Communication RACI Chart Template

  • Feature-rich & easily adaptable
  • Ready-to-use, fully customizable Subcategory
  • Get started in seconds
Template Level
BeginnerIntermediateAdvanced
slide 1
slide 2
slide 3
With the help of this practical Communication RACI Chart Template you can efficiently handle your tasks and improve productivity.

Effective communication is the backbone of any successful project. But with multiple team members and tasks, it's easy for wires to get crossed. That's where ClickUp's Communication RACI Chart Template comes in!


This template helps project managers and team leaders define clear roles and responsibilities for communication, so your team can:



  • Identify who needs to be informed, consulted, and accountable for each communication task

  • Streamline communication processes, avoiding confusion and miscommunication

  • Ensure that everyone is on the same page, saving time and reducing frustration


Whether you're managing a small team or a large project, ClickUp's Communication RACI Chart Template is the key to efficient and effective communication—keeping your project on track and your team in sync. Get started today!


Benefits of Communication RACI Chart Template

Communication RACI Chart Templates offer a wide range of benefits for project managers and team leaders looking to streamline communication processes. With this template, you can:



  • Clearly define roles and responsibilities, ensuring everyone knows who is responsible for what communication tasks

  • Improve communication flow and reduce confusion by establishing clear lines of communication within the team

  • Increase accountability by assigning specific team members to communication tasks and holding them responsible for their completion

  • Enhance project efficiency by eliminating communication bottlenecks and ensuring timely and effective communication

  • Facilitate collaboration and coordination among team members, leading to better project outcomes.


Main Elements of Communication RACI Chart Template

ClickUp's Communication RACI Chart Template is designed to streamline communication and clarify responsibilities within your projects.


Here are the main elements of this template:



  • Custom Statuses: Easily track task progress with the Closed, Open, In Review, and In Progress statuses, ensuring everyone is on the same page.

  • Custom Fields: Utilize 7 custom fields, including Designer, Role Assignee, Product Manager, Developer, Content Manager, QA Engineer, and RACI Item Type, to assign roles and responsibilities, ensuring clear communication and accountability.

  • Custom Views: Access 3 different views, including the RACI Matrix, Project Team, and Matrix views, to visualize project communication, responsibilities, and collaboration.

  • Collaboration Tools: Enhance communication with features like task comments, notifications, and @mentions, ensuring everyone stays informed and connected.


How to Use RACI Chart for Communication

If you're looking to improve communication within your team, follow these steps to effectively use the Communication RACI Chart Template in ClickUp:


1. Define your communication processes


Before creating your Communication RACI Chart, it's important to clearly define your team's communication processes. Identify the key communication channels, such as email, meetings, or project management tools, that your team uses regularly.


Use the Docs feature in ClickUp to create a document that outlines your team's communication processes.


2. Identify communication roles and responsibilities


For effective communication, it's crucial to assign roles and responsibilities to team members. Determine who will be responsible for initiating communication, who needs to be consulted, who needs to be informed, and who will be accountable for ensuring effective communication.


Use custom fields in ClickUp to assign communication roles and responsibilities to team members.


3. Create the Communication RACI Chart


Now it's time to create your Communication RACI Chart. Use a spreadsheet program or other suitable software to design your chart. Create columns for Responsible, Accountable, Consulted, and Informed, and rows for each communication process or channel.


Use the Table view in ClickUp to build your customized Communication RACI Chart.


4. Fill in the roles and responsibilities


Start filling in the chart by assigning team members to each role and responsibility. Clearly state who is responsible for initiating communication, who is accountable for ensuring effective communication, who needs to be consulted, and who needs to be informed for each communication process or channel.


Create tasks in ClickUp to assign and track the responsibilities of each team member.


5. Communicate and collaborate


With your Communication RACI Chart in place, it's time to put it into action. Encourage your team to follow the assigned roles and responsibilities and communicate effectively using the designated channels. Regularly review and update the chart as needed to ensure it remains relevant and effective.


Use the Calendar view in ClickUp to schedule regular communication reviews and updates.


6. Evaluate and improve


Periodically evaluate the effectiveness of your team's communication using the Communication RACI Chart. Identify any bottlenecks, gaps, or areas for improvement. Collect feedback from team members and make necessary adjustments to enhance communication processes.


Create recurring tasks in ClickUp to regularly evaluate and improve your team's communication based on the insights gained from the Communication RACI Chart.


add new template customization


Get Started with ClickUp’s Communication RACI Chart Template

Project managers and team leaders can use the Communication RACI Chart Template to ensure clear communication and define roles and responsibilities within their project.


First, hit "Add Template" to sign up for ClickUp and add the template to your Workspace. Make sure you designate which Space or location in your Workspace you’d like this template applied.


Next, invite relevant members or guests to your Workspace to start collaborating.


Now you can take advantage of the full potential of this template to streamline communication:



  • Use the RACI Matrix View to define the Responsible, Accountable, Consulted, and Informed roles for each communication task

  • The Project Team View will help you see which team members are responsible for specific communication tasks

  • Use the Matrix View to visualize the communication flow and identify any gaps or bottlenecks

  • Organize tasks into four different statuses: Closed, Open, In Review, In Progress, to keep track of progress

  • Update statuses as you complete communication tasks to keep team members informed

  • Monitor and analyze the RACI chart to ensure effective and efficient communication throughout the project.


Related Templates

Related Templates

Template details