Chat Is Broken. We’re Fixing It.

Times have changed. The way we work hasn’t—and it’s about time it did.

When Slack launched in 2014, it sparked a revolution. Distributed teams collaborated faster, conversations flourished, and at least the perception of productivity skyrocketed.

But a decade later, we all know we pay a hefty price for the communication style that Slack and similar platforms introduced.

Despite advancements in work management, chat apps remain isolated, disconnected from the tools we use to collaborate, manage, and create. Even though Microsoft Teams has “tabs,” the tabs themselves might as well be separate—they’re only superficially stitched together.

We’re constantly overwhelmed with noise—switching between windows, dodging distractions, and trying to stay organized amid endless pings. It’s impossible to focus and unrealistic to keep everything in order when we’re forced to toggle between apps, chatting in one place and managing work in another.

At ClickUp, we’ve always believed the solution was simple: our conversations and work should live in the same platform. This creates unparalleled productivity, clarity, and focus.

That’s why we’re beyond excited to introduce ClickUp Chat.

ClickUp Chat allows you to have work-related conversations directly alongside your tasks, projects, and resources, natively integrated into your workflow.

We didn’t just create another chat app—we completely redefined how teams collaborate, crafting a cutting-edge communication tool designed to define work for the next decade.

Chat combines everything you love about chat with fundamentally new functionality to help you work smarter and faster. Chat in ClickUp also harnesses the power of ClickUp's Brain™ AI to clean up Chats, find action items, create tasks, and even automatically answer questions before anyone on your team has to answer them manually. It's remarkably revolutionary.

Work from Chat

Now, you can do your work right when (and where) you're discussing it. We've totally converged chat with project management, to provide unparalleled productivity.

• Projects in Chat: Our Chats aren’t just for conversation—they also have Lists, Projects, Tasks, Docs, Forms, Whiteboards, and more.
• FollowUps™: Conversations commonly get flooded with noise, and important messages get lost. Triage messages and ensure action items never get lost with FollowUps.
• Convert messages into tasks (with AI): Turn any conversation into a task. You can do this yourself, or let AI capture the context from the thread and package it perfectly for execution.
• SyncUps: Communicate through live video and audio calls, right inside your Workspace. You can share your screen, link to tasks inside the SyncUps chat, assign comments on the call, and more. Plus, AI can automatically post a summary and create action items from the call.

Context Always Stays Connected

One shared platform means a single source of truth; all of the context is finally in one place. We automatically draw relationships to similar Chats and tasks, so you don't have to manually link context anymore.

• Connected Tasks: Link messages with tasks and keep the context tied together.
• Synced Threads: Keep threads synced between Chats and tasks, so, no matter where the conversation happens, everyone stays on the same page.
• Relationships: Tasks or Docs mentioned in Chats are automatically linked, so you can see all of the conversations related to those assets, and all of the assets related to those conversations.
• Posts: Create longer-form, async-driven content in Chat threads, and label them as Updates, Announcements, or Ideas. Knowing that important conversations are captured in one place, you can slow down and focus on deep work instead of working in fear that you're missing critical information.
• Teammate Profiles & Scheduling: See teammates' priorities and even book a meeting on their calendar, right inside Chat.

AI Manages Chat for You

With all your work in one place, AI can now do things that used to be impossible, like automatically answering questions before humans on your team have to.

• AI Answers: Ask a question in any Chat and AI will give you an instant answer, based on the entire history of that Chat—or, based on information throughout your Workspace and Connected Apps (Google Drive, GitHub, Figma, Salesforce, etc.)
• AI CatchUp: When you get to work, use AI CatchUp to see what you missed. Instead of going Chat by Chat and reading every single message, AI catches you up with the important topics and anything you need to take action on.
• AI Task Creation: One click to create a task from a message, and AI will automatically write the name, description, and link to the Chat context.
• AI Relationships: Instantly find any tasks, docs, or other Chats related to the Chat message or thread you're looking at.

Plus Everything You'd Expect from Chat Today

And of course, we've got every other feature you've grown to expect from team messaging apps, like:

• Direct Messages: Create 1:1 or group conversations with specific people.
• Chats & Channels: Set up an area for conversation for any Space, Folder, or List, or create a new Space for Chats that aren't attached to anything else.
• Threads: Nested conversations to keep your Chats tidy.
• A Customizable Sidebar: Organize your Chats your way, including sections that you can personalize.
• An Activity Feed: Quickly see updates across all your Chats, including tabs for Mentions, Reactions, and Assigned to Me.
• Customizable Push Notifications: Choose your own preferences for each Chat and even specific messages.
• Reminders: Get notified, so you can come back to any message.
• Drafts & Sent: Quickly find anything you've written (or are writing).
• Integrations: Link to dozens of top apps to expand what Chat can do.

Delivering Our Vision: The Everything App for Work

Today, our original vision to unify communication and work management is finally a reality.

ClickUp Chat is the future of work—flawlessly fusing communication with your tools and workflows. It's where conversations, tasks, and projects don’t just connect—they converge.

By bringing communication and work together in one place—with the power of AI—ClickUp Chat unlocks unprecedented productivity.

Let's make the world more productive, with Chat and Work (finally) together.

💜 Zeb

Founder & CEO

Try ClickUp Chat today and transform your workflow, streamline your tasks, and keep your team aligned—all in one place.

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