Have you ever walked out of a meeting feeling like it was more of a monologue than a productive discussion?
We’ve all been there.
Meetings often seem like time sinks, leaving us questioning their actual value.
Post-meeting feedback surveys offer a straightforward way to gather honest insights from your team. They help you understand what worked, what didn’t, and how to make future meetings more effective and inclusive.
In this article, we’ll explore the power of post-meeting feedback surveys, provide practical examples, and share templates you can use to get started right away.
Ready to transform your meetings from mundane to meaningful?
Let’s dive right in! đŸ‘‡
- What Exactly is a Post-Meeting Survey?
- Why Conduct Post-Meeting Surveys At All?
- Examples of Effective Post-Meeting Survey Questions
- Nail Your Post-Meeting Surveys with These Tips
- How to Make Sense of Your Survey Results?
- Turning Feedback Into Improved Team Meetings
- Improve Your Meetings with Your Team’s Feedback
What Exactly is a Post-Meeting Survey?
A post-meeting survey is a short questionnaire, like a mini-interview, sent to your team after a meeting. It’s their chance to give you real insight into how things went.
These surveys are all about helping you improve things in three key areas: keeping your team happy (aka job satisfaction), making sure everyone feels like they’re in the right place (employee retention), and building a strong, collaborative team.
Different types of survey questions
Here are the different types of post-meeting survey questions you can use in your surveys:
Likert scale
The Likert scale helps your team choose how much they agree with statements like ‘This meeting helped me feel focused’ or ‘The meeting stayed on track.’Â
- Strength: Easy to answer, provides a quick overview of sentiment
- Weakness: Offers limited data and doesn’t reveal specifics of why someone feels a certain way. If someone chose ‘Neutral’ about the meeting’s focus, did they find it irrelevant, or were they unsure of the goals? Likert scales don’t tell the whole story
Rating scale
Similar to the Likert scale, but instead of agreeing or disagreeing, your team rates things on a scale (maybe 1-5 stars)—like the clarity of the meeting goals or how well everyone participated.
- Strength: Offers more nuance than a Likert scale, allows for pinpointing specific areas for improvement
- Weakness: It can still be subjective (e.g., someone might rate participation as a ‘4’ while another considers it a ‘3’). It doesn’t provide more details about the ratings
Open-ended questions
Here, you ask post-meeting survey questions such as “What could we have done differently to improve this meeting experience?” and let your team give honest feedback in their own words. This is great for getting in-depth thoughts and uncovering areas you might not have considered for future meetings.
- Strength: Uncovers rich details and unexpected insights, allows employees to express their true feelings about the meeting and their work
- Weakness: Can be time-consuming to analyze, may lead to rambling or unclear responses
Multiple-choice questions
These questions are fast and easy for your team to answer, and they offer a set of pre-written choices. For example, “Did the meeting start and end on time?” Choices: Yes/No/I wasn’t there. It’s great for getting quick answers to specific points.
- Strength: Fast and easy to answer, provides clear-cut data for specific aspects of job satisfaction (e.g., workload, communication)
- Weakness: Limited options might not capture all employee experiences. For example, a question about workload might only offer choices like ‘Manageable,’ ‘Overwhelming,’ or ‘Just right.’ This doesn’t account for someone who might feel their workload is, say, ‘Unevenly distributed’
Each type of question has pros and cons. Still, by mixing and matching, you can create meeting effectiveness survey questions or use employee survey software to get all the necessary information to improve your meetings and even plan future events.
Why Conduct Post-Meeting Surveys At All?
Have you ever walked out of a meeting wondering if it was a productive use of everyone’s time?
According to a recent report, a staggering 91% of employees admit to daydreaming during work meetings.
Have you asked yourself these questions:
- Were the objectives achieved?
- Did everyone feel heard and engaged?
Here’s why you should conduct post-meeting feedback and use data science to analyze it:
Uncover ideas
Meetings uncover valuable ideas, but sometimes, these ideas get buried under surface-level discussions.
Open-ended survey questions encourage honest and insightful feedback, allowing team members to share their unique perspectives and insights, which you might not have otherwise captured.
Measure goals
Effective meetings have clear goals.
Post-meeting surveys help you measure how well these goals were achieved using various question types, such as Likert scales, rating scales, and multiple-choice questions.
Tracking meeting attendees’ satisfaction trends and pinpointing areas where goals often fall short can help you continuously improve and ensure your meetings provide real value.
Boost ROI on meeting time
Meetings take up valuable time and resources. Post-meeting surveys and data analysis can help you assess their effectiveness.
Ask questions like:
- Are long meetings causing lower engagement?
- Is the meeting agenda structure affecting productivity?
Gathering feedback allows you to optimize meetings to ensure they are productive and worthwhile.
Identify areas for improvement
Post-meeting surveys provide a safe space for constructive criticism, highlighting areas where your meetings can be improved. Data can uncover common themes and pain points within the feedback.
Identify consistent issues with meeting clarity or participation. Pinpoint these areas, and you can take targeted action to create more effective and engaging meetings for everyone.
When analyzed with data science, post-meeting surveys become a powerful tool for continuous improvement. You gain actionable insights to transform all your meetings into strategic sessions that drive results and keep your team engaged.
Why are post-meeting surveys necessary for remote teams?
Clear communication and a strong sense of connection are essential in a remote setting, but remote meetings can sometimes feel like a gamble.
- Did everyone get the information they needed?
- Were remote team members engaged throughout?
Here is how post-meeting surveys help you conduct better remote meetings:
Detect communication gaps
Traditional in-person cues that signal confusion or disengagement might be missed in a virtual setting.
Post-meeting surveys allow remote team members to share honest feedback, revealing any communication gaps hindering their participation or understanding.
Boost remote team engagement
Feeling heard and valued is crucial for employee satisfaction, especially for those working remotely.
Surveys provide a safe space for remote team members to share their thoughts and suggestions, creating a more inclusive and collaborative work environment.
Identify time zone challenges
The beauty of remote work is location flexibility, but it can also mean juggling different time zones.
Surveys can help you determine whether meeting times are convenient for everyone or if adjustments need to be made to ensure optimal participation from remote team members.
Tailor meetings for remote team’s success
By analyzing survey data, you can gain valuable insights into how to optimize meetings for a remote audience.
This might involve incorporating more breakout sessions for focused discussions, encouraging active participation through polls or questions, or exploring different meeting formats like asynchronous communication for specific topics.
Post-meeting surveys are essential for making remote meetings engaging and productive and ensuring everyone feels connected, no matter where they are. This valuable feedback also helps you plan and improve future meetings.
Examples of Effective Post-Meeting Survey Questions
Ready to start using post-meeting surveys? Great!
But what questions should you ask?
We’ve rounded up some of the best post-meeting survey questions you can ask to get the most valuable feedback:
After a brainstorming meeting
To improve employee engagement, focus on questions about idea-sharing and comfort levels. These questions help gauge participant engagement and how psychologically safe employees feel to participate and voice their opinions.
Consider asking:
- ‘Did this session spark your creativity and get you thinking outside the box?’
- ‘Did everyone feel comfortable sharing their ideas?’
- ‘How well did the format of the brainstorming session encourage your participation?’
- ‘What could we do differently to make future brainstorming sessions more productive?’
By asking these questions, you can ensure your brainstorming sessions are inclusive, engaging, and effective in generating innovative ideas.
After a training meeting
Understanding if training materials resonate with employees and if the pace is appropriate keeps them engaged in the learning process.
When employees feel equipped to apply what they’ve learned, they feel accomplished and are more engaged.
Ask questions like:
- ‘How well did the training materials meet your learning objectives?’
- ‘Was the training pace appropriate, or did you feel rushed or bored?’
- ‘Do you feel more equipped to apply what you learned in your day-to-day work?’
- ‘What additional topics or resources would you have liked to see covered in the training?’
After a team building activity meeting
Activities that promote collaboration, communication, and personal connection all contribute to a strong sense of team spirit and belonging.
Engaged employees are more likely to feel invested in the team’s success. Questions about the effectiveness of team-building can provide valuable insights.
Consider these:
- ‘To what extent did this activity help build a sense of collaboration within the team?’
- ‘Did you feel like you had a chance to connect with your colleagues on a personal level?’
- ‘How well did the activity promote communication and problem-solving skills among team members?’
- ‘What kind of team-building activities would you be interested in participating in the future?’
After a general meeting
Employees who know they can contribute and achieve objectives gain a clear sense of purpose and value.
Use these Employee satisfaction survey questions to gather feedback on your general meetings:
- ‘How clear were the meeting objectives at the outset?’
- ‘Did the meeting stay on track and avoid going off tangents?’
- ‘Did you feel like you had a chance to contribute your thoughts and ideas?’
- ‘On a scale of 1 to 10, how likely are you to recommend attending similar meetings in the future?’
đŸ’¡Pro Tip: Open-ended questions: Open-ended questions in any meeting type can spark valuable insights related to performance and overall meeting effectiveness.
For example, asking about additional resources needed can highlight potential performance gaps. Here are some examples:
- ‘What did you find most valuable about this meeting?’
- ‘What could we improve for future meetings?’
- ‘Were there any topics or issues that were not addressed that you feel are important?’
Meeting effectiveness
When crafting your post-meeting surveys, tailor your questions to match the specific goals of your meeting. Assess clarity of objectives, whether discussions stayed on track, if the format encouraged creative thinking and participation, and if team-building goals were achieved.
You can mix and match these examples and get creative to craft specific and engaging surveys for your team.
Nail Your Post-Meeting Surveys with These Tips
Now that you’ve crafted killer survey questions, here are a few pro tips to maximize your response rate and get the most valuable feedback before you hit send.
- Send your survey at the appropriate time: Don’t bombard your team while their brains are still in meeting mode. However, send the survey shortly after the meeting, ideally within 24-48 hours, when the key points are still fresh
- Encourage your team to take the survey: A little nudge can go a long way. Consider offering a virtual coffee break or a shout-out in the team channel for those who complete the survey. Just remember, the reward should be a thank you, not a bribe
- Keep the surveys anonymous: People are more likely to be honest if they know their feedback won’t come back to bite them. ClickUp ensures anonymity, so your team can speak their truth freely
- Use the right tools to implement your team’s feedback: ClickUp made a big difference at STANLEY Security by consolidating their tools and streamlining processes. By ditching old-school systems like Excel and email for ClickUp’s all-in-one platform, they saved over 8 hours weekly on meetings and updates. This change slashed administrative time, boosted collaboration across global teams, and created a more productive, unified work environment
đŸ’¡ Pro tip: Use our tried and tested 360° evaluation questions for managers that provide you with a well-rounded view of the strengths and weaknesses through your peers’ eyes and help you identify areas for growth.
How ClickUp helps with your post-meeting surveys
Now that you’ve considered those best practices, let’s see how ClickUp can make creating and analyzing post-meeting surveys easy.
- Organize and track: Use ClickUp’s Tasks to create a dedicated task for each survey. This feature allows you to set deadlines, assign responsibilities, and include all relevant details, ensuring your survey process stays organized and efficient.
- Create and customize: ClickUp’s Forms View helps you design engaging surveys with various questions, including multiple-choice, open-ended, and ratings. This flexibility ensures you gather comprehensive feedback tailored to your needs.
- Boost responses: ClickUp’s Automation lets you set up automated ClickUp Reminders for team members who still need to complete the survey. These gentle prompts can significantly increase response rates, giving you the necessary feedback
- Analyze and visualize: ClickUp’s Dashboards transform your data into actionable insights after collecting feedback. Visualize trends, identify key areas for improvement, and better understand what works in your meetings
- Discuss and act: ClickUp Chat and ClickUp Comments features allow your team to discuss the feedback directly within the platform. This makes it easier than ever to take action on the insights you’ve gathered and improve your meeting outcome
Want to skip a few steps? ClickUp offers a variety of post-meeting feedback form templates that you can use immediately.
ClickUp’s Feedback Form Template is a great starting point. It is a meeting feedback survey template that streamlines feedback collection and analysis and helps you design custom surveys to gather post-meeting or post-event survey insights.
This template helps you collect meaningful data to drive product decisions and analyze responses quickly to spot trends and insights faster.
If you’re looking for inspiration, here are a few examples of employee feedback you can look at.
How to Make Sense of Your Survey Results?
You’ve sent out your surveys, your team has responded, and now you have all the data you need.
Here’s how to turn that data into actionable insights:
Net Promoter Score (NPS)
You might have seen this term floating around—Net Promoter Score (NPS). It’s a fancy way of measuring customer (or, in this case, employee) loyalty.
ClickUp can help you calculate your NPS based on your survey responses by designing user-friendly NPS surveys with ClickUp’s Forms View and then leveraging custom fields to categorize responses based on their score.
- Promoters (9-10): These respondents are highly satisfied with your meetings and would likely recommend them to others
- Passives (7-8): These respondents view your meetings neutrally. While not dissatisfied, there may be opportunities to improve their experience and engagement
- Detractors (0-6): These respondents are dissatisfied with your meetings. Their feedback is critical in identifying areas for improvement and ensuring future meetings meet everyone’s needs
ClickUp’s List View and Board View help you visualize trends across Promoters, Passives, and Detractors.
You can then use ClickUp’s Docs to build reports summarizing your NPS and key insights from open-ended feedback.
CluckUp’s Docs serves as a centralized platform for creating impactful NPS reports. It helps you summarize your overall NPS score alongside critical trends and insights from the meeting participants’ feedback. Use different formatting functionalities to visually represent findings through charts or graphs to create a clear and professional presentation.
Turning Feedback Into Improved Team Meetings
So, you’ve got your NPS score and a boatload of feedback. Now what?
Here’s how to take action and transform your meetings:
- Focus on the feeling: Look at the overall sentiment. Are most responses positive, neutral, or leaning negative? This gives you a general sense of how your meetings are landing
- Identify trends:
ClickUp’s Dashboards feature helps you visualize data and identify trends. Look for patterns in the feedback. Are there recurring complaints about meeting length, clarity of objectives, or participation opportunities? - Prioritize: Don’t try to tackle everything at once. Focus on the most common pain points and areas with the biggest impact
- Be transparent: Let your team know you’re listening! Share key takeaways from the feedback and the actions you’re taking to improve future meetings
Improve Your Meetings with Your Team’s Feedback
Clear communication is the key to any successful team.
Post-meeting surveys create a safe space for your team to share their thoughts and help you identify any communication gaps hindering progress.
By understanding what’s working and what’s not in your meetings, you can make them more efficient and focused, freeing up your team’s valuable time.
Post-meeting surveys show your team you care about their input, and taking action on their feedback demonstrates your commitment to creating a positive work environment.
ClickUp makes creating and analyzing post-meeting surveys a breeze, so you can spend less time managing meetings and more time getting things done. Sign up for your free ClickUp account today!