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The perfect candidate shares our passion for excellence and approaches the technical support role with a user-first mentality. We are looking for a technically skilled person with superb interpersonal skills, strong troubleshooting abilities, quick response times, and a passion to make customers happy!
At ClickUp, the team, process, and tools we use are critical to our success. You should enjoy continuously exploring and challenging our platform as it grows. We release new builds at a rapid rate, so time management and finding new ways to improve efficiency are a must.
You’ll help get to the bottom of tricky technical questions including but not limited to: our API, web-hooks, 3rd party integrations and new feature complexities. Having the ability to understand these issues and provide solutions, offering out-of-the-box advice, and becoming the voice of our team is key in this role.
While we’re scaling quickly, we are recruiting teammates who share our core values, know how to get things done, and would add a lot to our extremely driven culture. We’ve been named the fastest growing productivity app of 2018 and raised $35 million for our Series A. This has been made possible by our very passionate and high-energy team supporting growth in every area!