Imagine a world where every email has its place, where you can filter, prioritize, and respond without breaking a sweat. Sounds dreamy, right? While many consider their inbox a necessary evil, the best email management tool transforms it into an asset, empowering you to communicate more effectively and work more efficiently.
Whether you’re a startup founder juggling multiple threads, a team leader coordinating projects, or simply someone craving inbox zen, the journey begins here.
The problem isn’t just inbox overload anymore — it’s AI Sprawl and Work Sprawl. Every app is adding “smart” features in isolation, while teams juggle emails, chats, and project tools that don’t talk to each other. The result? More apps, less alignment.
Dive in as we unpack the 10 best email management software and turn the overgrown mess of messages into a streamlined flow of productivity!
10 Best Email Management Software in 2024 (Free & Paid)
Summarize this article for me pleaseWhat Should You Look for in Email Management Software?
Email management tools aren’t just for sorting emails; they’re for maximizing your time and output. But with so many tools waving for your attention, what truly matters? Let’s break it down:
- Intuitive interface: Easily navigate without confusion; if you’re struggling, it’s likely not the right fit
- Seamless integration: Look for software that effortlessly merges with your existing apps, like Google Workspace and Microsoft Outlook
- Automation power: Choose a tool that automates repetitive tasks to focus on your personal inbox and high-value work
- Task transformation: Opt for the ability to convert incoming emails into a task with ease
- Robust scheduling: A reliable software offers a customer service team flexible scheduling views for workload management
- Data security: Prioritize email management tools with robust security features
Summarize this article for me pleaseThe 10 Best Email Management Software Solutions to Use
1. ClickUp
ClickUp is an all-in-one productivity platform designed for teams of all sizes and industries to manage everything from daily to-dos to cross-functional workflows. Use ClickUp to automatically assign conversations and customer requests to team members as they come in!
And with Email in ClickUp, you can send and receive emails directly from tasks and take action without leaving the platform. With thousands of integrations and customizable templates, all your team email management tools are within reach. Plus, ClickUp’s AI writing assistant is available to summarize meeting notes, write emails, and more.
📮ClickUp Insight: 83% of knowledge workers rely primarily on email and chat for team communication. However, nearly 60% of their workday is lost switching between these tools and searching for information. With an everything app for work like ClickUp, your project management, messaging, emails, and chats all converge in one place! It’s time to centralize and energize!
ClickUp best features
- Manage your team inbox with email project management tools
- Multiple assignees and task watchers capabilities to manage customer interactions
- Track and organize all work with 15+ customizable views, including ClickUp Table view
- Create email templates and saved responses to save time (check out the ClickUp Email Marketing Template and the ClickUp Business Introduction Template for top-tier examples)
- Integrate ClickUp with your preferred email apps like Gmail, Outlook, IMAP, and Office 365
- Use ClickUp AI to generate summaries of comment threads, meeting notes, and other lengthy content in just a few clicks
ClickUp limitations
- Due to the number of features, first-time users might encounter a bit of a learning curve
- Not all views are available on the mobile app yet
ClickUp pricing
free forever
Best for individual users
Free Free
Key Features:
60MB Storage
Unlimited Tasks
Unlimited Free Plan Members
unlimited
Best for small teams
$7 $10
Everything in Free Forever plus:
Unlimited Storage
Unlimited Folders and Spaces
Unlimited Integrations
business
Best for mid-sized teams
$12 $19
Everything in Unlimited, plus:
Google SSO
Unlimited Message History
Unlimited Mind Maps
enterprise
Best for many large teams
Get a custom demo and see how ClickUp aligns with your goals.
Everything in Business, plus:
White Labeling
Conditional Logic in Forms
Subtasks in Multiple Lists
* Prices when billed annually
The world's most complete work AI, starting at $9 per month
ClickUp Brain is a no Brainer. One AI to manage your work, at a fraction of the cost.
ClickUp ratings and reviews
- G2: 4.7/5 (2,000+ reviews)
- Capterra: 4.7/5 (2,000+ reviews)
2. SendBox
SendBox allows users to craft and refine transactional email templates based on distinct services, so every communication piece is targeted and resonant. With the online email queue, users can monitor their email campaigns in real time.
The open nature might raise concerns over security, and without a dedicated support team, updates might not be as frequent or robust as commercial solutions. Plus, user support might be community-driven rather than officially structured.
Sandbox best features
- Pre-made templates help you save time and effort while ensuring a professional look
- Transactional email software is designed to increase the deliverability rates of your emails
Sandbox limitations
- Open source raises security concerns and lack of dedicated support
- Very limited inbox management features compared to other email management software
Sandbox pricing
- Free
Sandbox ratings and reviews
- G2: N/A
- Capterra: N/A
3. Helpwise
Meet Helpwise, your collaborative haven for email management. It’s particularly a boon for support, sales, and customer service teams who require seamless team collaboration on shared emails.
With features designed for simultaneous multi-user access, you’ll always be in sync with team members. Dive into streamlined conversations and watch as your team’s efficiency soars.
Helpwise best features
- Schedule emails flexibly, sending them whenever you wish
- Continuous software advancements, so Helpwise is always improving
- Seamlessly manage live chat alongside other channel queries in a collaborative hub
- Auto-assign conversations to your team using smart assign and automation rules
Helpwise limitations
- Designed as a customer service software, so it’s not ideal for other use cases
- Onboarding individuals unfamiliar with its format can be challenging
- Users have reported that the platform’s search function requires enhancements
Helpwise pricing
- Standard: $15/user billed monthly
- Premium: $25/user billed monthly
- Advanced: $50/user billed monthly
- Enterprise: Contact for pricing
Helpwise ratings and reviews
- G2: 4.7/5 (20+ reviews)
- Capterra: 4.6/5 (150+ reviews)
4. Front
Welcome to Front, where emails meet collaboration on a shared stage. Front reimagines the traditional email setup, perfect for teams that desire transparency in email-driven tasks.
Customer support, sales, or even operations teams will find a faithful ally in Front. With shared inboxes and real-time collaboration tools, say farewell to cluttered email chains and internal notes and embrace clear, coordinated communication.
Front best features
- Centralize all inbound messages, from emails to voice notes, in one place
- Automate message assignments based on content or external data
- Ensure clear responsibility with auto-assignments based on user criteria
- Use tags for better message categorization, reporting, and search efficiency
- Integrate Front with several other apps for improved project management, communication, customer success management, and more
Front limitations
- According to users, the calendar functionality needs significant improvement
- Getting familiar with all of Front’s features can initially be overwhelming
Front pricing
- Growth: $59/seat billed monthly
- Scale: $99/seat billed monthly
- Premier: $229/seat billed monthly
Front ratings and reviews
- G2: 4.5/5 (250 reviews)
- Capterra: 4.7/5 (1800+ reviews)
5. Brevo
Brevo might be the new kid on the block, but it packs a punch when it comes to streamlined email management. Designed for professionals who crave a minimalistic yet efficient approach to emails, Brevo brings clarity to your inbox.
Solo entrepreneurs, freelancers, customer service agents, and small business owners will particularly benefit from turning email from a chore into a delightful, manageable task.
Brevo best features
- User-friendly interface combined with an intuitive drag-and-drop editor
- Diverse and customizable templates cater to various needs
- Deep insights through robust reporting and analytics
- Marketing automation and segmentation for targeted outreach
Brevo limitations
- Limited integrations compared to other email management apps
- Some users found the initial setup challenging
Brevo pricing
- Free
- Starter: $25/month per user
- Business: $65/month per user
- Enterprise: Contact for pricing
Brevo ratings and reviews
- G2: 4.5/5 (600+ reviews)
- Capterra: 4.5/5 (1,720+ reviews)
6. Superhuman
For those obsessed with speed and efficiency, Superhuman is a dream come true. It’s not just about managing emails; it’s about doing so at lightning speed.
Professionals who find themselves inundated with a sea of emails, especially executives and managers, will witness their productivity skyrocket with Superhuman. With keyboard shortcuts and AI-backed tools, cut through the noise and reach the essence of your communication.
Superhuman best features
- Efficient email management with handy keyboard shortcuts
- No need for multiple accounts; split inboxes let users concentrate on one email account at a time
- Scheduled follow-ups ensure timely responses and follow-through
Superhuman limitations
- The search functionality lacks versatility
- Users must switch accounts to see different messages
Superhuman pricing
- Growth: $30-45 per user/month
- Starter: $30 per user/month
- Enterprise: Contact for pricing
Superhuman ratings and reviews
- G2: 4.7 out of 5 (160+ reviews)
- Capterra: 4.9 out of 5 (15+ reviews)
Check out these Superhuman competitors!
7. Help Scout
Help Scout isn’t just another email management tool; it’s tailored for those on the frontlines of customer support interactions.
Offering shared inboxes that seamlessly blend with help desk features, Help Scout ensures every customer query finds its rightful owner. Discover collaborative email sorting, tagging, and replying features that ensure your customers always leave satisfied.
Help Scout best features
- Comprehensive support system: email, live chat, and a knowledge base
- Promotes team collaboration with a shared inbox
- Automate repetitive tasks and integrate seamlessly with other tools
- Gain a full view of user interactions to monitor customer satisfaction
Help Scout limitations
- Each ticket can only be assigned to one team member
- The mobile app offers only basic features
- Limited language support and document formatting can be clunky
Help Scout pricing
- Standard: $20/month per user
- Plus: $40/month per user
- Pro: $65/month per user
Help Scout ratings and reviews
- G2: 4.4/5 (390+ reviews)
- Capterra: 4.6/5 (200+ reviews)
Check out our list of the top alternatives to Help Scout
8. Klaviyo
Klaviyo stands tall at the intersection of email management, email marketing software, and e-commerce. If you’re an online store owner or e-commerce marketer, Klaviyo is your passport not just to manage but to leverage emails for business growth.
With robust segmentation and automation features, transform generic email marketing communication into personalized marketing campaigns that resonate with your audience.
Klaviyo best features
- 60+ pre-configured automations for drip campaigns and more
- Choose from 80+ customizable templates
- Hyper-target your audience with behavior-triggered communication channels
Klaviyo limitations
- According to users, creating new campaigns from scratch can be tedious
- Users report that reaching and obtaining support can be challenging
Klaviyo pricing
- Free
- Email: $45/month
- Email & SMS: $60/month
Klaviyo ratings and reviews
- G2: 4.6/5 (990+ reviews)
- Capterra: 4.7/5 (370+ reviews)
9. MailerLite
Simple, intuitive, and efficient—that’s MailerLite for you. This platform is a blessing for small businesses and startups looking for a cost-effective way to manage and market through emails.
With user-friendly templates and insightful analytics, MailerLite ensures even those new to email marketing feel right at home.
MailerLite best features
- Three editor choices for diverse, responsive campaign needs
- Integrates with major e-commerce platforms for better customer targeting
- Advanced marketing workflows available in the automation builder
MailerLite limitations
- Limitations when modifying campaign templates after selection
- Some users find the automation and design edit tools challenging to navigate
MailerLite pricing
- Free
- Growing Business: $10/month for up to 500 subscribers
- Advanced: $20/month for up to 500 subscribers
- Enterprise: Contact for pricing
MailerLite ratings and reviews
- G2: 4.7/5 (780+ reviews)
- Capterra: 4.7/5 (370+ reviews)
10. SaneBox
Leveraging advanced algorithms, SaneBox studies your email habits to automatically filter unimportant messages into separate folders, allowing you to focus on what truly matters. Beyond just sorting emails, it offers a suite of features like one-click unsubscribe, defer emails for later, and track responses, all aimed at enhancing your email productivity.
Compatible with nearly all email services, SaneBox operates securely, ensuring your data’s privacy. Whether you’re overwhelmed with promotional emails, notifications, or just the sheer volume of daily correspondence, SaneBox promises a streamlined, more manageable inbox experience.
SaneBox best features
- The automatic categorization feature ensures only important emails appear in your inbox, with less crucial emails directed to the SaneLater folder
- The SaneCC feature emphasizes actionable emails by identifying and separating emails where you’re not in the “to” line, allowing you to focus on priority messages
- Users can schedule email-free breaks with the “Do Not Disturb” feature, which temporarily moves new emails to a designated folder
SaneBox limitations
- The Digest feature can be confusing, with some users struggling to train it effectively
- Navigating the project dashboard can be cumbersome due to its complex design
- The daily summary design lacks visual appeal, causing some users to overlook or disregard it
SaneBox pricing
- Snack: $7/monthly
- Lunch: $12/monthly
- Dinner: $36/monthly
SaneBox ratings and reviews
- G2: 4.9/5 (170+ reviews)
- Capterra: 4.8/5 (60+ reviews)
Summarize this article for me pleaseStreamline Customer Inquiries and Feedback With ClickUp
The overwhelming influx of emails pouring into our inboxes daily makes it easy to feel lost, ensnared by the creeping vines of unsorted messages. With the right email management software like ClickUp, not only can you send and receive emails from anywhere within the platform, but you can also effortlessly transform messages into actionable tasks.
The power of ClickUp’s enterprise project management software lies in its automation and scheduling capabilities. With a few simple tweaks, you can set up workflows that automate routine processes, allowing you to focus on what truly matters. Use ClickUp for free to improve your customer experience and team productivity!
Summarize this article for me pleaseFAQs (Frequently Asked Questions)
Why are marketers calling email the new productivity trap?
Because inboxes have become project boards — packed with approvals, briefs, and client updates — making it harder to separate communication from actual work.
How is AI changing the way teams handle overflowing inboxes?
AI tools now summarize threads, suggest responses, and auto-tag messages by priority, helping teams spend less time triaging and more time acting.
How can teams avoid AI Sprawl while adopting new tools?
By using platforms that keep AI features contextual — built into where you already work — rather than scattered across standalone apps.
Are shared inboxes still relevant in an AI-first workspace?
Yes, but their role is evolving. The best setups merge shared visibility with automation, so updates, replies, and ownership don’t vanish into threads.
Everything you need to stay organized and get work done.
