ClickUp Super Agents: The World’s First Human-like AI Agents

Super Agents are human‑like AI teammates that live inside ClickUp.

Unlike standalone AI tools, they see and understand exactly how your work connects across tasks, Docs, Chat, meetings, schedules, and connected tools. Just the way you and your team do.

With full context, Super Agents can run workflows around the clock, collaborate alongside teammates, and operate within your company’s knowledge, permissions, and guardrails.

This post breaks down how they work, why the underlying architecture matters, and what makes them fundamentally different from other agents you may have seen.

Introducing Super Agents™: The world’s first human-like AI agents

Why Traditional AI Agents Haven’t Delivered Yet

Most AI initiatives stall out for a few simple reasons:

No real context: Chatbots and generic agents don’t actually know your work. They see a prompt, not your projects, customers, or decisions
Disconnected tools: Your tasks, Docs, tickets, emails, and analytics live in different apps. Getting AI to act across all of them is painful
Brittle automations: You can script one‑off workflows, but they break the moment your process or tools change
No human‑level collaboration: You can’t assign them work, @mention them in a conversation, or trust that they “remember” what happened last week

The result: tons of AI experimentation, very little sustainable impact.

What Are Super Agents?

Super Agents in ClickUp are AI coworkers that are built right into your ClickUp Workspace. They show up just like teammates, because under the hood, they’re modeled as real users.

You can:

Assign tasks to them: Give them ownership of recurring work, projects, or whole workflows
@mention them anywhere: Pull them into Docs, tasks, or Chats to add context, answer questions, or move work forward
DM them directly: Ask for help, delegate busywork, or get updates just like you would with a teammate
Put them on schedules and triggers: Have them run reports every morning, triage new requests as they arrive, or monitor workflows in the background

*A Project Manager Agent is purpose-built to handle PM workflows end to end*

Instead of simply responding to prompts, Super Agents participate in your workflow alongside humans. And they do so continuously, proactively, and with full visibility into the work they’re doing.

The Three Core Powers of Super Agents

At the heart of Super Agents are three pillars: Context, Ambient AI, and Security.

1. Context: Always intelligent

Context for agents_ClickUp Super Agents — *Super Agents pull context right from your workspace and connected apps in real time to deliver tailored assistance*

Super Agents are the first agents with true human‑level memory and context. They:

Connect to all your files, apps, and data: Super Agents plug into your Workspace and connected tools, building a single layer of company intelligence instead of scattered pockets of knowledge
See work the way humans do: Tasks, Docs, Chats, meetings, and updates aren’t random text. They’re structured, living context that your Super Agent can navigate and act on
Store and use different kinds of memory, which include:
- Recent memory: What just happened in a task, conversation, or workflow
- Preferences: How your team likes work to be done – tone, formatting, routing rules, and more
- Long‑term and episodic memory: Key decisions, patterns, and project history stored in Docs that any collaborator can inspect and refine

Super Agents continually absorb updates across your Workspace. That’s how they stay accurate, trustworthy, and genuinely helpful over time.

2. Ambient AI: Always working

Ambient agents_ClickUp Super Agents — *Super Agents are customizable and can take on highly specific workflows for you, with minimal configuration*

Most AI waits for you to ask a question. Super Agents do the opposite: they work in the background so you don’t have to.

This is intelligence that:

Runs 24/7: Super Agents execute work on schedules you define and listen for triggers like questions being asked, new tasks being created, or forms being submitted
Uses real work skills: They don’t just call an API. They can draft Docs, update tasks, send emails, manage tickets, summarize meetings, and more using the same tools your team uses today
Acts like a teammate: You can DM them for one‑off help, and even @mention them in a Doc to turn a brainstorm into a clear plan
Steps in proactively: Super Agents can escalate issues, surface insights, and highlight risks before you even notice them

Any work you’d normally assign to a person and wait days for? You can now offload to a Super Agent and watch it run in the background.

3. Security: Always safe

agent security_ClickUp Super Agents — *Decide exactly where you want your Super Agents and how, with granular-level permission settings in place*

Super Agents are first‑class users in your Workspace. That’s what makes their security model different.

They inherit the same user‑level permissions as your team, so you can:

Decide exactly what each Super Agent can and cannot see
Control who’s allowed to see, trigger, or manage a Super Agent
Confidently keep customer data, internal Docs, and sensitive projects protected

Every action a Super Agent takes is captured in real‑time audit logs, so you always know what happened, when, and why.

And for critical decisions, Super Agents keep a human in the loop, asking for approval before taking high‑impact actions, such as asking you to review an email draft before sending. You stay in control while they handle the heavy lifting.

Human in the loop agentic flow clickup_ClickUp Super Agents — *Add human-in-the-loop workflows as needed or make them completely autonomous*

How Super Agents Actually Work: A Step-By-Step Workflow

Let’s break down what it looks like to bring a Super Agent into your team.

1. Describe the job

Describe agentic needs_ClickUp Super Agents — *Write out your agentic workflow needs in natural language to get started*

With Super Agent Studio, you don’t need to engineer workflows, be a prompt expert, or write code.

You simply describe:

The job you want the agent to do
The workflow you want automated
The busywork you want to hand off

From there, the studio configures the right skills, tools, and guardrails. If you’re not sure where to start, you can pick from proven templates and recommended Super Agents that are already fine‑tuned by ClickUp.

2. Connect the right context

Map agent to sources_ClickUp Super Agents — *Map your Super Agent to the right documentation and workspace locations so it always has the right context*

Next, you can refine what knowledge sources your agents have access to:

Lists, Folders, or Spaces in ClickUp
Docs and Wikis that matter for their work
Connected apps like email, calendars, or support tools

Because Super Agents share the same user model as humans, they gain implicit access to the public knowledge in your Workspace, and explicit access wherever you choose to share more. You don’t have to micromanage hundreds of separate knowledge bases.

3. Decide when and how it should act

Define triggers for agents_ClickUp Super Agents — *Define criteria for workflows, so your Super Agent knows exactly when to take action*

You can put each agent on:

Schedules (“Every weekday at 8 am, summarize yesterday’s work and send a report”.)
Triggers (“When a high‑priority bug is created, triage it and notify the right team”.)
On‑demand workflows (“When I @mention you on a task, clean up the description and add a clear action plan”.)

From there, the agent runs like clockwork, collaborating with your team in tasks, Docs, and Chat, and escalating anytime a human needs to weigh in.

What Super Agents Can Do Across Your Team

Because they’re built on your real workflows, Super Agents adapt to almost any team.

Here are a few examples:

For operations and project leaders

Automate status reporting: Every morning, your Super Agent pulls updates across key projects, highlights risks, and sends stakeholders a clean summary
Enforce playbooks: When a new request comes in, it tags, routes, and structures the work based on your process
Keep projects on track: It watches due dates, dependencies, and blockers, then pings owners before items slip

For go‑to‑market and support teams

Triage inbound requests: Automatically classify, prioritize, and route tickets, customer emails, or form submissions
Draft personalized replies: Use your knowledge base and past conversations to suggest responses that your team can quickly review and send
Keep CRM and Workspaces in sync: Log key updates, notes, and follow‑ups wherever your teams actually work

For product and engineering

Summarize feedback into action: Aggregate feedback from tasks, Docs, and chats into clear themes and prioritized backlogs
Monitor releases: Watch error signals, customer comments, and adoption data, then surface what needs attention
Handle recurring maintenance: From grooming backlogs to updating release notes, agents can own the repetitive work

For leaders

Get a live pulse on the business: Ask a Super Agent for the latest on key initiatives, and get answers grounded in your actual tasks, Docs, and discussions
Spot patterns you’d otherwise miss: See what types of work are slowing teams down, which projects keep slipping, and where AI can take more off people’s plates

In every case, the goal is the same: humans focus on judgment, creativity, and relationships. Super Agents handle everything else.

Super Fair Billing Policy

When we optimize, you save $.

When our teams save on AI costs, we pass them on to you. When sudden increases in AI costs occur as a result of new models or other changes, we subsidize the cost so you don’t see any sudden increases in credit usage.

Super agent pricing_ClickUp Super Agents

A New Era of Humans, With Super Agents

With ClickUp Super Agents, you:

Spend less time on status updates, routing, and repetitive tasks
Give every team member their own AI coworkers that actually understand their work
Create a system where work moves forward even when no one’s watching the board

You choose what to focus on. Your Super Agents handle the rest.