Email Management Software

10 Best Email Management Software in 2024 (Free & Paid)

Imagine a world where every email has its place, where you can filter, prioritize, and respond without breaking a sweat. Sounds dreamy, right? While many consider their inbox a necessary evil, the best email management tool transforms it into an asset, empowering you to communicate more effectively and work more efficiently. 

Whether you’re a startup founder juggling multiple threads, a team leader coordinating projects, or simply someone craving inbox zen, the journey begins here.

Dive in as we unpack the 10 best email management software and turn the overgrown mess of messages into a streamlined flow of productivity!

What Should You Look for in Email Management Software?

Email management tools aren’t just for sorting emails; they’re for maximizing your time and output. But with so many tools waving for your attention, what truly matters? Let’s break it down:

  • Intuitive interface: Easily navigate without confusion; if you’re struggling, it’s likely not the right fit
  • Seamless integration: Look for software that effortlessly merges with your existing apps, like Google Workspace and Microsoft Outlook
  • Automation power: Choose a tool that automates repetitive tasks to focus on your personal inbox and high-value work
  • Task transformation: Opt for the ability to convert incoming emails into a task with ease
  • Robust scheduling: A reliable software offers a customer service team flexible scheduling views for workload management
  • Data security: Prioritize email management tools with robust security features

The 10 Best Email Management Software Solutions to Use in 2024

1. ClickUp 

ClickUp views
See the 15+ views in ClickUp to customize your workflow to your needs

ClickUp is an all-in-one productivity platform designed for teams of all sizes and industries to manage everything from daily to-dos to cross-functional workflows. Use ClickUp to automatically assign conversations and customer requests to team members as they come in!

And with Email in ClickUp, you can send and receive emails directly from tasks and take action without leaving the platform. With thousands of integrations and customizable templates, all your team email management tools are within reach. Plus, ClickUp’s AI writing assistant is available to summarize meeting notes, write emails, and more.

ClickUp best features

ClickUp limitations

  • Due to the number of features, first-time users might encounter a bit of a learning curve
  • Not all views are available on the mobile app yet

ClickUp pricing

  • Free Forever
  • Unlimited: $7/month per user
  • Business: $12/month per user
  • Enterprise: Contact for pricing
  • ClickUp AI is available on all paid plans for $5 per Workspace member per month

ClickUp ratings and reviews

  • G2: 4.7/5 (2,000+ reviews)
  • Capterra: 4.7/5 (2,000+ reviews)

2. SendBox

SendBox allows users to craft and refine transactional email templates based on distinct services, so every communication piece is targeted and resonant. With the online email queue, users can monitor their email campaigns in real time. 

The open nature might raise concerns over security, and without a dedicated support team, updates might not be as frequent or robust as commercial solutions. Plus, user support might be community-driven rather than officially structured.

Sandbox best features

  • Pre-made templates help you save time and effort while ensuring a professional look
  • Transactional email software is designed to increase the deliverability rates of your emails

Sandbox limitations

  • Open source raises security concerns and lack of dedicated support
  • Very limited inbox management features compared to other email management software

Sandbox pricing

  • Free

Sandbox ratings and reviews

  • G2: N/A
  • Capterra: N/A

3. Helpwise

Meet Helpwise, your collaborative haven for email management. It’s particularly a boon for support, sales, and customer service teams who require seamless team collaboration on shared emails.

With features designed for simultaneous multi-user access, you’ll always be in sync with team members. Dive into streamlined conversations and watch as your team’s efficiency soars.

Helpwise best features

  • Schedule emails flexibly, sending them whenever you wish
  • Continuous software advancements, so Helpwise is always improving
  • Seamlessly manage live chat alongside other channel queries in a collaborative hub
  • Auto-assign conversations to your team using smart assign and automation rules

Helpwise limitations

  • Designed as a customer service software, so it’s not ideal for other use cases
  • Onboarding individuals unfamiliar with its format can be challenging
  • Users have reported that the platform’s search function requires enhancements

Helpwise pricing

  • Standard: $15/user billed monthly
  • Premium: $25/user billed monthly
  • Advanced: $50/user billed monthly
  • Enterprise: Contact for pricing

Helpwise ratings and reviews

  • G2: 4.7/5 (20+ reviews)
  • Capterra: 4.6/5 (150+ reviews)

4. Front

Front Dashboard
via Front

Welcome to Front, where emails meet collaboration on a shared stage. Front reimagines the traditional email setup, perfect for teams that desire transparency in email-driven tasks. 

Customer support, sales, or even operations teams will find a faithful ally in Front. With shared inboxes and real-time collaboration tools, say farewell to cluttered email chains and internal notes and embrace clear, coordinated communication.

Front best features

  • Centralize all inbound messages, from emails to voice notes, in one place
  • Automate message assignments based on content or external data
  • Ensure clear responsibility with auto-assignments based on user criteria
  • Use tags for better message categorization, reporting, and search efficiency
  • Integrate Front with several other apps for improved project management, communication, customer success management, and more

Front limitations

  • According to users, the calendar functionality needs significant improvement
  • Getting familiar with all of Front’s features can initially be overwhelming

Front pricing

  • Growth: $59/seat billed monthly
  • Scale: $99/seat billed monthly
  • Premier: $229/seat billed monthly

Front ratings and reviews

  • G2: 4.5/5 (250 reviews)
  • Capterra: 4.7/5 (1800+ reviews)

5. Brevo

Brevo Dashboard
via Brevo

Brevo might be the new kid on the block, but it packs a punch when it comes to streamlined email management. Designed for professionals who crave a minimalistic yet efficient approach to emails, Brevo brings clarity to your inbox. 

Solo entrepreneurs, freelancers, customer service agents, and small business owners will particularly benefit from turning email from a chore into a delightful, manageable task.

Brevo best features

  • ​​User-friendly interface combined with an intuitive drag-and-drop editor
  • Diverse and customizable templates cater to various needs
  • Deep insights through robust reporting and analytics
  • Marketing automation and segmentation for targeted outreach

Brevo limitations

  • Limited integrations compared to other email management apps
  • Some users found the initial setup challenging

Brevo pricing

  • Free 
  • Starter: $25/month per user 
  • Business: $65/month per user 
  • Enterprise: Contact for pricing

Brevo ratings and reviews

  • G2: 4.5/5 (600+ reviews) 
  • Capterra: 4.5/5 (1,720+ reviews)

6. Superhuman

For those obsessed with speed and efficiency, Superhuman is a dream come true. It’s not just about managing emails; it’s about doing so at lightning speed. 

Professionals who find themselves inundated with a sea of emails, especially executives and managers, will witness their productivity skyrocket with Superhuman. With keyboard shortcuts and AI-backed tools, cut through the noise and reach the essence of your communication.

Superhuman best features

  • Efficient email management with handy keyboard shortcuts
  • No need for multiple accounts; split inboxes let users concentrate on one email account at a time
  • Scheduled follow-ups ensure timely responses and follow-through

Superhuman limitations

  • The search functionality lacks versatility
  • Users must switch accounts to see different messages

Superhuman pricing

  • Growth: $30-45 per user/month 
  • Starter: $30 per user/month 
  • Enterprise: Contact for pricing

Superhuman ratings and reviews

  • G2: 4.7 out of 5 (160+ reviews) 
  • Capterra: 4.9 out of 5 (15+ reviews)

7. Help Scout

Help Scout isn’t just another email management tool; it’s tailored for those on the frontlines of customer support interactions. 

Offering shared inboxes that seamlessly blend with help desk features, Help Scout ensures every customer query finds its rightful owner. Discover collaborative email sorting, tagging, and replying features that ensure your customers always leave satisfied.

Help Scout best features

  • Comprehensive support system: email, live chat, and a knowledge base
  • Promotes team collaboration with a shared inbox
  • Automate repetitive tasks and integrate seamlessly with other tools
  • Gain a full view of user interactions to monitor customer satisfaction

Help Scout limitations

  • Each ticket can only be assigned to one team member
  • The mobile app offers only basic features
  • Limited language support and document formatting can be clunky

Help Scout pricing

  • Standard: $20/month per user 
  • Plus: $40/month per user 
  • Pro: $65/month per user

Help Scout ratings and reviews

  • G2: 4.4/5 (390+ reviews) 
  • Capterra: 4.6/5 (200+ reviews)

Check out our list of the top alternatives to Help Scout

8. Klaviyo

Klaviyo stands tall at the intersection of email management, email marketing software, and e-commerce. If you’re an online store owner or e-commerce marketer, Klaviyo is your passport not just to manage but to leverage emails for business growth. 

With robust segmentation and automation features, transform generic email marketing communication into personalized marketing campaigns that resonate with your audience.

Klaviyo best features

  • 60+ pre-configured automations for drip campaigns and more
  • Choose from 80+ customizable templates
  • Hyper-target your audience with behavior-triggered communication channels

Klaviyo limitations

  • According to users, creating new campaigns from scratch can be tedious
  • Users report that reaching and obtaining support can be challenging

Klaviyo pricing

  • Free
  • Email: $45/month
  • Email & SMS: $60/month

Klaviyo ratings and reviews

  • G2: 4.6/5 (990+ reviews)
  • Capterra: 4.7/5 (370+ reviews)

9. MailerLite

Simple, intuitive, and efficient—that’s MailerLite for you. This platform is a blessing for small businesses and startups looking for a cost-effective way to manage and market through emails. 

With user-friendly templates and insightful analytics, MailerLite ensures even those new to email marketing feel right at home. 

MailerLite best features

  • Three editor choices for diverse, responsive campaign needs
  • Integrates with major e-commerce platforms for better customer targeting
  • Advanced marketing workflows available in the automation builder

MailerLite limitations

  • Limitations when modifying campaign templates after selection
  • Some users find the automation and design edit tools challenging to navigate

MailerLite pricing

  • Free
  • Growing Business: $10/month for up to 500 subscribers
  • Advanced: $20/month for up to 500 subscribers
  • Enterprise: Contact for pricing

MailerLite ratings and reviews

  • G2: 4.7/5 (780+ reviews)
  • Capterra: 4.7/5 (370+ reviews)

10. SaneBox

Leveraging advanced algorithms, SaneBox studies your email habits to automatically filter unimportant messages into separate folders, allowing you to focus on what truly matters. Beyond just sorting emails, it offers a suite of features like one-click unsubscribe, defer emails for later, and track responses, all aimed at enhancing your email productivity. 

Compatible with nearly all email services, SaneBox operates securely, ensuring your data’s privacy. Whether you’re overwhelmed with promotional emails, notifications, or just the sheer volume of daily correspondence, SaneBox promises a streamlined, more manageable inbox experience.

SaneBox best features

  • The automatic categorization feature ensures only important emails appear in your inbox, with less crucial emails directed to the SaneLater folder
  • The SaneCC feature emphasizes actionable emails by identifying and separating emails where you’re not in the “to” line, allowing you to focus on priority messages
  • Users can schedule email-free breaks with the “Do Not Disturb” feature, which temporarily moves new emails to a designated folder

SaneBox limitations

  • The Digest feature can be confusing, with some users struggling to train it effectively
  • Navigating the project dashboard can be cumbersome due to its complex design
  • The daily summary design lacks visual appeal, causing some users to overlook or disregard it

SaneBox pricing

  • Snack: $7/monthly
  • Lunch: $12/monthly
  • Dinner: $36/monthly

SaneBox ratings and reviews

  • G2: 4.9/5 (170+ reviews)
  • Capterra: 4.8/5 (60+ reviews)

Streamline Customer Inquiries and Feedback With ClickUp

The overwhelming influx of emails pouring into our inboxes daily makes it easy to feel lost, ensnared by the creeping vines of unsorted messages. With the right email management software like ClickUp, not only can you send and receive emails from anywhere within the platform, but you can also effortlessly transform messages into actionable tasks.

The power of ClickUp’s enterprise project management software lies in its automation and scheduling capabilities. With a few simple tweaks, you can set up workflows that automate routine processes, allowing you to focus on what truly matters. Use ClickUp for free to improve your customer experience and team productivity!

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