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Business Systems Analyst (BSA)

San Diego, Salt Lake City, or Remote
< See all openings ClickUp is the world's only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. On a mission to make the world more productive, ClickUp is headquartered in San Diego and scaling remotely and internationally. As one of the fastest-growing SaaS companies in the world, ClickUp helps millions of users to be more productive and save at least one day every week.

ClickUp's Revenue Systems team is responsible for building and connecting some of our most critical enterprise software, including Salesforce CPQ, Outreach, Netsuite, and iPaas technology. ClickUp is looking for a Business Systems Analyst (BSA) to help us implement, administer and enhancing these systems with a focus on Salesforce CPQ, Outreach, Netsuite and middleware. This is an opportunity to help build the foundation of a rocketship's enterprise business systems with multiple net new implementations on the horizon! You will have the opportunity to collaborate with functional teams across the company as well as leadership to build a world class revenue system.
The Role:
Specifically, the requirements of the role include, but are not limited to:
  • - Work on a variety of SaaS Application support and enhancement requests, primarily stemming from and connecting to Salesforce.
  • - Collaborate with sales leadership, certified outside partners, and internal technical resources, and be a key driver in the administration and enhancement of Salesforce for the Go-To-Market (GTM) org.
  • - Proactively improve and maintain our new Salesforce implementation.
  • - Ensure system efficacy so our analysts can use customer and revenue data to create insightful actionable insights by way of Tableau dashboards that can enhance the effectiveness of sales leadership.
  • - Serve as technical operations resource for Salesforce CPQ, Outreach, ZoomInfo, Chorus, RingCentral and Netsuite and the relationship between these systems.
  • - Implement and integrate third-party products/applications on the Salesforce platform as well as other SaaS applications.
  • - Play the role of quality assurance, testing changes before deployment.
  • - Research and advise on proactive best practices for Salesforce solutions, including update cadences, data hygiene, and effective reporting across the sales-org.
Qualifications:
  • - 3-5 years of SaaS application support experience.
  • - Mastery of Salesforce Flow Builder.
  • - Experience with installation and configuring of packages from the Salesforce AppExchange.
  • - Proficiency with data manipulation and complex financial forecasting and reporting.
  • - Project Management software experience a plus.
  • - Detail-oriented with strong prioritization skills.
  • - Strong analytical, problem-solving, communication, and coordination skills.
  • - Excellent communication skills both written and verbal and a strong sense of prioritization.
Desirable:
  • - CPQ experience preferred but not required.
  • - Netsuite experience preferred but not required.
  • - Sales Operations experience a plus.
  • - (Bonus Points) Experience in a high-growth start-up.

ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Apply Now
  • You consider yourself DIFFERENT and EXCEPTIONAL
  • You love details
  • Growing is important to you
  • You love working to bring your ideas to life
  • You love project management software
  • You want to work somewhere where you’ll make a massive impact
  • You consider yourself GREAT

About You

If you love what you do and wake up excited, you'll fit right in!

Benefits

Just some of what we provide.
  • Opportunity to earn equity in fast growing company
  • New MacBook Pro
  • Health insurance (100% of premium paid)
  • Dental insurance (100% of premium paid)
  • Opportunity for cash bonuses
  • Commuter benefits
  • Team lunches each week
  • Unlimited snacks & drinks in office
  • Continued learning (Access to tons of paid courses)
  • Unlimited kombucha and cold brew on tap
  • 401k with 100% employer match up to 2% of annual salary
process

Our six step process.

01.
🔍 Review
Applicants are reviewed to ensure a good fit.
02.
👋 Initial Interview
We want to get to know you better!
03.
📥 Mini Project
A project for the team you’re applying for is distributed.
04.
🤓 Final Interview
This interview is conducted with team leads.
05.
💰 Offer
A carefully tailored offer is sent to the candidate.
06.
🚀 Career Launch
Blast off into the future of productivity and unlimited possibility!
core values

Core values.

01
Deliver the best customer experience, period.
02
Grow 1% every day.
03
Work hard and be an owner.
04
Normal f*cking sucks.
05
Pay it forward with random acts of kindness.
06
Have fun, find joy, be you.
07
Be transparent and direct, with optimism.
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Life at ClickUp.

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