AI-powered IT management

The everything app for IT PMO teams

Manage IT projects, service requests, and governance in one place—all connected by AI. ClickUp makes it easy to streamline workflows and compliance so your IT operations run with speed and precision.

Free forever.
No credit card.

4.6 stars25,000+ reviews from
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The ClickUp way

IT programs and service requests are scattered, let's fix it

Legacy tools create bottlenecks, delays, and compliance risks. ClickUp centralizes your IT workflows, governance, and reporting so teams move from reactive to proactive.

The old way

  • Scattered project data across multiple tools
  • Slow and manual approvals delay decisions
  • Limited visibility into risks and compliance
  • Siloed docs lead to outdated policies

The ClickUp way

  • IT projects, docs, and tasks in one place
  • Automated approvals instantly route tasks to teams
  • Live risk tracking detects bottlenecks and compliance gaps
  • AI-powered Docs keep policies updated and easy to find

ClickUp AI

The world’s most complete AI
for managing IT operations

Meet the first AI that connects every IT process, so you can automate execution, surface insights, and optimize resources in real time.

AI Work Platform

AI streamlines IT workflows

Automate project intake, approvals, and resource allocation—so IT teams focus on execution, not admin work.

Chat Agents

Turns discussions into actions

Convert IT requests, project updates, and security reviews into structured tasks—every conversation moves work forward.

connected brain

Finds anything and flags risks

Retrieve policies, project updates, and system reports instantly—while AI detects compliance gaps and potential bottlenecks.

IT workflows and service requests

Manage IT workflows and service requests in one place

Reduce bottlenecks and keep IT operations running smoothly with service request tracking, automated workflows, and centralized documentation.

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Forms to standardize IT service requests

Standardize intake for IT issues, service requests, and incident reporting—automatically routing them to the right workflows.

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Automated workflows resolve requests faster

Reduce manual handoffs with automation rules that update statuses, assign teams, and escalate urgent tickets.

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15+ views to track requests and projects

Monitor IT tickets and service workflows across List, Board, Calendar, and more—customizable for any database or project type.

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Role-based access and guest permissions

Set granular permissions for external collaborators and internal teams.

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AI Notetaker captures calls and incident reports

Automatically summarize service calls, capture key issues, and document actions linked to tasks—so next steps are always clear.

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IT project and resource management

Deliver projects on time and maximize team resources

Manage IT roadmaps, allocate resources, and track milestones—ensuring your IT initiatives stay on track.

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Dashboards track IT portfolio performance

Monitor timelines, budgets, and resources with real-time Dashboards and 50+ customizable widgets.

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Gantt charts & timelines for IT roadmaps

Visualize dependencies, milestones, and critical paths in one view.

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Workload view optimizes resource planning

Balance IT workloads and track team capacity to prevent burnout and maximize resolutions.

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Time tracking and cost reporting

Log hours, track budgets, and optimize spending with built-in reports.

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AI project updates for proactive updates and risks

Identify bottlenecks, predict delays, and receive proactive recommendations to stay on track.

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IT governance and compliance

Maintain security, compliance, and operational control

Centralize governance, automate approvals, and ensure compliance with built-in audit trails.

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Docs for IT security & compliance

Store and manage security policies, SOPs, and compliance Docs in one place.

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Notifications for proactive risk management

Receive real-time alerts for security risks and compliance updates, then tag your team for immediate follow up.

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Formulas and calculations for resource planning

Automate cost tracking and performance analytics with smart formulas built into Custom Fields.

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Connected Search finds IT knowledge instantly

Locate policies, tasks, and security reports across ClickUp and connected apps.

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Templates for every routine workflow

Standardize change management, incident tracking, and governance with custom templates.

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Customer stories

Real teams, unreal results

From IT to marketing, operations to product—ClickUp brings teams together in one AI-powered Workspace to achieve goals big and small, faster.

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Templates

There's a template for that

Set up IT workflows in minutes with templates for project tracking, service requests, and compliance.

Browse Templates

ClickUp

Join 3 million teams building the future with ClickUp

Unify IT operations, automate processes, and keep projects on track—all in one platform.

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