10 hours and 43 minutes. That’s how long a Zappos customer loyalty team member once spent on a single call with a customer.
But what was the conversation about? It was a deep dive into life in Las Vegas. And here’s the important note: at the end of that nearly 11-hour call, the customer placed an order.
This incident is especially impressive because it demonstrates that dedicated customer service can help you achieve your business goals while building long-term, fruitful relationships. This is exactly why CRM call center systems hold so much value across industries.
So, how can call centers tap into this power? Let’s compare the best contact center CRM software for your business.
⏰ 60-Second Summary
Here’s our pick for the top 13 call center customer relationship management (CRM) solutions:
- ClickUp (Best for CRM workflows and managing client relationships)
- HubSpot (Best for seamless CRM integration in small call centers)
- Zendesk (Best for AI-powered call management and omnichannel support)
- Freshdesk (Best for omnichannel support and helpdesk automation)
- Zoho CRM (Best for customer data consolidation and real-time call tracking)
- Five9 (Best for cloud-based call centers with seamless CRM integration)
- Aircall.io (Best for multi-channel communication and seamless CRM integration)
- Dialpad (Best for AI-driven call transcription and real-time assistance)
- Nextiva (Best for built-in CRM functionality in a call center platform)
- CloudTalk (Best for AI-powered call management and CRM automation)
- Talkdesk (Best for AI-driven automation and omnichannel customer interactions)
- Avaya (Best for multi-channel CRM integration and real-time customer insights)
- EngageBay (Best for startups and small businesses needing an all-in-one CRM and call center solution)
13 Best CRM Call Center Software for Seamless Customer Support
- What Should You Look for in Call Center CRMs?
- The 13 Best Call Center CRM Software
- 1. ClickUp (Best for CRM workflows and managing client relationships)
- 2. HubSpot (Best for seamless CRM integration in small call centers)
- 3. Zendesk (Best for AI-powered call management and omnichannel support)
- 4. Freshdesk (Best for omnichannel support and helpdesk automation)
- 5. Zoho CRM (Best for customer data consolidation and real-time call tracking)
- 5. Five9 (Best for AI-powered cloud-based contact centers)
- 7. Aircall.io (Best for multi-channel communication and seamless CRM integration)
- 8. Dialpad (Best for AI-driven call transcription and real-time assistance)
- 9. Nextiva (Best for built-in CRM functionality in a call center platform)
- 10. CloudTalk (Best for AI-powered call management and CRM automation)
- 11. Talkdesk (Best for AI-driven automation and omnichannel customer interactions)
- 12. Avaya (Best for multi-channel CRM integration and real-time customer insights)
- 13. EngageBay (Best for SMBs needing an all-in-one CRM and call center solution)
- Additional Helpful Software
Summarize this article for me pleaseWhat Should You Look for in Call Center CRMs?
In 2005, Jeff Bezos paired unlimited shipping with faster deliveries, and suddenly, online shopping had a new gold standard. Or, as Amazon likes to call it, customer obsession.
And that’s what it takes to succeed today—100% dedication to keeping customers happy.
CRMs for call centers are pushing this agenda—helping businesses bridge communication gaps and deliver seamless service. The software gives agents a centralized platform that allows instant access to customer data, making interactions smoother and more effective.
Here’s a checklist for all the features your call center CRM system should ideally have:
- Seamless CRM integration: Connect with tools like ad platforms and more to unify business operations
- Multi-device support: Ensure smooth workflow with an easy-to-sync desktop application
- Omnichannel support: Manage everything from one platform with easy application integration
- Performance tracking: Enable managers to monitor call center operations and track calls
- Comprehensive customer history: Provide agents with customer records for personalized service
- IVR integration: Automate routine inquiries to save time and manpower
- Intelligent call routing: Assign calls based on agent availability and expertise
- Missed call and voicemail tracking: Automatically log missed calls and voicemails, assigning them to the right agent
- Real-time and historical reporting: Track metrics like average call time, wait time, and more
📌 Example: The power of customer obsession is also something Unilever excels at. The global consumer goods manufacturer uses call center CRM systems to gather real-time customer insights across multiple channels, personalize marketing campaigns, and segment customers based on their needs.
Also Read: How to choose a CRM system for your business
Summarize this article for me pleaseThe 13 Best Call Center CRM Software
No matter how much we preach about the value of dedicating hours to a single customer, the reality of the situation is that call center agents are dealing with five tasks at once. Spending half a shift on one call just isn’t an option.
That’s where a call center CRM system steps in.
Whether you’re a customer service agent, executive, or manager, there’s a CRM solution suited to all your requirements. Here’s our pick for the 13 best call center CRM software:
1. ClickUp (Best for CRM workflows and managing client relationships)
ClickUp is the everything app for work that combines project management, knowledge, and chat. With ClickUp, you can combine task management, collaboration, automation, and reporting in one place—ensuring you can skip using multiple tools to get the same benefits.
To demonstrate the impact, let’s go through what happens when you step into ClickUp’s workspace. First off, you can automate customer workflows, route calls efficiently, and track performance in real time. Your day-to-day tasks start looking something like this:
ClickUp Tasks
✅ Tracking and managing call interactions is much easier with ClickUp Tasks.
ClickUp Tasks helps with assigning and managing tasks, tracking customer status, updates, and more. Add ClickUp’s customer service templates to the mix, and feedback and tracking become a piece of cake!
You’ll also love ClickUp’s Gantt chart view, which makes tracking customer interactions and managing tasks easier than ever.
✅ With ClickUp’s custom-branded forms with conditional logic, you automatically create tasks and streamline customer onboarding and data collection.
If you wish to curate a list of selected significant individuals that you will reach out to under specific situations, ClickUp’s Contact List Management template can get you started in no time.
✅ Want to take call workflows to the next level? ClickUp’s CRM workflows with automation integrate seamlessly with IVR systems, allowing you to route calls efficiently and offer self-service options.
ClickUp Integrations
✅ Speaking of integrations, ClickUp is compatible with over 1,000 apps. So, any existing workflow will automatically benefit from ClickUp’s addition. For instance, data across HubSpot and Zapier will become consistent, and updates in one tool will show up in another with ClickUp Integrations.
📮 ClickUp Insight: Almost half your workforce yearns for better collaboration tools. Around 43% of employees send only 0-10 messages daily. While this might signal more intentional communication, it could also point to gaps in collaboration—where key discussions are scattered across emails and other platforms.
To cut down on constant app-switching and keep everything in one place, you need an all-in-one work hub like ClickUp. It seamlessly integrates projects, knowledge, and chat with AI-powered tools designed to boost efficiency and streamline teamwork.
ClickUp Docs & Whiteboards
✅ It is impossible to talk about CRM without collaboration, and that’s what the ‘C’ in ClickUp stands for.
You get ClickUp Docs for documenting customer journeys and ClickUp Whiteboards for brainstorming. The best part? Both tools offer real-time collaboration. That means your coworker can be on the other side of the world in a different timezone, and both of you can work together with their edits visible live. How cool is that for remote teams?
There’s more you can do, though. Here’s a detailed video explaining all the possibilities:
ClickUp Dashboards
✅ Lastly, analyze and report your progress. Perhaps one of the most important stages in any project—this step is made ridiculously simple with ClickUp. Whether you’re keeping tabs on sales activities or managing a mountain of client data, ClickUp Dashboards give you a real-time overview—all in one place. With 50+ customizable widgets, you can track key metrics without jumping between tabs like a caffeinated octopus.
At the end of the day, your workflow gets an instant upgrade with ClickUp—with CRM and project management features combined.
ClickUp best features
- Customer information management: View caller details instantly with caller identification, giving agents quick access to past interactions
- Performance monitoring and reporting: Track call volume, wait times, and resolution rates to help managers optimize efficiency
- Helpdesk system integration: Automate ticket creation and get instant access to the knowledge base
- Third-party app connectivity: Sync with 1,000+ apps, including HubSpot, Zapier, and Salesforce, ensuring seamless data flow across platforms
- Collaboration tools: Enhance team communication with AI-powered, real-time document sharing, whiteboards, and task management tools
ClickUp limitations
- Requires time for new users to familiarize themselves with extensive features
- May present a learning curve due to its high level of customization
ClickUp pricing
- Free Forever
- Unlimited: $7/month per user
- Business: $12/month per user
- Enterprise: Contact for pricing
- ClickUp Brain: add to any paid plan for $7 per member per month
ClickUp ratings and reviews
- G2: 4.7/5 (9,000+ reviews)
- Capterra: 4.6/5 (4,000+ reviews)
What are real-life users saying about ClickUp?
A Capterra user says:
💡 Pro Tip: You can use the List View to easily view and manage all CRM items without switching between multiple applications!
2. HubSpot (Best for seamless CRM integration in small call centers)
Employees switch between apps 3,600 times a day, according to a Harvard Business Review study. Now imagine this inefficiency in a call center, where every second counts.
HubSpot fixes this by providing a unified CRM solution, seamlessly integrating customer service, sales, and marketing into one platform. HubSpot’s universal inbox keeps all customer interactions in one place, offering a centralized view across multiple channels, instant contact record access, and live chat functionality.
HubSpot best features
- Access a centralized inbox to streamline customer interactions across multiple channels
- Engage customers instantly through live chat on your website
- Manage customer data efficiently with pipeline tracking and task automation
- Enhance team collaboration with shared inboxes and interaction assignments
- Simplify scheduling with a built-in meeting scheduler
HubSpot limitations
- Limits call center features like call queuing, call recording, and complex call routing in lower-tier plans
- Restricts phone number usage based on plan level
- Caps contact storage at 1,000 contacts in the free plan, limiting scalability for larger call centers
HubSpot pricing
- Marketing Hub Starter: $15/month per user
- Starter Customer Platform: $15/month per user
- Marketing Hub Professional: $800/month per user
- Marketing Hub Enterprise: $3,600/month per user
HubSpot ratings and reviews
- G2: 4.4/5 (12,200+ reviews)
- Capterra: 4.5/5 (4,300+ reviews)
What are real-life users saying about HubSpot?
A Capterra user says:
🧠 Did You Know? Today, speed is everything. The 80/20 rule sets the benchmark—80% of calls should be answered within 20 seconds to maintain customer satisfaction.
That’s why CRM solutions prioritize streamlining workflows and automating data entry so that agents can focus on resolving issues without getting stuck on manual entry.
3. Zendesk (Best for AI-powered call management and omnichannel support)
Running a call center means juggling tracking, recording, and reporting all at once. What if your CRM system gave you mobile access to manage customer interactions from anywhere?
That’s exactly what Zendesk delivers. A powerful call center CRM that centralizes customer interactions call tracking, and data analysis into one go-to platform.
Even better, it enables phone support directly from the same workspace used for email, chat, and social channels, ensuring consistent customer service across multiple communication channels.
Zendesk best features
- Provide omnichannel support to unify phone, email, chat, and social interactions
- Route calls intelligently using AI-powered prioritization
- Generate post-call transcripts and summaries for faster case management
- Monitor calls and track agent performance with real-time analytics
- Enhance self-service options with IVR and automated responses
Zendesk limitations
- Requires coding skills for building custom apps or modifying the interface
- Struggles with low user adoption in some organizations
Zendesk pricing
Enterprise: Custom pricing
Zendesk ratings and reviews
- G2: 4.3/5 (6,000+ reviews)
- Capterra: 4.4/5 (4,000+ reviews)
What are real-life users saying about Zendesk?
A Capterra user says:
4. Freshdesk (Best for omnichannel support and helpdesk automation)
The helpdesk automation market was valued at $28.6 billion in 2024 and is expected to reach $130.9 billion by 2030, a clear sign that businesses are prioritizing customer service automation.
And what happens when you combine helpdesk features with CRM software? You get a dedicated call center solution like Freshdesk.
Freshdesk integrates omnichannel support with an automated ticketing system. This allows businesses to streamline workflows, unify customer interactions, and track customer metrics all in one place.
Freshdesk best features
- Automate ticket assignments and tracking to reduce manual effort
- Unify customer interactions across multiple communication channels
- Enable AI-driven customer support with automated chatbots for quick resolution
- Customize workflows and templates to improve agent efficiency
- Provide seamless CRM integration with popular business tools
Freshdesk limitations
- Increased costs when adding advanced features
- Requires a paid plan to unlock premium functionalities and support for larger teams
Freshdesk pricing
- Free
- Growth: $999/month per user
- Pro: $3,599/month per user
- Enterprise: $5,699/month per user
Freshdesk ratings and reviews
- G2: 4.4/5 (3,000+ reviews)
- Capterra: 4.5/5 (3,500+ reviews)
What are real-life users saying about Freshdesk?
A Capterra user says:
🧠 Did You Know? A business with 5,000 visitors typically handles 448 live chats monthly, while 50,000 visitors mean 1,000 chats—and that’s a lot of typing! But with AI-powered chatbots, routine queries get handled instantly, letting call center agents focus on more complex issues.
5. Zoho CRM (Best for customer data consolidation and real-time call tracking)
Centralizing customer data is essential in a call center. Agents need instant access to client records and case details to ensure smooth call handling and quick resolutions. Zoho CRM simplifies this process by offering a centralized platform where agents can instantly access customer interactions, log calls in real time and manage case tracking.
It also ensures efficient call routing and better agent productivity. With tools like click-to-dial, live call monitoring, and AI-powered analytics, Zoho CRM helps streamline operations and improve customer experience.
Zoho CRM best features
- Store and access customer history to provide personalized support
- Log call details automatically for better performance tracking
- Route calls efficiently to the most suitable agent
- Enable click-to-dial to improve agent efficiency
- Monitor live calls for real-time coaching and quality assurance
Zoho CRM limitations
- Restrict customization in the free version
- Steep learning curve
Zoho CRM pricing
- Standard: $800/month per user
- Professional: $1,400/month per user
- Enterprise: $2,400/month per user
- Ultimate: $2,600/month per user
Zoho CRM ratings and reviews
- G2: 4.1/5 (2,500+ reviews)
- Capterra: 4.3/5 (6,800+ reviews)
What are real-life users saying about Zoho?
A G2 user says:
Also Read: How to build a CRM database
5. Five9 (Best for AI-powered cloud-based contact centers)
Five9’s Cloud Contact Center as a Service (CCaaS) solution changes the game for customer support teams by embedding telephony controls into existing CRM software. This allows access to customer data, history, and insights instantly during telephonic conversations.
This means every inbound and outbound call is not just a transaction but an opportunity to enhance the customer experience!
Five9 best features
- Enable cloud-based access for remote and hybrid teams
- Integrate seamlessly with leading CRM platforms for a unified customer experience
- Support omnichannel interactions across voice, email, chat, and social media
Five9 limitations
- Lacks a built-in CRM system, requiring external CRM software for full functionality
- Incurs additional costs for advanced CRM integration
Five9 pricing
- Digital: $119/month per user
- Core: $119/month per user
- Premium: Custom pricing
- Optimum: Custom pricing
- Ultimate: Custom pricing
Five9 ratings and reviews
- G2: 4.1/5 (500+ reviews)
- Capterra: 4.2/5 (400+ reviews)
What are real-life users saying about Five9?
A G2 user says:
🚀 Fun Fact: The roots of CCaaS date back to 1995, the same year TLC’s “Waterfalls” topped the charts! CosmoCom (now part of Enghouse Interactive) introduced the first IP-based contact center technology, paving the way for the modern CCaaS solutions we rely on today.
7. Aircall.io (Best for multi-channel communication and seamless CRM integration)
Managing customer interactions across multiple channels can get chaotic, but Aircall.io eliminates that problem with a centralized solution.
Aircall.io unifies voice, SMS, and social media into a single platform, ensuring seamless CRM integration with over 100+ business apps. Plus, bi-directional syncing allows users to access customer data, update records, and log calls in real time, all from a cloud-based call center solution.
Aircall.io best features
- Sync CRM data automatically with Salesforce, HubSpot, and Zendesk
- Route calls intelligently using interactive voice response (IVR)
- Manage high call volumes with virtual call queues for fair wait times
- Record all calls for training, dispute resolution, and quality assurance
- Monitor live calls to provide real-time coaching and feedback
Aircall.io limitations
- Offers limited advanced analytics in lower-tier plans
- Requires additional setup for complex call routing scenarios
Aircall.io pricing
- Essential: $30/month per user
- Professional: $50/month per user
- Custom: Custom pricing
Aircall.io ratings and reviews
- G2: 4.3/5 (1,000+ reviews)
- Capterra: 4.3/5 (400+ reviews)
What are real-life users saying about Aircall?
A G2 user says:
💡Pro Tip: With intuitive features like IVR, live call monitoring, and detailed call analytics in your call center CRMs, you can enhance agent productivity and customer satisfaction!
8. Dialpad (Best for AI-driven call transcription and real-time assistance)
Dialpad offers AI-powered call transcription, real-time agent coaching, and predictive CSAT scoring, all while offering seamless CRM integration with Salesforce and other solutions. With TrueCaaS, Dialpad also unifies voice, messaging, video, and live chat, delivering a truly omnichannel experience for both customers and agents.
Dialpad best features
- Transcribe calls in real time with AI-powered speech-to-text
- Assist agents live with Real-Time Assist (RTA) cards that trigger relevant notes during calls
- Predict CSAT scores by analyzing call transcripts, even if surveys aren’t completed
- Enable omnichannel communication across voice, messaging, video, and chatbots
- Drop pre-recorded voicemails to speed up outbound sales calls
- Integrate seamlessly with Zoho CRM, Salesforce, Zendesk, and other platforms
Dialpad limitations
- Limits the number of contact centers based on plan
- Restricts hold queue capacity, which could be challenging during call surges
- Requires advanced setup for complex call routing scenarios
Dialpad pricing
- Standard: $15/month per user
- Pro: $25/month per user
- Enterprise: Custom pricing
Dialpad ratings and reviews
- G2: 4.4/5 (1,800+ reviews)
- Capterra: 4.2/5 (500+ reviews)
9. Nextiva (Best for built-in CRM functionality in a call center platform)
Switching between CRM software and call center platforms is a productivity killer. Instead of toggling between multiple apps, Nextiva functions as a CRM itself, making customer interactions seamless and agent workflows more efficient.
With click-to-call functionality, screen pop-ups, and omnichannel capabilities, agents can manage calls, emails, social media, and chats from a single dashboard to ensure a unified customer experience.
Nextiva best features
- Access customer details instantly with direct data integration
- Initiate calls quickly using click-to-call from CRM contacts
- View customer details automatically with screen pop-ups on incoming calls
- Manage omnichannel interactions across calls, email, chat, and social media
- Enhance workflow automation with process automation tools
Nextiva limitations
- Caps video meetings at 45 minutes
- Does not carry over unused minutes to the next month
Nextiva pricing
- Essential: $129/month per user
- Professional: $159/month per user
- Premium: $199/month per user
Nextiva ratings and reviews
- G2: 4.5/5 (3,000+ reviews)
- Capterra: 4.6/5 (900+ reviews)
What are real-life users saying about Nextiva?
A Capterra user says:
10. CloudTalk (Best for AI-powered call management and CRM automation)
A call center CRM system should do more than just store customer data—it should optimize workflows, automate call tracking, and provide real-time insights. CloudTalk does exactly that by seamlessly integrating with CRM software like Salesforce and HubSpot.
With features like click-to-call and AI-generated call summaries, CloudTalk streamlines customer service operations, making it a powerful call center CRM software to manage high call volumes and multi-channel customer interactions.
CloudTalk best features
- Sync customer interactions instantly with CRM integration for real-time updates
- Log call details automatically into the CRM, eliminating manual data entry
- Enable click-to-call functionality to dial numbers directly from the CRM interface
- Route calls intelligently to the right agent based on customer needs
- Provide real-time coaching with live call monitoring and whisper mode
- Generate AI-powered call summaries to save agents hours on manual notes
CloudTalk limitations
- Restricts call minutes based on the customer’s plan
- Dependent on external carriers, which may limit concurrent call capacity
CloudTalk pricing
- Starter: $25/month per user
- Essential: $29/month per user
- Expert: $49/month per user
- Custom: Custom pricing
CloudTalk ratings and reviews
- G2: 4.4/5 (200+ reviews)
- Capterra: 4.3/5 (1,000+ reviews)
Also Read: What is Customer Communication Management?
11. Talkdesk (Best for AI-driven automation and omnichannel customer interactions)
Talkdesk isn’t a standalone CRM system. It’s a cloud-based call center solution that integrates with leading CRM platforms and allows agents to access customer interactions without switching between applications.
This helps customer service agents manage workflows more efficiently and improves overall customer service.
Talkdesk best features
- Access real-time customer data directly within the Talkdesk interface
- Route calls intelligently based on customer details and agent skill sets
- Guide customers seamlessly with IVR (Interactive Voice Response) automation
- Support omnichannel interactions across calls, emails, chat, and social media
- Improve outbound campaigns with predictive and power dialing options
Talkdesk limitations
- Limits customization for highly specialized workflows
- Restricts advanced AI features like sentiment analysis to higher-tier plans
Talkdesk pricing
- CX Cloud Digital Essentials: $85/month per user
- CX Cloud Essentials: $85/month per user
- CX Cloud Elevate: $115/month per user
- CX Cloud Elite: $145/month per user
Talkdesk ratings and reviews
- G2: 4.4/5 (2,000+ reviews)
- Capterra: 4.5/5 (700+ reviews)
What are real-life users saying about Talkdesk?
A G2 user says:
💡Pro Tip: It’s always better to do your homework so that you’re never out of the loop. Here’s a step-by-step guide for you to understand how AI-powered customer service is implemented.
12. Avaya (Best for multi-channel CRM integration and real-time customer insights)
Avaya is a full-featured contact center CRM solution designed to handle both inbound and outbound customer interactions efficiently. It integrates with Salesforce, Microsoft Dynamics, and ServiceNow, allowing contact center agents to access customer data within their call interface.
Avaya’s real-time supervisor oversight, automated workflows, and AI-powered insights also help support teams to streamline operations and improve customer satisfaction.
Avaya best features
- Access unified customer data directly within the call center interface
- Integrate seamlessly with leading CRM systems for real-time data synchronization
- Manage omnichannel interactions across calls, emails, chats, and social media
- Improve agent efficiency with real-time customer insights and reduced manual data entry
- Enable supervisor monitoring for live coaching and performance tracking
Avaya limitations
- Requires significant customization effort for unique workflows
- Faces potential data consistency challenges when integrating multiple CRMs
Avaya pricing
- Digital: Custom pricing
- Voice: Custom pricing
- All media: Custom pricing
- Create your own: Custom pricing
Avaya ratings and reviews
- G2: 4.1/5 (150+ reviews)
- Capterra: Not enough reviews
What are real-life users saying about Avaya?
A G2 user says:
🚀 Fun Fact: Gartner predicts by 2027, AI-powered chatbots will be the primary customer service channel for 25% of organizations. For call centers, this means fewer routine queries for agents and more AI-driven customer interactions, which improves efficiency and reduces time. It’s a win-win!
13. EngageBay (Best for SMBs needing an all-in-one CRM and call center solution)
Imagine a small business owner trying to juggle customer service, sales, and marketing—all while keeping call center operations smooth. That’s where EngageBay comes in.
Designed with startups and small businesses in mind, EngageBay combines CRM, marketing automation, and call center features into one intuitive platform.
With built-in CRM capabilities and dedicated features like a power dialer and agent productivity tracker, EngageBay ensures customer support reps have all the context they need—whether they’re making outbound calls or handling customer inquiries.
EngageBay best features
- Provide complete customer insights with a built-in CRM for personalized interactions
- Make calls directly through EngageBay or integrate with Twilio and third-party apps
- Assign outbound calls automatically with the advanced workflow automation builder
- Track customer tickets and queries using the free helpdesk software
- Record calls for training and process optimization
EngageBay limitations
- Offers limited customization for advanced reports
- Has a learning curve for complex features
- Restricts functionality on the mobile app
EngageBay pricing
- Free
- Basic: $12.74/month per user
- Growth: $55.24/month per user
- Pro: $101.99/month per user
EngageBay ratings and reviews
- G2: 4.6/5 (400+ reviews)
- Capterra: 4.7/5 (800+ reviews)
What are real-life users saying about EngageBay?
A G2 user says:
Additional Helpful Software
Here’s a list of other call center CRM software that didn’t make it into our list but can be helpful for you in certain scenarios:
- Bitrix24: A comprehensive CRM and contact center solution with built-in telephony, task automation, and omnichannel support for improved agent productivity
- Vocalcom: A cloud-based call center CRM offering AI-powered call routing, real-time analytics, and seamless CRM integrations to enhance customer interactions
- RingCentral Contact Center: A scalable call center CRM with intelligent call management, workforce optimization, and omnichannel communication
Also Read: Best fully customizable CRM software systems
Summarize this article for me pleaseNo More Call-llateral Damage! ClickUp Has You Covered
Time is money, but so are happy customers.
Especially in call centers, where every smooth interaction builds brand loyalty and takes control of the entire sales funnel.
And here’s a fact to prove it: 58% of customers are willing to pay more for better customer service.
This is why onboarding ClickUp’s CRM solution is healthy for your business.
ClickUp centralizes customer data, automates workflows, and enhances call center operations—all in one platform. From call tracking to task automation, it eliminates app overload so agents can focus on what really matters—customer satisfaction.
Ready to transform your call center operations? Sign up on ClickUp today!
Everything you need to stay organized and get work done.
