How Wake Forest University solved tool sprawl with ClickUp

Wake Forest University’s Alumni and Donor Services (ADS) team was struggling with fragmented workflows across multiple departments. Each group used different tools and processes, creating silos, context-sprawl, inefficiencies, and unreliable reporting. This made it difficult for teams to stay aligned and slowed down decision-making.

To fix this, Wake Forest consolidated everything into ClickUp—bringing every team into one converged workspace. They streamlined reporting, reduced the need for constant update meetings, and improved cross-departmental alignment.

The result: ADS shifted from working in isolation to operating as a fully connected, data-driven team. With ClickUp Dashboards providing real-time visibility and transparency, everyone now moves in sync toward shared goals.