GLPI tracks assets. ClickUp moves work forward.

ClickUp provides CSV import tools to bring in your tickets, assets, and custom fields from GLPI. The onboarding team helps map your ITSM workflows to ClickUp's task statuses, Custom Fields, and automations so your team can start collaborating in days, not weeks.

Yes. ClickUp's Free Forever plan includes unlimited tasks and members, collaborative Docs, real-time Chat, Whiteboards, and core views like List and Board. Your IT team can manage incidents, requests, and assets without paying, then upgrade for advanced automations, Goals, and Dashboards when ready.

Absolutely. Use ClickUp's 15+ Custom Field types (Formula, Location, Phone, Email, Progress, Money) to track asset details, SLA targets, and financial data. Task dependencies, recurring tasks, and 100+ automations streamline change approvals, problem resolution, and scheduled maintenance, all in one platform.

ClickUp consolidates tickets, knowledge bases, project timelines, and team chat into one workspace. Instead of juggling GLPI, separate docs, and communication tools, your IT team collaborates in Tasks, Docs, Whiteboards, and Chat, eliminating context-switching and keeping every conversation linked to work.

Yes. ClickUp's Offline Mode lets technicians view tasks, add comments, and update statuses without internet. Changes sync automatically when connectivity returns, so your team stays productive on-site, in datacenters, or during network outages without losing work.

ClickUp Brain provides AI writing assistance for ticket responses and documentation, task summarization for quick context, and Connected Search across ClickUp and integrated apps like Google Drive, Salesforce, Jira, and Confluence. AI Notetaker transcribes SyncUps meetings, and Autopilot Agents automate routine workflows, so your team focuses on high-impact work.