Starting a new role as an automotive body and glass repair technician requires a clear roadmap to develop technical expertise, understand shop workflows, and meet customer expectations. This 30-60-90 day onboarding plan provides a structured approach to help new technicians transition smoothly and become productive team members.
Our 30-60-90 day plan template enables you to:
- Set targeted objectives for mastering repair techniques, safety protocols, and customer communication
- Track progress on hands-on training, certifications, and quality benchmarks
- Document feedback from supervisors and peers to support continuous improvement
Whether you’re onboarding a new technician or promoting an apprentice, this customizable plan ensures alignment on expectations and measurable success milestones.
Benefits of a 30-60-90 Day Plan for Automotive Repair Technicians
Implementing this plan helps your new technicians:
- Gain confidence in performing body and glass repairs accurately and efficiently
- Understand and adhere to shop safety and environmental regulations
- Build strong communication skills for interacting with customers and team members
- Accelerate their integration into your shop’s workflow and culture
Main Elements of the 30-60-90 Day Plan
This plan is divided into three key phases, each with specific goals and tasks tailored to automotive body and glass repair:
First 30 Days: Orientation and Basic Skills Development
Focus on safety training, shop protocols, and familiarization with tools and equipment. New hires will observe experienced technicians, assist with minor repairs, and complete initial certifications such as OSHA safety standards and hazardous materials handling.
Days 31-60: Skill Building and Independent Work
Technicians begin performing standard repairs under supervision, including dent removal, panel replacement, and windshield installation. Emphasis is placed on quality control, time management, and customer communication. Progress is tracked through repair logs and supervisor evaluations.
Days 61-90: Advanced Techniques and Full Responsibility
Technicians take on complex repairs independently, troubleshoot issues, and contribute to process improvements. They participate in team meetings, provide feedback, and may assist in training newer staff. Success is measured by repair quality, customer satisfaction, and adherence to deadlines.
This structured approach ensures that automotive body and glass repair technicians develop the competencies and confidence needed to excel in their roles, ultimately enhancing your shop’s reputation and customer loyalty.
