/5 (13,000+ reviews)

🧠 Fun Fact: Email is the most popular workplace communication medium, with 52.2% of employees using it at least once every week.

13. SharePoint (Best for document management and intranet portals)

SharePoint is Microsoft’s collaboration platform to help organizations manage internal content, build intranets, and share knowledge. It’s best for teams that need structured access to documents, announcements, and internal communications in a central place.

With powerful customization and tight integration with Microsoft 365, SharePoint helps large organizations keep everyone aligned. Plus, the built-in permissions management ensures that important information is only available to authorized users.

SharePoint best features

  • Create custom intranet pages with dynamic content and workflows
  • Customize team sites to reflect specific project needs or organizational branding​
  • Control access to sensitive information with role-based permissions
  • Utilize advanced search capabilities to locate documents, people, and information quickly

SharePoint limitations

  • Configuring SharePoint to fulfill specific organizational requirements is complex
  • Individual file uploads are limited to 15 GB

SharePoint pricing

  • SharePoint (Plan 1): $5/month per user (billed annually)
  • Microsoft 365 Business Standard: $12.50/month per user (billed annually)
  • Microsoft 365 Copilot: $30/month per user (billed annually)

SharePoint ratings and reviews

  • G2: 4/5 (8,000+ reviews)
  • Capterra: 4.3/5 (5,000+ reviews)

🎁 More digital communication tools in the workplace

  • Asana (Best for structured project management and task delegation)
  • Airtable (Best for flexible database management and collaborative spreadsheets)
  • Discord (Best for community building and informal team communication)
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Your team’s size, work style, and collaboration requirements determine the ideal digital workplace communication solution. Platforms like Slack and Microsoft Teams excel in real-time messaging and meeting capabilities, whereas Zoom and Google Workspace provide dependable virtual meetings and document collaboration.

However, if you’re looking for an all-in-one platform that offers more than messaging—including chat, documents, whiteboards, task management, and even AI-powered assistance—ClickUp is difficult to top. Its communication and project management tools allow teams to stay aligned, productive, and focused—all in one spot.

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