The #1 Delighted Alternative

Delighted surveys feedback. ClickUp turns it into action.

ClickUp connects customer insights to tasks, roadmaps, and team execution so feedback drives real improvements instead of sitting in reports.

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Free forever. No credit card.

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Close the feedback loop

ClickUp vs Delighted

Delighted collects responses. ClickUp turns insights into shipped work with tasks, Docs, and Goals in one workspace.

Delighted

Survey-focused tool without project execution capabilities
Feedback stays in reports; requires separate tools for action
No native task management or time tracking
Limited views optimized for survey analysis only
Basic automation for survey delivery and alerts

ClickUp

Tasks, Docs, Goals, and Dashboards unified in one platform
Convert feedback into action items with task assignments and dependencies
Native time tracking and workload management for execution
15+ view types including Timeline, Workload, and Mind Map
100+ automations to route feedback and trigger workflows

Answers

Frequently Asked Questions

How does ClickUp use AI to analyze feedback?

ClickUp Brain provides AI-powered writing assistance, task summarization, and Connected Search across your Workspace plus connected apps like Google Drive and Salesforce. AI Fields automatically populate data, while AI Notetaker transcribes meetings and Autopilot Agents handle routine tasks. This helps teams surface insights from feedback, automate follow-ups, and connect customer sentiment to actionable improvements.

Can ClickUp replace Delighted for customer feedback collection?

ClickUp Forms support rating scales, multiple choice, conditional logic, and custom branding for feedback collection. While Delighted specializes in NPS/CSAT surveys with advanced sentiment analysis, ClickUp excels at connecting feedback to execution. Forms automatically create tasks from submissions, enabling teams to route feedback, assign action items, and track improvements through completion.

How easy is it to migrate from Delighted to ClickUp?

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What happens after you collect feedback?

Delighted excels at gathering customer sentiment. ClickUp connects those insights to roadmaps, sprints, and shipped improvements so feedback drives measurable outcomes.

	ClickUp	Delighted
Survey & Feedback Collection
NPS, CSAT, CES survey templates
Multi-channel survey distribution
Conditional logic and branching
Tasks & Project Management
Convert feedback into actionable tasks
Task dependencies and relationships
Timeline (Gantt) view for roadmaps
Workload view for capacity planning
Native time tracking with reporting
Collaboration & Knowledge Management
Collaborative Docs with rich formatting
Real-time Chat for team communication
Whiteboards for visual collaboration
AI & Automation
AI-powered sentiment analysis
100+ automation triggers and actions
Connected Search across tools
Reporting & Visibility
Custom Dashboards with 50+ card types
Goals with automatic progress tracking
Pricing & Plans
Free Forever plan with unlimited users