XOi captures dataplates. ClickUp captures the whole job.

ClickUp Brain provides AI-powered Connected Search across your workspace plus connected apps like Google Drive and Salesforce. ClickUp AI helps draft service reports, summarize equipment issues, and edit documentation. AI Notetaker transcribes SyncUps meetings automatically, and Autopilot Agents handle routine tasks like status updates and follow-ups.

ClickUp's 15+ Custom Field types let you build equipment databases with serial numbers, service dates, maintenance records, and location data. Task relationships link equipment to service workflows, while native time tracking and Proofing (annotate images, videos, PDFs) document field work. All equipment data, service history, and team communication stay in one workspace.

ClickUp's Offline Mode lets technicians access tasks, reminders, and notes without internet. Work continues in the field, then syncs automatically when connectivity returns. This eliminates the frustration of features that require constant online access during service calls.