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  • Intermediate

Easily monitor incoming customer support tickets and manage their resolution from start to finish in one accessible place!

Template Includes

    • +3
    • OPEN, IN PROGRESS, NEEDS CLARIFICATION, CLIENT RESPONDED, ESCALATED, RESOLVED

  • Email
  • Notes
  • Category
  • Satisfaction level

  • Board
  • Customer Requests
  • CS Processes
  • Calendar
  • Escalations
  • Categories
  • List
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