If you’re in the manufacturing industry and seeking a CRM to enhance your processes and expand your customer base, search no more. We’ve rounded up a list of exceptional manufacturing CRM software and tools that will aid you in managing crucial relationships, boosting sales, streamlining your processes, and optimizing operations.
In this blog, we’ve handpicked the ten best manufacturing CRM software products based on their pricing, features, customer support, and overall performance in terms of managing key relationships and optimizing operations. These top-rated solutions are brimming with features, from potent analytics to customizable platforms, that will help you stay ahead of the competition.
So let’s dive right in!
This Article Contains:
Summarize this article for me pleaseWhat Makes a Good Manufacturing CRM?
Let’s look at some key features that make great manufacturing CRM software. The best tools should provide the following:
- Analytics and reporting: Comprehensive customer relationship management capabilities with customizable dashboards with robust reporting features to provide insights into key performance indicators to help predict future sales and make better-informed business decisions
- Scalability and customization: A sound CRM system should offer customization options that allow manufacturers to build workflows that supports their needs and preferences, and give them the flexibility to adjust the platform as their team and business scale
- Lead generation and management: Automated lead capture and nurturing processes for efficient customer outreach
- Workflow automation and order management: Sales and marketing automation, order tracking, and customer service processes
- User-friendly interface: Easy-to-use interface to facilitate user adoption and save time and resources
- Mobile and remote access: Choose a CRM system that can be accessed on a mobile app. This enables sales reps, managers, and other key stakeholders to view updates, access customer data, and more, at any time from anywhere
- Affordable pricing plans: Flexible pricing options for manufacturing businesses of all sizes
Summarize this article for me please10 Best CRM for Manufacturing Businesses in 2024
1. ClickUp
ClickUp is an effective CRM tool that doubles as a project management solution for any type of business, team, and use case, including a sales management app and CRM for manufacturing.
The platform offers robust features to help you with lead management, reporting and analytics, sales forecasting, and so much more. Most importantly, its high flexibility allows users to customize the platform according to their specific business needs.
By using ClickUp as a CRM software for manufacturers, you can keep all of your customer information organized and easily accessible while also streamlining your sales process and improving collaboration among your sales team and other departments across your organization.
ClickUp best features
- Fully customizable platform with hundreds of flexible and intuitive project management features
- Choose from over 15 custom views, including List view where you can create a custom manufacturing CRM that fits your unique business needs and workflow preferences
- Create Custom Fields that fit the specific needs of your manufacturing business to keep important information visible at all times
- Get real-time reporting and advanced analytics with custom DashboardsÂ
- Set up custom statuses to add different stages to your projects and create streamlined workflows
- Use tags to organize your contacts and customers by location, industry, or any other relevant category
- Automate your workflow with pre-built and custom automation
- Streamline your workflow by integrating ClickUp with over 1,000 work tools
- Mobile app for remote work
PRO TIP
Learn how to create your own CRM in ClickUp, see CRM examples and use cases, and use CRM templates by ClickUp to help you get started.
ClickUp limitations
- Steep learning curve due to the number of available features
- Not all views are available in the mobile app yet
ClickUp pricing
- Free Forever Plan: Feature-rich free plan
- Unlimited: $5/month per user
- Business: $12/month per user
- Business Plus: $19/month per user
- Enterprise: Contact for pricing
2. Thryv
Thryv is an all-in-one CRM for manufacturers that offers key features like appointment scheduling, payment processing, and email marketing. It also integrates with popular platforms like QuickBooks and Outlook, to effectively manage businesses from one place.
Thryv best features
- Integrated appointment scheduling for manufacturing
- Payment processing capabilities
- Email marketing features
- Robust tools to manage customer interactions
Thryv limitations
- Mobile app can be buggy
- Limited customization options compared to other CRMs
- No built-in calling functionality
Thryv pricing
- Starter: $45/month
- Essential: $95/month
- Professional: $195/month
- Contact for enterprise pricing
3. FreeAgent CRM
FreeAgent CRM is a cloud-based customer relationship management tool designed for small businesses. This CRM software includes features for pipeline management, lead tracking, and comprehensive reporting making it a notable CRM for manufacturing. The platform is intuitive and straightforward, making it an excellent option for manufacturing companies looking for a simple CRM.
FreeAgent CRM best features
- Automated lead management
- Intuitive pipeline management
- Customizable contact management
- Easy to use
FreeAgent CRM limitations
- Limited integrations
- Reporting capabilities are not as advanced as other CRMs
- No mobile app for remote work
FreeAgent CRM pricing
- Starter: $0/month
- Professional: $29/month/user
- Enterprise: $99/month/user
4. Hubspot CRM
Hubspot CRM is a great option for manufacturers and any sales team looking for an affordable, user-friendly CRM solution. With its integration capabilities and automated features, this CRM software can help businesses with lead generation, save time, and improve their overall sales and marketing efforts.
Hubspot CRM best features
- Integration with other Hubspot tools like Marketing Hub and Sales Hub
- Customizable dashboards and reports to support a sales team
- Automated lead capture and lead generation toolsÂ
Hubspot CRM limitations
- Limited customization options
- No built-in telephony feature
- Limited customer support for the free version
Hubspot CRM pricing
- Free: Includes basic features such as contact management, deal tracking, and email templates
- Starter: Starts at $50/month for more advanced features including meeting scheduling, live chat, and email tracking
- Professional: Starts at $500/month for even more advanced features like predictive lead scoring and custom reporting
- Enterprise: Custom pricing for businesses with more complex needs
5. NetHunt CRM
NetHunt CRM is a cloud-based software that focuses on streamlining sales and customer service operations, which makes it a good CRM for manufacturing. As CRM software, it provides businesses with a range of features to manage customer information, automate workflows, and improve customer engagement.
NetHunt best features
- Integration with Gmail
- Customizable workflows and pipelines
- Automated lead capture
- Email tracking and templates
- Mobile app for remote access
NetHunt limitations
- Limited customization options
- No built-in telephony feature
- Limited customer support for the free version
NetHunt pricing
- Free: Includes basic features such as contact management, email tracking, and bulk email campaigns
- Professional: Starts at $24/user/month for more advanced features, including pipeline management, custom fields, and reporting
- Enterprise: Starts at $48/user/month for even more advanced features like multiple pipelines and advanced automation
6. Maximizer CRM
Maximizer CRM is a cloud-based software that provides businesses with tools to manage sales, marketing, and customer service operations. Teams can use this tool as a CRM for manufacturing as it offers a range of features to help businesses boost their productivity, improve customer engagement, and drive revenue growth.
Maximizer CRM best features
- Customizable dashboards
- Automated lead capture
- Built-in telephony feature
- Integration with Microsoft Outlook
- Mobile app for remote access
Maximizer CRM limitations
- Limited customization options for reports
- Outdated user interface
- Limited customer support for the free version
Maximizer CRM pricing
- Free: Includes basic features such as contact management and opportunity tracking
- Pro: Starts at $35/user/month for more advanced features, including email marketing, forecasting, and pipeline management
- Enterprise: Custom pricing for businesses with more complex needs
7. EngageBay
EngageBay is a great option for manufacturers looking for a cost-effective all-in-one CRM solution. Its automation features can help businesses save time and improve their sales and marketing efforts. However, businesses should keep in mind that using this tool might have limitations as a CRM for manufacturing—it has limited customization options for reports and integrations.
EngageBay best features
- Comprehensive all-in-one solution
- Customizable dashboards and workflows
- Automated lead capture and nurturing
- Mobile app for remote access
EngageBay limitations
- Limited customization options for reports
- No built-in telephony feature
- Limited integrations compared to other CRM tools
EngageBay pricing
- Free: Includes basic features such as contact management and deal tracking
- Basic: Starts at $8.99/user/month for more advanced sales and marketing features like email sequences and web forms
- Growth: Starts at $29.99/user/month for even more advanced features, including advanced reporting and automation
- Pro: Starts at $47.99/user/month for additional customer service and engagement features
8. Freshsales
Freshsales is an easy-to-use CRM tool that provides manufacturing companies with a range of features to manage their customer data and automate workflows. Its intuitive interface makes it a popular choice for small to medium-sized businesses looking for a cost-effective CRM solution.
Freshsales best features
- Customizable pipelines and dashboards
- Automated lead capture and scoring
- Built-in phone and email integration
- Advanced reporting and analytics
- Mobile app for remote access
Freshsales limitations
- Limitations on the number of custom fields and workflows for lower-tier plans
- Limited integrations compared to other CRM tools
- Some users have reported a slow response time for the mobile app
Freshsales pricing
- Sprout: Free for unlimited users with basic features like lead, contact, and deal management
- Blossom: Starts at $12/user/month for advanced sales CRM features like lead scoring and reporting
- Garden: Starts at $25/user/month for more advanced features like territory management
- Estate: Starts at $49/user/month for additional customer support features like ticketing and advanced analytics
9. Keap CRM
Keap CRM is a great option for manufacturers looking for a comprehensive CRM solution with automation features. This CRM software has customizable pipelines and stages that can help businesses streamline their sales processes, and its e-commerce integration can help boost revenue growth. However, businesses should be aware of the limited customization options for reports and the lack of a built-in telephony feature.
Keap CRM best features
- Automated lead capture and follow-up
- E-commerce integration
- Mobile app for remote access
- Advanced reporting and analytics
Keap CRM limitations
- Limited customization options for reports
- No built-in telephony feature
- Some users have reported slow response times
Keap CRM pricing
- Grow: Starts at $79/month for up to 500 contacts and includes basic features like contact management and appointment scheduling
- Pro: Starts at $149/month for up to 500 contacts and includes more advanced features like automation and lead scoring
- Infusionsoft: Custom pricing for more advanced features like e-commerce and sales pipeline automation
10. Benchmark Email CRM
Benchmark Email CRM is a great option for manufacturers looking for an affordable and easy-to-use email marketing tool. Its drag-and-drop email editor and automation features can help businesses save time and improve engagement. However, businesses should keep in mind the limited customization options for email templates and the lack of a built-in telephony feature.
Benchmark Email CRM best features
- Drag-and-drop email editor
- Automated email campaigns
- A/B testing
- Advanced reporting and analytics
- Integration with other marketing tools
Benchmark Email CRM limitations
- Limited customization options for email templates
- No built-in telephony feature
- Limited customer support options
Benchmark Email CRM pricing
- Free: Includes basic features such as email design and delivery
- Pro: Starts at $13.99/month for more advanced features including automation and A/B testing
- Plus: Starts at $27.99/month and includes additional features like engagement segmentation and behavioral automation
- Enterprise: Custom pricing for businesses with more complex needs
Summarize this article for me pleaseFind the Best CRM for the Manufacturing Industry
Choosing the right CRM for manufacturing can make all the difference in streamlining business operations and increasing sales performance. The top CRM systems should helps you with client management, marketing automation, lead generation, as well as keep your sales reps, internal teams, and entire manufacturing company aligned on goals, updates, and more.
While there are many great CRMs available, ClickUp stands out as the top choice for its impressive array of features, competitive pricing options, and overwhelmingly positive customer reviews. Its user-friendliness, integration capabilities, and sales forecasting tools make it an excellent option for any manufacturing business and team looking to optimize its operations.Â
With ClickUp on your side, you can build a solid manufacturing CRM that’ll elevate your business to new heights of success. đŸ“ˆ
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