Gong.io offers sales reps a way to scale their insights, interactions, and revenue with the help of artificial intelligence (AI). It’s not the only tool in this space, though. With plenty of Gong alternatives appearing in recent years, it’s worth seeing how the competition shapes up to know if it’s still the right tool for you.
In this guide, we’ll take a look at the best alternatives to Gong. We’ll dive into their best features, limitations, and pricing. Let’s explore whether there’s a fresh alternative to this popular intelligence software that can give you those rich sales insights and more. ?
10 Best Gong Alternatives and Competitors in 2024
Summarize this article for me pleaseWhat Should You Look for in a Gong Alternative?
Gong is favored as an AI-powered revenue intelligence and sales enablement SaaS platform by sales and revenue teams, so it makes sense that you’ll need similar features when considering an alternative. Look out for tools that allow you to get insights into your customers’ interactions. The right tool will help you analyze that data to score more deals, increase productivity, and raise revenue.
As you consider the best alternatives to Gong, pay close attention to areas like:
- Ease of use: Is the sales platform easy to use? Does it require a steep learning curve?
- Feature set: Does it have all the features you need? Is it missing some? Is it overwhelming?
- Compatibility: Does the Gong alternative work with your existing tech stack? Can it also replace other tools too?
- Pricing: Is the new tool more or less expensive than Gong? Is it within your budget?
- Ratings and reviews: What do real users think of the tool? Is it highly rated?
Every sales team has unique needs, but the features above are definitely ones to look out for in your new Gong alternative. Think about whether you need an autodialer, sales coaching, meeting summaries, and more alongside your standard sales engagement platform features. Consider your goals and how you work best, and use this to help you build a shortlist of the best alternatives to Gong.
Summarize this article for me pleaseThe 10 Best Gong Alternatives for Sales Teams
1. ClickUp
Sales teams enjoy tools like Gong as they bring an array of sales features into one place. There’s one tool that takes this further and empowers your entire sales process in one central hub—and that’s ClickUp. ✨
Our sales project management software gives you an easy way to view your sales funnel, track account activity, and automate your sales processes so you can work better, not harder. Automatically assign tasks based on process stages and logic, trigger status updates, and inform your sales team on which task or lead to tackle next.
One of the best features of ClickUp is the vast collection of easy-to-use templates—including sales report templates. Quickly see how your sales team is performing with this Sales Report Template by ClickUp. Identify your sales achievements and see when they happened, the sales amount, and your sales projections all in one place.
Use ClickUp AI to speed up your sales workflows and automate small, repetitive tasks—giving your agents more time to close deals. Automatically summarize meetings, create action items, and generate tasks based on conversations.
ClickUp doesn’t just give you a place to see what your sales are, though. It’s a strategic planning software tool that optimizes your entire sales decision-making process, from identifying a potential lead right through to customer onboarding and deal collaboration.
ClickUp best features:
- Visualize your entire sales pipeline
- Automate tasks to speed up your workflows
- Create and assign tasks to team members
- Manage your sales team and resources
- Stay in touch with your team with built-in real-time Chat view and comments
- ClickUp’s CRM to track prospects right through the sales funnel
- Use Custom Fields to personalize your lead scoring, budgets, and more
- Qualify leads with built-in custom ClickUp Forms
- Use Templates to build a good foundation
- Customize your workflow to see it in any of ClickUp’s 10+ views
- Track deals and monitor project progress over time in your smart ClickUp Dashboard
- Integrates with thousands of other work apps to build a complete sales enablement platform hub
ClickUp limitations:
- With so many features, some users might find the flexibility and customization that comes with ClickUp overwhelming at first
- ClickUp’s AI features are brand new, so there’s space to grow into offering new features—see the ClickUp roadmap to find out what’s coming next
ClickUp pricing:
- Free Forever
- Unlimited: $7/month per user
- Business: $12/month per user
- Enterprise: Contact for pricing
- ClickUp AI is available on all paid plans for $5 per Workspace member per month
ClickUp ratings and reviews:
- G2: 4.7/5 (2,000+ reviews)
- Capterra: 4.7/5 (2,000+ reviews)
2. LeadIQ
LeadIQ is a sales prospecting platform designed to make it easier for sales teams to close more meetings. The platform provides a way to capture and sync customer data from multiple touchpoints, identify when to reach out to key accounts, and write personalized messages to try and win over your would-be customers. ✏️
LeadIQ best features:
- Understand whether potential leads are worth pursuing
- Avoid duplication by seeing whether a lead is already being looked after by a team member
- Create large lists to use for sales campaigns
LeadIQ limitations:
- Email addresses for leads aren’t always vetted and sometimes offer a “best guess” approach, which may not be accurate
- Some users report that importing the data to other systems can take longer than expected
LeadIQ pricing:
- Freemium: $0/month per user
- Essential: $75/month per user
- Pro: $130/month per user
- Enterprise: Contact for pricing
LeadIQ Prospector ratings and reviews:
- G2: 4.3/5 (500+ reviews)
- Capterra: 4.4/5 (20+ reviews)
3. Outreach
Outreach is another sales execution platform that gives sales managers and salespeople the tools to build a sales pipeline and close deals on a more predictable basis. This AI tool assists with sales engagement, deal management, conversation intelligence, and more. ?️
Outreach best features:
- Templates make it easy to get started
- Automate tasks and streamline your sales workflow
- Identify the best leads with lead-scoring tools
Outreach limitations:
- It can be challenging to return to notes you’ve previously made on contacts; some users report
- Some users wish there were more in-depth reporting options
Outreach pricing:
- Standard: Contact for pricing
- Professional: Contact for pricing
Outreach ratings and reviews:
- G2: 4.3/5 (3,000+ reviews)
- Capterra: 4.4/5 (200+ reviews)
4. Clari
Clari’s focus is on revenue precision, enabling teams to use data and smart algorithms to win more deals and retain the customers they already have. Capture data, create mutual action plans, and use pipeline management to run a more effective sales process from start to finish. ✔️
Clari best features:
- Run more accurate sales forecasts for your sales team
- Automatically sync data with your CRM system
- Make changes on the move with the intuitive mobile app
Clari limitations:
- The tool can sometimes be overly proactive when it comes to suggesting the next steps; some users report
- Some users report issues when they try and view a full year in their forecasting module
Clari pricing:
- Execution: Contact for pricing
- Forecasting: Contact for pricing
- Platform: Contact for pricing
Clari ratings and reviews:
- G2: 4.6/5 (1,000+ reviews)
- Capterra: 4.4/5 (10+ reviews)
5. LeadLoft
LeadLoft’s platform gives sales teams a central place for prospecting, outreach, and tracking. The tool features automated playbooks designed to help start conversations with customers, built-in calendar bookings, and pipeline management to identify when you close deals. ?
LeadLoft best features:
- Automate sales conversations with leads using ready-made playbooks
- Build customized sales funnels and create custom contact lists
- Create LinkedIn messaging campaigns directly within the platform
LeadLoft limitations:
- The metrics and reporting options for email campaigns can feel limited; some users say
- Some users wish there were bulk automation features built in
LeadLoft pricing:
- All-Access: $100/month (includes 2 users—additional users are $100/month per user)
- Managed Service: Contact for pricing
LeadLoft ratings and reviews:
- G2: 5/5 (10+ reviews)
- Capterra: n/a
6. Fireflies.ai
Fireflies differs from other Gong alternatives on this list, as it’s not directly a revenue intelligence platform. Instead, sales teams can use Fireflies to automatically transcribe, summarize, and analyze voice conversations. This AI-powered app integrates into other tools in your sales and customer success workflow—including ClickUp—to create follow-up tasks from conversation topics.
Fireflies.ai best features:
- Generate a meeting summary automatically
- Understand every participant’s talk time score
- Integrates with popular video conferencing apps like Zoom, Microsoft Teams, and Google Meet
Fireflies.ai limitations:
- Some users report that the user interface can be confusing at times
- You can only record and transcribe meetings within your organization, not ones where you’re a participant elsewhere
Fireflies.ai pricing:
- Free
- Pro: $18/month per user
- Business: $29/month per user
- Enterprise: Contact for pricing
Fireflies.ai ratings and reviews:
- G2: 4.5/5 (70+ reviews)
- Capterra: 4/5 (5 reviews)
7. Avoma
Avoma is another AI meeting assistant that not only captures insights from meetings and calls but offers conversation and revenue intelligence alongside. The app features automatic meeting recording and transcription, collaborative note-taking, AI-generated notes, and built-in revenue intelligence. ?
Avoma best features:
- Get useful meetings insights with automatic transcription and notes
- Add call recording and call tracking to platforms like Zoom and Google Meet
- Identify filler words so you can deliver better customer experiences in future calls
Avoma limitations:
- Currently, the platform only has the functionality to transcribe sales calls and meetings held in English
- Some users report that adding the notetaker to an unplanned meeting can take 5-10 minutes
Avoma pricing:
- Basic: $0/month per user
- Starter: $24/month per user
- Plus: $59/month per user
- Business: $79/month per user
- Enterprise: $149/month per user
Avoma ratings and reviews:
- G2: 4.6/5 (900+ reviews)
- Capterra: 5/5 (5 reviews)
8. Jiminny
Jiminny is a conversation intelligence platform designed for sales teams that want to drive more revenue by understanding how they connect with customers. The platform records calls, analyzes customer interactions, and offers insights to help your sales team grow. ?
Jiminny best features:
- Understand your talk ratio so you can be a more thoughtful meeting participant
- See other team members’ stats to motivate you to improve
- Review recordings to hear what your sales team and the customer actually said
Jiminny limitations:
- Some users find that call transcripts aren’t always completely accurate
- It’s not always easy to figure out how to share videos; some users report
Jiminny pricing:
- $100/month per user
Jiminny ratings and reviews:
- G2: 4.6/5 (400+ reviews)
- Capterra: 4.5/5 (10+ reviews)
9. Zoom IQ
If you regularly use Zoom for your video calls and meetings, their conversation intelligence tool add-on is worth considering. Zoom IQ for Sales aims to improve productivity and revenue profitability, using insights directly from your customer calls on Zoom. ?
Zoom IQ best features:
- Use conversational intelligence to improve customer perceptions
- Give enhanced feedback to team members, including sentiment and engagement scores
- Accurately forecast your sales funnel and identify pipeline trends
Zoom IQ limitations:
- The app works only with Zoom, so it’s only useful if that’s your video conferencing app of choice
- Not much is known about Zoom IQ, so there are few user insights to help you make a sound decision
Zoom IQ pricing:
- Contact for pricing
Zoom IQ ratings and reviews:
There are no separate reviews for Zoom’s IQ feature, but Zoom’s overall ratings and reviews are as follows:
- G2: 4.5/5 (53,000+ reviews)
- Capterra: 4.6/5 (13,000+ reviews)
10. Observe.ai
Observe.ai is designed for leaders that want to boost their contact center performance. Use the platform to get insights into your customer interactions, coach your team on their performance, and use live conversation intelligence software to improve the way you work. ?
Observe.ai best features:
- Use keywords to quickly find the customer interaction you’re looking for
- Speed up evaluations by reading auto-generated call transcripts
- Coach sales agents on how to improve using intelligent insights
Observe.ai limitations:
- Sometimes the meeting minutes aren’t always accurate; some users report
- Some users suggest that long calls can automatically get clipped, causing confusion
Observe.ai pricing:
- Contact for pricing
Observe.ai ratings and reviews:
- G2: 4.6/5 (100+ reviews)
- Capterra: n/a
Summarize this article for me pleaseImprove Your Team’s Sales Calls Processes With ClickUp
Every successful sales team needs a place to store their customer data and come up with actionable insights that can drive a strong sales and revenue operations strategy. Gong may be a big player in this space, but it’s not the only one—and this list only demonstrates that there’s plenty of opportunity in other apps and tools for sales leaders focused on optimization and sales performance growth.
If you’re looking for a platform that not only helps you scale your sales operations but can give you an all-in-one productivity hub, make ClickUp your choice. It’s the one app to replace them all—giving you one central place to manage knowledge, resources, and sales. Try ClickUp for free today and get to know the best Gong alternative out there. ?
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