HR work can sometimes feel like an endless chore. Keeping track of hiring, payroll, benefits, training, and employee performance can quickly pile up.
That’s where HR CRM software becomes a lifesaver in managing HR processes.
Need help managing job applications? Done. Want to track employee performance or schedule training sessions? Easy. Struggling with payroll or benefits administration? The software has you covered.
Here’s a roundup of the best HR CRM software to help you save time, cut costs, and improve employee engagement.
Summarize this article for me please⏰ 60-Second Summary
11 Best HR CRMs to Streamline HR Processes:
- ClickUp: Best for HR project management and employee relationships
- Rippling: Best for automating employee lifecycle
- Bamboo HR: Best for centralizing HR data and reporting
- Paycor: Best for payroll compliance
- Workday HCM: Best for making data-driven HR decisions
- TriNet: Best for administering employee benefits
- Bitrix24: Best for HR communication and collaboration
- Workable: Best for candidate sourcing and recruitment
- Monday.com: Best for building a customizable and scalable HR workflow
- UKG Pro: Best for comprehensive workforce management
- Gusto: Best for talent management
11 Best HR CRMs to Streamline HR Processes
- ⏰ 60-Second Summary
- What Is HR CRM?
- What Should You Look for in HR CRM?
- The 11 Best HR CRM
- 1. ClickUp (Best for HR project management and employee relationships)
- 2. Rippling (Best for automating employee lifecycle)
- 3. Bamboo HR (Best for centralizing HR data and reporting)
- 4. Paycor (Best for payroll compliance)
- 5. Workday HCM (Best for making data-driven HR decisions)
- 6. TriNet (Best for administering employee benefits)
- 7. Bitrix24 (Best for HR communication and collaboration)
- 8. Workable (Best for candidate sourcing and recruitment)
- 9. Monday.com (Best for building a customizable and scalable HR workflow)
- 10. UKG Pro (Best for comprehensive workforce management)
- 11. Gusto (Best for talent management)
Summarize this article for me pleaseWhat Is HR CRM?
HR CRM (Human Resources Customer Relationship Management) software combines the best features of HR and CRM tools to simplify workforce management. It handles everything from recruitment to employee engagement, training, and performance management.
Thus, HR CRM reduces the complexity of HR operations and improves overall employee satisfaction.
HRM vs. CRM
HRM (Human Resources Management) is all about managing the people in an organization, including hiring, training, performance evaluations, and compliance with labor laws. On the other hand, CRM (Customer Relationship Management) focuses on managing interactions with customers, tracking sales, and improving customer service.
HR CRM adapts the relationship-building capabilities of traditional CRM tools to help you nurture and manage relationships with your employees. This means HR teams can go beyond traditional management tasks and build stronger, more meaningful connections with their workforce.
The blend of HRM and CRM offers a game-changing way to manage your workforce. But what exactly makes HR CRM so beneficial?
Here are the advantages of incorporating HR CRM into your business:
- Build strong, lasting relationships with employees by treating them as valued stakeholders
- Create employee profiles, track employee skill gaps, and offer customized learning and development plans to improve employee experiences
- Forecast employee turnover risks, employee satisfaction rate, and future talent needs for informed decision-making
Summarize this article for me pleaseWhat Should You Look for in HR CRM?
When choosing an HR CRM, it’s essential to consider the following factors to ensure the software meets your organization’s needs:
📌 Efficient recruitment features: Recruitment tools with applicant tracking system (ATS) templates and automated interview scheduling can save hours of manual effort. A good HR CRM also helps you manage candidate pipelines and monitor recruitment progress seamlessly
📌 Employee engagement features: Feedback, recognition, and communication tools are essential for motivating your workforce. An HR CRM centralizes these processes, ensuring employees feel connected and valued
📌 Performance tracking: Setting goals, tracking progress, and reviewing performance should be straightforward. Look for tools that allow you to measure performance reviews and guide employee development effectively
📌 Payroll and compliance management: Payroll management and compliance with labor laws can be complex. HR CRM systems should automate these tasks, reducing the risk of manual errors
📌 Customization options: Every organization has unique needs, so the software must offer customization features. Select a tool that offers tailored workflows, personalized HR dashboards, and flexible reporting options
Summarize this article for me pleaseThe 11 Best HR CRM
Let’s take a closer look at the top HR CRM platforms and their key features.
1. ClickUp (Best for HR project management and employee relationships)
A positive employer-employee relationship is key to any organization’s long-term growth and success. Yet, aligning the varying expectations of employees and the organization can be a significant challenge. This is where the ClickUp CRM helps—by bringing employers and employees on the same page and strengthening their relationship.
You can customize the ClickUp CRM tool to centralize employee data and view each employee’s job history, performance data, and training and development activities. By integrating tools like ClickUp Goals, it enables you to set relevant objectives and key results (OKRs) and build a culture of continuous improvement.
ClickUp CRM also helps you track employee contributions across their tenure through custom dashboards. This enables you to analyze the ROI of training employees and identify the most valuable employees for the organization.
That’s not it! Just like CRM helps you centralize customer outreach, ClickUp’s CRM helps you manage all employee communication in one place, from hiring messages to feedback surveys.
It even lets you track the status of each employee across the organization, whether they are in the onboarding, training, probation, or performance review stage. This gives you the visibility you need to provide personalized support and rewards, making them feel valued.
Want to boost employee engagement further? ClickUp for HR Teams makes it possible. You can use ClickUp Tasks to create a personalized onboarding process by adding step-by-step tasks tailored to each employee’s role.
The best part is that ClickUp helps you hire top talent by streamlining the recruitment process.
With the ClickUp Hiring Candidate Template, you can connect tools like ClickUp Form, Google Form, and Typeform via Zapier to automatically create tasks for each candidate and compare applicants. This lets you focus more on candidate assessment and improving candidate experience than operational processes.
ClickUp best features
- Automate hiring tasks, such as calendar scheduling, employee document management, and time and attendance tracking with ClickUp Automations
- Track key employee performance metrics, visualize goal progress, and generate actionable insights in one view with ClickUp Dashboards
- Create and manage workflows and visualize project timelines with ClickUp Custom Views
- Communicate with your team, provide feedback, engage in discussions, attach documents, and link tasks with ClickUp Chat
- Create company and employee handbooks to list all policies and procedures and set control permissions with ClickUp Docs
ClickUp limitations
- Extensive customization options can feel overwhelming for new users
ClickUp pricing
- Free Forever
- Unlimited: $7/month per user
- Business: $12/month per user
- Enterprise: Contact for pricing
- ClickUp Brain: Add to any paid plan for $7 per member per month
ClickUp ratings and reviews
- G2: 4.7/5 (9,000+ reviews)
- Capterra: 4.6/5 (4,000+ reviews)
➡️ Read More: 12 Free CRM Templates: Excel, Google Sheets, & ClickUp
2. Rippling (Best for automating employee lifecycle)
Rippling automates the employee lifecycle, from recruiting to onboarding, development, retention, and exit. For example, if an employee relocates to a different state, Rippling automatically calculates the taxes according to the applicable laws.
You can also use it to build a custom HR workflow, such as setting reminders for employee anniversaries and sending notifications for an employee’s performance drop. Its standout feature is custom scheduling, which lets you assign specific client tasks to employees based on their demand, skills, certifications, etc.
Rippling best features
- Track employees’ time and attendance in real time to identify staffing or overtime trends
- Manage local, regional, and national HR compliance requirements and create action plans to follow the compliances
- Create custom interview stages based on the organization’s hiring needs
Rippling limitations
- Requires annual payment, with penalties for early cancellation and no free trial offered
Rippling pricing
- Custom pricing
Rippling rating and reviews
- G2: 4.8/5 (4,000+ reviews)
- Capterra: 4.9/5 (3,000+ reviews)
3. Bamboo HR (Best for centralizing HR data and reporting)
BambooHR is a great solution for employee data management and analytics. You can view detailed reports on employees’ length of service, turnover, time off, etc. It also has a performance management module that helps streamline employee reviews, feedback, and reports for better decision-making.
You can measure employee satisfaction scores by conducting anonymous eNPS surveys, allowing you to implement impactful changes.
Bamboo HR best features
- Consolidate employee data for smooth payroll processing, comprehensive reporting, and hassle-free tax filings
- Create job posts, track applications, comment on resumes, and rate candidates, making the hiring process seamless and collaborative
- Generate customized reports on a wide range of HR data, from EEO-1 reports to age and gender profiles
Bamboo HR limitations
- Integrations with Google and Slack are restrictive, requiring custom API calls to fully synchronize data
Bamboo HR pricing
- Custom pricing
Bamboo HR rating and reviews
- G2: 4.4/5 (2,000+ reviews)
- Capterra: 4.6/5 (2,500+ reviews)
4. Paycor (Best for payroll compliance)
Paycor automates payroll handling and manages all employee data in one place. It helps you stay on top of tax compliance and ensures your team gets paid accurately and on time. Features like OnDemand Pay and AutoRun functionality eliminate manual work, while employee self-support services make things more convenient for everyone.
Plus, efficient reporting tools, payroll templates, law alerts, and helpful guides make processes much smoother. Employees can easily update personal information and manage their benefits, reducing the burden on HR.
Paycor best features
- Automatically schedule and run payroll on your chosen date and time
- Track employee hours, manage time off, and create schedules, all synced directly with payroll
- Get quick answers to workforce data questions in natural language using AI assistance
Paycor limitations
- Lacks integrations with popular tools like QuickBooks
Paycor pricing
- Custom pricing
Paycor rating and reviews
- G2: 3.9/5 (700+ reviews)
- Capterra: 4.4/5 (2,500+ reviews)
5. Workday HCM (Best for making data-driven HR decisions)
If you want to make data-driven decisions, boost job satisfaction, and improve overall employee efficiency, Workday provides the tools to do just that.
It covers everything from talent management to payroll, compensation, time-tracking, and workforce planning. Workday also offers additional solutions like spend management, analytics & reporting, and talent acquisition to meet various business needs.
Workday simplifies complex HR tasks with features like the Skills Cloud, which enables efficient skill management and reporting. It also offers tools for case management, employee feedback, and workforce planning to streamline HR functions.
Workday HCM best features
- Get centralized access to employee information to enhance HR management and improve decision-making
- Track employee performance, goals, and development, ensuring continuous growth and alignment with company objectives
- Enable seamless communication between HR and employees, enhancing engagement and support through various channels
Workday HCM limitations
- Less accessible for small businesses, especially those with limited budgets
Workday HCM pricing
- Custom pricing
Workday HCM rating and reviews
- G2: 4/5 (1,000+ reviews)
- Capterra: 4.5/5 (1,000+ reviews)
📖 Read More: Best HR Talent Management Software
6. TriNet (Best for administering employee benefits)
TriNet (previously TriNet Zenefits) is a dedicated HR platform for employee benefits management. It helps you easily enroll employees for medical, dental, vision coverage, and life insurance plans. You can also send personalized notifications to employees based on their benefit plans, enrollment status, etc.
TriNet provides employees on-the-go access to their insurance details and spending accounts, promoting better transparency and higher employee engagement. Its HR library gives you quick access to valuable resources, including state law summaries and healthcare reform updates.
TriNet best features
- Get real-time visibility into employee benefits with 100% online enrollment and management
- Automatically add new hires to the payroll, with selected benefits and prorated first paychecks
- Automate payroll updates when an employee relocates, gets promoted, or takes time off
TriNet limitations
- Lacks a standalone ACA (Affordable Care Act) module and requires the purchase of an entire HRIS plan to access it
TriNet pricing
- Essentials: $8/employee/month
- Growth: $16/employee/month
- Zen: $21/employee/month
TriNet rating and reviews
- G2: 4.6/5 (440+ reviews)
- Capterra: 4.2/5 (800+ reviews)
7. Bitrix24 (Best for HR communication and collaboration)
Bitrix24 stands out by blending collaboration, project management, and HR communication in a unified platform.
It’s a dynamic workspace where HR teams can manage everything from tasks to time tracking, document sharing, and employee collaboration. Its unique social media-style interface encourages employee engagement through likes, comments, and notifications.
With an in-built AI assistant, Bitrix24 helps automate HR workflows, freeing time for more important tasks.
Bitrix24 best features
- Combine tools for managing employees, leads, and customers in a single platform
- Locate employee records easily using customizable filters by creation date, status, or assigned team members
- Enable team coordination with shared workspaces, activity tracking, and communication around specific projects
Bitrix24 limitations
- Offers limited options to customize the interface to individual preferences
Bitrix24 pricing
- Basic: $49/5 users/month
- Standard: $99/50 users/month
- Professional: $199/100 users/month
- Enterprise 250: $399/250 users/month
Bitrix24 rating and reviews
- G2: 4.1/5 (500+ reviews)
- Capterra: 4.2/5 (900+ reviews)
8. Workable (Best for candidate sourcing and recruitment)
Workable HR CRM that makes hiring faster and easier. You can post jobs to 200+ boards, tap into a database of over 400 million profiles, and use AI tools to handle screening, schedule interviews, and manage offers effortlessly.
Its handy features like personalized email templates, ready-to-use interview kits, and detailed reporting help organize your recruitment process.
Whether running a tech startup, managing a healthcare team, or growing a hospitality business, you can rely on this employee management software to help you build high-performing teams.
Workable best features
- Post job openings to multiple job boards and social media platforms instantly, saving time and effort
- Search and reach out to passive candidates on platforms like LinkedIn, GitHub, and Twitter directly from Workable
- Use evaluation templates for systematic feedback collection and ensure consistent hiring decisions
Workable limitations
- Lacks dedicated features for nurturing past applicants for future opportunities
- Offers limited reporting capabilities in comparison to other platforms
Workable pricing
- Free trial
- Starter: $189/month
- Standard: $378/month
- Premier: $628/month (billed annually)
Workable rating and reviews
- G2: 4.6/5 (440+ reviews)
- Capterra: 4.4/5 (450+ reviews)
9. Monday.com (Best for building a customizable and scalable HR workflow)
Looking for a simple CRM to streamline HR processes? You can try Monday.com. It helps you create a tailored recruitment pipeline by coordinating with hiring managers directly within the platform. Plus, it offers complete visibility into employees’ day-to-day performance so you can identify areas for improvement.
Monday.com also lets you design forms to gather employee data, reducing manual entry during onboarding or recruitment processes.
Monday.com best features
- Automate follow-ups for interviews, reminders for training sessions, and approvals for leave requests to save time
- Connect HR boards to track employee life cycles, from hiring to performance reviews
- Seamlessly integrate with platforms like Slack, Gmail, Outlook, and others to sync HR communication and task management
Monday.com limitations
- Complex navigation at times, making it difficult to access all features
Monday.com pricing
- Basic: $12/user/month
- Standard: $14/user/month
- Pro: $24/user/month
- Enterprise: Custom pricing
Monday.com rating and reviews
- G2: 4.6/5 (800+ reviews)
- Capterra: 4.7/5 (350+ reviews)
10. UKG Pro (Best for comprehensive workforce management)
UKG Pro is a comprehensive HR and payroll platform designed to make workforce management effortless. From time tracking to benefits administration, automated scheduling, and robust analytics, it offers all the tools businesses need to optimize HR operations.
The HR workflow software enables seamless self-service for employees, improving work autonomy and efficiency. It also provides a detailed knowledge base to employees to discover quick answers to all HR-related questions.
UKG Pro best features
- Use AI for HR analytics and make strategic business decisions
- Hire quality talent by personalizing recruitment experience for each candidate
- Track employee clock-ins and clock-outs effectively for streamlined attendance management
UKG Pro limitations
- It has a complex interface which impacts the overall user experience
UKG Pro pricing
- Custom pricing
UKG Pro rating and reviews
- G2: 4.2/5 (1,000+ reviews)
- Capterra: 4.2/5 (600+ reviews)
11. Gusto (Best for talent management)
Gusto is a popular HR administration and talent management platform. It helps businesses nurture and retain talent with integrated performance management and learning and development apps. Employees can self-evaluate their performance, request manager feedback, and access career development resources.
You can track employees’ progress, identify their skill gaps, and develop personalized development plans. It encourages self-awareness in employees and makes them feel supported in their career growth, resulting in better talent retention.
Gusto best features
- Automate job postings, document signing, and e-storage for smooth employee onboarding
- Manage medical, dental, vision, 401(k), and health reimbursements with auto-deductions from payroll.
- Access pre-built integrations with various third-party HR apps, such as JazzHR and Lattice
Gusto limitations
- Add-on features can quickly increase the monthly per-employee cost
Gusto pricing
- Simple: $40/month and $6/employee/month
- Plus: $80/month and $12/employee/month
- Premium: Custom pricing
Gusto rating and reviews
- G2: 4.5/5 (2,000+ reviews)
- Capterra: 4.6/5 (4,000+ reviews)
Summarize this article for me pleaseElevate Your Workplace With ClickUp
Finally, we’re at the end of this guide! An HR CRM can centralize employee data, simplify HR processes, and create a more organized and productive work environment.
However, many HR platforms are limited to payroll, compliance, and time-tracking features. If you are looking for an effective HR CRM platform to build solid employee relationships and improve employee management, ClickUp is the ideal solution.
It facilitates systematic employee onboarding, progress tracking, and communication to boost workplace productivity. Ready to make a change? Sign up for ClickUp today and see how it can transform your HR management!
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