10 Best HIPAA-compliant Software in 2024

Did you hear? The HIPAA Journal reported that the largest healthcare data breach of 2023 affected over 11 million individuals. Knowing that my healthcare data could land in the wrong hands is concerning. 

With the increasing number of breaches every year, keeping patient data safe has become more complex than ever. Managing its usage, transmission, and secure storage is not just a challenge; it’s a daunting task.  

New regulations and growing electronic records have made us wonder: How can we ensure that healthcare practices stay HIPAA (Health Insurance Portability and Accountability Act) compliant while continuing to operate smoothly?  

After much research, we found that the answer might lie in specialized software.  

We’ve outlined ten of the best HIPAA compliance software options in 2024, designed to simplify data security and healthcare practice management.  

But before we do that, let’s understand what you should look for in HIPAA-compliant software.

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What Should You Look for in HIPAA-compliant Software? 

HIPAA is a federal law that sets national standards to protect sensitive patient health information. The US government enacted it to protect patients’ rights and ensure their health information’s confidentiality, integrity, and availability. 

Compliance with HIPAA regulations is non-negotiable for healthcare providers, as violations can lead to severe consequences, including hefty fines and reputational damage. However, searching through software options that comply with its regulations can be overwhelming.  

Here’s my breakdown of key capabilities that can help you narrow down your search:

• Security: Look for strong encryption for data at rest and in transit. Multi-factor authentication, where extra steps verify a user’s identity, is also a plus
• Access controls: HIPAA requires limiting access to patient data based on job roles.  The software should allow you to set permission levels for staff, ensuring only authorized personnel can view specific information
• Audit logging: A good system records who accessed what data and when. This audit trail helps maintain compliance and identify any potential security breaches
• Compliance assistance: Does the software offer resources or support to help you understand and implement HIPAA regulations? This can save you time and ensure you’re on the right track
• Ease of use: Even the most secure software falls short if it’s too complex for your team. Look for user-friendly interfaces and features that integrate seamlessly with your existing workflows
• Scalability: As your practice grows, your software needs should too. Choose a solution that can adapt to your evolving needs without requiring a complete overhaul

By prioritizing these key features, you can find HIPAA compliance solutions that safeguard patient data, simplify workflows, and give you peace of mind.

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The 10 Best HIPAA-Compliant Software to Use in 2024

I compiled the following list of the ten best HIPAA-compliant software and healthcare project management tools that you can use in 2024:

1. ClickUp: Best healthcare project management tool

ClickUp is a GDPR-compliant project management platform designed to meet HIPAA compliance standards for healthcare organizations. 

With ClickUp, healthcare teams can work confidently with world-class security. ClickUp is SOC 2 compliant, and its Enterprise Plan is HIPAA compliant.

HIPAA compliance requires restricting access to patient data based on job roles. We use ClickUp’s Healthcare Project Management Software to get granular control over user permissions to define precisely what information each team member can see and modify. 

For example, I can grant doctors full access to patient charts while restricting receptionists to viewing only basic appointment details. This granular approach minimizes the risk of unauthorized access to sensitive information.

Understanding and implementing HIPAA regulations can be a complex task. I can use ClickUp’s resources and support to navigate these requirements. 

This includes access to comprehensive documentation, FAQs, or even direct support from my team. Having these resources readily available ensures that you are never alone in navigating HIPAA regulations, saving valuable time and ensuring your practice stays on the right track with HIPAA compliance.

The stand-out feature for me is ClickUp’s Security Policy, which is best in class. They use industry-standard encryption at rest and in transit, which scrambles patient information both when stored on their servers and during transmission. 

This ensures that even if someone were to intercept data, they wouldn’t be able to decipher it. ClickUp also conducts regular security audits and penetration testing. These proactive measures help me identify and address potential vulnerabilities before they can be exploited.

Also, this healthcare project management software goes beyond security and offers features like task and document management, communication tools, and reporting. By leveraging these functionalities, your healthcare organization can improve collaboration, enhance efficiency, and deliver better patient care.

ClickUp best features

• Maintain detailed audit logs that track user activity, enabling administrators to monitor who accessed what data and when which is essential for compliance with HIPAA’s logging requirements
• Support multi-factor authentication (MFA), requiring you to provide additional verification beyond passwords, thus enhancing security and protecting against unauthorized access
• Rely on robust backup and recovery mechanisms, ensuring protected health information (PHI) remains accessible even in the event of data loss or corruption
• Configure data retention policies to automatically delete or archive outdated PHI
• Use secure communication channels, including encrypted messaging and file-sharing features, facilitating collaboration among healthcare professionals while safeguarding PHI
• Get resources and support to understand and implement HIPAA compliance measures effectively, including documentation, training materials, and customer support

ClickUp limitations

• While ClickUp offers strong security features, for healthcare providers to achieve full HIPAA compliance with ClickUp, upgrading to the Enterprise plan and signing a BAA is necessary 

ClickUp pricing

• Free Forever
• Unlimited: $7/user per month
• Business: $12/user per month
• Enterprise: Contact sales for pricing
• ClickUp Brain: Available on all paid plans for $7 per member per Workspace per month

ClickUp ratings and reviews

• G2: 4.7/5 (9000+ reviews)
• Capterra: 4.6/5 (4,000+ reviews)

2. Sprinto: Best compliance automation tool

Healthcare groups need to be quick on their feet, and Sprinto helps do just that. During our test it helped me sprint through audits without breaking stride. This agility is invaluable in the healthcare industry, where regulatory landscapes constantly shift.

I could significantly reduce the manual effort required for compliance management tasks by leveraging automation-enabled features. This enhanced efficiency and minimized the risk of human error, ensuring accuracy and reliability in adherence to regulations.

Integration is at the core of Sprinto’s philosophy. The platform adopts an integration-first approach, ensuring connectivity with existing systems and workflows within healthcare organizations. This integration smoothens the compliance process, reducing friction and simplifying operations.

Sprinto best features

• Prepare your organization for audits with proactive monitoring and expert support
• Allow your organization to move quickly through audits and ensure accuracy in adherence to regulations
• Connect, centralize, and control security risk management compliances

Sprinto limitations

• Limited customization options may not fully accommodate unique organizational needs
• Dependency on automated processes may pose challenges in scenarios requiring manual intervention or flexibility

Sprinto pricing

• Custom pricing

Sprinto ratings and reviews

• G2: 4.8/5 (900+ reviews)
• Capterra: 4.8/5 (20+ reviews)

3. Updox: Best collaboration tool

Updox is a well-known healthcare communication and compliance platform. Updox lets you chat securely with colleagues, patients, and other important people. It’s like having a private chat room where only the right people can join, keeping sensitive info, like medical records, under lock and key from prying eyes.

Managing documents with Updox was like having my very own organized filing cabinet in the cloud. I could store medical records, consent forms, and lab results in one safe place, making it a breeze to find what I needed, ensuring everything stayed HIPAA-compliant.

Updox best features

• Communicate confidentially with encrypted messages
• Send and receive faxes digitally with bit-encryption for added security, ensuring HIPAA compliance
• Reduce missed appointments with automated reminders
• Conduct secure virtual appointments easily

Updox limitations

• It may require time for staff to adapt to the new system, potentially leading to temporary disruptions in workflow efficiency

Updox pricing

• Custom pricing

Updox ratings and reviews

• G2: 4.5/5 (100+ reviews)
• Capterra: 4.2/5 (110+ reviews)

4. Weave: Best communication tool

By integrating a world-class phone system with a suite of communication tools, Weave provides a centralized platform for managing patient interactions, scheduling appointments, and handling administrative tasks. 

Consolidation reduces the need for disparate systems and minimizes the risk of HIPAA violations associated with fragmented data storage, in my opinion.

Whether handling patient inquiries, sending appointment reminders, or collecting feedback, you can communicate confidently, knowing that your interactions are protected by robust encryption protocols, aligning with HIPAA’s requirements for safeguarding electronically protected health information (ePHI).

From conducting risk assessments to managing policy documentation and training initiatives, Weave’s automation features simplify the compliance process, reducing the administrative burden on your healthcare staff and ensuring consistency in adhering to HIPAA regulations.

Weave equips you with tools for swift incident response and comprehensive reporting, enabling you to mitigate the impact of breaches while fulfilling your obligations under HIPAA’s breach notification requirements.

Weave best features

• Simplify clinic management and appointment booking 
• Expedite billing cycles by integrating payment processing into the communication platform
• Facilitate the collection of patient reviews through automated prompts and reminders

Weave limitations

• Traditional SMS texting used by Weave Messages might not be suitable for all communication due to a lack of encryption in transit

Weave pricing

• Essentials: Custom pricing 
• Pro: Custom pricing
• Elite: Custom pricing

Weave ratings and reviews

• G2: 4.5/5 (250+ reviews)
• Capterra: 4.2/5 (450+ reviews)

5. TigerConnect: Best healthcare instant messaging tool

At the core of every healthcare interaction lies a human connection—a patient seeking care, a provider offering support, and a team collaborating for better outcomes. TigerConnect is a tool that can help you make your healthcare practices and processes more people-centric.

While testing this tool, I could effortlessly share messages, images, and files, ensuring that vital information reaches the right hands at the right time. This fluid exchange of information speeds up decision-making and strengthens the bond between caregivers, cultivating a culture of teamwork and support.

TigerConnect best features

• Safeguard sensitive data with end-to-end encryption and robust security measures
• Simplify communication workflows and promote seamless teamwork with the Clinical Collaboration Platform
• Retrieve messages sent in error and securely erase data from lost devices
• Connect with healthcare applications and verify user identities
• Track user interactions, ensuring compliance and security through continuous monitoring

TigerConnect limitations

• May have limited flexibility in adapting to highly specialized or unique communication needs within certain healthcare settings

TigerConnect pricing

• Custom pricing

TigerConnect ratings and reviews

• G2: 4.5/5 (190+ reviews)
• Capterra: 4.7 (40+ reviews)

6. Jotform: Best healthcare online forms tool

JotForm’s got your back with HIPAA-compliant forms. That means when your patients fill out a form online, their information is in safe hands from start to finish—no worries about it falling into the wrong ones.

Your customer’s data isn’t just sent into the void; it’s locked up tight with SSL encryption. JotForm lets you decide who gets to see what.

Do you need to connect with other healthcare tools? JotForm helped me seamlessly integrate with cloud storage, CRM platforms, and more while staying HIPAA-compliant. It also kept a detailed log of all form activity, so I knew exactly who accessed data, where, and when. 

Jotform best features

• Save your time with ready-to-go templates 
• Customize forms to fit your exact needs, making sure everything flows just right
• Set up automated reminders for form submissions, ensuring timely responses

Jotform limitations

• JotForm encrypts data, but you may have additional security requirements depending on your specific needs
• HIPAA compliance features are available only in the Gold and Enterprise plans

Jotform pricing

• Starter: Free
• Bronze: $39/month
• Silver: $49/month
• Gold: $129/month
• Enterprise: Custom pricing

Jotform ratings and reviews

• G2: 4.7/5 (3000+ reviews)
• Capterra: 4.6/5 (1800+ reviews)

7. Google Workspace: Best healthcare productivity tool

Google Workspace comprises a range of productivity and collaboration tools such as Gmail, Google Drive, Google Docs, Google Sheets, and Google Meet. 

These tools are seamlessly integrated. This allowed me to transition between tasks effortlessly. 

You could start a video conference via Google Meet to discuss patient cases in real-time, collaborate on treatment plans using Google Docs and Sheets, and securely store patient records on Google Drive—all within the same platform. 

This integration enhances productivity by reducing the need to switch between multiple applications. It also ensures that sensitive health data and patient information remain protected throughout the collaboration process.

Google Workspace’s best features

• Ensure data encryption both in transit and at rest
• Manage access to sensitive data through robust identity and access management controls
• Maintain detailed audit logs that track user activity
• Facilitate seamless communication among healthcare professionals while ensuring confidentiality

Google Workspace limitations

• Google does not sign Business Associate Agreements (BAAs) for its consumer services but offers HIPAA Business Associate Agreements for Google Workspace, ensuring that it complies with HIPAA requirements when used appropriately

Google Workspace pricing

• Business Starter: $6/user per month
• Business Standard: $12/user per month
• Business Plus: $18/user per month
• Enterprise: Custom pricing

Google Workspace ratings and reviews

• G2: 4.6/5 (40,000+ reviews)
• Capterra: 4.7/5 (15,000+ reviews)

8. TrueVault: Best healthcare data privacy tool

At the heart of healthcare lies—trust between patients and providers, trust in the security of personal information, and trust that confidentiality will be upheld. 

TrueVault helps build that trust. It offers a data privacy compliance software suite called TrueVault Polaris that can be relevant to any healthcare provider.

Polaris helped me automate workflows and tasks related to data privacy compliance, saving me significant time and effort.

The platform also assisted me with adhering to various data privacy regulations, including HIPAA, CCPA, and GDPR. This was crucial for me when juggling complex compliance requirements.

TrueVault best features

• Automate compliance tasks to simplify workflows
• Securely share data with authorized parties
• Manage and revoke access privileges with ease and authenticate users with multi-factor authentication
• Ensure data integrity with regular backups and redundancy measures

TrueVault limitations

• Some users may find the level of customization limited compared to other platforms

TrueVault pricing

• Custom pricing 

TrueVault ratings and reviews

• G2: No ratings available 
• Capterra: No ratings available 

9. CareCloud: Best healthcare information technology tool

During testing, CareCloud demonstrated stringent data security measures, which provided me with peace of mind, knowing that patient information remained safeguarded against potential breaches. 

CareCloud’s intuitive interface simplifies administrative tasks, from managing patient records securely to ensuring sensitive data encryption. It frees up your valuable time to focus on what truly matters: providing exceptional patient care.

CareCloud also facilitates seamless communication channels while ensuring compliance with HIPAA regulations so you can collaborate efficiently without compromising patient privacy.

CareCloud best features

• Add an extra layer of security with multi-factor authentication
• Conduct regular security audits to identify and address potential vulnerabilities
• Maintain data integrity through robust backup and recovery mechanisms

CareCloud limitations

• Standardized offerings may not always accommodate the unique requirements of every organization

CareCloud pricing

• Custom pricing 

CareCloud ratings and reviews

• G2: Not enough reviews
• Capterra: 3.5/5 (100+ reviews)

10. Axcient: Best business continuity and disaster recovery tool

With Axcient’s comprehensive backup and disaster recovery solutions in place, I could swiftly recover lost data, mitigate the attack’s impact, and maintain continuity of care for patients. 

Axcient’s commitment to HIPAA compliance extends beyond mere data security. By aligning your practices with HIPAA regulations, Axcient ensures that patient privacy is upheld at every stage of the data recovery process. 

This dedication to regulatory compliance safeguards sensitive information and encourages trust between you and your patients. 

Axcient ensures your organization’s and patients’ data is secure, allowing you to focus on delivering exceptional care without the fear of compromising privacy or regulatory compliance.

Axcient best features

• Implement strict access controls, ensuring only authorized personnel can access sensitive patient information
• Simplify the compliance process by generating comprehensive reports that can accelerate audits and ease documentation
• Develop customized disaster recovery plans to minimize downtime and ensure continuity of operations in the event of a data breach or disaster
• Provide training and resources to staff members on HIPAA compliance best practices, fostering a culture of security awareness within the organization

Axcient limitations

• Deploying and configuring Axcient’s backup and disaster recovery solutions may require significant time and resources 

Axcient pricing

• Custom pricing 

Axcient ratings and reviews

• G2: 4.5/5 (140+ reviews)
• Capterra: No reviews available

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Ensure HIPAA Compliance with the Right Software

Whether you’re a healthcare provider, insurer, or technology enthusiast, these top ten solutions offer reliability, security, and compliance in safeguarding sensitive patient information. 

But if you want that one platform with it all, my top recommendation—ClickUp—stands out as the ultimate choice. 

With its comprehensive features, including robust security measures, seamless integration capabilities, and an intuitive interface, ClickUp offers unmatched versatility.

Sign up for ClickUp for free now and experience efficiency, compliance, and peace of mind with ClickUp as your trusted HIPAA compliance software solution.