The #1 easiware Alternative
easiware handles tickets. ClickUp runs the whole business.
ClickUp unites customer support, project delivery, and team collaboration so you stop switching between ticketing systems and work platforms.
25,000+ reviews from
Trusted by the best
Support teams need more than an inbox
ClickUp vs easiware
easiware focuses on customer service workflows. ClickUp connects support tickets to projects, docs, goals, and team capacity.
easiware
- Omnichannel inbox for email, chat, social, and phone
- Unified customer profiles with purchase and claims history
- Predefined response templates for consistent messaging
- Real-time dashboards for performance tracking
- France-based hosting with GDPR and HSD compliance
ClickUp
- Tasks, Docs, Chat, and Whiteboards in one workspace
- Custom Fields track customer data (Email, Phone, Location, Money)
- Real-time Dashboards show ticket volume and team workload
- 100+ automations route tickets and update statuses
- Timeline and Workload views prevent agent burnout
Answers
Frequently Asked Questions
Compare
What can you do in ClickUp that easiware can't handle?
easiware manages customer conversations. ClickUp connects support tickets to roadmaps, sprints, and team capacity so you ship fixes faster.
 ClickUp | easiware | |
|---|---|---|
Customer Support & Communication | ||
Real-time Chat | ||
Email integration | ||
Assigned comments as action items | ||
Form submissions for intake | ||
Customer Data Management | ||
Custom Fields for customer profiles | ||
Formula Fields for calculations | ||
Task relationships for linked records | ||
Project Management & Delivery | ||
Timeline (Gantt) view for roadmaps | ||
Workload view for capacity planning | ||
Task dependencies | ||
Recurring tasks for follow-ups | ||
Sprints for agile teams | ||
Docs & Knowledge Management | ||
Collaborative Docs | ||
Whiteboards for visual planning | ||
Connected Search across apps | ||
AI & Automation | ||
AI writing assistance | ||
Automations for workflows | ||
AI Agents for task execution | ||
Reporting & Visibility | ||
Custom Dashboards | ||
Time tracking with reporting | ||
Goals with task linking | ||
Pricing & Access | ||
Free Forever plan |
SOC 2
CERTIFIED
ISO 27001
CERTIFIED
GDPR
COMPLIANT
HIPAA
COMPLIANT