How ICM.S increases team satisfaction and client collaboration with ClickUp.

ICM.S implemented ClickUp as its all-in-one productivity platform to streamline team and client collaboration.
  • clickup_icon Industry:  Professional Services
  • calendar_icon Employees:  200
  • calendar_icon
    Solutions:
    • Client project collaboration
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01Challenge
ICM.S delivers complex and technical projects on time and on budget to meet and exceed client expectations. In recent years, as ICM.S and its project management team grew, the complexity of the jobs the company was taking on increased. Its existing project management and knowledge management tools did not scale along with the business and team’s growth.
02Solution
  • Project management best practices at scale
  • Platform flexibility empowers project consultants
  • Streamlined client collaboration and communication
03Result
To keep pace with its growing business while continuing to deliver the high level of service that underscores its reputation, ICM.S implemented ClickUp’s powerful all-in-one productivity platform. This enabled the company to eliminate complicated and costly tools from its tech stack, implement project management best practices at scale, and improve both its employee and client experience.
Their story

Final results

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90% of employees satisfied or very satisfied with ClickUp’s flexibility compared to previous tools
200+ empowered project consultants
1 powerful productivity platform for project and knowledge management

Testimonial

Nick Foster
Davide Mameli,
Buiness Unit Manager, ICM.S (Part of Accenture)
“Before ClickUp, we were working in two separate tools. Having to frequently go back and forth from one tool for task management and another for documentation was inefficient for our team.”
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