The #1 Hiver Alternative

Hiver manages inboxes. ClickUp manages work.

ClickUp unites customer service, project execution, and team collaboration so support teams resolve tickets faster without switching between Gmail and separate task tools.
Get started
Free forever.
No credit card.
Free forever. No credit card.
4.6 stars25,000+ reviews from
compare image with gradient
Trusted by the best
Build better customer experiences together

ClickUp vs Hiver

Hiver adds helpdesk features to Gmail. ClickUp connects customer service workflows with tasks, docs, and automation in one workspace.

Hiver

  • Gmail-based inbox management for email support
  • Limited project management beyond conversation assignment
  • Requires constant internet connectivity for team workspaces
  • Free plan available but advanced features require paid upgrades
  • Multi-channel support available on paid plans only

ClickUp

  • Tasks, Docs, Chat, and Forms unified in one platform
  • Custom workflows with automations and SLAs for response tracking
  • Offline Mode keeps teams productive without connectivity
  • Free Forever plan with unlimited tasks and members
  • Native time tracking and workload management built in
Answers

Frequently Asked Questions

Compare

Why teams choose ClickUp over Hiver

ClickUp delivers customer service workflows plus project management, docs, and automation so support teams handle tickets and coordinate work without tool-switching.
ClickUp 3.0

ClickUp

Hiver

Communication & Collaboration
Real-time Chat
Shared inbox management
Multi-channel support
Conversation assignment
Tasks & Project Management
Custom task statuses and workflows
Task dependencies and relationships
Multiple view types
Recurring tasks
Native time tracking
Docs & Knowledge Management
Collaborative Docs
Whiteboards
Connected Search
AI Capabilities
AI writing assistance
AI Agents for automation
AI Notetaker for meetings
Automation & Workflows
Workflow automations
Custom Fields
Reporting & Visibility
Custom Dashboards
Workload view
Workspace & Account Management
Offline Mode
Unlimited users on free plan