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How to Optimize Workflows to Prevent Lag Time?

Ever come across a situation where a task gets delayed, and when you ask why, the team member says, “Oh, but I was waiting on something I need”?

Dependencies are one of the biggest reasons for delays in any project. If you don’t plan dependencies effectively, not only will you lag behind, you will also be left with project team members twiddling their thumbs until the previous task is completed.

In project management, this can have financial, reputational, and motivational consequences. 

In this blog post, we explore the concept of lag time and how it can help you plan projects better, prevent delays, maximize resource utilization, and drive desired outcomes.

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What is Lag Time?

Lag time in project management refers to the delay between tasks dependent on each other. It is the waiting period before the successor activity can begin, even after the completion of the predecessor activity.

If you’ve ever been in a video conference and someone said, “There is a lag in this call,” you already know what lag time is. It is the delay between your colleague saying something and you receiving it so you can respond. At best, it can frustrate the people on the call. At worst, it can make the entire call unproductive.

So, understanding lag time, its causes and consequences is critical to successful project management. 

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Comprehensive Overview of Lag Time in Project Management

Simply put, lag time is a scheduling and planning concept representing an unforeseen delay or wait between subsequent tasks. 

How is lag time calculated?

We measure lag time in units relevant to the project’s scheduling, such as hours, days, or weeks. 

If task A (predecessor activity) finishes on day one and task B (successor activity) can start only after three days, your lag time is three days. 

What are the characteristics of lag time?

Some of the key characteristics of lag time are as follows.

Unexpected: A lag is rarely expected. It occurs without notice or warning. For instance, a team member falling sick or machinery breaking down.

Undesirable: Lag time is a ‘delay’ in the process flow, which is detrimental to the project.

Post-facto: Because lag time is unexpected, it can’t be foreseen. Therefore, it can only be identified in retrospect and responded to. 

Downstream effects: A lag in any one part of the project phase has downstream effects on various tasks and milestones. For instance, in a software project, if the quality analysis is delayed because the subscription for the test automation software has expired, deployment and DevOps tasks will also be delayed.

What is the purpose of lag time?

Lag time is a measure of latency. It helps you follow project management principles and improve outcomes by:

Measuring efficiency: Lag time refers to the level of inefficiency in the process. It is the first step in optimizing the workflow.

Identifying gaps: If a particular step in the process causes delays, lag time throws light on a gap that needs to be filled.

Predicting downtime: While lag time is not a predictive/preventative measure, it can help identify potential bottlenecks for the next cycle. For instance, if a particular machine repeatedly causes lags, you can plan to have it replaced/repaired.

Building backup: Often, lag time results from inadequacies within the process. For instance, if you have only one developer on the team, even their vacation can cause a lag. Understanding this can help you build backup.

What are some commonly used lagging indicators in project management?

Lagging indicators are metrics of lag time in projects. They are calculated after the event, or the project is completed to evaluate performance.

In project management, some commonly used lagging indicators are:

  • Time delay: The difference between the planned and actual date of task delivery
  • Downstream impact: The delay caused to the project as a result of lag in a particular task
  • Productivity loss: Unproductive time spent by team members who were waiting for the preceding task to be completed
  • Revenue loss: Potential loss of sales/revenue or penalties due to lag

Lag time is often confused with lead time, another important concept in project management. Let’s look at how they are similar or different.

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Lead Time vs. Lag Time

Lead time is the overall time taken to complete a project from start to finish. 

Unlike cycle time, which measures how long it takes to create the product—like developing a feature or making coffee—lead time measures the duration between customer order and the product reaching them, including logistics, customer service, etc. We’ve covered more on cycle time vs lead time in an earlier blog post.

The most basic lead time formula is Lead time = Project completion date – project start date. However, while planning a project, managers calculate it as the total time taken to complete each task in the project and the necessary waiting time, if any.

Lead time helps project managers with task/resource scheduling. It helps them understand dependencies and schedule work accordingly. Let’s take a simple example of a software project.

The lead time for development might be 2 days—testing 1 day, deployment 1 day. If the project begins on Monday, project managers can assign tasks to developers for Monday- Tuesday, quality analysts for Wednesday, and DevOps for Thursday. 

Unlike lag time, lead time is a predictive/planning tool. The key differences between the two are as follows.

Lead timeLag time
Lead time is the time taken to complete the project from start to finishLag time is the delay or latency between two subsequent steps
Predictive tool: Used for effective schedulingRetrospective tool: Used for performance measurement
Predictable and unavoidableUnforeseen and avoidable 
Differences between lead time and lag time

Though different, both lead and lag time are critical in measuring project performance. Here’s how.

Planning and scheduling

Lead time helps project managers plan tasks and dependent activities based on their time management goals. Lag time helps build contingencies.

For instance, if the lead time of a development project is 10 days, you can schedule tasks accordingly. If the average lag time in past projects was 2 days, you can include that into your schedule and plan for delivery in 12 days.

ClickUp Gantt Project Timeline Template
ClickUp Gantt Timeline Template to see how dependencies impact lead and lag times

Resource utilization and optimization

Lead time helps utilize resources effectively, while lag time helps create a backup. 

For instance, you can use lead time to assign tasks in the order of the process flow. And use the lag time to hire additional resources or rent machinery. This might change based on whether it’s a one-time or recurring project.

Performance management

Lead time is measured against targets, while the ideal lag time is zero. 

For example, if the estimated time to develop a feature is 16 hours, that is the target lead time for that task. If a developer takes longer, their performance does not meet expectations.

ClickUp Targets and Performance Management
Setting lead time targets and performance management on ClickUp

However, lag time is when they take sick leave or their computer malfunctions. Therefore, this isn’t a matter of their performance and does not appear in their reviews. Yet, this lag impacts project delivery and must be considered during sprint/project review.

Accountability

Lead time is a collective responsibility, and every team member and project manager is responsible for maintaining good lead time. Lag time is a process inefficiency, which is the responsibility of the leadership.

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Factors Affecting Lead & Lag Time in Production

Several factors can affect lead and lag time in project schedule management, both positively and negatively. Some of the key factors are as follows.

Resource availability: If resources are readily available, lead times would be shorter and vice versa. On the other hand, if some resources are available and some are not, there might be lag time. For instance, if you have developers but not enough testers, there will be a lag between those two phases of development.

Dependencies: The nature of project dependencies influences lead and lag times. Strong dependencies, where a task cannot start until the completion of the previous one, tend to increase lag times. In contrast, tasks with looser dependencies may allow for reduced lead times through task overlapping.

Project complexity: Complex projects with multiple interdependent tasks and phases will likely experience extended lag times. This is due to the increased need for coordination and quality assurance between tasks.

Stakeholder requirements: Strict quality control measures or longer approval processes can extend lead/lag time as projects await confirmation to proceed.

Risk management policies: Projects with aggressive risk management strategies will likely have shorter lag times as managers would have preemptively addressed potential delays and accidents.

Depending on the reason, impact, and consequence, lag times can be measured, managed, and minimized to optimize workflows. Here’s how.

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How to Handle and Manage Lag Time in Project Management

Lag time can be a considerable detriment to effective project execution, which needs to be continuously minimized and managed. Here are a few tips and strategies to achieve that using a robust project management tool like ClickUp.

Map dependencies

Even the simplest of projects have dependent tasks. For instance, invoicing is dependent on project sign-off by the client. Knowing these dependencies helps plan better. 

When you set up your project using ClickUp tasks, link dependent ones and see their impact on lead times. You can also use the critical path method to estimate a project’s time accurately. 

ClickUp-Tasks
Plan, organize, and collaborate on any project with custom task management 

Track time

Encourage every team member to track time for their tasks. This helps project managers accurately estimate lead times. 

ClickUp project time tracking allows you to start and stop a timer, add a time range, or add hours/minutes for each task and subtask. There are also several time management templates within ClickUp to help you estimate time effectively.

Schedule right

Use the time estimates, dependencies, and critical path to schedule your project with optimal lead times and minimal lag times.

Schedule: Set deadlines for each task and visualize the project using ClickUp’s calendar view. Ensure that it’s reasonable and achievable.

Assign: Allocate tasks to team members based on their skills and availability. ClickUp Workload view is a great place for insights into resource scheduling. For instance, if you face lag time in deploying an increment because you don’t have enough DevOps resources, use the Workload view to reallocate team members from non-critical maintenance tasks.

ClickUp’s Gantt charts 
Visualize and manage any project with ClickUp’s Gantt charts 

Clarify: Use ClickUp’s Gantt chart view to see dependencies and overlapping tasks in your project timeline. 

For example, code review depends on the completion of coding. Check if the latter is scheduled to be completed before the former. Else, drag-and-drop deadlines.

If you’re new to managing complex projects with dependencies, ClickUp’s Gantt chart project templates are here to help.

Keep buffer time: Even if your time estimates are accurate, you must expect some delays. Strategically placing buffers in project schedules can help manage lag time effectively.

For example, adding a buffer between the system integration and user acceptance testing phases in a development project can accommodate unexpected delays without impacting the project end date.

Communicate

Communication gaps can cause unnecessary delays and lags. To prevent that, communicate proactively and regularly. 

  • Nested comments in ClickUp tasks enable teams to ask questions to each other and get answers contextually, preventing delays in knowledge sharing
  • ClickUp Chat view shows all conversations in one place, so your teams don’t have lags in responses
  • ClickUp Automations eliminate busy work, preventing lag time in admin tasks
  • ClickUp reminders help stay on top of deadlines, responsibilities, and anything else that needs attention

Most importantly, monitor and optimize

Lag times are a symptom of systemic issues. Repeated lag times indicate that something somewhere is broken. To fix the process, monitor project progress regularly.

ClickUp Dashboards enable you to see all the reports you need in one place. For instance, if you’d like to see all overdue tasks by the delay rate, you can set up a widget for that on ClickUp.

Use these reports to identify the root causes of lag time and eliminate them systematically.

ClickUp Dashboard
 Use ClickUp’s Dashboards to visualize organization-wide KPIs in real-time
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Optimize Workflows to Minimize Lag Times in Project Schedule with ClickUp

Every project is a complex flow of activities and information. Delays as a result of someone waiting on something are almost inevitable. 

However, good project management relies on eliminating such lags. If you intend to complete a project as per requirement, on time, and on budget, you can not afford lag time.

ClickUp’s comprehensive project management software is designed to prevent this. It includes powerful features to optimize project workflows to eliminate unnecessary lag. From estimating the time needed to seeing real-time progress reports, ClickUp has everything you need to stay on top of your project.

Stay on time every time. Try ClickUp for free today!

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FAQs About Lag Time

1. What is an example of lag time?

Lag time is the unexpected delay between one process and the next. 

In software development, this could be the waiting period between coding and code review due to the senior developer being called away to another project. 

In manufacturing, an example of lag time is the delay in the delivery of one spare part as a result of supply chain issues.

2. What is another word for lag time?

Another word for lag time is “waiting period.” This term refers to the interval during which no productive activity occurs on a specific task. 

3. What is lag time and lead time?

Both are scheduling concepts used in project management to manage the sequence of tasks underway.

Lag time is the delay or waiting period between tasks. It is typically unforeseen and results from an error/accident.

Lead time is the time that elapses between the initiation of a process and its completion. It is the estimated time taken by all tasks in the sequence to be completed.

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