Have you ever worked with a company where the recruitment process feels like chaos—hundreds of resumes, endless follow-ups, and no easy way to track candidates?
As a hiring manager, my biggest fear was missing out on top talent because of an error-prone, inefficient hiring process.
That’s when I realized how essential good recruitment customer relationship management (CRM) software is. These tools have transformed how I handle the hiring process, providing a clear system to manage applicants, track communication, and ensure no great candidate is overlooked.
In this blog, I’ll introduce you to some of the top recruitment CRM systems that can transform your recruitment strategy and help you find the perfect candidates faster. 🧑🏼💻
- What Should You Look for in Recruitment CRM Software?
- The 15 Best Recruitment CRM Software
- 1. ClickUp (Best for comprehensive recruitment management)
- 2. HubSpot CRM (Best for integrating marketing and recruitment efforts)
- 3. Greenhouse (Best for building a people-first hiring culture)
- 4. Lever (Best for collaborative hiring and candidate engagement)
- 5. Jobvite (Best for social recruiting and employee referrals)
- 6. BambooHR (Best for small to medium-sized businesses)
- 7. SmartRecruiters (Best for companies seeking a user-friendly hiring solution)
- 8. Workable (Best for streamlined job posting and candidate sourcing)
- 9. Bullhorn (Best for staffing agencies with reporting features)
- 10. Recruit CRM (Best for automation and integration capabilities)
- 11. Zoho Recruit (Best for extensive customization)
- 12. Crelate (Best for creative staffing and recruitment needs)
- 13. iCIMS (Best for large enterprises with complex hiring processes)
- 14. ATS OnDemand (Best for straightforward applicant tracking)
- 15. ApplicantPro (Best for customizable workflows and reporting)
What Should You Look for in Recruitment CRM Software?
The recruitment process involves tracking applications, managing interviews, and staying on top of follow-ups. But the right CRM recruitment software can handle the heavy lifting for you.
Here are some features I consider essential when choosing a recruiting CRM:
- Scalability: As your team expands or you begin recruiting in different locations, the CRM should easily adjust to meet those changing needs. Check if it offers flexible pricing and supports essential integrations as your needs evolve
- Automation: The CRM should automate key tasks like logging calls and emails, sending updates to candidates, and scheduling interviews. Automating routine tasks frees up time for your team to focus on what matters most
- Customer support: Look for a recruiting CRM that offers reliable support across multiple channels like chat, phone, email, and a knowledge base. Quick help ensures you’re never stuck
- Personalization: A personalized recruitment CRM software allows you to customize your workflows and even add your branding to enhance the candidate experience
Other key features that the right recruiting CRM software offers are resume scanning, candidate management, analytics, job posting capabilities, and interview scheduling to enhance your recruitment process and ensure smooth onboarding.
The 15 Best Recruitment CRM Software
Here are my 15 top options to help you find the perfect fit for your recruitment needs. 👇🏼
1. ClickUp (Best for comprehensive recruitment management)
If you’re looking for an all-in-one platform to manage your recruitment process, ClickUp stands out as one of the best options. It is known for its project management capabilities and excels as a comprehensive recruitment CRM, making candidate tracking, relationship management, and task automation a breeze—all in one platform.
I chose ClickUp for Human Resource Management as my top choice because it seamlessly integrates task automation and collaboration tools, which allow recruitment teams to stay organized and efficient.
ClickUp enhances team collaboration with centralized communication tools and simplifies how we engage with candidates. It keeps all conversations, feedback, and updates in one place, ensuring everyone is on the same page.
ClickUp Chat
For instance, ClickUp Chat helps my recruitment team stay aligned with task comments, tags, and private chat channels. Real-time communication facilitates quick discussions about candidate progress and feedback sharing without losing context.
This approach makes it easy to nurture relationships and keep everyone on the team updated, fostering transparency.
ClickUp Dashboard
I prefer data-driven recruitment decisions over gut feelings or subjective opinions, and ClickUp Dashboards deliver just that.
It provides detailed insights into key HR metrics like time-to-hire, sourcing effectiveness, and candidate progress. These analytics empower you to evaluate your strategies, monitor team productivity, and continually improve your recruitment processes.
ClickUp Task Dependencies
Furthermore, ClickUp Task Dependencies lets you manage candidates with customized pipelines.
You can set up tasks for each stage—resume screening, interviews, offers, and onboarding—and create dependencies so that the next stage only begins once the previous one is completed.
ClickUp Automations
Building on this structured approach, ClickUp Automations enables you to set triggers for specific actions, such as automatically moving candidates to the next stage when an interview is marked as complete.
You can also create notifications to remind team members about upcoming tasks or deadlines.
For instance, when an offer is accepted, automation can instantly notify the onboarding team, streamlining the new hire’s transition. This saves time and minimizes manual errors so that your team can focus more on building relationships with candidates rather than managing logistics.
Overall, this AI HR tool extends beyond recruitment, making it a holistic CRM for managing the entire employee lifecycle.
ClickUp best features
- Get a clear overview: Visualize your recruitment pipeline with ClickUp Views like Lists, Kanban boards, and Calendar. Use these views to track candidate progress, schedule interviews, and organize each stage of the hiring process
- Automate to elevate: Automate workflows by setting up Automations for repetitive recruitment tasks. Move candidates through stages, send automated follow-up emails, and schedule interviews without manual effort, ensuring a streamlined hiring process from start to finish
- Centralize your documents: Manage documents with ClickUp Docs by storing offer letters, onboarding materials, and company policies. Keep all necessary documentation in one place for easy access
- Empower recruitment with AI: Leverage AI support with ClickUp Brain to draft job descriptions, generate candidate feedback emails, and summarize interview notes
ClickUp limitations
- The mobile app may not have all the functionalities available in the web version
- Some users might find it overwhelming at first due to the extensive customization options
ClickUp pricing
- Free forever
- Unlimited: $7/month per user
- Business: $12/month per user
- Enterprise: Contact for pricing
- ClickUp Brain: Add to any paid plan for $7/month per user
ClickUp ratings and reviews
- G2: 4.7/5 (9,000+ reviews)
- Capterra: 4.6/5 (4,000+ reviews)
2. HubSpot CRM (Best for integrating marketing and recruitment efforts)
Although HubSpot CRM is typically known for its sales and marketing functionalities, your HR teams can use it for recruitment as well. You can keep your candidate pipeline organized and focus on finding the right talent by adapting HubSpot’s easy-to-use interface and robust features.
Based on our testing, I like that it automates the screening and hiring process using custom workflows, thus reducing manual effort.
HubSpot CRM best features
- Centralize candidate communication with the universal inbox to manage all conversations in one place
- Track applicant data automatically through the contact management system, ensuring every interaction is logged and accessible
- Capture candidate information with customizable forms and landing pages that seamlessly integrate into your recruitment process
- Analyze recruitment metrics with detailed reports on team performance
HubSpot CRM limitations
- Some of the defined items are locked and cannot be accessed
- Workflows can be confusing and difficult to navigate
HubSpot CRM pricing
- Free
- Starter Customer Platform: $20/month per seat
- Professional Customer Platform: $1,300/month (Includes 5 seats)
HubSpot CRM ratings and reviews
- G2: 4.4/5 (11,000+ reviews)
- Capterra: 4.5/5 (4,000+ reviews)
💡 Pro Tip: It’s a good practice to encourage current employees to refer candidates. They already understand your company culture and can often bring in high-quality talent.
3. Greenhouse (Best for building a people-first hiring culture)
Greenhouse is a comprehensive recruitment CRM software that helps you with the end-to-end hiring process, making it easier for your team to find and hire top talent.
It’s more than just an applicant tracking system (ATS)—it helps your organization build a people-first hiring culture, enabling you to make fair, data-driven decisions and hire top talent efficiently.
Greenhouse lets you track each candidate’s journey, send automated follow-ups, and keep detailed notes on every interaction. Ideal for high-volume hiring, Greenhouse offers over 450 pre-built integrations, seamlessly connecting sourcing and onboarding software.
Greenhouse best features
- Access over 30 pre-built reports, connect them to Google Sheets and track recruitment performance with detailed analytics
- Scale your job listings across 1,000+ job boards while diversifying your talent pipeline with tools tailored for DE&I hiring goals
- Improve candidate experience through self-scheduling features, allowing candidates to book interviews at their convenience
Greenhouse limitations
- Managing permissions can be complicated and confusing
- There’s no option to search for similar candidates based on resumes
Greenhouse pricing
- Custom pricing
Greenhouse ratings and reviews
- G2: 4.4/5 (2000+ reviews)
- Capterra: 4.5/5 (675+ reviews)
📖 Also Read: 10 Employee Management Software for HR Teams
4. Lever (Best for collaborative hiring and candidate engagement)
Lever is among the top applicant tracking systems available. It helps your talent team expand their candidate pipelines, build lasting relationships, and make data-driven decisions.
I like that this talent management software combines automation, analytics, and user-friendly design to enhance recruitment, allowing teams to focus on engaging the right candidates.
Lever best features
- Integrate ATS and CRM for a seamless end-to-end recruitment experience
- Automate repetitive workflows and streamline processes to focus on engaging with top candidates
- Utilize dashboards to track diversity, equity, and inclusion metrics, ensuring more inclusive hiring strategies
- Enhance job listing visibility with recruitment marketing tools that help reach a wider and more diverse pool of candidates
Lever limitations
- Lacks robust native background screening and extensive candidate assessment tools
- Some users report that customer service could be better
Lever pricing
- Custom pricing
Lever ratings and reviews
- G2: 4.3/5 (1900+ reviews)
- Capterra: 4.6/5 (635+ reviews)
5. Jobvite (Best for social recruiting and employee referrals)
Jobvite is a talent acquisition tool that integrates AI in the hiring process. With its intuitive interface and specialized features, this AI tool for recruitment can handle multiple parts, from job posting to candidate onboarding.
One feature I find especially helpful is the Job Description Grader. Once you submit a description, it provides instant feedback on sentiment, word count, and readability and flags any words that may suggest bias.
Jobvite best features
- Create a branded career site to showcase your company culture and broadcast job postings
- Use AI to identify top candidates based on qualifications and experience
- Enable one-click referral sharing to engage your employees in the hiring process
- Use intelligent messaging to prescreen candidates and manage interviews with self-scheduling tools
Jobvite limitations
- When you look up past candidates, their application date changes to the current date, which can be confusing
- Calendars do not update automatically when scheduling changes are made
Jobvite pricing
- Custom pricing
Jobvite ratings and reviews
- G2: 4/5 (600+ reviews)
- Capterra: 4.1/5 (560+ reviews)
6. BambooHR (Best for small to medium-sized businesses)
BambooHR is a cloud-based HR information system (HRIS) designed to simplify and centralize HR operations. It is a good option for businesses transitioning from manual processes or spreadsheets to a more organized and efficient system.
As a CRM recruitment tool, BambooHR helps manage hiring, onboarding, employee data, and payroll.
BambooHR best features
- Utilize e-signature capabilities to simplify signing and approval processes for new hires
- Send customizable offer letters with auto-filled candidate info, streamlining the offer process
- Automate candidate categorization to handle large volumes of applicants more efficiently
- Access a mobile app that allows on-the-go review of applications and communication with candidates
BambooHR limitations
- The lack of notifications for new hires and time off is a key missing feature
- The UX/UI has seen minimal updates, making the platform difficult to navigate and unintuitive
BambooHR pricing
- Custom pricing
BambooHR ratings and reviews
- G2: 4.4/5 (2300+ reviews)
- Capterra: 4.6/5 (2900+ reviews)
👀 Bonus: Learn how to choose the right CRM to drive growth and maintain a successful hiring process.
7. SmartRecruiters (Best for companies seeking a user-friendly hiring solution)
SmartRecruiters is an AI-powered recruitment platform designed to make hiring faster and more efficient.
Whether you’re managing a corporate team or handling high-volume hiring, SmartRecruiters simplifies the process with task automation. Its CRM capabilities enable you to manage interviews, offers, and onboarding from one central platform so you can stay focused on building your ideal team.
SmartRecruiters best features
- Seamlessly integrate with tools like Zoom, LinkedIn, and DocuSign for an uninterrupted hiring process
- Coordinate interview schedules automatically with SmartPal, ensuring smooth candidate management
- Enable instant, organized communication through SMS and WhatsApp with SmartMessage
SmartRecruiters limitations
- Time-consuming setup for scorecards, especially when attaching text boxes to questions
- Many users find the interface to be outdated compared to competitors
- Setting up custom reports demands considerable effort, while pre-loaded dashboards do not offer drill-down capabilities
SmartRecruiters pricing
- Custom pricing
SmartRecruiters ratings and reviews
- G2: 4.3/5 (490+ reviews)
- Capterra: 4.2/5 (140+ reviews)
8. Workable (Best for streamlined job posting and candidate sourcing)
Workable is a comprehensive recruitment software that helps you find, attract, and manage candidates efficiently.
You can create engaging career pages that reflect your company’s culture and that too in multiple languages, reaching and catering to diverse candidates.
Workable best features
- Share your job openings across 200+ sites with a single click, maximizing visibility
- Create personalized onboarding experiences, manage employee information, and store necessary documents in one place
- Implement a structured referral program that encourages current employees to recommend candidates
Workable limitations
- Archived position information is inaccessible unless the position is unarchived
- The mobile site is not very user-friendly
Workable pricing
- Starter: $149/month (up to 20 employees)
- Standard: $360/month (up to 20 employees)
- Premier: $599/month (billed annually)
Workable ratings and reviews
- G2: 4.6/5 (430+ reviews)
- Capterra: 4.4/5 (460+ reviews)
👀 Bonus: Understand the components of CRM and get closer to your customers.
9. Bullhorn (Best for staffing agencies with reporting features)
Bullhorn is a robust staffing solution designed to enhance the entire recruitment lifecycle. This recruitment tool empowers your staffing agency to efficiently source candidates across various sectors, including light industrial, healthcare, and professional industries.
As an employee management software with recruitment capabilities, Bullhorn streamlines the entire hiring process, allowing you to focus on building relationships while quickly matching qualified candidates to your clients’ needs.
Bullhorn best features
- Benefit from SourceBreaker, an advanced search technology to efficiently find talent and discover new leads, all in one tool
- Leverage extensive automation for resume screening, interview scheduling, and candidate communication to save time and reduce manual work
- Choose from a wide range of add-on solutions, including analytics and executive search, to tailor Bullhorn to your specific needs
- Focus on high-touch relationships throughout the candidate journey, ensuring a better experience from the first call to placement
Bullhorn limitations
- The inability to hide email templates from specific users creates brand confusion
- The enforcement of Off Limits restrictions relies on a strict hierarchy of rules, which may not always align with user expectations
Bullhorn pricing
- Custom pricing
Bullhorn ratings and reviews
- G2: 4/5 (550+ reviews)
- Capterra: 4.1/5 (1000+ reviews)
10. Recruit CRM (Best for automation and integration capabilities)
Forget about manual tasks and disjointed workflows—Recruit CRM combines ATS and CRM in a way that makes your recruitment process smoother, faster, and smarter.
With a user-friendly interface, powerful integrations, and automation features, Recruit CRM simplifies sourcing, tracking, and managing candidates.
Recruit CRM best features
- Use advanced Boolean and Radius search (via Google Maps) to find candidates, clients, and jobs in specific location ranges
- Extract key details from resumes, streamlining the creation of candidate profiles with AI-powered resume parsing
- Manage candidates through customizable Kanban boards, facilitating easy drag-and-drop movement through the hiring stages
- Save top candidates for future job openings with hotlists, accessible through both desktop and mobile app
Recruit CRM limitations
- The reports section lacks depth
- There are occasional interface lags during peak times
Recruit CRM pricing
- Pro: $85/month per user
- Business: $125/month per user
- Enterprise: $165/month per user
Recruit CRM ratings and reviews
- G2: 4.8/5 (80+ reviews)
- Capterra: 4.9/5 (400+ reviews)
11. Zoho Recruit (Best for extensive customization)
Zoho Recruit is user-friendly, cloud-based recruitment software that combines ATS and CRM functionalities in one platform. It integrates smoothly with other Zoho products, giving you the flexibility to customize your hiring process to fit your exact needs.
Whether you’re hiring for a client or building an internal team, this employee database software covers every stage—from sourcing candidates to automating workflows. Plus, with AI-driven tools and a free-forever plan, Zoho Recruit streamlines hiring, helping you recruit smarter and faster.
Zoho Recruit best features
- Get automated responses with Zia AI Chatbot to frequently asked candidate questions and real-time updates on application status
- Edit hiring pipelines, color-code processes, and keep a clear overview of candidate progress
- Post jobs on 75+ job boards and instantly share listings on social media to widen your reach
Zoho Recruit limitations
- The software design appears outdated compared to other tools in the market
- The mobile app has feature limitations
Zoho Recruit pricing
- Free forever
For corporate HR teams
- Standard: $30/month per recruiter
- Enterprise: $60/month per recruiter
For staffing/recruitment agencies
- Standard: $30/month per user
- Professional: $60/month per user
- Enterprise: $90/month per user
Zoho Recruit ratings and reviews
- G2: 4.4/5 (1700+ reviews)
- Capterra: 4.5/5 (900+ reviews)
🔍 Did You Know? Some companies are now using gamified assessments to evaluate candidates’ skills in a fun, engaging way. These games test problem-solving, creativity, and teamwork while keeping candidates invested in the process.
12. Crelate (Best for creative staffing and recruitment needs)
Crelate is an all-in-one staffing and recruiting platform designed to help agencies and recruiters make more placements with less effort. Its modern, intuitive interface makes it easy to manage candidates, track progress, and communicate with clients.
This tool goes beyond recruitment—it includes fully integrated sales tools that allow you to manage candidates and clients in one place.
Crelate best features
- Stay compliant with credentialing and pay/bill processes, and easily track time and expenses on both mobile and desktop
- Customize your recruitment pipeline with drag-and-drop features
- Utilize Crelate’s Client Portal to communicate with clients through real-time alerts
- Leverage recruiting analytics to generate custom reports that inform decisions, track key metrics, and uncover opportunities
Crelate limitations
- The absence of a one-click option to cancel a subscription raises trust concerns
- Switching between candidate documents can be cumbersome and may lead to user errors
Crelate pricing
Custom pricing
Crelate ratings and reviews
- G2: 4.4/5 (200+ reviews)
- Capterra: 4.5/5 (300+ reviews)
13. iCIMS (Best for large enterprises with complex hiring processes)
iCIMS equips your team with the tools to create meaningful connections with candidates and optimize your recruitment efforts. It is designed to automate many aspects of talent acquisition while keeping candidates engaged through a variety of tools.
From international recruitment support to AI-powered candidate matching, iCIMS gives companies of all sizes the resources they need to find and retain the best talent.
iCIMS best features
- Maintain candidate outreach with multi-channel communication to keep applicants informed and engaged throughout
- Run recruitment marketing campaigns and manage events directly within the platform
- Simplify internal mobility with intelligent search, conversational AI, and omnichannel communication, making it easier for employees to find and apply for relevant internal opportunities
- Measure employee sentiment with automated surveys at key lifecycle stages
iCIMS limitations
- The platform can be overwhelming and hard to navigate
- Workflows often do not integrate well
iCIMS pricing
- Custom pricing
iCIMS ratings and reviews
- G2: 4.1/5 (700+ reviews)
- Capterra: 4.3/5 (830+ reviews)
🔍 Did You Know? Tech, healthcare, and finance are currently the most competitive industries for recruiters, with demand for skilled professionals often outpacing supply.
14. ATS OnDemand (Best for straightforward applicant tracking)
Looking for a straightforward way to manage your hiring process? This ATS is designed specifically for startups and small to medium-sized teams.
With both automatic and manual email options, communication with candidates becomes effortless. Pre-screening questions effectively filter applicants, and your team can collaborate by quickly forwarding candidate data.
ATS OnDemand best features
- Customize career pages to reflect your company’s identity for a user-friendly experience and better employer branding
- Screen candidates efficiently with pre-screening questions and automated email communication
- Integrate additional tools like texting, talent networks, and AI capabilities to enhance your hiring process
- Track recruitment activities through an intuitive and feature-rich dashboard
ATS OnDemand limitations
- The advanced candidate search feature can crash if the Search Phase field is left blank
- Complexity in configuring reports can hinder the ability to generate insightful analytics and metrics
ATS OnDemand pricing
- Custom pricing
ATS OnDemand ratings and reviews
- G2: Not enough reviews
- Capterra: 4.2/5 (65+ reviews)
⚡ Template Archive: Explore our comprehensive ATS templates, where you’ll find ready-to-use templates tailored for every stage of the hiring process.
15. ApplicantPro (Best for customizable workflows and reporting)
ApplicantPro is a recruitment tool that helps you increase your flow of qualified applicants and quickly identify the best candidates.
It helps you communicate with candidates via text or email, auto-disqualify unqualified applicants, and use integrated assessments to narrow down your top picks.
Additionally, you can initiate background checks and handle new hire paperwork right from the platform.
ApplicantPro best features
- Use cognitive and behavioral pre-hire assessments to find candidates best suited for your open positions
- Review, rewatch, and rate video interviews within each applicant’s profile
- Check references by sending requests electronically and tracking responses within the system
- Set custom permission levels to control access over recruitment details and manage user roles efficiently
ApplicantPro limitations
- The follow-up email feature has reduced the number of incomplete applications
- Tracking the status of applicants and their position in the process is challenging
ApplicantPro pricing
- Custom pricing
ApplicantPro ratings and reviews
- G2: 4.2/5 (85+ reviews)
- Capterra: 4.6/5 (370+ reviews)
Make ClickUp Your CRM of Choice
Now that you’ve explored these 15 top recruitment CRM software options, you’re better equipped to find the right fit for your hiring needs.
While each tool offers unique features to enhance your recruitment, ClickUp offers an all-in-one experience to increase team efficiency while delivering a superior candidate experience, making it an indispensable part of your hiring journey.
ClickUp’s benefits extend into onboarding, helping your new hires start on the right foot with the resources and infrastructure they need to embrace success.
Sign up to ClickUp and transform your recruitment strategy today!