Likert scale surveys are one of the best ways to collect customer feedback and measure customer satisfaction. But writing, designing, and analyzing those surveys can be time consuming.
ClickUp's Likert Scale Template makes it easy to create, track, and analyze customer surveys in one place. It helps you:
- Easily create custom survey forms with a variety of scales
- Quickly distribute and collect responses
- Gather actionable insights from your data
Whether you’re trying to understand how customers feel about your product or service, or just want to get feedback on an idea, ClickUp's Likert Scale Template has all the tools you need to do it quickly and accurately!
Benefits of a Likert Scale Template
Likert scale templates provide a great way to measure people's attitudes and opinions. Here are some of the benefits of using a Likert scale template:
- Gathers meaningful data from customers and employees
- Provides simple and straightforward answers to complex questions
- Helps to identify trends and patterns in customer feedback
- Provides valuable insights into customer satisfaction or employee engagement
Main Elements of a Likert Scale Template
ClickUp's Likert Scale Template is designed to help you collect feedback from employees on various topics. This List template includes:
- Custom Statuses: Create tasks with custom statuses such as Open and Complete to keep track of the progress of each question
- Custom Fields: Use 6 different custom attributes such as How reasonable is the workload, Email, Contact number, How welcoming and safe is the work environment, Department, to save the answers to each question and easily visualize the feedback data
- Project Management: Improve feedback tracking with comment reactions, automations, AI, and more
How to Use a Likert Scale Template
The Likert Scale is a popular survey tool used to measure responses on a range of topics. Here are some steps to follow when creating and using a Likert Scale:
1. Define key questions
Before creating your Likert Scale, define the key questions you want to ask. It’s important to select questions that are appropriate to the topic and that will provide the most useful data.
Create a Doc in ClickUp to brainstorm and define the key questions you want to ask.
2. Design the scale
Design the scale by adding the different levels or values that will be used to measure the responses. Depending on the type of survey, the scale could range from one to five, one to seven, or even one to ten.
Create tasks in ClickUp to outline the different levels or values of the scale.
3. Set up the survey
Once the scale is designed, use a survey tool to set up the survey and add the questions and scale values. Make sure to add clear instructions for how to answer each question.
Create a Board view in ClickUp to add and organize the questions and scale values.
4. Collect data
Send out the survey and collect the data. Once you have the data, you can analyze and interpret it.
Set up Automations in ClickUp to collect, analyze, and interpret the survey data.
5. Interpret results
Finally, use the results to make informed decisions about the topic or issue you’ve been researching.
Use Milestones in ClickUp to track the progress of the survey and the results of the data interpretation.
Get Started with ClickUp's Likert Scale Template
Survey participants can use this Likert Scale Template to help everyone stay on the same page when it comes to gathering feedback and collecting survey responses.
First, hit “Add Template” to sign up for ClickUp and add the template to your Workspace. Make sure you designate which Space or location in your Workspace you’d like this template applied.
Next, invite relevant members or guests to your Workspace to start collaborating.
Now you can take advantage of the full potential of this template to collect feedback in the form of a Likert Scale:
- Create a project for each survey or poll that you want to conduct
- Assign tasks to team members and designate a timeline
- Collaborate with stakeholders to create the survey or poll
- Organize tasks into two different statuses: Open and Complete, to keep track of progress
- Set up notifications to stay up-to-date on progress
- Hold regular meetings to discuss progress and any issues
- Monitor and analyze tasks to ensure maximum productivity