We raised $400M in our Series C to redefine productivity. Read More

Site Reliability Engineer

San Diego, Salt Lake City, or Remote
< See all openings ClickUp is on a mission to make the world more productive. We're saving thousands of individuals one day a week with the fastest growing productivity app of 2020. We're the breakout momentum leader in every G2 category we're in and ready to take off! Our app is the first of its kind that works for everyone from families to Fortune 500 companies.

ClickUp is looking for a driven and innovative SRE engineer to help us make ClickUp the "one app to rule them all". As a SRE engineer at ClickUp, your primary role will be managing the stability of our globally distributed and cloud-based infrastructure that powers our app for thousands of users daily. You will also work closely with the other engineering teams in order to deploy, manage and maintain a highly secure and fault-tolerant environment.

We have proven ourselves to be the very definition of a hypergrowth startup by growing to over 800,000 teams purely organically. Now, as the company turns its focus to marketing and sales, it is critical that our infrastructure can support an inevitable and drastic increase in load to ensure high standards of uptime for all our users around the globe, as well as develop repeatable, scalable, and predictable methods to release our latest features at an unmatched rate.

Collaboration and teamwork are vital to how ClickUp operates. A significant portion of your responsibilities will include creating tools to improve processes across the different engineering teams. You will also be in charge of detecting inefficiencies introduced in different parts of the app and propose solutions on how to improve them. A highly developed set of communication skills is also important for successfully fulfilling these responsibilities and many others.

We’re scaling quickly, so we’re recruiting teammates who share our core values, know how to get sh*t done, and would add a lot to our extremely driven culture. We’ve been named the fastest-growing productivity app of 2018 and this has been made possible by our passionate, and high-energy team supporting growth in every area.
The Role:
  • - Participate in designing and building systems for maximum performance, reliability, and scalability.
  • - Work with the engineering teams on product design, decisions, and troubleshooting.
  • - Increase general stability, observability, and metrics surrounding both uptime and stability.
  • - Champion our monitoring infrastructure.
  • - Implement and improve our general site reliability posture (error and downtime budgets, MTTD and MTTR improvements, improving alerting and notifications, minimizing customer impact from incidents, etc.)
  • - Respond to and troubleshoot downtime events while actively developing safeguards to prevent them.
  • - Participate in brainstorming sessions with the engineering team and contribute ideas to our technology and algorithms.
  • - 3 + years of knowledge of the Amazon Web Services ecosystem (Elastic Beanstalk, CloudFormation, Ec2, etc.).
  • - 3 + years of experience in managing production-critical infrastructures and DevOps environments.
  • - 3 + years of experience in implementing SRE best practices and procedures
  • - Knowledgeable in network, firewall, and security best practices.
  • - Experience with self-healing automation and monitoring tools.
  • - Extensive knowledge of relational databases (preferably PostgreSQL).
  • - A strong self-starter, operationally-focused; a problem-solver.
  • - Excellent interpersonal, written, and oral communication skills.
  • - Experience with application security testing is a plus.
  • - Familiarity or experience with Node.js is a plus.
  • - Familiar with configuration management tooling (eg: Ansible) is a plus.
  • - Experience with management of Linux-based instances.

ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Apply Now
  • You love creative and edgy marketing
  • You are obsessed and highly competent in analytics
  • You want to work somewhere where you’ll make a massive impact
  • You value working hard AND working smart
  • You enjoy multivariant testing and endlessly optimizing
  • You believe in the mission of making the world more productive
  • You love marketing automation
  • You consider yourself EXCEPTIONAL

About You

If you love what you do and wake up excited, you'll fit right in!


Just some of what we provide.
  • Opportunity to earn equity in fast growing company
  • New MacBook Pro
  • Health insurance (100% of premium paid)
  • Dental insurance (100% of premium paid)
  • Opportunity for cash bonuses
  • Commuter benefits
  • Team lunches each week
  • Unlimited snacks & drinks in office
  • Continued learning (Access to tons of paid courses)
  • Unlimited kombucha and cold brew on tap
  • 401k with 100% employer match up to 2% of annual salary

Our six step process.

🔍 Review
Applicants are reviewed to ensure a good fit.
👋 Initial Interview
We want to get to know you better!
📥 Mini Project
A project for the team you’re applying for is distributed.
🤓 Final Interview
This interview is conducted with team leads.
💰 Offer
A carefully tailored offer is sent to the candidate.
🚀 Career Launch
Blast off into the future of productivity and unlimited possibility!
core values

Core values.

The best customer experience, period. Fix problems and say yes.
Normal ****ing Sucks.
Progress towards perfection.
Work hard and own it.
Grow 1% every day.
Be direct.
Find joy, and have fun.
Random acts of kindness.
Urgent and optimistic.

Life at ClickUp

San Francisco, San Diego, and across the globe.
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