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  • List

  • Intermediate

To speed up the help desk ticketing procedures, this ClickUp template will help you collect, prioritize and track all the incoming requests. This will reduce the amount of time it takes to resolve tickets. So what are you waiting for?

Template Includes

    • +3
    • OPEN, CANCELLED, ESCALATE, IN PROGRESS, ON HOLD, RESOLVED

  • Submission Date
  • Ticket Number
  • Ticket Category
  • Brief Problem Description
  • Detailed Problem Description
  • Email Address
  • Attachments
  • Resolution

  • Ticket Categories
  • Ticket Status
  • Getting Started Guide
  • Ticket Priority
  • Ticket Submission Form
  • Ticket List

  • When task created, change due date.

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