Partner Type
  • Solution Partner
Partner Tier
  • Ruby
Languages
  • Arabic
  • English
  • Hindi
  • Urdu
Services Provided
  • Onboarding Packages
  • Custom Onboarding
  • Change Management
  • Technical Implementation
  • Managed Services
Use Cases Implemented
  • Creative and Design
  • Engineering and Product
  • Finance and Accounting
  • HR and Recruiting
  • IT
Locations
  • India
  • Pakistan
  • South Africa
  • United Arab Emirates
Regions Served
  • EMEA
  • Asia-Pacific
Industry Experience
  • Accounting
  • Construction
  • Consultants and Coaches
  • Content Creators
  • Digital Agency
Support
Hitesh Mahajan

The operator's AI firm for MEA and APAC. ClickUp Ruby Partner delivering AI native work systems that businesses actually run on.

Aidapt is the operator's AI firm for MEA and APAC. We work with CEOs, COOs and business unit leaders in the UAE, Saudi Arabia, Kenya, South Africa, Pakistan and India who run something real: retail chains, manufacturers, FMCG, financial services.

Most AI and most tooling never reaches the floor. The pilot impresses the boardroom, the platform gets licensed, and the operating model stays exactly as it was. We exist to end that pattern. Our approach is translation first: we translate frontier AI and modern work systems into the way a business actually runs, and we measure the result in margin, throughput, decision speed and the cost of running the place.

Every engagement opens with a diagnostic, not a tool. We map how the business operates, find where the leverage is, and produce a sequenced roadmap before anyone talks about a build. Then we design, build and embed the result, and certify the client's own team to run it without us.

Three capabilities sit underneath: Operations (how the business runs), Intelligence (what it knows and decides) and Enablement (how its people work with AI).

What we deliver on ClickUp:

  • Workspace architecture and rollout across departments
  • Migration from legacy tools onto a single operating model
  • ITSM and service desk consolidation
  • AI native builds with ClickUp Brain and agents configured at go live, not left for a someday roadmap
  • Dashboards and reporting connected to the wider data stack
  • Adoption and enablement programmes for frontline and professional users
  • Managed service to keep the system running after go live

ClickUp and Aidapt

Aidapt is an all round AI firm. We design, build and embed the systems a business runs on, and ClickUp is the operating surface most of that work lands in.

We have been a ClickUp partner since March 2025 and hold Ruby tier as both a Solution Partner and a Resale Partner. Licences transact through us across MEA and APAC and we own the full lifecycle: licensing, workspace architecture, migration, build, adoption and ongoing managed service. Every implementation ships AI native, with ClickUp Brain and agents configured at go live rather than left for a someday roadmap. In the past year we have onboarded over 1,500 users across the region, including enterprise ITSM consolidations off fragmented legacy toolsets.

Three capabilities sit behind that work:

Operations. How the business runs. Workflow and operating model design, work systems, automation and agents built into the day job. ClickUp is our anchor here, extended with AI and app build layers so a process improves rather than just moves.

Intelligence. What the business knows and decides. Data engineering, warehousing, analytics and AI and ML on Snowflake, with Sigma as the decision layer so operators self serve answers instead of queueing for reports. ClickUp dashboards then carry those numbers back into the work.

Enablement. How people work with AI. Role based programmes from frontline to executive, so adoption survives after go live and the client's own team runs the system without us.

Our five anchor platforms:

  • ClickUp (Ruby Partner) for the productivity and operations layer
  • Claude for frontier reasoning, coding and agents, and we hold Claude certifications across the engineering team
  • Lovable (Solution Partner) for AI app building, standing up internal tools in days
  • Snowflake for the data foundation across engineering, analytics and AI in one platform
  • Sigma for business intelligence on top of Snowflake

We are tech agnostic at the surface and opinionated underneath. Every engagement opens with a diagnostic that maps how the business runs before anyone talks about a build, so the tool never scopes the work.

We operate where coverage is thinnest: operator led economies in the Gulf, East and Southern Africa and South Asia, with people on the ground who speak the buyer's language.

Reviews
5
6 reviews

Excellent Support and ClickUp Expertise

Mariam Al-Hamad · Trolley ·

It has been a great experience working with Aidapt. The team has been highly supportive, responsive, and professional throughout the journey. Their strong ClickUp knowledge and understanding of our PMO requirements helped us develop practical and effective solutions. I especially appreciate their flexibility, continuous support, and expertise in automation and AI. Overall, it has been a very positive experience working with the Aidapt team.

Excellent Service and Professional Support

Alaa Basem · Trolley General Trading Company ·

Working with Aidapt has been an excellent experience. Their team demonstrated strong expertise in ClickUp, providing tailored solutions that helped us streamline our workflows, improve collaboration, and enhance project management efficiency. Their knowledge of automation and AI capabilities is impressive, with a clear understanding of how these technologies can simplify complex processes and support business transformation. Our discussions were always insightful and productive, reflecting the

Excellent Service and Professional Support

Alaa Basem · Trolley General Trading Company ·

We had a great experience working with Aidapt. Their team was professional, responsive, and supportive throughout the entire process. They demonstrated a clear understanding of our requirements and provided valuable guidance to ensure a smooth implementation. We truly appreciate their dedication, excellent communication, and commitment to delivering quality service. Highly recommended!

Experience with aidapt for onboarding clickup for our internal workflows

Syed Raza Abbas · Bankislami ·

The main focus of our engagement was to develop our ITSM and project management workflows on ClickUp. The Aidapt team, led by Hitesh, was instrumental in enabling this success. They provided us with exceptional onboarding support and helped us finalize the specific ClickUp licenses needed to achieve our goals. Moreover, their consistent outreach to our senior management deserves special mention, as it directly accelerated our team's swift transformation.

Amazing people with great service

Muhammad Bin Zaheer · Allied Bank Limited ·

I have personally worked with Hitesh and his team for our program. They've been exceptional when it comes to commitment and delivery. In fact, they're the ones chasing us to follow the deadlines so that the project stays on track. Their team is expert in handling our queries and goes an extra mile in ensuring that the flows, automations and dashboards are super crisp and easy to navigate.

Ready to connect with Aidapt?